Customer Reviews Summary
Safe Passages is highly praised for their compassionate and professional service during the difficult time of pet loss. Many reviews highlight the empathy and support provided by their staff, particularly Dr. Amy and Bryan, who are noted for their kindness and understanding. While most experiences are overwhelmingly positive, there are some concerns regarding urn options and communication issues.
bryan jhosua tafur
It’s hard to put into words just how much Safe Passages, Dr. Amy, and Bryan have meant to us during one of the most heartbreaking moments of our lives. On 09/15/24, we had to say goodbye to our beloved baby, Rugiada, as she passed away from cancer complications. From the very beginning, Bryan and Dr. Amy were there for us with open hearts and compassionate hands. Bryan’s empathy, his ability to understand the depth of our pain, and the supportive presence he provided were beyond anything we could have hoped for. He was there with such warmth, truly caring for us as if we were family, making an unbearable situation feel just a little less heavy.Dr. Amy was nothing short of an angel herself. Her sweet and gentle demeanor, along with her extraordinary patience, made all the difference on that painful afternoon. She treated Rugiada with such love and kindness, as though she was her own, and she made sure we felt supported through every tear and every word of goodbye. Her tenderness was so reassuring, and her ability to bring peace to such an emotional moment is something we will carry with us forever.Losing a pet is one of the hardest things any family can go through, but Safe Passages made sure we never felt alone in our grief. They gave us the space to mourn, the support to heal, and the assurance that our baby was treated with the utmost respect and love in her final moments. We cannot express how grateful we are for their services—they are more than a clinic, they are family. For anyone seeking compassionate and trustworthy care for their fur babies, we wholeheartedly recommend Safe Passages. You will find not just professionals, but people who genuinely care about your pet’s well-being and your own.With love,Bryan and Miguel
Yuli Calle
My beloved pup crossed the rainbow bridge at early dawn . My vet wasn’t open that early hour so I was searching through the net and found Safe Passage.I called in since it says open at 6am .They were so kind, helpful & , understanding .By 9am , their care specialist showed up at my door to pick up my pup.Right after that I got an email , text to update me the status.The whole process so seamless that made us at ease knowing my pup was in good hands.By the time , they were returning my pup ‘a ashes , I wasn’t home , they met me at my office .They are just wonderful .I can’t say enough good thing about the care & service .Thank you so much Safe Passage Team 🙏🏼🙏🏼🙏🏼
Nadia Gogulia-Häger
Frank was our care specialist twice and he’s always very understanding, patient, and caring. The services provided by Safe Passages are affordable and most importantly done very well and with the most care. Thank you very much for what you do for all of us in the times of need.
MeLisa Crofts
I cannot recommend this company enough. I found them last December when a friend's dog passed. They were efficient, kind and affordable. When our dear little dog recently passed I knew who we would call. Again, they were efficient and compassionate of the situation. Thank you Safe Passages for helping during such a time of grief 🙏
bryan jhosua tafur
It’s hard to put into words just how much Safe Passages, Dr. Amy, and Bryan have meant to us during one of the most heartbreaking moments of our lives. On 09/15/24, we had to say goodbye to our beloved baby, Rugiada, as she passed away from cancer complications. From the very beginning, Bryan and Dr. Amy were there for us with open hearts and compassionate hands. Bryan’s empathy, his ability to understand the depth of our pain, and the supportive presence he provided were beyond anything we could have hoped for. He was there with such warmth, truly caring for us as if we were family, making an unbearable situation feel just a little less heavy.Dr. Amy was nothing short of an angel herself. Her sweet and gentle demeanor, along with her extraordinary patience, made all the difference on that painful afternoon. She treated Rugiada with such love and kindness, as though she was her own, and she made sure we felt supported through every tear and every word of goodbye. Her tenderness was so reassuring, and her ability to bring peace to such an emotional moment is something we will carry with us forever.Losing a pet is one of the hardest things any family can go through, but Safe Passages made sure we never felt alone in our grief. They gave us the space to mourn, the support to heal, and the assurance that our baby was treated with the utmost respect and love in her final moments. We cannot express how grateful we are for their services—they are more than a clinic, they are family. For anyone seeking compassionate and trustworthy care for their fur babies, we wholeheartedly recommend Safe Passages. You will find not just professionals, but people who genuinely care about your pet’s well-being and your own.With love,Bryan and Miguel
Yuli Calle
My beloved pup crossed the rainbow bridge at early dawn . My vet wasn’t open that early hour so I was searching through the net and found Safe Passage.I called in since it says open at 6am .They were so kind, helpful & , understanding .By 9am , their care specialist showed up at my door to pick up my pup.Right after that I got an email , text to update me the status.The whole process so seamless that made us at ease knowing my pup was in good hands.By the time , they were returning my pup ‘a ashes , I wasn’t home , they met me at my office .They are just wonderful .I can’t say enough good thing about the care & service .Thank you so much Safe Passage Team 🙏🏼🙏🏼🙏🏼
Nadia Gogulia-Häger
Frank was our care specialist twice and he’s always very understanding, patient, and caring. The services provided by Safe Passages are affordable and most importantly done very well and with the most care. Thank you very much for what you do for all of us in the times of need.
