Angel Paws Pet Cremation, San Marcos, California

W Darling

5 months ago

I've been dealing with Angel Paws since Dan started it. He lost his K-9. So over probably 12 plus years. They have taken care of 9 of our fur babies.. Chris is Dan's brother which now runs Angel Paws. I realize they are having problems with getting people to work but Chris does the best he can. He always gets back to me. I know how it feels to lose a loved furry family member. You want answers right now as your going through your grief. But Chris really does try to make sure all his clients are happy with his services. He has made arrangements to pick up my brothers fur baby in RSM and also has come to Norco to return one of mine. Unfortunately mistakes can get made. And I am not excusing that. But dealing with them for as long as I have and talking to Chris many many times I know he cares tremendously for his clients furry babies.. I know it's frustrating to call or show up and someone doesn't answer or isn't there. I get it. But I also know Chris has a passion for wanting to help people deal with the loss of a loved fur baby or a furry piggy (guinea pig) and I will continue to support them with all my furry babies from my dogs, Nigerian dwarf goats loved guinea pigs and cats. I've lost 2 dogs at my vet and let them do the cremation. Let me tell you it was awful. Never ever again.. only Angel Paws will ever take care of any of my precious fur babies again.

Cas

8 months ago

I forgot to write a review at the time but my sweet little fur baby passed away suddenly and so we called them. They came out really quick and we're very respectful in the handling of our dog. When we went to the place to see him put in the cremation thing they allowed us a few minutes to say our final goodbyes. We paid extra to have him be the only one and we received the ashes the same day since our appointment was early in the day. We got an urn with his photo and a snippit of his hair and clay impression of his paw. While I hate thinking of my pets dying, I will definitely be using them in the future. They were very kind knowing how hard a pet death is and very respectful of the body. This is a service no one wants to need but when needed I highly recommend them.

Connie Dawson

a year ago

I would encourage anyone to avoid using Angel Paws. My beloved cat died the end of December, 2023. It took Angel Paws over three weeks to return ashes and they had mishandled her ashes and the ashes they returned were of another animal. It took a week for them to find my cat's ashes and return them. Hopefully they were her ashes. They made a very sad time for us very distressing. An owner, Chris, did not consistently return calls and he did not follow-through with everything he said. A terrible experience and they were unprofessional. Please check out other reviews. Apparently this isn't their first time of horrible service.

Alejandra Figueroa

4 months ago

Chris gave me a call and helped me out with an issue I had. I appreciate his help through these hard times. Hopefully, I won't need to use these services anytime soon. Will keep them in mind for the future

Thomas Abbott

8 months ago

The passing of my beloved cat, Kity Kity, was very sad and traumatic for me and my wife. We had her for 17 years. Angle Paws treated us like family. The receptions made it a very comfortable situation and took Care of our Kity Kity, and us. He understood our grief and our moaning. They know that the loss of a pet, was like lossing a member of our family. We are happy that Angle Paws took care of Kity Kity, and now she's home. Thank you Angle Paws.Tom and Araceli

Josephine Zeromski

a year ago

I lost my beloved dog at 3:303pm on 7/03. I was filled with grief & despair. The staff at Angel Paws was very compassionate & patient with me. She waited for me to bring my ‘sleeping baby’ in the office & spent time with me through my grief. She also gave me a 10% discount. We spent less than $200 for cremation which includes a cedar box with custom engraving. Their services were top notched.

James

10 months ago

Absolutely horrible do not use these people . I paid over $300 for my dog to get Cremated two months ago. Still nothing. No communication from them. I have to consistently ask where my dog is as they forget to text you, they forget the message you, they forget everything even your dog that you paid them for a Service.

Kayce P

5 years ago

I am so grateful for Angel Paws Pet Cremation (formerly Friends Forever) in San Marcos. I first used their services about 12 years ago when it was Friends Forever and then again recently when I lost my beloved cat. Their customer service is impeccable, all of their staff is very friendly, kind and compassionate. They made me feel comfortable at every stage of the process and were available for me after hours. It's easy to see that these folks offer a unique service that so many of us need and that they do it to help others. They truly care about the pets and the people who they work with. I was able to talk to the man who actually processed my kitty and when he shared how important it was to try and get some of her beautiful different colored fur for me to remember, I was just stunned. I hope I don't have to use them again soon, but honestly, these folks are angels.

