Gillad Elias
We lost our beloved dog Nezek on 11/21/2024. When we came in to to drop him off Willy was at the reception desk, Willy was kind and professional. Filling out the paperwork took about 15 minutes. He asked me if I'd like to come the day after for the cremation and to pick up his ashes. I came the next day at 8am and was out of there by 9:30 with his ashes and paw prints.They gave me a great service and closure and I thank them for that.R.I.P my little doggie Nezek 8/26/2009-11/21/2024
Nathalie Chan
Had a wonderful experience with this cemetery. Ofc it was a very sad day but our bearded dragon Falcon was handled with much care.He died on a Friday and we dropped him off the same day for a Monday morning cremation. It was 130$ for cremation and 30$ for paw prints in clay which we wanted.On the day of the cremation, we took a golf cart up to the crematorium. We had a private moment to ourselves to say our goodbyes.The cremation took about 40ish minutes so while we waited, we walked the grounds/cemetery. It was so nice seeing how much people love their pets.When Falcon was ready to go home, he was put into a small wooden box.I will cherish him forever.Thank you LA Pet Memorial Park for being so kind to us.
Michelle Madonna
Exceptional caring honest help! The staff & especially the groundskeepers are really wonderful. They are happy to help you with any questions you may have & will take you on a tour at the drop of a hat. The office staff is very empathetic and caring. Especially the lady who preps your precious family pet for burial. Very impressed with my experience here.
Alaysia Smith
The staff was friendly and the process was quick and easy so I am giving 2 stars, but they also seemed careless, unorganized and unprofessional. At drop off they were asking my boyfriend about things that had nothing to do with my cat. At pick up I was first brought the wrong ashes and as I finally got home, I realized they spelled his name wrong on the paw print but correct on his bag of ashes. My cat was like my child and I feel like in an industry like this you should quadruple check things like spelling and practice reading emotions and being professional and empathetic no matter who your customer is. Iβve never heard of someone dying and their family being given the wrong ashes. Pets are family!! They should be treated as such at a funeral home.
Gillad Elias
We lost our beloved dog Nezek on 11/21/2024. When we came in to to drop him off Willy was at the reception desk, Willy was kind and professional. Filling out the paperwork took about 15 minutes. He asked me if I'd like to come the day after for the cremation and to pick up his ashes. I came the next day at 8am and was out of there by 9:30 with his ashes and paw prints.They gave me a great service and closure and I thank them for that.R.I.P my little doggie Nezek 8/26/2009-11/21/2024
Nathalie Chan
Had a wonderful experience with this cemetery. Ofc it was a very sad day but our bearded dragon Falcon was handled with much care.He died on a Friday and we dropped him off the same day for a Monday morning cremation. It was 130$ for cremation and 30$ for paw prints in clay which we wanted.On the day of the cremation, we took a golf cart up to the crematorium. We had a private moment to ourselves to say our goodbyes.The cremation took about 40ish minutes so while we waited, we walked the grounds/cemetery. It was so nice seeing how much people love their pets.When Falcon was ready to go home, he was put into a small wooden box.I will cherish him forever.Thank you LA Pet Memorial Park for being so kind to us.
Michelle Madonna
Exceptional caring honest help! The staff & especially the groundskeepers are really wonderful. They are happy to help you with any questions you may have & will take you on a tour at the drop of a hat. The office staff is very empathetic and caring. Especially the lady who preps your precious family pet for burial. Very impressed with my experience here.
Alaysia Smith
The staff was friendly and the process was quick and easy so I am giving 2 stars, but they also seemed careless, unorganized and unprofessional. At drop off they were asking my boyfriend about things that had nothing to do with my cat. At pick up I was first brought the wrong ashes and as I finally got home, I realized they spelled his name wrong on the paw print but correct on his bag of ashes. My cat was like my child and I feel like in an industry like this you should quadruple check things like spelling and practice reading emotions and being professional and empathetic no matter who your customer is. Iβve never heard of someone dying and their family being given the wrong ashes. Pets are family!! They should be treated as such at a funeral home.
Ayoung Lim
Thank you so much, willy. Because of you, we were able to calmly endure the sadness of our dog leaving. We feel at ease knowing that Mong is always protected by you. Thank you always..
Mrs. Marvellous
Incredible experience. Had to bury our best friend, beloved son and brother Hercules. LA Pet Cemetery made us feel welcome and accommodated our same day burial request. I canβt thank the entire staff from the front office to the groundskeepers enough for making this experience easier for my family. I cannot thank you all enough for your service.