MeLisa Crofts
I cannot recommend this company enough. I found them last December when a friend's dog passed. They were efficient, kind and affordable. When our dear little dog recently passed I knew who we would call. Again, they were efficient and compassionate of the situation. Thank you Safe Passages for helping during such a time of grief 🙏
Amanda Hangley
Im heartbroken to say my best friend and sweet fur baby passed away September 29th at 6am. Given the early hours on a Sunday morning, and our minds clouded with grief from a broken heart watching our 14 year old dog pass away from a massive stroke we were incredibly thankful to find this business to help with the process. Safe passages was swift in returning our call and was able to pick up our angels body for cremation by 11am Sunday September 29th. It was noted when we were paying for our dogs cremation that we wanted a cherry wood/mahogany urn. What was delivered to us looks like unfinished wood and isn’t close to what we requested/desired. We immediately called the business upon noticing the mistake. The receptionist said she noted the mistake on their end and would immediately rectify it with 48 hours. It has now been over 60 hours and myself and my family has called this business more than six times while also leaving voicemail’s requesting a call back. We are still being left in the dark and have now felt like the little bit of peace we could’ve had after our dogs traumatic and hours long passing has been ripped from us. As you can see from my history I don’t leave reviews and don’t enjoy doing this. But I know when my calls are being dodged and considering the line of business you guys fall in it’s disheartening to be treated this way. Especially when the money has already been spent and not once have we asked for a refund or a discount on promises that weren’t kept. You can reference the photo on what was requested and what was received based on my other pack members who have passed previously. Also note this is the first time I’ve used this business. The previous other two times I used Laps Of Love and never not once had a single issue. I don’t mind deleting this review if Safe Passages Cremation decides to return my phone call or Williams phone call.
Lisa Garcia
We would like to thank Margo & Brian from Safe Passages for all the help they gave us through this difficult time losing our best friend Heidi. Margo was very helpful & understanding & answered all of my questions in a loving way. Margo set me up with the vet Amy to come to our home to do the euthanasia & to pick her up. Amy stayed with us & gave us all the time we needed with Heidi before taking her. Amy has a wonderful heart very consolable & caring. I would give Safe Passages & Amy a higher score than 5 Stars & put them all high on a pedestal. I would truly refer them to anyone that is in the same hard decision that we were in to go to Safe Passage’s. They have wonderful reviews & we’re adding ours to the list. Thank you everyone at Safe Passage’s & most of all to Amy for spending the time with us at our home. We knew Heidi was in good loving hands as she took her final journey from pain to being healthy again. Heidi has crossed over🌈bridge peacefully🐾 We love you all & thank you so much for your services. Garcia Family💔😪🌈🐾🫶🏼
Arathi Shekhat
Safe passages came within an hour of me calling about Chewy’s passing. The driver picked her up with compassion and dignity and her remains were delivered back within a few days. The overall service made a very difficult time a little easier. Highly recommend.
Julie G
I could not be more pleased with this company! They really do care so much! They are extremely compassionate and kept me updated on the whole process with my sweet Libby. The delivery was great and the keepsakes are beautiful and of high quality! I highly recommend Safe Passages!! They made my devastating process as easy as it could’ve been and I will appreciate them forever! They will handle your baby with care and bring them home to you. I added a small pic of her into the urn until I get the appropriate size. Thank you Safe Passages!!❤️🌈🐾🙏🏼
Chelsea Lindsey
I highly recommend Safe Passages. Amy, our designated at home vet was simply incredible. She was highly empathetic, sweet, professional and kind. My family and I really connected with her. I was hesitant to move forward with in home euthanasia as I didn’t want to directly see my baby boy depart and didn’t know what to expect. Amy however, made the process so special and easy. She told us that we can have our grieving whichever way made us most comfortable and grieved our loss with us. We were beyond impressed with Amy and Safe Passages and I will go on to recommend any one experiencing a need for at home euthanasia this incredible concept and wonderful service. Thank you for letting my baby boy Howie rest in peace. I praise Amy and her team for their genuine care and kindness.
atwjohn
Safe passages was wonderful in taking care of my Bella after she passed. They were very caring and very prompt. Made me feel much better at a very emotional time. Thank you!
RebnDen Lats
After the death of our beloved K9 baby Jack, SafePassages arrived at the prearranged time to collect his body. Xavier was kind, respectful and efficient. When he returned as promised three days later, he could not have been more compassionate as he delivered the ashes of our baby. Thank you for sending Xavier for he represented your company well during a very difficult time for us.We have already and will continue to recommend SafePassages as a result of the exceptional customer service we received throughout the heart-wrenching process.
joce lyne kenny
I can't say enough about the helpfulness and compassion during a heart crushing time. My girl Penelope Rose came back to me in a beautiful personalized big super fast.. Thank you so much again Safepassages for making it as easily as possible❤️🩹
Leesa Zehner
We have used Safe Passages twice in the last 3 months. Easy to call and give information or via text. Everyone was compassionate and cared what happened to our pets. Matt even listened to my coyote story. Cremation was low cost compared to my vets. We miss our fur babies💙
Kally Hallaran
That’s such a very sad, heartbreaking time. They were so genuinely kind, extremely caring and very generous. Seriously I was so upset about my baby and they were unbelievably amazing with the whole situation. I really can’t say enough. if that wasn’t enough praise Amy that came to my house and stayed from before 1 o’clock till 630 at night with us. She was so kind, caring and patient. She cried with us allowed so much time for us to say goodbye knowing herself how hard it was, you could tell. I can’t say enough I really can’t as this is making me cry from missing my baby. But also cry, remembering how amazing everyone was to both me and my husband at our time of loss and sorrow. We appreciate you all so very very much from the bottom of our heart. also, the grant that we were given I just can’t I don’t even know what to say it was heaven sent. Please give a Big Thank you to Sugar’s Gift, as they were Extremely Generous to give a grant to those at need. If I didn’t say it already enough lol Thank you, and Love you all for what you do and how truly Kind you all are.
Valentina Ruiz
I could not rave enough about this group. Having a furry baby cross the rainbow bridge is such a hard and heart breaking experience and Amy was absolutely heaven sent. She guided me and my entire family through the process with the most care and compassion. She made the process beautiful for us and while I miss my baby with all my heart I’m so grateful for this group to have held my hand along the way.