MAX JENNINGS

6 years ago

We have had 3 experiences with Angel Paws and they have come through doing excellent. Our first experience was 4 years ago with Baxter, our dog, (16 years with us) and AP was amazing. We did not expect such wonderful treatment. Then 1 year ago, we lost our wonderful Shadow, our dog, (3 years with us), and again Angel Paws was so caring and thought of our pain and gave us such compassion and treatment.Now, 4 weeks ago, we had to put Ryan, our dog of 8 months, to sleep.The Humane Society took such great care with Ryan, then surrendered his body to Angel Paws, who again, treated Ryan with great care andcompassion. They were so kind and thoughtful of our feelings and dideverything that we asked. THANK YOU ANGEL PAWS A&M

Heidi Gergurich

3 years ago

I really appreciated the professional service I received during a very difficult time. The employee was both sensitive and compassionate when he came to pick up my beloved dog. I was also impressed by the cedar urn I received as it was beautiful and fit for my baby Lucy. I will forever be grateful for their caring nature. Thank you.

general sec

7 years ago

I was very pleased with their service. I love the cedar box they provided with a special name plate for my cat's ashes. I also treasure an imprint of her paw. An overall excellent value.When I called the last place I had another cat cremated, all these items were an added expense. I definitely recommend Angel Paws.

Mary Finnican

5 years ago

Best experience I could ask for when it comes to this type of service. Angel paws truly exceeded my expectations in every way. I called them in need of same day services which they easily accommodated. Call backs were always prompt. The caring professionalism was unprecedented, and they followed up on every aspect of our package as promised. I highly recommend this company.

Adam Young

6 years ago

If you are looking for genuine compassion during this difficult time, this is the place to go. I highly recommend using angel paws if you are looking for pet euthanasia and cremation. These gentleman helped us with both. From the first time we first called until we came to pick up our beloved Spikes remains, these gentlemen made the process very easy for us. They helped us find a veterinarian that came out to our home to euthanize our beloved Spike. We were not only shown a high level of compassion throughout the process, what we received back from them was just amazing. The urn, paw print and fur clipping we received back are so beautifully done and will be something we will always cherish. It has been a difficult time saying goodbye but we are extremely grateful for the help we received at this company.

Janis Hadfield

8 months ago

We had our pet dog cremated here 4 yrs ago, and they were great. We have another old girl that has cancer when it's time we will use their service again.

Suzette Robison

6 years ago

Our dog was taken by a coyote. It was such a tragic experience for the entire family. Fortunately, my daughter found "Angel Paws" on the web. They were absolutely amazing. They wasted no time picking him up, caring for him and returning him as promised. They were empathic to our needs and feelings. I would strongly recommend them to anyone

Roberto Lara

2 years ago

It has been four years since I used their services, but I was just going through the wonderful momentos they created of my pup. I got the Platinum package and letting my sweet girl pass away peacefully in her favorite park lying in the sun was well worth it. The service was awesome every step of the way.

Terror Front

6 years ago

Our buddy Poker passed of old age on June 24th of 2018. We had no idea what to do with the remains all we knew was that we wanted to keep him with us always and burial was not an option since we dont own a home. I called several places and Angel Paws was the only business that called me back. They offered various packages that included some very beautiful mementos all at very affordable prices. My mother wanted an urn instead of a little box and were extremely helpful in finding just what she wanted for our buddy of 13 years. They tailored their service to our needs and we are very appreciative for it. We had to wait a good bit and believe me that was hardly an issue when we finally got Pokers cremains back home. We couldn't have been any happier with the service. Thank You!

M Lepoutre

6 years ago

I cant say enough great things about the service and staff here. I was an emotional wreck when my dog passed away but the staff made me feel so much better. A friendly face and patience is just what I needed. I love that they were able to give us back some of her fur such a perfect clay paw print. I highly reccomend this company if you have to cremate your pet.

Saungho Lee

6 years ago

Angel paws did a beautiful job with my dogs cremation. I had them pick up our dog when she passed and was greeted by a very kind, understanding, and helpful individual. I chose the gold package (certification,hair trimmings, paw print, and cremains place in a beautiful cedar box with lock and key) and was not disappointed. Thank you so much Angel Paws!