Michael Stoner
We did not know you were open on Saturdays and made the mistake of letting Cal Pet do the cremation which I will never do again they take way too long and charge for everything and not very sympathetic, I called Stacy today and apologized we miss our baby girl my wife has only said 3 words to me all week and they werenβt good.We will not use anyone else
Dave Mattera
PLEASE!!! NEVER GO HERE!!In April, I had my best friend and amazing 170 lb Great Dane Rudie cremated here. I bought a very expensive urn from them. Apparently with his remains in it! Months later, I got a phone call from an employee of Los Angeles Pet Memorial Park & Crematorium saying..βRudieβs ashes are ready.βI said βThen whoβs remains do I have?!βThen they had to call me back .. Realizing, Iβm sure, that they shouldnβt have called me and that I clearly had another dogβs remains. After talking to them again, I went to their business.The manager and an employee opened the urn and there were two different bags, ripped open to make the weight of the urn feel like a bigger dog. There were CLEARLY two different petβs ashes in there.. (As you can see in the pictures and I also have the video). The bags just ripped open and stuffed in!! The bag that they had saying βThese are Rudieβs ashesβ definitely wasnβt as much as a Great Dane would have!They said that they had recently fired the last manager which they had discovered tons of problems that he had caused. For example, there was one dog that had been in the freezer for a year! The new manager said that they had found a filing cabinet full of bags of ashes, so they started calling people. Also saying βMaybe itβs better not to call anyone else if we find the remainsβ (??!!!)After that, they gave me the remains of the other two petsβ ashes and apparently Rudieβs!Now I have 2 urns and at least 3 dogsβ remains! Absolutely INSANE!!!I canβt believe that this happened and I also canβt imagine how often this must happen. I feel bad for anyone that used this company and whose dogs I have, they could be anyoneβs.. This was really hard for me to even put into words how horrible this has been.He was like a kid to me and Iβm heart broken.
Sharmeen Mumith
I canβt possibly praise the LA Pet Cemetery enough. Understandably, we came across them under the worst of circumstances, but they made a terrible situation as bearable as possible. We were debating on whether we should bury our beloved dog at home or in a cemetery, and Iβm so glad we decided to bury him here. The staff here are absolutely wonderful. Stacy, Jose, Willie, Katrina, and all of the other employees we interacted with were absolutely amazing. They were all compassionate, and you can tell that they genuinely care about the animals. Stacy did a wonderful job cleaning up our sweet boy and making him look like he was sleeping peacefully, she was also incredibly compassionate and helpful towards our family. Jose was so patient with us and took us to several parts of the park multiple times to ensure we were happy with our lot selection. He also helped bury our beloved. After he was finished with the burial, he noticed some stray dirt that had fallen onto one of the neighboring graves and immediately started cleaning it up, this tells me that he genuinely cares about and respects the animals that are buried in the park. Willie transported our dog from the vet to the park, he was very kind and communicative with my mom and even comforted her by showing her a picture of a rainbow that appeared above our dogβs grave the week prior. Katrina was very kind and patient with us and took time to thoroughly give us information and answer our questions.The service was beautiful, and they were kind enough to provide us ink paw prints and fur clippings from our dog. The park itself is gorgeous and well-maintained. It has a very serene environment. I have no doubt that my beautiful boy is resting peacefully here.
Cheryl Schmidt
Kathy, Willy, & Jose are the loveliest people. We lost two dogs within 2 weeks. Their kindest and empathy has been incredible coupled with with their quick response to meeting our needs.
Giannina Leyton
Thank you so much for being caring. I am so heartbroken but I found a bit of peace with everyone I came in contact. Thanks for caring. From Taty and myself.
Ariella Newton
Sadly had to use the park/services about a month ago - Iβm very happy I came here - the grounds are beautiful, the manager Cathy (I believe is her name) was kind and neutral while setting up services for me, the woman (I donβt know her name) who prepares your pet for the pre burial showing did a lovely job, I couldnβt have been happier, my baby looked more perfect than ever. I will definitely find out her name, I will love to tip her when I visit again and thank her. Also, the grounds keepers, all of them were kind during the whole process. Thank you Jose for showing me the land I could choose from, he was very kind as well as the others who helped to bury her. I would recommend this pet cemetery to anyone wanting to bury their pet in the LA area. Thank you all so much to all the staff.
Sheila Martin
It was in June 2021 that I brought our Boxer, Harry here. He was diagnosed with Lung Cancer and was given about 6 weeks to live, he was 4 years and 5 months old, and it took the wind of of my sails. We had never lost a Boxer so young, and what a handsome boy he was. When I went over to S.O.P.H.I.E. to view Harry, I was shocked at what I saw, he looked just like he was sleeping in front of the fire at home. It was heart breaking but comforting at the same time. Thank you Stacey, for the wonderful way you presented Harry. I drove up in the Golf Cart and watched as he was placed into the cremation chamber, then returned a few days later to bring him home. He will finally be released and set free, just as the "free spirit he was".Thank you again, Stacey and S.O.P.H.I.E..