David Federbush
Using SafePassages for handling the cremation of my loving dog Rudy was an amazing experience. Great people, dependable service, kind, understanding, worry and care free. I don't know how they stay in business considering the low cost compared to the high value of their services. Just an incredible company. Highly, highly recommend.
SERGIO GUERREIRO
We have never had to euthanize a horse before. Safe Passage made this process, although painful, easier to handle with their kindness, patience and showed our precious animal such respect. He went with dignity and we as a family were grateful for their support. We highly recommend safe Passage. Even when they brought him back to rest in our house, they could not have been more respectful and kind.
Stacey Preache
All of the employees at Safe Passages were the kindest, most caring compassionate people ever.They made such a very sad moment in our lives so much easier to get through.Our Khalua was at home, at peace, not terrified of being in a vets office.Thank you to the entire staff for their kindness and compassion.
Barry Rosenfield
The loss of my pet was the loss of my family member. I was devastated because my dog had died so unexpectedly.From the beginning Safe Passage was with me. They knew what to say and how to show compassionFrom the minute i contacted them they were always in communication with me making sure I was okEverything they said happened with them. No surprisesEven as my dog was on the stretcher being wheeled out of my house Safe Passages gave me my last minutes to be alone with my dog.The professionalism was spectacular. Ever schedule they made was always on timeDuring the time I needed guidance they gave it to me. I would highly recommend them as the only place you need to go to in your time of needThank you for easing the burden in our time of need
Lawrence Granger
We suffered a sudden loss of a young pet. I have never been in this position before and was very grateful to have found a company that handled this with the amount of care and sincerity I never expected. Thank you so very much for your consideration and efforts!!!
bryan jhosua tafur
It’s hard to put into words just how much Safe Passages, Dr. Amy, and Bryan have meant to us during one of the most heartbreaking moments of our lives. On 09/15/24, we had to say goodbye to our beloved baby, Rugiada, as she passed away from cancer complications. From the very beginning, Bryan and Dr. Amy were there for us with open hearts and compassionate hands. Bryan’s empathy, his ability to understand the depth of our pain, and the supportive presence he provided were beyond anything we could have hoped for. He was there with such warmth, truly caring for us as if we were family, making an unbearable situation feel just a little less heavy.Dr. Amy was nothing short of an angel herself. Her sweet and gentle demeanor, along with her extraordinary patience, made all the difference on that painful afternoon. She treated Rugiada with such love and kindness, as though she was her own, and she made sure we felt supported through every tear and every word of goodbye. Her tenderness was so reassuring, and her ability to bring peace to such an emotional moment is something we will carry with us forever.Losing a pet is one of the hardest things any family can go through, but Safe Passages made sure we never felt alone in our grief. They gave us the space to mourn, the support to heal, and the assurance that our baby was treated with the utmost respect and love in her final moments. We cannot express how grateful we are for their services—they are more than a clinic, they are family. For anyone seeking compassionate and trustworthy care for their fur babies, we wholeheartedly recommend Safe Passages. You will find not just professionals, but people who genuinely care about your pet’s well-being and your own.With love,Bryan and Miguel
Yuli Calle
My beloved pup crossed the rainbow bridge at early dawn . My vet wasn’t open that early hour so I was searching through the net and found Safe Passage.I called in since it says open at 6am .They were so kind, helpful & , understanding .By 9am , their care specialist showed up at my door to pick up my pup.Right after that I got an email , text to update me the status.The whole process so seamless that made us at ease knowing my pup was in good hands.By the time , they were returning my pup ‘a ashes , I wasn’t home , they met me at my office .They are just wonderful .I can’t say enough good thing about the care & service .Thank you so much Safe Passage Team 🙏🏼🙏🏼🙏🏼
Nadia Gogulia-Häger
Frank was our care specialist twice and he’s always very understanding, patient, and caring. The services provided by Safe Passages are affordable and most importantly done very well and with the most care. Thank you very much for what you do for all of us in the times of need.
MeLisa Crofts
I cannot recommend this company enough. I found them last December when a friend's dog passed. They were efficient, kind and affordable. When our dear little dog recently passed I knew who we would call. Again, they were efficient and compassionate of the situation. Thank you Safe Passages for helping during such a time of grief 🙏
Amanda Hangley
Im heartbroken to say my best friend and sweet fur baby passed away September 29th at 6am. Given the early hours on a Sunday morning, and our minds clouded with grief from a broken heart watching our 14 year old dog pass away from a massive stroke we were incredibly thankful to find this business to help with the process. Safe passages was swift in returning our call and was able to pick up our angels body for cremation by 11am Sunday September 29th. It was noted when we were paying for our dogs cremation that we wanted a cherry wood/mahogany urn. What was delivered to us looks like unfinished wood and isn’t close to what we requested/desired. We immediately called the business upon noticing the mistake. The receptionist said she noted the mistake on their end and would immediately rectify it with 48 hours. It has now been over 60 hours and myself and my family has called this business more than six times while also leaving voicemail’s requesting a call back. We are still being left in the dark and have now felt like the little bit of peace we could’ve had after our dogs traumatic and hours long passing has been ripped from us. As you can see from my history I don’t leave reviews and don’t enjoy doing this. But I know when my calls are being dodged and considering the line of business you guys fall in it’s disheartening to be treated this way. Especially when the money has already been spent and not once have we asked for a refund or a discount on promises that weren’t kept. You can reference the photo on what was requested and what was received based on my other pack members who have passed previously. Also note this is the first time I’ve used this business. The previous other two times I used Laps Of Love and never not once had a single issue. I don’t mind deleting this review if Safe Passages Cremation decides to return my phone call or Williams phone call.
