Customer Reviews Summary
Fellows, Helfenbein & Newnam Funeral Home is highly praised for their compassionate and professional service during difficult times. Many reviews highlight the staff's empathy, attention to detail, and ability to meet families' needs seamlessly. The facility is described as clean and tranquil, providing a comforting environment for grieving families.
Kathleen Harvey
I can not express enough sincere praise for the staff. The entire team showed empathy, guidance and support during this difficult time. The professionalism and dignity in the preparation and during the service was outstanding. I would like to acknowledge both Justin Britcher and Sutton Mesko who exhibited compassion, honor and support during the entire process. You can feel extremely confident your loved one will be in the most capable hands.
Luther Geisler
FHN was so caring and helpful at a time that was difficult. All aspects were included. All special requests were met. Such a beautiful, professional and caring ceremony. I felt relieved after meeting with Justin. I felt our mom was being cared for as we would. Thank you very much.
Derek S
I cannot thank you and your staff enough. From my initial call of desperation, from my darkest hour; you and your staff gave the reassurance that everything would be taken care of - and it was. You are professional, caring and most importantly kind. My family cannot thank you enough for the services you have provided. You all will always hold a special place in our hearts.
Peggy Geisler
JUSTIN and the staff of Fellows. Helfenbein & Newnam made a painful time in our lives comfortable, well supported and did it in the most professional yet caring way! We knew our mom was treated with the utmost dignity and respect while we as a family grieved her loss.
Kathleen Harvey
I can not express enough sincere praise for the staff. The entire team showed empathy, guidance and support during this difficult time. The professionalism and dignity in the preparation and during the service was outstanding. I would like to acknowledge both Justin Britcher and Sutton Mesko who exhibited compassion, honor and support during the entire process. You can feel extremely confident your loved one will be in the most capable hands.
Luther Geisler
FHN was so caring and helpful at a time that was difficult. All aspects were included. All special requests were met. Such a beautiful, professional and caring ceremony. I felt relieved after meeting with Justin. I felt our mom was being cared for as we would. Thank you very much.
Derek S
I cannot thank you and your staff enough. From my initial call of desperation, from my darkest hour; you and your staff gave the reassurance that everything would be taken care of - and it was. You are professional, caring and most importantly kind. My family cannot thank you enough for the services you have provided. You all will always hold a special place in our hearts.
Peggy Geisler
JUSTIN and the staff of Fellows. Helfenbein & Newnam made a painful time in our lives comfortable, well supported and did it in the most professional yet caring way! We knew our mom was treated with the utmost dignity and respect while we as a family grieved her loss.
Margaret Parker
The staff at FHN were so warm and kind. They helped us tremendously at a very difficult time and were comforting and responsive to all our questions and requests.
Catherine Evans
After I moved to Claiborne from Towson, my sister and I decided to move our mother to Arcadia Assisted Living in Easton - a wonderful place! Sadly she was there for only 3 and a half weeks before she passed away, 2 days before her 98th birthday. We were unfamiliar with local funeral homes, but luckily we were referred Fellows, Helfenbein & Newman. The staff there was lovely, particularyl Kolby Downes, who helped us plan for Mom's approaching death. There was no pressure to upsell on any products or services, and she listened thoughtfully to our requests. They provided a seamless and caring transition from Arcadia to the church in Baltimore where my father is buried. I cannot recommend them enough. Kolby accompanied my mother's body in the hearse, and was there for the funeral and to assist at the graveside. I would recommend them to anyone looking for caring and compassionate funeral services.
Bette Wildgust
We attended a pre planning event by FHN. Excellent presentation by Ryan Helfenbein!We learned so much and all of our questions were answered. It was really worth our time and the food at Fisherman’s Inn was great. Preplanning is so important for us and our family and alleviates a lot of stress ahead of time. Thank you FHN for the informative presentation.
Robert Wade
Your entire team really made our situation easier. Every step of the process was presented thoroughly and with a deep sense of love, concern, and compassion.Thank you!The Wade Family
Gordon Fronk
Our interview was conducted very professionally and efficiently with empathy for our emotions at a time of grief. No details were left unaddressed and the ultimate result was exactly what I and my family had hoped.