N b
I HAVE NO WORDS TO COMPLIMENT THIS WONDERFUL PLACE WHERE I HAVE MY BABY (MARCUS BLOK)..... MADAM PRESIDENT SHERA, SHANNON, KATHY, STACEY, ARTEMIO , FERNANDO, JOSE AND COMPANY ....THEY DO SUCH A FABULOUS JOB AND TREAT ALL THE SAME, SUCH A PEACEFUL AND BEAUTIFULLY MAINTAINED CEMETERY THAT I AM LUCKY TO HAVE FOUND.... MADAM PRESIDENT , SHANNON , KATHY AND STACEY WERE SO HELPFUL TO ME IN CHOOSING THE PICTURE FOR MY BABY'S HEADSTONE.... IF I COULD GIVE THEM 100% REVIEW I WILL............ IT IS A GOD SEND!!!!!!!!!!!! GOD BLESS ALL OF YOU....MUCH LOVE AND MEOWS FROM HEAVEN (MARCUS AND NEKKI BLOK).................. (I AM RECOMMENDING THIS PLACE TO ANYONE WHO HAS A PET .......) 8 -31-21...MY HEARTFELT THANKS TO (SHERA AND HER ANGELS!!!!!!!!!!!)
Desiree Rutherford
I cannot begin to express my gratitude for the compassion, kindness and professionalism from everyone affiliated with L.A. Pet Cemetery in Calabasas. Sadly, I unexpectedly lost my beloved German Shepherd Kobi on 6/8/22. I was inconsolable after finding him deceased in my backyard. A neighbor recommended LAPC and made the call for pick-up and arranged Kobi's cremation. The kindest gentleman, by the name of Willie showed up to pick up my boy. He was so compassionate, allowing me whatever timed I needed before taking Kobi from my backyard. He gently and softly wrapped my child in a blanket and with a neighbors help pulled him out of the flower beds so I could lay with him on the lawn and say good-bye, along with my 3 other Shepherds. It was late on a Wednesday afternoon. Willie assured me they would not cremate Kobi until I gave the ok. After a sleepless night and an early morning VM to the facility, I was called back Thursday morning by Kathy. Kathy could not have been more compassionate and kind. He asked me if I'd like to see Kobi again before cremation. I said, I would. I showered and arrived within hours. I asked Kathy if she'd be so kind as to take several pictures of me saying good-bye to beloved baby boy. She did and those beautiful photos are priceless treasures to me....and I'll never be able to thank her enough for capturing our good-bye. This was not a formal viewing (Grooming etc.) but I was not charged any additional money to see him again privately. Class act on the part of LAPC.6 days later, my Logan, a 110 lb. German Shepherd need help to the bridge and of course without any hesitation I called Kathy. Logan was also treated with the utmost care and compassion by Willie and everyone at LAPC.I rescue senior GSD's, so sadly I had 3 Shepherds all at the ripe old age of somewhere between 12-13 years. On July 1, 2022 my precious "lovely dovy", Sammy, took a turn for the worst and I also had to let him go. Suffering from both DM and CCD. I could barely process my extreme loss. My whole pack gone in 27 days. I called Kathy again. Jose came this time and he was as lovely and kind as Willie. Wrapping up my precious Sammy so gently as he carried him away.Shera Falk, the owner is equally extraordinary! Giving me a beautiful wooden urn for my beloved Max who was cremated at another facility any years ago and put in a paint can.You cannot find a more supportive, loving, kind and compassionate group of people. I would recommend them to anyone needing compassionate care for their beloved animals.
Scott Tesar
Sadly, we recently had to use the Park's services when our dog, Tailer, lost his battle against cancer.However, Stacy and the other young lady in the office were SO empathetic and compassionate in our time of grief and sorrow that I want to publicly acknowledge them both, for their kindness and service.Even moreso,, J.P. was our cremation technician and HIS sensitivity, compassion and empathy were off-the-charts great...Keep in mind that his primary role is as a groundsman, but he genuinely cares for people in their time of need, as well as the Park's grounds!These nice folks made a very sad day as pleasant as possible and I want to thank all if them for their exemplary customer service!Plus, the Park is in great shape & has opened up a new section that looks beautiful...Please keep them in mind if you need after-care for a beloved family companion...