Brett Norman

5 years ago

After having gone to another pet aftercare service, then unfortunately needing the service again I would never do go to anyone other than Angel Paws. They made this terrible circumstance a ton easier for me and my wife. They were professional, kind, and gave us everything we need to remember our beloved friend in the future. I couldn’t bare the thought of going to another service. I wish I had gone to them for my other pet.

Cris Hawk

6 years ago

When I was getting lied to by the vet I had gone to , this bussiness did nothing but be honest to me and tell me exactly when I could get my baby back! They allowed me to come directly to them to pick her up. I would recommend to anyone who has lost their love one, screw the vet, take your love one straight to them!

Michael Rodgers

7 years ago

Our dachshund was taken by a hive of African bees. Traumatic on the kids, and us. We decided to cremate and plan to place some ashes and plant into a tree urn so his life continues. The guys at Angel Paws were very kind and helpful. The service was fast and he came back to us within a week. The wooden urn supplied in our package was very nicely personalized. I recommend this company to help in these sad situations

Stephanie Swtchks

2 years ago

04/2022: ALLOW you to view the cremation IF you call them in advance. Cremation within 48 hours of pick up. Ashes are returned the following pick up day. If crossed over at your vet and pick up was on a Thursday, ashes are returned to your vet the following Thursday. A private cremation gets a clay paw print, fur clipping, cedar box with pets name on it. If your pet has short fur you get fur clipping pieces in a corked glass bottle. The vet and cremation for a #65 pup was about $567.

Michaela Jackson

6 years ago

I wanna say thank you so much to Angel Paws for the truly compassionate package I received my fur baby in. They included her fur and a few poems about crossing the rainbow bridge. I am very thankful to see such love, this truly made me so happy to see this. Will forever use Angel Paws for my other fur babies. Thank you.

Norman Black Jr

7 years ago

Angel Paws Pet Cremation is a fantastic pet crematory. I lost a cat of 16 years that I really loved, but what they provide gave me closure she's at peace. They gave me a bit of her hair, along with a paw print, two poems, a certificate of cremation, and a beautiful box with her name on it. Coming from San Diego, this was absolutely worth the drive.

Kathryn c Pillman

4 years ago

Very heartbroken at the mistakes that were made with my 15 1/2 year old Dachshund here at this after care crematorium.. very unorganized and unprofessional office... I’m really hoping And praying that I got my dogs cremains back and not someone else’s baby..I’m really sick over how careless of an operation it seems to be. There should be no mistakes in this business... it’s our pets that they are supposed to be taking care of and I know I paid good money to have my dog taken care of... I’m very sad over the way he was handled!!!