Lynn Glacken
From the call to pick up my mom's body to her services and beyond...everyone has been so helpful n kind..seeing all mom's wishes were ment..it was the hardest thing in my life but the staff really made things simple..and continue to care..
Mandy Lyons
We want to thank all the staff who helped with our Dad's (Charles Lyons, Jr) funeral. Our sister was critically ill in the ICU and the family was in an emotional turmoil. Needless to say, we didn't know which way to turn.A few days later some family members came in to gather information. The next day our sister Chere joined our Dad in heaven. We couldn't think. Justin, Audrey, Kolby and Pam were all so accommodating. They guided us thru what we needed to get done. Everyone's kindness and caring meant a great deal to us. We are so very grateful.With heartfelt thanks,Jeff and Mandy Lyons
Mike Brady
Hello Justin,I just wanted to thank you again for all you did for our family and mom.I never would have thought I would be sending a thank you to a funeral home, but you all went so far above and beyond that I need to acknowledge it and especially you.What really stands out to me is the care and respect that was evident from the very first meeting. All our decisions that needed to be made were not rushed, thank you for that. You walked us through the process gently and concisely.When we mentioned to you that mom looked exactly like herself - you were pleased to hear that and would convey that to the people responsible - admitting that the worry of appearances of the family member to the family really mattered and it was just as nerve wracking for you as well as for us.I also would like to thank you again for opening a private viewing for my mom’s 90yr old sister and a few family members who were unable to attend the wake on Thursday. It meant so much to me and my cousin that my Aunt was able to say good bye to her sister and hold that memory as well as she was able. You were so considerate on getting the wheelchair into the Home and thoughtful to the end with giving us bottles of water since it was so hot out. You truly go above and beyond…..and don’t think we didn’t notice you sweeping the leaves from in front of the church before her Mass. It really blows us away all the consideration and care given.Thank You once againMaureen Brady
Teresa Coleman
This was an incredibly difficult time for our family as we celebrated the loss of both our parents. Emotions were high with grief and conflict. During every step of the journey Justin went above and beyond to support and comfort our family during such a devastating time. He thought ahead to what we might need when we were so broken we couldn’t think for ourselves. Justin meant my brother Jeff on one occasion, and during making hotel reservations, he remembered seeing my brother with a Walking stick and went the extra mile to make his reservations on the first floor. Justin was a true comfort to us, we are grateful he was part of our journey
Deborah Henry
The service was well managed and professionally done. All the staff were courteous and thoughtful of attendees. Our family continues to find Justin and his staff so helpful during our sad time of need. Simple things like providing drinks and even fresh baked chocolate chip cookies during planning meetings helps soften such a difficult time.
Elissa Moore
The sincerest gratitude I wish to express for the services for Michael James Moore are enormous. Even though the services for my Veteran son were held on Kent Island, the Chestertown office (where I work at my job not having to run back to KI) were fully able to coordinate the appropriated services. Jessica – Blessed I cannot express enough to for she coordinated everything to perfection allowing me and my eldest son, our family and friends the ability to cherish and celebrate both a Christian mass and all military honors for Michael. Behind the scenes was Mary who coordinated precious tribute videos and that are forever will be cherished. Forever grateful. Love and peace in Jesus. Elissa Moore
Becky Pfund
The people at Fellows, Helfenbein & Newnam are kind, caring, and capable. We are so grateful for their help. Everything was taken care of, and we were guided through the whole process seamlessly. Justin is phenomenal, and gave us all the support that we needed. In a time of sadness and difficulty, it is a God-send to have someone to rely on so completely. Thank you so very much.
Nancy Phillips
I went to the luncheon presentation. Many questions were answered, and I was able to ask additional questions that I had. I am looking forward to the schedule date that was made after the presentation for me to be able to come in and talk further on an individual basis.The staff was very kind and had me feeling comfortable with a topic I might’ve otherwise hesitated to discuss.
Terri Phillips
We were very pleased with the services provided by the Easton location. The staff was very professional yet compassionate and respectful of our wishes. They provided a wonderful experience during a very difficult time for us. Their thoughtfulness was very much appreciated by our family during our loss.