Lisa Garcia
We would like to thank Margo & Brian from Safe Passages for all the help they gave us through this difficult time losing our best friend Heidi. Margo was very helpful & understanding & answered all of my questions in a loving way. Margo set me up with the vet Amy to come to our home to do the euthanasia & to pick her up. Amy stayed with us & gave us all the time we needed with Heidi before taking her. Amy has a wonderful heart very consolable & caring. I would give Safe Passages & Amy a higher score than 5 Stars & put them all high on a pedestal. I would truly refer them to anyone that is in the same hard decision that we were in to go to Safe Passage’s. They have wonderful reviews & we’re adding ours to the list. Thank you everyone at Safe Passage’s & most of all to Amy for spending the time with us at our home. We knew Heidi was in good loving hands as she took her final journey from pain to being healthy again. Heidi has crossed over🌈bridge peacefully🐾 We love you all & thank you so much for your services. Garcia Family💔😪🌈🐾🫶🏼
Arathi Shekhat
Safe passages came within an hour of me calling about Chewy’s passing. The driver picked her up with compassion and dignity and her remains were delivered back within a few days. The overall service made a very difficult time a little easier. Highly recommend.
Julie G
I could not be more pleased with this company! They really do care so much! They are extremely compassionate and kept me updated on the whole process with my sweet Libby. The delivery was great and the keepsakes are beautiful and of high quality! I highly recommend Safe Passages!! They made my devastating process as easy as it could’ve been and I will appreciate them forever! They will handle your baby with care and bring them home to you. I added a small pic of her into the urn until I get the appropriate size. Thank you Safe Passages!!❤️🌈🐾🙏🏼
Chelsea Lindsey
I highly recommend Safe Passages. Amy, our designated at home vet was simply incredible. She was highly empathetic, sweet, professional and kind. My family and I really connected with her. I was hesitant to move forward with in home euthanasia as I didn’t want to directly see my baby boy depart and didn’t know what to expect. Amy however, made the process so special and easy. She told us that we can have our grieving whichever way made us most comfortable and grieved our loss with us. We were beyond impressed with Amy and Safe Passages and I will go on to recommend any one experiencing a need for at home euthanasia this incredible concept and wonderful service. Thank you for letting my baby boy Howie rest in peace. I praise Amy and her team for their genuine care and kindness.
atwjohn
Safe passages was wonderful in taking care of my Bella after she passed. They were very caring and very prompt. Made me feel much better at a very emotional time. Thank you!
Rhea Hoult
Safe Passages was so kind and caring during my grief of losing my beloved Nixon. I appreciate all the professionalism and kindness. I am thankful for the quick process and to have my Nixon back home with me. Thank you.
TOLSON MARINE
Lost my boy and it was a really ruff time. When I tell you the respect and care I was shown was amazing it’s an understatement. Forever grateful for the treatment I got in a horrible time. Thank you guys so much 🙏🏻 RIP Hoss will see you again buddy
Kevin Matute
Through this hard time my family and I just experienced of losing a family. Safepassage was here for us they made this difficult time very pleasant and treated my for best friend Kilo as if he was part of their family. The whole experience was great from start to finish. I hope I never have to see them again under these circumstances but if I'm placed in a similar situation again they will definitely have my business again. I want to say thank you to the staff of SafePassages for everything they did in these hard times.
Heather H
This company went above and behind to take care of our little loved one. It is heartbreaking to go through a pet passing and they were wonderful! Xavier was the person to pick up and then dropped off the ashes…he was incredible!!! Made us feel at ease and we knew Wheels was in great hands!! We hope that we do not have to use them anytime soon but we know when it comes down to it…it is inevitable, we feel comfortable using safe passage again. Thank guys! ❤️
Tony Hodges
I really don't have the words to express my appreciation for the professional and caring conduct that safe passages provided me and my family at one of the hardest moments we have had to face. They were professional, punctual, sympathetic and as fairly priced as you could ask for.
Laura Echavarria
Even though it was an extremely difficult moment Amy couldn’t had been more compassionate, caring and helpful. She was like an angel sent to us. The entire team was so amazing it couldn’t had been more perfect. Thank you for this experience!!
Catherine Chayet
Thank you for your services during this difficult time. Franklin was punctual and very considerate and compassionate. Appreciative of your care & help.
Crista Strachan
Safe Passages I would recommend over and over again to anyone. They took care of my precious girl and let me say my goodbyes. From coordinating to pick up to drop off - the staff was so considerate and sympathetic and kind. I’m so glad I stumbled upon their service as I was quite at a loss on what to do and just so sad at my Baby’s passing. The cremation package was satisfactory and I’m so happy I chose them.
Glen Meyer
This is definitely not an easy experience to write about but I feel it’s important to share the love and compassion that we initially experienced and continue to see and feel with Safe Passage’s. From the beginning Margo took our call and made sure our questions were answered with compassion, and understanding.When the Veterinarian arrived (Dr. Katie) she was understanding, compassionate and loving. You see, that was the part that stood out the most to us… Loving. This is an organization that operates out of love and compassion for not only the animals, but the families that love and care for them. It’s not easy to say goodbye to a loving animal by any means, no matter what the circumstances.However, when it becomes that time and your beloved pet has more bad days than good days and has begun suffering, that difficult decision must be made. We will always remember how much this team did for our family and I am grateful for all that they continue to do for us. We hope you don’t need to make this decision, but if you are wondering if Safe Passages are the right people to help, you have found them.We hope that your journey is a little easier.
Debra Miller
The process could not have been any better it was 100% done with caring and professionals who took the time to get everything taken care of. They helped with everything that had to be addressed with love and care for my family and my pet.I highly appreciated and recommend them for anyone's needs for this process to be done. 100% + rating A+.