Marisol M

6 years ago

To anyone reading this, I know you must be going through a very difficult time right now and I am truly sorry that you're going through such a heart wrenching time right now.... And it is because I was where you are right now, that I felt it was my duty to tell you my experiences with Angel Paw Pet Cremation and convey what occurred here....When I entered into Angel Paws Pet Cremation, my sweet furbaby had just passed over to the other side less than a few hours earlier, and I was very heartbroken and beside myself. I held his lifeless body in my arms the entire hour to get to Angel Paws Pet Cremation, but if they were going to care for my sweet angel with care & respect, the drive was worth it. ...Suffice it to say that that is not what occurred.From the time that I left my sweet angel's body at their establishment all the way to the time that all the mistakes on their behalf were "rectified" (and I use that term loosely), over a *MONTH* had passed. ONE MONTH. In that time all the following occurred: It took between approximately 1 & half weeks to 2 weeks to get the cremation ashes returned to me. After that period of waiting, the urn that we were given was incorrect so we had to return back to correct that error. We had to return yet again to get a new name plate. We had ordered the gold package which came with ashes of our little furry angel as well as an imprint and a bit of my angel's fur, but I had discovered that we were NOT given the correct fur. (Our angel had light grey fur and we were given mostly black fur.) So, in light of this additionally error, we drove back YET AGAIN. We wanted to return the incorrect fur just in case the appropriate family wanted their pet's fur returned to them. We were told that they would find a way to correct this mistake, but they NEVER found my angel's fur. Since he has been cremated, there is no possibility of having that part him now. In light of these NUMEROUS mistakes, I am now very concerned that we not even have the correct ashes. Yes, they showed us that our pet was given an ID number so no mistakes could be made and that that was indeed the ashes of our cherished angel, BUT considering the MANY mistakes that were done, this really makes me question if they didn't mess that up too. If the fur was supposed to be also labeled with the same ID and we were given the WRONG fur, the likelihood that the ashes were wrong too is very high since they were all labeled with the same ID number. Outside of doing DNA testing, there is NO WAY to ensure that we have the correct ashes.In addition to all the aforementioned items, it is in this time that it was I (not the employees) that reached out to them to figure out what the hell was going on with my pet's ashes and etc.... And when I did call I was always met with the same response of "Oh yes, we were going to call you. We'll make a note to call you next time," however they never called back. I continued having to call Angel Paws for updates & for them to correct the mistakes that they made. Additionally, the constant back forth, driving there and back, calling them for updates was exhausting and time consuming. I would do anything to ensure that my sweet angel was taken care of, but it's a slap in the face if the establishment that you trust to care for your beloved has made mistake after mistake after mistake. They also had stated that this is the first time that this has occurred, but considering the LARGE number of mistakes that occurred in my case alone, I find that difficult to believe.My angel did/does not deserve this, He brought so much love and light into our lives and the errors perpetrated during this process are unacceptable. You should think twice if you want to deal with difficulties like what I experienced when you are already going through one of the most heart wrenching times of your life. Do you really want the difficulty of the situation to be compounded further by mistakes perpetrated by an establishment who's profession it is to take care of these matters during this already tough time? I don't think so.

Ryan Snook

7 years ago

I have had a terrible experience with this place so far. After being told I can come back in and pick up the remains of my dog, I have stopped by twice during advertised business hours (online and on the door); both during the week... once around 11 AM and once around 3 PM. With both instances there was nobody on site and nobody answered the phone. This place needs to get their act together if they are going to be in a sensitive industry. Still trying to collect remains. Would never recommend after such an unprofessional experience.

Ivan Wheeler

4 years ago

We had our cat Twinkie cremated here. Very positive overall experience. His box is very high quality and pretty as well. You people are doing God's work, thank you

Megan Moffatt

4 years ago

The amount of love and care that went into cherishing the memory and remains of our beloved Toby was mind blowing. This company clearly understands that our animals are family. I can never thank them enough for their compassion.

W Darling

5 months ago

I've been dealing with Angel Paws since Dan started it. He lost his K-9. So over probably 12 plus years. They have taken care of 9 of our fur babies.. Chris is Dan's brother which now runs Angel Paws. I realize they are having problems with getting people to work but Chris does the best he can. He always gets back to me. I know how it feels to lose a loved furry family member. You want answers right now as your going through your grief. But Chris really does try to make sure all his clients are happy with his services. He has made arrangements to pick up my brothers fur baby in RSM and also has come to Norco to return one of mine. Unfortunately mistakes can get made. And I am not excusing that. But dealing with them for as long as I have and talking to Chris many many times I know he cares tremendously for his clients furry babies.. I know it's frustrating to call or show up and someone doesn't answer or isn't there. I get it. But I also know Chris has a passion for wanting to help people deal with the loss of a loved fur baby or a furry piggy (guinea pig) and I will continue to support them with all my furry babies from my dogs, Nigerian dwarf goats loved guinea pigs and cats. I've lost 2 dogs at my vet and let them do the cremation. Let me tell you it was awful. Never ever again.. only Angel Paws will ever take care of any of my precious fur babies again.

Cas

8 months ago

I forgot to write a review at the time but my sweet little fur baby passed away suddenly and so we called them. They came out really quick and we're very respectful in the handling of our dog. When we went to the place to see him put in the cremation thing they allowed us a few minutes to say our final goodbyes. We paid extra to have him be the only one and we received the ashes the same day since our appointment was early in the day. We got an urn with his photo and a snippit of his hair and clay impression of his paw. While I hate thinking of my pets dying, I will definitely be using them in the future. They were very kind knowing how hard a pet death is and very respectful of the body. This is a service no one wants to need but when needed I highly recommend them.