Catherine Paklaian
Thank you Teddi Jo and Karen for helping our family at a time when emotions are raw and thinking can be foggy.We were given guidance support and kindness at such a difficult time.Teddi Jo was especially wonderful! She was so empathic as we chose our prayer card. She worked with us as we switched numerous times the fonts, the script etc. She let us take our time and patiently helped us find the perfect card. Every question was answered , allowing us to pay tribute to our wonderful Phil.Thank you,Catherine
Miriam Bowerman
Fellows, Helfenbein & Newnam in Easton, Maryland is a beautiful and tranquil venue. Everyone on the staff I encountered was compassionate, helpful, and sensitive to our family's needs, wishes, and accommodations. I'm grateful for Justin Britcher's guidance and recommendations. He made the process of organizing our celebration of life easy for us.
Elizabeth Freedlander
The experience provided to me and my family by these caring, professional people was everything I could have wished.
Betty Larrimore
All our experiences with Fellows, Helfenbein and Newnam Funeral Home, over the years have been excellent, very professional and made my son Daniel and myself feel very comfortable when making the funeral arrangements for my husband, William H. Larrimore's passing.Bill & I had our funerals planned and prepaid for several years and had several meetings with FHN to accomplish these plans.to make it easier on the surviving partner and family.Chris Fontana worked with us and we thank Chris so much for the care he gave to both my son and myself. Also, Kelly Legg was our Concierge and gave us the help that we needed, both during and after as we worked though our post service checklists. The wonderful binder provided by FHN is such a great help in organizing the post service details.Again, thank you FHN, we appreciated all the kindness and professional help that you provided to myself and Daniel during our time of sadness and grief.Betty LarrimoreDaniel Larrimore
Lisa Beever
September 1st 2018 my life changed when my best friend passed suddenly. My sister passed away leaving her 5 year old daughter behind. The funeral home took care of my sister like no other company. I know that as crazy as it sounds, they even played her favorite music on the way to and from the medical examiner’s office. Why? Because her life was important.. our love for her is important to them. Our services as hard and emotional as they were... each member of their team were amazing. Taking care of the needs of the family... and assisting each guest in anything they needed. A recent 1 star rating was given to the funeral home as a result in a personal stab at the funeral home who took care of my sister.. simply because she was my sister. The visitor who left it is in the middle of a legal battle with my family. We feel deeply sorry to each owner and employee at FHN. Your career is one of the hardest. The emotional weight each of you carry is something I personally can’t imagine. You do not deserve to be involved in someone’s game.
Sandra Howard
Thank you Justin and team, our family can’t begin to tell you how grateful we are for your excellent, professional, empathetic and helpful handling of our Dad’s service. Your team went above and beyond anything we could have imagined, from having the lovely portrait of my Dad done, to providing the littles with their own little mint pouch. Unbelievable service *****
M.Victoria Bellard
On behalf of the family, we would like to thank you from the bottom of our hearts for a job very well done.There are not enough words to describe the gratitude and appreciation we have for the patience, kindness and outstanding professionalism your staff exhibited during this very difficult time.Your services were outstanding and second to none!
Phyllis Adam
We give our sincere apprecition and graditude to the staff of Fellows, Helfenbein & Newnam as they handled our father's funeral arrangements. Their compassion and care during this very difficult time for the family was just wonderful. Thank you for all you did for us.
Jaime Sayler
FHN (Easton) recently handled arrangements for my father.Melissa executed every aspect of our father’s wishes flawlessly. She was patient, professional, and made the process as simple as possible. Her knowledge and skill were evident but what unquestionably shone through was her unwavering dedication to ensuring that our Dad was treated with dignity and respect and that his final wishes were carried out exactly as he would have wanted them to be. The compassion Melissa displayed for my family is priceless.We owe an eternal debt of gratitude to FHN Easton, Melissa, and the many others who helped ensure that our Dad had a most honorable homegoing.
Lisa Simpson
I am so grateful to Chad Helfenbein and the FHN team for making a difficult time so easy. My father received such a wonderful life celebration thanks to FHN. Chad and the staff were kind, responsive, professional, prompt, and attended to every detail. My father did not make funeral arrangements for himself but left requests that required real effort on the part of FHN to fulfill. FHN honored all of his requests and the day was really as perfect as it could be. Chad you all were so easy to work with. Thank you!