Karen TheChewTwoPointZero
My beloved dog drowned while we were on vacation in Los Angeles from out of state. The help and compassion I received from LA Pet Cemetery was amazing. The driver who came to pick up my sweet boy's body at our hotel kept me informed of his ETA (it was Friday rush hour) & treated him with dignity & respect - he even let me kiss him goodbye one last time. I was able to pay for the entire cremation process & have his cremains sent via Certified mail directly to my home. I was even able to delay the delivery since I feared we wouldn't be back in AZ in time to sign for the delivery.The gentleman at the front desk who answered all my calls, from the initial tearful one just before they closed that fateful Friday afternoon to the one saying it was okay to send my angel to us was very patient & efficient.The cremains arrived the day after I called & were in a beautiful wooden container. I've had pets cremated here in Tucson before & the cremains came back to me in a Ziploc bag, so how LA Pet Cemetery returned him was a pleasant surprise. If my little guy had to die, I'm glad it was in LA where his precious body was dealt with the dignity & respect he deserved.Thank you SOPHIE Los Angeles Pet Cemetery for all you did for me and my precious dog during this difficult time. You took a load off my already burdened shoulders.
Kelly Kort
Most awesome experience! It transformed my grief.I put my beloved cat down on Thursday at my vet and was distraught at the thought of him in a freezer awaiting creamatiin as I had planned. I found this place Friday night called early Saturday AM was so kindly received and made immediate arrangements to bring in my pet for a burial.I picked up Luke at the vet took him there, found a beautiful plot on a hill surrounded by trees, they thawed him out, groomed him and presented my sweet boy for myself and my five year old so we had closure. We had a beautiful ceremony and now we can see Luke and he was was buried with dignity.The groundskeepers were sympathetic at the plot but letβs here about the amazing office staff that were so kind and so sympathetic to my loss and literally made miracles happen within hours for us. They guided me through the process seamlessly and eased my pain enormously.I cannot recommend a better final resting place for you pet and look forward to sitting under the trees on the hill with my beautiful boy and daughter.Thank you to all who made an impossible situation so much better π
Jason McCord
We've SOPHIE twice now in the past year (tell me about it) and are always so happy we did. There is one lady there specifically who is so empathetic, it really makes us feel like she's grieving too. This really makes the process much easier, so thank you for that.Each time, we have cremated our pet and picked up the remains, so I can't speak to the cemetery.We would definitely recommend people use their service.
Jeff M
Hi my name is Jeff M, I brought my 14 year old Lhasa Apso in yesterday 9/23/15 for a cremation. This was my first experience with your company, and it was not starting off very well. After paying for your services, I had to wait over an hour for someone on a golf cart to come pick up my dead pet in my van. I finally had to go back in the office and tell someone that I'm still waiting. I started questioning if this was even a good idea, everyone seemed to busy and preoccupied. Did anyone realize I was just sitting around with my dead pet? Then once the guy finally came to get my pet he drove off and crashed into a building I believe injuring himself? My pet was left on the back of the golf cart in the hot afternoon sun. With the ER of their employee, being rushed off my pet was forgotten about. I made another trip to the office to explain what just happened. The lady in the office had no clue what was going on, her communication skills are horrible and she doesn't know what customer service is. Finally a grounds keeper was able to take me and my dog up to the crematory. This is when everything changed for the best, I didn't get this persons name but he got things started. I then met Adolfo Perez who was a blessing for me and my family. He was so compassionate about things and made us feel very comfortable about the whole process. He treated us like actual people and talked with us, he didn't leave our sides until he was completed with my pet Louie and gave us Louie's remains within a few hours. Adolfo, we thank you so much for your caring heart, they need more people like you in this world. As for The Los Angeles Pet Memorial Park & Crematorium, you owe a big thank you to Adolfo Perez he saved your company from having a very disappointed customer. I believe Adolfo should be recognized for his good deed. Thank you again Adolfo! I'm providing a Google Rating of 5 only because of Adolfo if it wasn't for him I'd provide a 3 star rating.Jeff MRIP Louie
Laura Weintraub
NEVER EVER EVER!!! WORST EXPERIENCE EVER!Just said goodbye to my Great Dane and waited for the arrival of SOPHIE for my scheduled pickup at 10:45am. 11:10 rolled around and still no one. After calling several times I am informed that someone was on their way. I live less than 10 minutes from the facility, and 20 minutes go by and still nobody. I call again, this time speaking to the manager "Shara" or something similar was her name. THIS IS THE MOST AWFUL WOMAN I HAVE EVER SPOKEN TO IN MY LIFE!!!!!! The very first thing she does is make a joke about being Italian because my last name is. ARE YOU KIDDING ME??? All I heard was excuses and her talking about her business. There was ZERO accountability and a measly, sarcastic apology. She made light of the whole conversation while I was devastated over the loss of my Dane. The woman couldn't have cared less and had no compassion or reliability. They wouldn't have even shown up if I hadn't called 6+ times! Please do yourself a favor DO NOT USE THIS SERVICE!!! This is not what you want to experience following a huge loss.