RebnDen Lats
After the death of our beloved K9 baby Jack, SafePassages arrived at the prearranged time to collect his body. Xavier was kind, respectful and efficient. When he returned as promised three days later, he could not have been more compassionate as he delivered the ashes of our baby. Thank you for sending Xavier for he represented your company well during a very difficult time for us.We have already and will continue to recommend SafePassages as a result of the exceptional customer service we received throughout the heart-wrenching process.
joce lyne kenny
I can't say enough about the helpfulness and compassion during a heart crushing time. My girl Penelope Rose came back to me in a beautiful personalized big super fast.. Thank you so much again Safepassages for making it as easily as possible❤️🩹
Leesa Zehner
We have used Safe Passages twice in the last 3 months. Easy to call and give information or via text. Everyone was compassionate and cared what happened to our pets. Matt even listened to my coyote story. Cremation was low cost compared to my vets. We miss our fur babies💙
Kally Hallaran
That’s such a very sad, heartbreaking time. They were so genuinely kind, extremely caring and very generous. Seriously I was so upset about my baby and they were unbelievably amazing with the whole situation. I really can’t say enough. if that wasn’t enough praise Amy that came to my house and stayed from before 1 o’clock till 630 at night with us. She was so kind, caring and patient. She cried with us allowed so much time for us to say goodbye knowing herself how hard it was, you could tell. I can’t say enough I really can’t as this is making me cry from missing my baby. But also cry, remembering how amazing everyone was to both me and my husband at our time of loss and sorrow. We appreciate you all so very very much from the bottom of our heart. also, the grant that we were given I just can’t I don’t even know what to say it was heaven sent. Please give a Big Thank you to Sugar’s Gift, as they were Extremely Generous to give a grant to those at need. If I didn’t say it already enough lol Thank you, and Love you all for what you do and how truly Kind you all are.
Valentina Ruiz
I could not rave enough about this group. Having a furry baby cross the rainbow bridge is such a hard and heart breaking experience and Amy was absolutely heaven sent. She guided me and my entire family through the process with the most care and compassion. She made the process beautiful for us and while I miss my baby with all my heart I’m so grateful for this group to have held my hand along the way.
David Federbush
Using SafePassages for handling the cremation of my loving dog Rudy was an amazing experience. Great people, dependable service, kind, understanding, worry and care free. I don't know how they stay in business considering the low cost compared to the high value of their services. Just an incredible company. Highly, highly recommend.
SERGIO GUERREIRO
We have never had to euthanize a horse before. Safe Passage made this process, although painful, easier to handle with their kindness, patience and showed our precious animal such respect. He went with dignity and we as a family were grateful for their support. We highly recommend safe Passage. Even when they brought him back to rest in our house, they could not have been more respectful and kind.
Stacey Preache
All of the employees at Safe Passages were the kindest, most caring compassionate people ever.They made such a very sad moment in our lives so much easier to get through.Our Khalua was at home, at peace, not terrified of being in a vets office.Thank you to the entire staff for their kindness and compassion.
Barry Rosenfield
The loss of my pet was the loss of my family member. I was devastated because my dog had died so unexpectedly.From the beginning Safe Passage was with me. They knew what to say and how to show compassionFrom the minute i contacted them they were always in communication with me making sure I was okEverything they said happened with them. No surprisesEven as my dog was on the stretcher being wheeled out of my house Safe Passages gave me my last minutes to be alone with my dog.The professionalism was spectacular. Ever schedule they made was always on timeDuring the time I needed guidance they gave it to me. I would highly recommend them as the only place you need to go to in your time of needThank you for easing the burden in our time of need
Lawrence Granger
We suffered a sudden loss of a young pet. I have never been in this position before and was very grateful to have found a company that handled this with the amount of care and sincerity I never expected. Thank you so very much for your consideration and efforts!!!
Julian Breyette
SafePassages promptly picked up my Lilly from me on a Friday night, and her ashes were returned to me on Tuesday. Very compassionate and friendly people to help along the way.
Heidi Bailey
Safe passages made a very difficult time so much easier. It was such a relief to know my sweet pup was well taken care of at the end. Safe passages services were impeccable and compassionate. I 1000% will recommend this company to family and friends when needed.
Valerie Masters
I am so impressed by and grateful to Safe Passages for the gentle, caring care they gave to our cat when he passed at home and will only ever use them in the future. Every employee was unbelievably compassionate and wonderful from Margo on the phone to Anthony who picked up our cat to Xavier who delivered his remains. These employees CARE to give grieving families the most personalized assistance in every interaction.
Jaclyn Carvalho
It has been a little less than a month since we lost our Teddy and I thank SafePassages for making it a little easier for our family. From the courtesy pickup to the small details that they provided, it all was truly extraordinary. I would highly recommend this company. Thank you so much.
Ana B
I found Safe Passages via google search. It is not my first time using a pet cremation as we have had two other fur babies passed away in previous years. For our other two pups we brought them in to the vet who took over the cremation process. Which was hard on it’s own, having to drive to drop them off after just losing them.Our most recent loss happen on a Sunday and the vet was closed so I called a few cremation places, most wanted more money that what my parents could afford. I found safe passages, Margo was so helpful and kind. They arranged for our fur baby to be picked up the same day, they communicated about time frames of arrival along the way. They helped picked the urn which I was struggling to do, they provided a paw engraving. They brought her back to us, they were absolutely amazing during this difficult time, thank you Margo for taking my call on a Sunday. Thank you Zach for picking up our baby and thank you Justin for bringing her back to us. I want you to know, that our family appreciated your assistance and kindness during this difficult time.
freddy araujo
The passing of our furry friend was like losing the closest family member. SafePassages was there to console and comfort the entire family through this traumatic loss. There services are of the highest standards, and they responded promptly in a time of need. Their employes were also a great help and very caring. On behalf of my family and 'Blake', thanks for kindness.
don Piltz
I drove directly to the crematorium & met Matt, the facility manager.He showed me his facility & I felt relived that I would only receive my dog's own ashes (extremely important to me).I recommend Safe Passages Pet Cremation to any & everyone.Cristian was excellent as well arranging everything for me!