Connie Dawson

a year ago

I would encourage anyone to avoid using Angel Paws. My beloved cat died the end of December, 2023. It took Angel Paws over three weeks to return ashes and they had mishandled her ashes and the ashes they returned were of another animal. It took a week for them to find my cat's ashes and return them. Hopefully they were her ashes. They made a very sad time for us very distressing. An owner, Chris, did not consistently return calls and he did not follow-through with everything he said. A terrible experience and they were unprofessional. Please check out other reviews. Apparently this isn't their first time of horrible service.

Alejandra Figueroa

4 months ago

Chris gave me a call and helped me out with an issue I had. I appreciate his help through these hard times. Hopefully, I won't need to use these services anytime soon. Will keep them in mind for the future

Thomas Abbott

8 months ago

The passing of my beloved cat, Kity Kity, was very sad and traumatic for me and my wife. We had her for 17 years. Angle Paws treated us like family. The receptions made it a very comfortable situation and took Care of our Kity Kity, and us. He understood our grief and our moaning. They know that the loss of a pet, was like lossing a member of our family. We are happy that Angle Paws took care of Kity Kity, and now she's home. Thank you Angle Paws.Tom and Araceli

Josephine Zeromski

a year ago

I lost my beloved dog at 3:303pm on 7/03. I was filled with grief & despair. The staff at Angel Paws was very compassionate & patient with me. She waited for me to bring my ‘sleeping baby’ in the office & spent time with me through my grief. She also gave me a 10% discount. We spent less than $200 for cremation which includes a cedar box with custom engraving. Their services were top notched.

James

10 months ago

Absolutely horrible do not use these people . I paid over $300 for my dog to get Cremated two months ago. Still nothing. No communication from them. I have to consistently ask where my dog is as they forget to text you, they forget the message you, they forget everything even your dog that you paid them for a Service.

Kayce P

5 years ago

I am so grateful for Angel Paws Pet Cremation (formerly Friends Forever) in San Marcos. I first used their services about 12 years ago when it was Friends Forever and then again recently when I lost my beloved cat. Their customer service is impeccable, all of their staff is very friendly, kind and compassionate. They made me feel comfortable at every stage of the process and were available for me after hours. It's easy to see that these folks offer a unique service that so many of us need and that they do it to help others. They truly care about the pets and the people who they work with. I was able to talk to the man who actually processed my kitty and when he shared how important it was to try and get some of her beautiful different colored fur for me to remember, I was just stunned. I hope I don't have to use them again soon, but honestly, these folks are angels.

MAX JENNINGS

6 years ago

We have had 3 experiences with Angel Paws and they have come through doing excellent. Our first experience was 4 years ago with Baxter, our dog, (16 years with us) and AP was amazing. We did not expect such wonderful treatment. Then 1 year ago, we lost our wonderful Shadow, our dog, (3 years with us), and again Angel Paws was so caring and thought of our pain and gave us such compassion and treatment.Now, 4 weeks ago, we had to put Ryan, our dog of 8 months, to sleep.The Humane Society took such great care with Ryan, then surrendered his body to Angel Paws, who again, treated Ryan with great care andcompassion. They were so kind and thoughtful of our feelings and dideverything that we asked. THANK YOU ANGEL PAWS A&M

Heidi Gergurich

3 years ago

I really appreciated the professional service I received during a very difficult time. The employee was both sensitive and compassionate when he came to pick up my beloved dog. I was also impressed by the cedar urn I received as it was beautiful and fit for my baby Lucy. I will forever be grateful for their caring nature. Thank you.

Sarah Baltadano

3 years ago

Very disappointed. Called to make arrangement's for my dog's cremation had to leave a message no one was available to talk to. So far it's been 4days and still have not received a call back. Ended up going someplace else. Where everyone was very caring and respectful.

B Hernandez (SiLeNt)

a year ago

I lost my companion yesterday 😿😞 and the woman there was so kind and understanding, she handed my papa to me so gently and gave me private time to say my goodbyes. 💔 RIP Papa we all love & miss you with all our heart 🐾

Michael Vandor

5 years ago

They handled our beloved husky and more recently our equally beloved Himalayan cat. They treated me with sensitivity and respect and returned the remains nicely packaged.