Mar B
My family and I have been customers for over 20 years and have seen alot of management changes. Its a beautiful place and protected. Its much more beautiful than human cemeteries, BUT...the prices, rules, and regulations are constantly changing, and unless you're rich to pay for favors you will be jerked around (examples: what you can and can't do at your pet's grave site such as decorations and flowers, the type & size of gravemaker allowed, prices are inconsistent, additional fees sprung on you). I have talked to other pet owners there and they have the same frustrations. There's some bias treatment and its not fair.I get that the job isn't easy. The staff is dealing with particular to neurotic grief-stricken pet owners that can be demanding and even unbearable to deal with. I get it. So I always try to be polite and patience, but still a little bed side matter from staff would be nice after payment has been made.On another note, this is more of a suggestion, I heard about mistakes and dishonest things taking place at pet cemeteries, so I make a point to observe everything to make sure that is indeed my pet in the casket or being cremated and that's the correct ashes (yes, I witness the cremation process). Crazy? Well, scroll through the comments and read about a customer's nightmare regarding their great dane's ashes. Sure, its not pleasant, but at least I have peace of mind. The staff won't offer if you want to observe, so speak up. If you can't emotionally do it, then ask a friend.Overall, its a nice place and its protected, so you feel safe burying your pet there. Some staff are nice. I understand in some circumstances mistakes happen and some issues are out of management's control. I get it that some rules change because some pet owners abuse them and ruin it for everyone else. I think the pros out weigh the cons. So that's why I continue to be a customer despite some issues that bother me.
David conboy
Pick up milo today he was taken care nicely
Steve Donaldson
We just said goodbye to our sweet Butterscotch quite unexpectedly. Everyone here was extremely helpful, kind, understanding and very empathetic. It takes strong souls to help those that are grieving and they were extremely caring.
Pete Martinez
A Very Nice peaceful Place βοΈ πThank You!
R. Quiroga
Nina passed away a year ago , She is buried in Barcelona and my ultimate goal in life is to take her to Los Angeles Pet in Calabassas . I hope my dream comes true and Nina is buried in Cemetery where She deserves , I have a lot ot faith .
Tim
I've gone here 3 times over the last several years to have my pets cremated. Today being one of those times. I find it to be a very comforting place in my times of grief and the staff very accommodating.
E Vides
It is a lovely peaceful place. It makes me happy to see how people still care for their pets even after dying. I love going and sitting on the benches and seeing the squirrels run around and the dragonflies fly around.
Rick Beltran
This place is amazing. They really do care about what you fur babies meaning to you. Such a beautiful place to come visit them.
Bunny Doo
What a pretty place.
Gillad Elias
We lost our beloved dog Nezek on 11/21/2024. When we came in to to drop him off Willy was at the reception desk, Willy was kind and professional. Filling out the paperwork took about 15 minutes. He asked me if I'd like to come the day after for the cremation and to pick up his ashes. I came the next day at 8am and was out of there by 9:30 with his ashes and paw prints.They gave me a great service and closure and I thank them for that.R.I.P my little doggie Nezek 8/26/2009-11/21/2024
Nathalie Chan
Had a wonderful experience with this cemetery. Ofc it was a very sad day but our bearded dragon Falcon was handled with much care.He died on a Friday and we dropped him off the same day for a Monday morning cremation. It was 130$ for cremation and 30$ for paw prints in clay which we wanted.On the day of the cremation, we took a golf cart up to the crematorium. We had a private moment to ourselves to say our goodbyes.The cremation took about 40ish minutes so while we waited, we walked the grounds/cemetery. It was so nice seeing how much people love their pets.When Falcon was ready to go home, he was put into a small wooden box.I will cherish him forever.Thank you LA Pet Memorial Park for being so kind to us.
Michelle Madonna
Exceptional caring honest help! The staff & especially the groundskeepers are really wonderful. They are happy to help you with any questions you may have & will take you on a tour at the drop of a hat. The office staff is very empathetic and caring. Especially the lady who preps your precious family pet for burial. Very impressed with my experience here.
Alaysia Smith
The staff was friendly and the process was quick and easy so I am giving 2 stars, but they also seemed careless, unorganized and unprofessional. At drop off they were asking my boyfriend about things that had nothing to do with my cat. At pick up I was first brought the wrong ashes and as I finally got home, I realized they spelled his name wrong on the paw print but correct on his bag of ashes. My cat was like my child and I feel like in an industry like this you should quadruple check things like spelling and practice reading emotions and being professional and empathetic no matter who your customer is. Iβve never heard of someone dying and their family being given the wrong ashes. Pets are family!! They should be treated as such at a funeral home.