Mike Smith
Everyone was very respectful of our pet passing and we were treated with true concern and compassion. They were very professional .The cremation was trouble free and they were very prompt on the pickup and delivery.Nice wooden urn, certificate of death, and and they even plant a free tree in memorial of the pet.If we ever need a pet cremation again { God forbid }, we will definitely use Safe Passages.
Bobbie Perry
We recently lost our pet finch that had been with our family for five years. Upon contacting Safe Passages, all arrangements were made with ease to have Bosco cremated. She was picked up from our home quickly byTom, who represented the company with professionalism and respect. Within a few days, Bosco was returned to us in a lovely wooden memorial box by Xavier. Again, showing the utmost respect. Thank you for making this sad time a bit easier.
Ralph Mabie
At a very tough time for our family, Safe Passages came on short notice. Everyone was so compassionate. We could not be more grateful !
Rhea Hoult
Safe Passages was so kind and caring during my grief of losing my beloved Nixon. I appreciate all the professionalism and kindness. I am thankful for the quick process and to have my Nixon back home with me. Thank you.
TOLSON MARINE
Lost my boy and it was a really ruff time. When I tell you the respect and care I was shown was amazing it’s an understatement. Forever grateful for the treatment I got in a horrible time. Thank you guys so much 🙏🏻 RIP Hoss will see you again buddy
Kevin Matute
Through this hard time my family and I just experienced of losing a family. Safepassage was here for us they made this difficult time very pleasant and treated my for best friend Kilo as if he was part of their family. The whole experience was great from start to finish. I hope I never have to see them again under these circumstances but if I'm placed in a similar situation again they will definitely have my business again. I want to say thank you to the staff of SafePassages for everything they did in these hard times.
Heather H
This company went above and behind to take care of our little loved one. It is heartbreaking to go through a pet passing and they were wonderful! Xavier was the person to pick up and then dropped off the ashes…he was incredible!!! Made us feel at ease and we knew Wheels was in great hands!! We hope that we do not have to use them anytime soon but we know when it comes down to it…it is inevitable, we feel comfortable using safe passage again. Thank guys! ❤️
Tony Hodges
I really don't have the words to express my appreciation for the professional and caring conduct that safe passages provided me and my family at one of the hardest moments we have had to face. They were professional, punctual, sympathetic and as fairly priced as you could ask for.
Laura Echavarria
Even though it was an extremely difficult moment Amy couldn’t had been more compassionate, caring and helpful. She was like an angel sent to us. The entire team was so amazing it couldn’t had been more perfect. Thank you for this experience!!
Catherine Chayet
Thank you for your services during this difficult time. Franklin was punctual and very considerate and compassionate. Appreciative of your care & help.
Crista Strachan
Safe Passages I would recommend over and over again to anyone. They took care of my precious girl and let me say my goodbyes. From coordinating to pick up to drop off - the staff was so considerate and sympathetic and kind. I’m so glad I stumbled upon their service as I was quite at a loss on what to do and just so sad at my Baby’s passing. The cremation package was satisfactory and I’m so happy I chose them.
Glen Meyer
This is definitely not an easy experience to write about but I feel it’s important to share the love and compassion that we initially experienced and continue to see and feel with Safe Passage’s. From the beginning Margo took our call and made sure our questions were answered with compassion, and understanding.When the Veterinarian arrived (Dr. Katie) she was understanding, compassionate and loving. You see, that was the part that stood out the most to us… Loving. This is an organization that operates out of love and compassion for not only the animals, but the families that love and care for them. It’s not easy to say goodbye to a loving animal by any means, no matter what the circumstances.However, when it becomes that time and your beloved pet has more bad days than good days and has begun suffering, that difficult decision must be made. We will always remember how much this team did for our family and I am grateful for all that they continue to do for us. We hope you don’t need to make this decision, but if you are wondering if Safe Passages are the right people to help, you have found them.We hope that your journey is a little easier.
Debra Miller
The process could not have been any better it was 100% done with caring and professionals who took the time to get everything taken care of. They helped with everything that had to be addressed with love and care for my family and my pet.I highly appreciated and recommend them for anyone's needs for this process to be done. 100% + rating A+.
Marianne Mabie
Safe passages deserves more than five stars! I was absolutely blown away by how caring and complete their service is. Everyone I dealt with was extremely kind to me. I was so pleased when I received my urn from them. I can’t recommend them highly enough.
Monica Prehm
Safe Passages was respectful and compassionate took care of my little Tiki and made sure to keep in communication with me throughout the whole process. I would recommend them to anyone having to say goodbye to their fur babies.
Barrie Grice
After needing to find a new pet cremation company for my kitty, I called Safe Passages and am sooo happy with the entire experience! Margo was wonderful on the phone, sympathetic to my loss, sweet, had lovely phone manners and was very helpful. Within 1.5 hours, my cat was picked up at my home by a nice and caring man, Brian. 48 hours later, my kitty was returned to me at my home in an nice wooden urn with his name & paw print etched on the top along with another wooden plaque and paper with paw prints, a tree was planted in his memory with a QR code I can find, and a sympathy card from the group! I highly recommend them. Thank you for making this difficult time, easy and for a very reasonable price! -Barrie G.
* ImPickleNickk *
This is the second time they have taken care of such a sensitive thing and been so pleasant and compassionate! From start to finish Safe Passage is amazing! 10 out of 10 would recommend!!
Sarah Gonzalez
SafePassages came to assist me 2 weeks ago during the passing of my mare, being one of the few companies in the state to offer this service for horses. They came prepared with a large truck which was well secured as they used straps instead of chains. I’ve heard terrible stories of other companies that deal with this process so I was hesitant but I was beyond impressed with Bryan who took incredible care of my Cali. Thank you SafePassages for a wonderful job.