Jenna Young

3 years ago

Our vet suggested this place and I’m grateful they did.The quality of care, attention to detail and compassion they provide during such a sad time is something I’ll never forget. If I could give 10 stars, I would. Thank you for going above and beyond for animals and families. You’re all incredible.

Robert Hatch

4 years ago

Thanks Angel Paws for going beyond what I got 10 years ago with Friends forever. Webster was a great dog to me and my wife.Thanks again and God Bless.Sincerely yoursRobert & Maria

Mary Jane Ball

4 years ago

I was so impressed with the quality and presentation of our sweet girls box and paw print. The gentleman who picked her up was so kind and gentle.I highly recommend this establishment and am so grateful to have such a beautiful remembrance of our precious kitty.Thank you for all the care you put into this for us.♥️🐱

T Clegg

8 years ago

I had a 19 year old chi chi. Angle paws help me feel loved, cared about, and gave back more than I expected for sure. Wonderful experience for the hardest time in my life.Thanks Tammy

Rosa Mikkelsen

6 years ago

The people here have been very good to me and my family took good care of all my beloved s pet needs and have been patient with our situation when we were moving they kept him kept them til I could come and get him we had three family members go to angel paws and each time they were great and very helpful I recommend it to anyone looking for a caring place to take there beloved pets

Kathi Jo Brunning

2 years ago

We've used their services several times. They are always very compassionate and respectful. I highly recommend.

Valerie Williams

2 years ago

Started out good with this place but after the several visits the prices kept changing. Didn’t like the fact that she charged me for extra services when it really wasn’t necessary. Won’t be going back to her.

general sec

7 years ago

I was very pleased with their service. I love the cedar box they provided with a special name plate for my cat's ashes. I also treasure an imprint of her paw. An overall excellent value.When I called the last place I had another cat cremated, all these items were an added expense. I definitely recommend Angel Paws.

Mary Finnican

5 years ago

Best experience I could ask for when it comes to this type of service. Angel paws truly exceeded my expectations in every way. I called them in need of same day services which they easily accommodated. Call backs were always prompt. The caring professionalism was unprecedented, and they followed up on every aspect of our package as promised. I highly recommend this company.

Adam Young

6 years ago

If you are looking for genuine compassion during this difficult time, this is the place to go. I highly recommend using angel paws if you are looking for pet euthanasia and cremation. These gentleman helped us with both. From the first time we first called until we came to pick up our beloved Spikes remains, these gentlemen made the process very easy for us. They helped us find a veterinarian that came out to our home to euthanize our beloved Spike. We were not only shown a high level of compassion throughout the process, what we received back from them was just amazing. The urn, paw print and fur clipping we received back are so beautifully done and will be something we will always cherish. It has been a difficult time saying goodbye but we are extremely grateful for the help we received at this company.

Janis Hadfield

8 months ago

We had our pet dog cremated here 4 yrs ago, and they were great. We have another old girl that has cancer when it's time we will use their service again.

Suzette Robison

6 years ago

Our dog was taken by a coyote. It was such a tragic experience for the entire family. Fortunately, my daughter found "Angel Paws" on the web. They were absolutely amazing. They wasted no time picking him up, caring for him and returning him as promised. They were empathic to our needs and feelings. I would strongly recommend them to anyone

Roberto Lara

2 years ago

It has been four years since I used their services, but I was just going through the wonderful momentos they created of my pup. I got the Platinum package and letting my sweet girl pass away peacefully in her favorite park lying in the sun was well worth it. The service was awesome every step of the way.

Terror Front

6 years ago

Our buddy Poker passed of old age on June 24th of 2018. We had no idea what to do with the remains all we knew was that we wanted to keep him with us always and burial was not an option since we dont own a home. I called several places and Angel Paws was the only business that called me back. They offered various packages that included some very beautiful mementos all at very affordable prices. My mother wanted an urn instead of a little box and were extremely helpful in finding just what she wanted for our buddy of 13 years. They tailored their service to our needs and we are very appreciative for it. We had to wait a good bit and believe me that was hardly an issue when we finally got Pokers cremains back home. We couldn't have been any happier with the service. Thank You!

