Customer Reviews Summary
The reviews for the pet cremation services highlight a mix of compassionate service and issues with identification and quality of memorial items. Many customers appreciated the kindness and empathy shown by the staff during a difficult time, while others expressed dissatisfaction with the lack of personalized identification for their pets' ashes and the quality of keepsakes provided.
Dalton Armes
I'm making this post about a month after picking all of this up. I want to start out by saying that the customer service and how they treated us was fantastic I have no complaints there. The Urn was also great we got the "cat white" urn. The problem was with the clay mold and the ink prints. The clay mold looked very bad and cracked within 24 hours of picking it up. The paw ink print was good but the nose is barely visible and the pieces of paper they are on are too small to actually do anything with them.
Amanda Keller
I hate that my vet office has started using this company. I just picked up my baby’s ashes. At least, I hope I received my baby’s ashes. There is nothing identifying on anything I received. Her name is absolutely nowhere. Her ashes are in a bag with a tag that has their name and phone number on it. They put that in a white container with no name on it. They put that in a bag with advertisements for them. Something simple like her name would make me feel sure that this is her. Instead, what I received was impersonal. The last company my vet used was so much better. I can’t believe I just had to pay $155 for this. Promotional materials and a stupid rainbow bridge poem but they didn’t think that maybe her name was a good idea. I would give negative stars if I could.
Autumn Staples
I highly recommend this company for pet cremation! I had an unexpected tragedy happen this last Tuesday to my loving kitty. I called them and of course a heaping mess and asked them if they could come and get her to be cremated. And they willingly came and got her they were super kind and were gentle with her even after her passing! As well as the price to have my fur baby cremated was cheaper than I expected! Thank you very much to this company I greatly appreciate all you did for us that day!
Marcia Glasgow
This place is so awsome, they came after my woglee when I had to put him down and when I picked his ashes up they gave me a print of his nose, a paw print on clay and a clipping of his hair, Then when my wogetta passed of old age at home they came got her and done the same thing, This place is wonderful, Thank you Precious Pets, It makes me feel good to know I can bring my babies back home with me