Donna Miller
I’m writing this 4 months later, but I really wanted to note how much the staff here went above and beyond in our family’s time of grief. Justin was the gentleman that we worked with. He was so kind, patient, and handled everything so efficiently. He provided us with all the tools we needed to handle future affairs. I highly recommend this funeral home.
Newfies Davis
I worked with both Karen and Pam. They were incredible. Very compassionate, understanding and helpful. I truly appreciate everything they did to help and guide me. Karen, it was wonderful to meet you in person as well.Many thanks.
Kathleen Harvey
I can not express enough sincere praise for the staff. The entire team showed empathy, guidance and support during this difficult time. The professionalism and dignity in the preparation and during the service was outstanding. I would like to acknowledge both Justin Britcher and Sutton Mesko who exhibited compassion, honor and support during the entire process. You can feel extremely confident your loved one will be in the most capable hands.
Luther Geisler
FHN was so caring and helpful at a time that was difficult. All aspects were included. All special requests were met. Such a beautiful, professional and caring ceremony. I felt relieved after meeting with Justin. I felt our mom was being cared for as we would. Thank you very much.
Derek S
I cannot thank you and your staff enough. From my initial call of desperation, from my darkest hour; you and your staff gave the reassurance that everything would be taken care of - and it was. You are professional, caring and most importantly kind. My family cannot thank you enough for the services you have provided. You all will always hold a special place in our hearts.
Peggy Geisler
JUSTIN and the staff of Fellows. Helfenbein & Newnam made a painful time in our lives comfortable, well supported and did it in the most professional yet caring way! We knew our mom was treated with the utmost dignity and respect while we as a family grieved her loss.
Margaret Parker
The staff at FHN were so warm and kind. They helped us tremendously at a very difficult time and were comforting and responsive to all our questions and requests.
Catherine Evans
After I moved to Claiborne from Towson, my sister and I decided to move our mother to Arcadia Assisted Living in Easton - a wonderful place! Sadly she was there for only 3 and a half weeks before she passed away, 2 days before her 98th birthday. We were unfamiliar with local funeral homes, but luckily we were referred Fellows, Helfenbein & Newman. The staff there was lovely, particularyl Kolby Downes, who helped us plan for Mom's approaching death. There was no pressure to upsell on any products or services, and she listened thoughtfully to our requests. They provided a seamless and caring transition from Arcadia to the church in Baltimore where my father is buried. I cannot recommend them enough. Kolby accompanied my mother's body in the hearse, and was there for the funeral and to assist at the graveside. I would recommend them to anyone looking for caring and compassionate funeral services.
Bette Wildgust
We attended a pre planning event by FHN. Excellent presentation by Ryan Helfenbein!We learned so much and all of our questions were answered. It was really worth our time and the food at Fisherman’s Inn was great. Preplanning is so important for us and our family and alleviates a lot of stress ahead of time. Thank you FHN for the informative presentation.
Robert Wade
Your entire team really made our situation easier. Every step of the process was presented thoroughly and with a deep sense of love, concern, and compassion.Thank you!The Wade Family
Gordon Fronk
Our interview was conducted very professionally and efficiently with empathy for our emotions at a time of grief. No details were left unaddressed and the ultimate result was exactly what I and my family had hoped.
Lynn Glacken
From the call to pick up my mom's body to her services and beyond...everyone has been so helpful n kind..seeing all mom's wishes were ment..it was the hardest thing in my life but the staff really made things simple..and continue to care..
Wendy Gibson
Ryan was just the best. He was seamless with his relaxed approach. We never felt rushed or under pressure. On a scale of 1-10 I gave him a 20. You won't be disappointed! Make sure plans now like we did and have peace of mind for your family and friends.