Ayoung Lim
Thank you so much, willy. Because of you, we were able to calmly endure the sadness of our dog leaving. We feel at ease knowing that Mong is always protected by you. Thank you always..
Mrs. Marvellous
Incredible experience. Had to bury our best friend, beloved son and brother Hercules. LA Pet Cemetery made us feel welcome and accommodated our same day burial request. I canβt thank the entire staff from the front office to the groundskeepers enough for making this experience easier for my family. I cannot thank you all enough for your service.
Michael Stoner
We did not know you were open on Saturdays and made the mistake of letting Cal Pet do the cremation which I will never do again they take way too long and charge for everything and not very sympathetic, I called Stacy today and apologized we miss our baby girl my wife has only said 3 words to me all week and they werenβt good.We will not use anyone else
Dave Mattera
PLEASE!!! NEVER GO HERE!!In April, I had my best friend and amazing 170 lb Great Dane Rudie cremated here. I bought a very expensive urn from them. Apparently with his remains in it! Months later, I got a phone call from an employee of Los Angeles Pet Memorial Park & Crematorium saying..βRudieβs ashes are ready.βI said βThen whoβs remains do I have?!βThen they had to call me back .. Realizing, Iβm sure, that they shouldnβt have called me and that I clearly had another dogβs remains. After talking to them again, I went to their business.The manager and an employee opened the urn and there were two different bags, ripped open to make the weight of the urn feel like a bigger dog. There were CLEARLY two different petβs ashes in there.. (As you can see in the pictures and I also have the video). The bags just ripped open and stuffed in!! The bag that they had saying βThese are Rudieβs ashesβ definitely wasnβt as much as a Great Dane would have!They said that they had recently fired the last manager which they had discovered tons of problems that he had caused. For example, there was one dog that had been in the freezer for a year! The new manager said that they had found a filing cabinet full of bags of ashes, so they started calling people. Also saying βMaybe itβs better not to call anyone else if we find the remainsβ (??!!!)After that, they gave me the remains of the other two petsβ ashes and apparently Rudieβs!Now I have 2 urns and at least 3 dogsβ remains! Absolutely INSANE!!!I canβt believe that this happened and I also canβt imagine how often this must happen. I feel bad for anyone that used this company and whose dogs I have, they could be anyoneβs.. This was really hard for me to even put into words how horrible this has been.He was like a kid to me and Iβm heart broken.
Sharmeen Mumith
I canβt possibly praise the LA Pet Cemetery enough. Understandably, we came across them under the worst of circumstances, but they made a terrible situation as bearable as possible. We were debating on whether we should bury our beloved dog at home or in a cemetery, and Iβm so glad we decided to bury him here. The staff here are absolutely wonderful. Stacy, Jose, Willie, Katrina, and all of the other employees we interacted with were absolutely amazing. They were all compassionate, and you can tell that they genuinely care about the animals. Stacy did a wonderful job cleaning up our sweet boy and making him look like he was sleeping peacefully, she was also incredibly compassionate and helpful towards our family. Jose was so patient with us and took us to several parts of the park multiple times to ensure we were happy with our lot selection. He also helped bury our beloved. After he was finished with the burial, he noticed some stray dirt that had fallen onto one of the neighboring graves and immediately started cleaning it up, this tells me that he genuinely cares about and respects the animals that are buried in the park. Willie transported our dog from the vet to the park, he was very kind and communicative with my mom and even comforted her by showing her a picture of a rainbow that appeared above our dogβs grave the week prior. Katrina was very kind and patient with us and took time to thoroughly give us information and answer our questions.The service was beautiful, and they were kind enough to provide us ink paw prints and fur clippings from our dog. The park itself is gorgeous and well-maintained. It has a very serene environment. I have no doubt that my beautiful boy is resting peacefully here.
Cheryl Schmidt
Kathy, Willy, & Jose are the loveliest people. We lost two dogs within 2 weeks. Their kindest and empathy has been incredible coupled with with their quick response to meeting our needs.
Paul Melograno
Very respectful aura.
Rachel Rohac Bernstein
A beautiful space with the kindest staff.
Jose Calderon
Beautiful place with a great staff.
VIVA DOLL
Most Beautiful Place Excellent Loving Amazing in every way.
Lanzjourney
Peaceful place.
Tina R
Beautiful!
Jannet Martinez
Comfortable
Tim Crane
Aileen Ward
Miguel B
Giannina Leyton
Thank you so much for being caring. I am so heartbroken but I found a bit of peace with everyone I came in contact. Thanks for caring. From Taty and myself.