M Lepoutre

6 years ago

I cant say enough great things about the service and staff here. I was an emotional wreck when my dog passed away but the staff made me feel so much better. A friendly face and patience is just what I needed. I love that they were able to give us back some of her fur such a perfect clay paw print. I highly reccomend this company if you have to cremate your pet.

Saungho Lee

6 years ago

Angel paws did a beautiful job with my dogs cremation. I had them pick up our dog when she passed and was greeted by a very kind, understanding, and helpful individual. I chose the gold package (certification,hair trimmings, paw print, and cremains place in a beautiful cedar box with lock and key) and was not disappointed. Thank you so much Angel Paws!

Brett Norman

5 years ago

After having gone to another pet aftercare service, then unfortunately needing the service again I would never do go to anyone other than Angel Paws. They made this terrible circumstance a ton easier for me and my wife. They were professional, kind, and gave us everything we need to remember our beloved friend in the future. I couldn’t bare the thought of going to another service. I wish I had gone to them for my other pet.

Kianah Benavidez

3 years ago

My 2 month old Siberian Husky passed away August 22 of 2020 from having his skull fractured and swelled it was super hard to say goodbye I wasn’t expecting his life to end that fast and honestly I couldn’t be more happier with how I got my Miska’s ashes back I could open the box whenever I want to see him instead of him being locked in a box forever.

Lizeth El yahyaoui

a year ago

Excellent service , very professional and so kind and respectful about my loss .

William Amavisca

4 years ago

I can't say enough as to how professional this company was. Nothing but respect and care were provided from the very beginning. I highly recommend this company.

MARK SHIELDS

2 years ago

Reasonably priced. The staff are very kind. I'm really glad this place exists.

Nathan Smith

8 years ago

Failed to deliver the when they said they would, so we made an appointment to pick up my dog's ashes and when I arrived at the place there was no one there! Called, no answer. Lame.

Mica Martinez

6 years ago

Thank you so much Angel paws you guys are amazing I got my coco back today and I'm very happy.

Cody

8 years ago

You guys were awesome! Thanks so much for taking care of my pet after she passed

Arrelia Galvin

a month ago

Took care of Baby

Luke V.

3 months ago

Thank you.

Debbie Otwell

6 years ago

I am very impressed with their services

Cris Hawk

6 years ago

When I was getting lied to by the vet I had gone to , this bussiness did nothing but be honest to me and tell me exactly when I could get my baby back! They allowed me to come directly to them to pick her up. I would recommend to anyone who has lost their love one, screw the vet, take your love one straight to them!

Michael Rodgers

7 years ago

Our dachshund was taken by a hive of African bees. Traumatic on the kids, and us. We decided to cremate and plan to place some ashes and plant into a tree urn so his life continues. The guys at Angel Paws were very kind and helpful. The service was fast and he came back to us within a week. The wooden urn supplied in our package was very nicely personalized. I recommend this company to help in these sad situations

Stephanie Swtchks

2 years ago

04/2022: ALLOW you to view the cremation IF you call them in advance. Cremation within 48 hours of pick up. Ashes are returned the following pick up day. If crossed over at your vet and pick up was on a Thursday, ashes are returned to your vet the following Thursday. A private cremation gets a clay paw print, fur clipping, cedar box with pets name on it. If your pet has short fur you get fur clipping pieces in a corked glass bottle. The vet and cremation for a #65 pup was about $567.

Michaela Jackson

6 years ago

I wanna say thank you so much to Angel Paws for the truly compassionate package I received my fur baby in. They included her fur and a few poems about crossing the rainbow bridge. I am very thankful to see such love, this truly made me so happy to see this. Will forever use Angel Paws for my other fur babies. Thank you.

Norman Black Jr

7 years ago

Angel Paws Pet Cremation is a fantastic pet crematory. I lost a cat of 16 years that I really loved, but what they provide gave me closure she's at peace. They gave me a bit of her hair, along with a paw print, two poems, a certificate of cremation, and a beautiful box with her name on it. Coming from San Diego, this was absolutely worth the drive.

