Pet Angel Memorial Center

Pet Cremation in Mobile, Alabama

Caring Staff Private Cremation Timely Ashes Return
Unclear Pricing Urn Quality Issues Poor Communication
4.3 33 reviews

Customer Reviews

Customer Reviews Summary

Pet Angel provides compassionate and respectful cremation services for pets, with many customers expressing gratitude for the care shown during their difficult times. While the overall service is praised, some customers have raised concerns about pricing transparency and the quality of additional memorial items like clay impressions.

Victorious Church

Victorious Church

a week agoNew

Thank you for honoring my dog and me so well. You did a wonderful job. Thank you. Ashes came in a very respectful and kind way. Much love and appreciation. Thanks. Blessings of the LORD JESUS CHRIST be upon you and your community.

Linda Gomez

Linda Gomez

3 months ago

I ordered 4 clay impressions — one of each paw so that my family members, who also deeply loved my baby, could have one last little piece of him. One of the impressions came with a shadow box frame that was pictured to look like it was made of high quality wood. It is NOT wood— it’s just a cheap, ugly frame with trim covered in bright red sticker paper that so badly tries to pass as faux cherry wood. Not worth however much that cost (no idea because I wasn’t told, I was only told the final tally but it was the most deluxe option so I expected a high quality frame). The other 3 clay impressions were $70 each. Yup, $70 for clay. To charge a grieving pet parent $70 for a clay impression already feels like extortion. But the worst part is that they were done so so badly. The paw impressions are smudged as if my baby was moving around
 but he was dead so why the heck does it look like they were wrestling with a squirmy dog. To make it worse, the clay never set properly so every time I touched the impressions to view them, the powdery clay clung to my fingers like loose chalk and my baby’s paw print disappeared a little bit. I wanted these to last a lifetime but instead they are already disintegrating and it’s only been a week since I lost my baby. $70 for something that can literally blow away like loose chalk if I breathe too heavily or touch it is ridiculous.I will admit that initially I was impressed. Initially. My baby’s ashes came in a nice blue velvety bag, then placed into his wooden urn and another velvety bag which was then placed into a large gift bag with all the other items I ordered. I opened the envelope first which had a card with a heart-shaped window and a plastic baggie filled with my baby’s hair. It was a beautiful, unexpected surprise that made me cry. Then, however, I was so disheartened when I opened the exorbitantly overpriced clay paw impressions. If you can plan ahead, I would recommend choosing a different pet afterlife company.

Ryan White

Ryan White

3 months ago

I went to the physical location to speak with someone about pre-planning for my fur-baby. While the prices (which I could not find on the website) are about what I expected, the person who answered the door did not seem very interested in speaking to me. "Cremation would cost this, urns start at this." That was all I got. It wasn't given anything else. There were some urns on display which I was not told about. I know there are other options for the cremation; those were not discussed. I really think I will be looking at other options and would encourage others to preplan to at the last minute you don't have to deal with someone who appears to have better things to do.

Nicole Toti

Nicole Toti

2 years ago

This has been the hardest loss I’ve ever experienced. After such a loss, you start thinking of the things you wish you did to prepare for “after,” one of which for me was saving some of his fur as a keepsake. I hated that I didn’t have any of his fur left. Then I picked up his ashes, and what a beautiful experience that was. I received the clay print and ink print that I asked for, but in addition to that, I also received some of his fur. I immediately started crying, I couldn’t believe it, I was beyond grateful. So I just wanted to say thank you for doing that, I thought I would never be able to see or touch his fur again, but now I have some that I can treasure forever.

Business Hours & Maps

Sunday Closed
Monday 9:00 - 17:00
Tuesday 9:00 - 17:00
Wednesday 9:00 - 17:00
Thursday 9:00 - 17:00
Friday 9:00 - 17:00
Saturday Closed