Andrea Chamblee
My husband was an Annapolis Capital reporter murdered in the mass shooting June 28, 2018. FHN Funeral Home was not the closest service provider, but was so highly recommended I put myself in their compassionate and competent hands. Jen Chance handled the despondent family, the medical examiner, the dignified guests, the press scrum, the police presence, the traffic jams, the uncertain reception requirements, the photo display, the music, the financial matters, and me, in all my distress, with gentle fortitude, efficiency, and grace. I can't thank her enough.
shelda fitzhugh
Everything, they were wonderful when my nephew passed years ago and when my brother passed 5 years ago. I was having trouble with my hip, they took care of me with so much passion. A lot of my friends commented to me how professional they all were. Magnificent funeral home and people. I sent them a letter telling them how much I appreciated everything they did and now I have the opportunity tell everyone.
Allie Sansing
Sir:Last November Justin handled my mother's final requests with incredible skill and compassion. I met with Justin prior and we had established how to proceed. When the day came he with a cohort visited my mother's home who was under Hospice care and took care of her with such respect it humbled me. It was clear to my family I made the correct selection in Justin and your entire organization. A most difficult task was handled with such aplomb I wanted to share my families respect. Thank you for your professionalism and having Justin in your employ!LTC Alan R. Brandolini USA Ret
Ruth Higgins
Newnam's has always gone above & beyond to show compassion to families when it's needed most. During the crucial period of planning through the time of the service, they don't just leave it there, they call you to check on you, they give you guidance verbally as well as written (because we're not thinking clearly at the time), and honor your loved one during the holidays with a crystal ornament on their tree. (most people don't even come in to pick their ornament up, can't imagine why, ours is beautiful). This isn't an easy career choice, God bless each one of them there, they treat you & your loved one like family. I personally know one of the young ladies whose about to take her final exam to become a licensed mortician, Melissa Martelli, she sets the example of how to show respect & compassion towards people in the hour of loss. I've used this funeral home for several family members & I can't say enough good things about them, they go the extra mile.
Megan Munoz
It's never easy losing a loved one, but everyone here was so kind, compassionate, and understanding. The hall is gorgeous. I didn't worry about one detail once i walked into the funeral home. While i hope to never return, reality says we will be back, to trust them with anyother beautiful service.
Jessica Wise
I have, unfortunately, been to a lot of funeral services in my life. The team at Fellows, Helfenbein & Newnam are some of the kindest and most gracious I've ever met. I highly recommend them if you find yourself needing funeral services prepared for a loved one.
Shelley Still
Thank you all for the loving and kind care extended to our family in the loss of our beloved husband and father. Every person was generously gentle during such a difficult period of our lives. Having this staff of caring people made a difficult time more bearable . We will always remember this. Thanks to all.
John Bunch
We had to go home and wash our washables and Dry Clean our other garments from sitting on the couch. Why? The unmistakable odor of Urine. For 1 hour all of us were subjected to this dreadful odor. We not only washed our garments but showered again. Dreadful
Bree Youngblood
I used the link on the Funeral Home page to order flowers. The flowers that were "guarenteed to be hand delivered" was not! They said no one was there to receive them. This was for a graveside service. I was not available when they left message. So they never got delivered!
Mandy Lyons
We want to thank all the staff who helped with our Dad's (Charles Lyons, Jr) funeral. Our sister was critically ill in the ICU and the family was in an emotional turmoil. Needless to say, we didn't know which way to turn.A few days later some family members came in to gather information. The next day our sister Chere joined our Dad in heaven. We couldn't think. Justin, Audrey, Kolby and Pam were all so accommodating. They guided us thru what we needed to get done. Everyone's kindness and caring meant a great deal to us. We are so very grateful.With heartfelt thanks,Jeff and Mandy Lyons
Mike Brady
Hello Justin,I just wanted to thank you again for all you did for our family and mom.I never would have thought I would be sending a thank you to a funeral home, but you all went so far above and beyond that I need to acknowledge it and especially you.What really stands out to me is the care and respect that was evident from the very first meeting. All our decisions that needed to be made were not rushed, thank you for that. You walked us through the process gently and concisely.When we mentioned to you that mom looked exactly like herself - you were pleased to hear that and would convey that to the people responsible - admitting that the worry of appearances of the family member to the family really mattered and it was just as nerve wracking for you as well as for us.I also would like to thank you again for opening a private viewing for my mom’s 90yr old sister and a few family members who were unable to attend the wake on Thursday. It meant so much to me and my cousin that my Aunt was able to say good bye to her sister and hold that memory as well as she was able. You were so considerate on getting the wheelchair into the Home and thoughtful to the end with giving us bottles of water since it was so hot out. You truly go above and beyond…..and don’t think we didn’t notice you sweeping the leaves from in front of the church before her Mass. It really blows us away all the consideration and care given.Thank You once againMaureen Brady
Teresa Coleman
This was an incredibly difficult time for our family as we celebrated the loss of both our parents. Emotions were high with grief and conflict. During every step of the journey Justin went above and beyond to support and comfort our family during such a devastating time. He thought ahead to what we might need when we were so broken we couldn’t think for ourselves. Justin meant my brother Jeff on one occasion, and during making hotel reservations, he remembered seeing my brother with a Walking stick and went the extra mile to make his reservations on the first floor. Justin was a true comfort to us, we are grateful he was part of our journey
Deborah Henry
The service was well managed and professionally done. All the staff were courteous and thoughtful of attendees. Our family continues to find Justin and his staff so helpful during our sad time of need. Simple things like providing drinks and even fresh baked chocolate chip cookies during planning meetings helps soften such a difficult time.