Kathryn c Pillman

4 years ago

Very heartbroken at the mistakes that were made with my 15 1/2 year old Dachshund here at this after care crematorium.. very unorganized and unprofessional office... I’m really hoping And praying that I got my dogs cremains back and not someone else’s baby..I’m really sick over how careless of an operation it seems to be. There should be no mistakes in this business... it’s our pets that they are supposed to be taking care of and I know I paid good money to have my dog taken care of... I’m very sad over the way he was handled!!!

Marisol M

6 years ago

To anyone reading this, I know you must be going through a very difficult time right now and I am truly sorry that you're going through such a heart wrenching time right now.... And it is because I was where you are right now, that I felt it was my duty to tell you my experiences with Angel Paw Pet Cremation and convey what occurred here....When I entered into Angel Paws Pet Cremation, my sweet furbaby had just passed over to the other side less than a few hours earlier, and I was very heartbroken and beside myself. I held his lifeless body in my arms the entire hour to get to Angel Paws Pet Cremation, but if they were going to care for my sweet angel with care & respect, the drive was worth it. ...Suffice it to say that that is not what occurred.From the time that I left my sweet angel's body at their establishment all the way to the time that all the mistakes on their behalf were "rectified" (and I use that term loosely), over a *MONTH* had passed. ONE MONTH. In that time all the following occurred: It took between approximately 1 & half weeks to 2 weeks to get the cremation ashes returned to me. After that period of waiting, the urn that we were given was incorrect so we had to return back to correct that error. We had to return yet again to get a new name plate. We had ordered the gold package which came with ashes of our little furry angel as well as an imprint and a bit of my angel's fur, but I had discovered that we were NOT given the correct fur. (Our angel had light grey fur and we were given mostly black fur.) So, in light of this additionally error, we drove back YET AGAIN. We wanted to return the incorrect fur just in case the appropriate family wanted their pet's fur returned to them. We were told that they would find a way to correct this mistake, but they NEVER found my angel's fur. Since he has been cremated, there is no possibility of having that part him now. In light of these NUMEROUS mistakes, I am now very concerned that we not even have the correct ashes. Yes, they showed us that our pet was given an ID number so no mistakes could be made and that that was indeed the ashes of our cherished angel, BUT considering the MANY mistakes that were done, this really makes me question if they didn't mess that up too. If the fur was supposed to be also labeled with the same ID and we were given the WRONG fur, the likelihood that the ashes were wrong too is very high since they were all labeled with the same ID number. Outside of doing DNA testing, there is NO WAY to ensure that we have the correct ashes.In addition to all the aforementioned items, it is in this time that it was I (not the employees) that reached out to them to figure out what the hell was going on with my pet's ashes and etc.... And when I did call I was always met with the same response of "Oh yes, we were going to call you. We'll make a note to call you next time," however they never called back. I continued having to call Angel Paws for updates & for them to correct the mistakes that they made. Additionally, the constant back forth, driving there and back, calling them for updates was exhausting and time consuming. I would do anything to ensure that my sweet angel was taken care of, but it's a slap in the face if the establishment that you trust to care for your beloved has made mistake after mistake after mistake. They also had stated that this is the first time that this has occurred, but considering the LARGE number of mistakes that occurred in my case alone, I find that difficult to believe.My angel did/does not deserve this, He brought so much love and light into our lives and the errors perpetrated during this process are unacceptable. You should think twice if you want to deal with difficulties like what I experienced when you are already going through one of the most heart wrenching times of your life. Do you really want the difficulty of the situation to be compounded further by mistakes perpetrated by an establishment who's profession it is to take care of these matters during this already tough time? I don't think so.

Ryan Snook

7 years ago

I have had a terrible experience with this place so far. After being told I can come back in and pick up the remains of my dog, I have stopped by twice during advertised business hours (online and on the door); both during the week... once around 11 AM and once around 3 PM. With both instances there was nobody on site and nobody answered the phone. This place needs to get their act together if they are going to be in a sensitive industry. Still trying to collect remains. Would never recommend after such an unprofessional experience.

Ivan Wheeler

4 years ago

We had our cat Twinkie cremated here. Very positive overall experience. His box is very high quality and pretty as well. You people are doing God's work, thank you

Megan Moffatt

4 years ago

The amount of love and care that went into cherishing the memory and remains of our beloved Toby was mind blowing. This company clearly understands that our animals are family. I can never thank them enough for their compassion.