Heidi Grabowski
Thank you to SafePassages for very timely and professional services..my boy's(my horse) remains were hand delivered to my home.They were very kind and sympathetic to me at at a sad and difficult timeThanks again to everyone
Barbara Stander
Safe Passages was so caring and thoughtful during this difficult time. I would recommend them highly. They came to my house and were very respectful of my grief.
Sunyoung Lee
They were great.We recently put down two dogs and they came out both times and they were great.They are very responsive and text with ETA and very good with communication which I loved.Also very caring. Thank you!
Christine Florentine
I randomly picked safe passages from a web search after our 2 Guinea pigs, Norman and Remy passed. Bryan was so kind and helpful. My 2 daughters were so sad and they made it easier for us. Justin came to pick them up and we will get there remains in a few days.There really are kind people in this world.
Maria Siegel
Truly the best and most compassionate experience I have received in years from a business. Justin picked up our Guinea pig ( Peachy) passed away Tuesday morning after 8 years . Today , he brought her ashes in a adorable box with her paw prints. The lady on the phone that took my call was so nice and very efficient. This company made our very sad situation be so much better. This company also plants a tree for every pet that pases. I highly recommend them.Price was right. Much less that a veterinarian. Don’t look anywhere else.Very impressed/ Maria Siegel business owner / The Siegel Law Group. PA
Julian Breyette
SafePassages promptly picked up my Lilly from me on a Friday night, and her ashes were returned to me on Tuesday. Very compassionate and friendly people to help along the way.
Heidi Bailey
Safe passages made a very difficult time so much easier. It was such a relief to know my sweet pup was well taken care of at the end. Safe passages services were impeccable and compassionate. I 1000% will recommend this company to family and friends when needed.
Valerie Masters
I am so impressed by and grateful to Safe Passages for the gentle, caring care they gave to our cat when he passed at home and will only ever use them in the future. Every employee was unbelievably compassionate and wonderful from Margo on the phone to Anthony who picked up our cat to Xavier who delivered his remains. These employees CARE to give grieving families the most personalized assistance in every interaction.
Jaclyn Carvalho
It has been a little less than a month since we lost our Teddy and I thank SafePassages for making it a little easier for our family. From the courtesy pickup to the small details that they provided, it all was truly extraordinary. I would highly recommend this company. Thank you so much.
Ana B
I found Safe Passages via google search. It is not my first time using a pet cremation as we have had two other fur babies passed away in previous years. For our other two pups we brought them in to the vet who took over the cremation process. Which was hard on it’s own, having to drive to drop them off after just losing them.Our most recent loss happen on a Sunday and the vet was closed so I called a few cremation places, most wanted more money that what my parents could afford. I found safe passages, Margo was so helpful and kind. They arranged for our fur baby to be picked up the same day, they communicated about time frames of arrival along the way. They helped picked the urn which I was struggling to do, they provided a paw engraving. They brought her back to us, they were absolutely amazing during this difficult time, thank you Margo for taking my call on a Sunday. Thank you Zach for picking up our baby and thank you Justin for bringing her back to us. I want you to know, that our family appreciated your assistance and kindness during this difficult time.
freddy araujo
The passing of our furry friend was like losing the closest family member. SafePassages was there to console and comfort the entire family through this traumatic loss. There services are of the highest standards, and they responded promptly in a time of need. Their employes were also a great help and very caring. On behalf of my family and 'Blake', thanks for kindness.
don Piltz
I drove directly to the crematorium & met Matt, the facility manager.He showed me his facility & I felt relived that I would only receive my dog's own ashes (extremely important to me).I recommend Safe Passages Pet Cremation to any & everyone.Cristian was excellent as well arranging everything for me!
Mike Smith
Everyone was very respectful of our pet passing and we were treated with true concern and compassion. They were very professional .The cremation was trouble free and they were very prompt on the pickup and delivery.Nice wooden urn, certificate of death, and and they even plant a free tree in memorial of the pet.If we ever need a pet cremation again { God forbid }, we will definitely use Safe Passages.
Bobbie Perry
We recently lost our pet finch that had been with our family for five years. Upon contacting Safe Passages, all arrangements were made with ease to have Bosco cremated. She was picked up from our home quickly byTom, who represented the company with professionalism and respect. Within a few days, Bosco was returned to us in a lovely wooden memorial box by Xavier. Again, showing the utmost respect. Thank you for making this sad time a bit easier.
Ralph Mabie
At a very tough time for our family, Safe Passages came on short notice. Everyone was so compassionate. We could not be more grateful !
Mason New
My beloved dog just passed away last Friday. But SafePassages Pet Cremation helped me with the urns and the paw print came out amazing. I would recommend this company for pet cremation.
Annie Orrison
Safe passages made an incredibly difficult situation so much easier!
Pedro Ivonnet
The folks at SafePassages were very nice. Special thanks to Amy. She is very kind and made a very difficult situation go smoothly.
Carl Griffenkranz
The customer service is off the chart. Loving and caring people understand the pain someone is suffering when their beloved pet has passed. I would highly recommend this company. Honest. Trustworthy. Very fair pricing. High-quality work.
Deb Walker
They were VERY compassionate, kind, considerate, helpful, friendly and prompt!
Michelle Wolfe
This company was amazing. The people could not have been more empathetic and kind. They made this difficult process a lot easier thank you so much for everything
Equinium Sports Marketing
Compassionate & amazing service for one of the toughest times. Great communication & execution, including meaningful details.
monique pastore
Amy was wonderful. Thank You
Bob G
Safe passages was respectful and caring. They made this difficult time easier. Thank you
Plinio Neto
In a really hard moment I had all support from safe passages pet cremation and I will never forget that!