Ariella Newton
Sadly had to use the park/services about a month ago - Iβm very happy I came here - the grounds are beautiful, the manager Cathy (I believe is her name) was kind and neutral while setting up services for me, the woman (I donβt know her name) who prepares your pet for the pre burial showing did a lovely job, I couldnβt have been happier, my baby looked more perfect than ever. I will definitely find out her name, I will love to tip her when I visit again and thank her. Also, the grounds keepers, all of them were kind during the whole process. Thank you Jose for showing me the land I could choose from, he was very kind as well as the others who helped to bury her. I would recommend this pet cemetery to anyone wanting to bury their pet in the LA area. Thank you all so much to all the staff.
Sheila Martin
It was in June 2021 that I brought our Boxer, Harry here. He was diagnosed with Lung Cancer and was given about 6 weeks to live, he was 4 years and 5 months old, and it took the wind of of my sails. We had never lost a Boxer so young, and what a handsome boy he was. When I went over to S.O.P.H.I.E. to view Harry, I was shocked at what I saw, he looked just like he was sleeping in front of the fire at home. It was heart breaking but comforting at the same time. Thank you Stacey, for the wonderful way you presented Harry. I drove up in the Golf Cart and watched as he was placed into the cremation chamber, then returned a few days later to bring him home. He will finally be released and set free, just as the "free spirit he was".Thank you again, Stacey and S.O.P.H.I.E..
N b
I HAVE NO WORDS TO COMPLIMENT THIS WONDERFUL PLACE WHERE I HAVE MY BABY (MARCUS BLOK)..... MADAM PRESIDENT SHERA, SHANNON, KATHY, STACEY, ARTEMIO , FERNANDO, JOSE AND COMPANY ....THEY DO SUCH A FABULOUS JOB AND TREAT ALL THE SAME, SUCH A PEACEFUL AND BEAUTIFULLY MAINTAINED CEMETERY THAT I AM LUCKY TO HAVE FOUND.... MADAM PRESIDENT , SHANNON , KATHY AND STACEY WERE SO HELPFUL TO ME IN CHOOSING THE PICTURE FOR MY BABY'S HEADSTONE.... IF I COULD GIVE THEM 100% REVIEW I WILL............ IT IS A GOD SEND!!!!!!!!!!!! GOD BLESS ALL OF YOU....MUCH LOVE AND MEOWS FROM HEAVEN (MARCUS AND NEKKI BLOK).................. (I AM RECOMMENDING THIS PLACE TO ANYONE WHO HAS A PET .......) 8 -31-21...MY HEARTFELT THANKS TO (SHERA AND HER ANGELS!!!!!!!!!!!)
Desiree Rutherford
I cannot begin to express my gratitude for the compassion, kindness and professionalism from everyone affiliated with L.A. Pet Cemetery in Calabasas. Sadly, I unexpectedly lost my beloved German Shepherd Kobi on 6/8/22. I was inconsolable after finding him deceased in my backyard. A neighbor recommended LAPC and made the call for pick-up and arranged Kobi's cremation. The kindest gentleman, by the name of Willie showed up to pick up my boy. He was so compassionate, allowing me whatever timed I needed before taking Kobi from my backyard. He gently and softly wrapped my child in a blanket and with a neighbors help pulled him out of the flower beds so I could lay with him on the lawn and say good-bye, along with my 3 other Shepherds. It was late on a Wednesday afternoon. Willie assured me they would not cremate Kobi until I gave the ok. After a sleepless night and an early morning VM to the facility, I was called back Thursday morning by Kathy. Kathy could not have been more compassionate and kind. He asked me if I'd like to see Kobi again before cremation. I said, I would. I showered and arrived within hours. I asked Kathy if she'd be so kind as to take several pictures of me saying good-bye to beloved baby boy. She did and those beautiful photos are priceless treasures to me....and I'll never be able to thank her enough for capturing our good-bye. This was not a formal viewing (Grooming etc.) but I was not charged any additional money to see him again privately. Class act on the part of LAPC.6 days later, my Logan, a 110 lb. German Shepherd need help to the bridge and of course without any hesitation I called Kathy. Logan was also treated with the utmost care and compassion by Willie and everyone at LAPC.I rescue senior GSD's, so sadly I had 3 Shepherds all at the ripe old age of somewhere between 12-13 years. On July 1, 2022 my precious "lovely dovy", Sammy, took a turn for the worst and I also had to let him go. Suffering from both DM and CCD. I could barely process my extreme loss. My whole pack gone in 27 days. I called Kathy again. Jose came this time and he was as lovely and kind as Willie. Wrapping up my precious Sammy so gently as he carried him away.Shera Falk, the owner is equally extraordinary! Giving me a beautiful wooden urn for my beloved Max who was cremated at another facility any years ago and put in a paint can.You cannot find a more supportive, loving, kind and compassionate group of people. I would recommend them to anyone needing compassionate care for their beloved animals.