Marianne Mabie
Safe passages deserves more than five stars! I was absolutely blown away by how caring and complete their service is. Everyone I dealt with was extremely kind to me. I was so pleased when I received my urn from them. I can’t recommend them highly enough.
Monica Prehm
Safe Passages was respectful and compassionate took care of my little Tiki and made sure to keep in communication with me throughout the whole process. I would recommend them to anyone having to say goodbye to their fur babies.
Barrie Grice
After needing to find a new pet cremation company for my kitty, I called Safe Passages and am sooo happy with the entire experience! Margo was wonderful on the phone, sympathetic to my loss, sweet, had lovely phone manners and was very helpful. Within 1.5 hours, my cat was picked up at my home by a nice and caring man, Brian. 48 hours later, my kitty was returned to me at my home in an nice wooden urn with his name & paw print etched on the top along with another wooden plaque and paper with paw prints, a tree was planted in his memory with a QR code I can find, and a sympathy card from the group! I highly recommend them. Thank you for making this difficult time, easy and for a very reasonable price! -Barrie G.
* ImPickleNickk *
This is the second time they have taken care of such a sensitive thing and been so pleasant and compassionate! From start to finish Safe Passage is amazing! 10 out of 10 would recommend!!
Sarah Gonzalez
SafePassages came to assist me 2 weeks ago during the passing of my mare, being one of the few companies in the state to offer this service for horses. They came prepared with a large truck which was well secured as they used straps instead of chains. I’ve heard terrible stories of other companies that deal with this process so I was hesitant but I was beyond impressed with Bryan who took incredible care of my Cali. Thank you SafePassages for a wonderful job.
Heidi Grabowski
Thank you to SafePassages for very timely and professional services..my boy's(my horse) remains were hand delivered to my home.They were very kind and sympathetic to me at at a sad and difficult timeThanks again to everyone
Barbara Stander
Safe Passages was so caring and thoughtful during this difficult time. I would recommend them highly. They came to my house and were very respectful of my grief.
Sunyoung Lee
They were great.We recently put down two dogs and they came out both times and they were great.They are very responsive and text with ETA and very good with communication which I loved.Also very caring. Thank you!
Christine Florentine
I randomly picked safe passages from a web search after our 2 Guinea pigs, Norman and Remy passed. Bryan was so kind and helpful. My 2 daughters were so sad and they made it easier for us. Justin came to pick them up and we will get there remains in a few days.There really are kind people in this world.
Maria Siegel
Truly the best and most compassionate experience I have received in years from a business. Justin picked up our Guinea pig ( Peachy) passed away Tuesday morning after 8 years . Today , he brought her ashes in a adorable box with her paw prints. The lady on the phone that took my call was so nice and very efficient. This company made our very sad situation be so much better. This company also plants a tree for every pet that pases. I highly recommend them.Price was right. Much less that a veterinarian. Don’t look anywhere else.Very impressed/ Maria Siegel business owner / The Siegel Law Group. PA
Shari Alexios
Compassionate people. Thank you for your services, professionalism as well
Susan Ward
Compassionate and good communication, very prompt response
Ronni Blunt
Compassionate, kind and reassuring.I am very grateful for this organization in their assistance.
Cynthia Seaberg
Compassionate, professional and very responsive team during a very difficult time.
Eugene Thomas
Very polite and caring..Help us through our pain filled time for our little Ziggie..
Fabiola lee
Wonderful service and HELP in such a difficult time for us ( the animal lovers) . Thank you again Brian 🙏
Evelyn Moran
Really friendly very compassionate company highly recommend it.
John Wright
Quick response, quick arrival, very professional staff!!!
Larry Mateo
sarah peer
Mason New
My beloved dog just passed away last Friday. But SafePassages Pet Cremation helped me with the urns and the paw print came out amazing. I would recommend this company for pet cremation.
Annie Orrison
Safe passages made an incredibly difficult situation so much easier!
Pedro Ivonnet
The folks at SafePassages were very nice. Special thanks to Amy. She is very kind and made a very difficult situation go smoothly.
Carl Griffenkranz
The customer service is off the chart. Loving and caring people understand the pain someone is suffering when their beloved pet has passed. I would highly recommend this company. Honest. Trustworthy. Very fair pricing. High-quality work.
Deb Walker
They were VERY compassionate, kind, considerate, helpful, friendly and prompt!
Michelle Wolfe
This company was amazing. The people could not have been more empathetic and kind. They made this difficult process a lot easier thank you so much for everything
Equinium Sports Marketing
Compassionate & amazing service for one of the toughest times. Great communication & execution, including meaningful details.
monique pastore
Amy was wonderful. Thank You
Bob G
Safe passages was respectful and caring. They made this difficult time easier. Thank you
Plinio Neto
In a really hard moment I had all support from safe passages pet cremation and I will never forget that!
S G
Joseph Duarte
brittany Bland
Lynn Eckert
Joyce Beedenbender
Di Goodman
Dan Gladkowski
Javier Canobra
Denis Mairena
Edwin Guerrero
Shari Alexios
Compassionate people. Thank you for your services, professionalism as well
Susan Ward
Compassionate and good communication, very prompt response
Ronni Blunt
Compassionate, kind and reassuring.I am very grateful for this organization in their assistance.
Cynthia Seaberg
Compassionate, professional and very responsive team during a very difficult time.
Eugene Thomas
Very polite and caring..Help us through our pain filled time for our little Ziggie..
Fabiola lee
Wonderful service and HELP in such a difficult time for us ( the animal lovers) . Thank you again Brian 🙏
Evelyn Moran
Really friendly very compassionate company highly recommend it.
John Wright
Quick response, quick arrival, very professional staff!!!
Larry Mateo
sarah peer
Jamie Winninger
Victoria Almeida
Naomi Johnston