Scott Tesar
Sadly, we recently had to use the Park's services when our dog, Tailer, lost his battle against cancer.However, Stacy and the other young lady in the office were SO empathetic and compassionate in our time of grief and sorrow that I want to publicly acknowledge them both, for their kindness and service.Even moreso,, J.P. was our cremation technician and HIS sensitivity, compassion and empathy were off-the-charts great...Keep in mind that his primary role is as a groundsman, but he genuinely cares for people in their time of need, as well as the Park's grounds!These nice folks made a very sad day as pleasant as possible and I want to thank all if them for their exemplary customer service!Plus, the Park is in great shape & has opened up a new section that looks beautiful...Please keep them in mind if you need after-care for a beloved family companion...
Karen TheChewTwoPointZero
My beloved dog drowned while we were on vacation in Los Angeles from out of state. The help and compassion I received from LA Pet Cemetery was amazing. The driver who came to pick up my sweet boy's body at our hotel kept me informed of his ETA (it was Friday rush hour) & treated him with dignity & respect - he even let me kiss him goodbye one last time. I was able to pay for the entire cremation process & have his cremains sent via Certified mail directly to my home. I was even able to delay the delivery since I feared we wouldn't be back in AZ in time to sign for the delivery.The gentleman at the front desk who answered all my calls, from the initial tearful one just before they closed that fateful Friday afternoon to the one saying it was okay to send my angel to us was very patient & efficient.The cremains arrived the day after I called & were in a beautiful wooden container. I've had pets cremated here in Tucson before & the cremains came back to me in a Ziploc bag, so how LA Pet Cemetery returned him was a pleasant surprise. If my little guy had to die, I'm glad it was in LA where his precious body was dealt with the dignity & respect he deserved.Thank you SOPHIE Los Angeles Pet Cemetery for all you did for me and my precious dog during this difficult time. You took a load off my already burdened shoulders.
Kelly Kort
Most awesome experience! It transformed my grief.I put my beloved cat down on Thursday at my vet and was distraught at the thought of him in a freezer awaiting creamatiin as I had planned. I found this place Friday night called early Saturday AM was so kindly received and made immediate arrangements to bring in my pet for a burial.I picked up Luke at the vet took him there, found a beautiful plot on a hill surrounded by trees, they thawed him out, groomed him and presented my sweet boy for myself and my five year old so we had closure. We had a beautiful ceremony and now we can see Luke and he was was buried with dignity.The groundskeepers were sympathetic at the plot but letβs here about the amazing office staff that were so kind and so sympathetic to my loss and literally made miracles happen within hours for us. They guided me through the process seamlessly and eased my pain enormously.I cannot recommend a better final resting place for you pet and look forward to sitting under the trees on the hill with my beautiful boy and daughter.Thank you to all who made an impossible situation so much better π
Jason McCord
We've SOPHIE twice now in the past year (tell me about it) and are always so happy we did. There is one lady there specifically who is so empathetic, it really makes us feel like she's grieving too. This really makes the process much easier, so thank you for that.Each time, we have cremated our pet and picked up the remains, so I can't speak to the cemetery.We would definitely recommend people use their service.
Jeff M
Hi my name is Jeff M, I brought my 14 year old Lhasa Apso in yesterday 9/23/15 for a cremation. This was my first experience with your company, and it was not starting off very well. After paying for your services, I had to wait over an hour for someone on a golf cart to come pick up my dead pet in my van. I finally had to go back in the office and tell someone that I'm still waiting. I started questioning if this was even a good idea, everyone seemed to busy and preoccupied. Did anyone realize I was just sitting around with my dead pet? Then once the guy finally came to get my pet he drove off and crashed into a building I believe injuring himself? My pet was left on the back of the golf cart in the hot afternoon sun. With the ER of their employee, being rushed off my pet was forgotten about. I made another trip to the office to explain what just happened. The lady in the office had no clue what was going on, her communication skills are horrible and she doesn't know what customer service is. Finally a grounds keeper was able to take me and my dog up to the crematory. This is when everything changed for the best, I didn't get this persons name but he got things started. I then met Adolfo Perez who was a blessing for me and my family. He was so compassionate about things and made us feel very comfortable about the whole process. He treated us like actual people and talked with us, he didn't leave our sides until he was completed with my pet Louie and gave us Louie's remains within a few hours. Adolfo, we thank you so much for your caring heart, they need more people like you in this world. As for The Los Angeles Pet Memorial Park & Crematorium, you owe a big thank you to Adolfo Perez he saved your company from having a very disappointed customer. I believe Adolfo should be recognized for his good deed. Thank you again Adolfo! I'm providing a Google Rating of 5 only because of Adolfo if it wasn't for him I'd provide a 3 star rating.Jeff MRIP Louie
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