Elissa Moore
The sincerest gratitude I wish to express for the services for Michael James Moore are enormous. Even though the services for my Veteran son were held on Kent Island, the Chestertown office (where I work at my job not having to run back to KI) were fully able to coordinate the appropriated services. Jessica – Blessed I cannot express enough to for she coordinated everything to perfection allowing me and my eldest son, our family and friends the ability to cherish and celebrate both a Christian mass and all military honors for Michael. Behind the scenes was Mary who coordinated precious tribute videos and that are forever will be cherished. Forever grateful. Love and peace in Jesus. Elissa Moore
Becky Pfund
The people at Fellows, Helfenbein & Newnam are kind, caring, and capable. We are so grateful for their help. Everything was taken care of, and we were guided through the whole process seamlessly. Justin is phenomenal, and gave us all the support that we needed. In a time of sadness and difficulty, it is a God-send to have someone to rely on so completely. Thank you so very much.
Nancy Phillips
I went to the luncheon presentation. Many questions were answered, and I was able to ask additional questions that I had. I am looking forward to the schedule date that was made after the presentation for me to be able to come in and talk further on an individual basis.The staff was very kind and had me feeling comfortable with a topic I might’ve otherwise hesitated to discuss.
Terri Phillips
We were very pleased with the services provided by the Easton location. The staff was very professional yet compassionate and respectful of our wishes. They provided a wonderful experience during a very difficult time for us. Their thoughtfulness was very much appreciated by our family during our loss.
Catherine Paklaian
Thank you Teddi Jo and Karen for helping our family at a time when emotions are raw and thinking can be foggy.We were given guidance support and kindness at such a difficult time.Teddi Jo was especially wonderful! She was so empathic as we chose our prayer card. She worked with us as we switched numerous times the fonts, the script etc. She let us take our time and patiently helped us find the perfect card. Every question was answered , allowing us to pay tribute to our wonderful Phil.Thank you,Catherine
Miriam Bowerman
Fellows, Helfenbein & Newnam in Easton, Maryland is a beautiful and tranquil venue. Everyone on the staff I encountered was compassionate, helpful, and sensitive to our family's needs, wishes, and accommodations. I'm grateful for Justin Britcher's guidance and recommendations. He made the process of organizing our celebration of life easy for us.
Pat Magee
I ordered flowers through the web site..ended up costing $140. I wasn't there but a picture was taken and it looked like a 6 yr old put it together. Don't order flowers through the link added to their obits.
Winky Sewell
Thank you so much for the beautiful flowers and services you provided for mom.everything was absolutely perfect and our entire family could not be more pleased. You guys are the best !! Pat C.
Lisa Brinkmann
I was incredibly happy with the services I received. Melissa was my director and she could not have been better. She never told me “we can’t do that.” Everything was a yes and of course.
Mary Catherine Parker
Best funeral service I have used. Staff was very friendly and accommodating during this hard time. Would recommend to everyone.
Sharlene Bullen
I was very pleased the level they went for dad. Very kind., caring. He looked so good. Very professional. The ladies were outstanding. Showing kindness.
Penny Calomiris
I will miss my cousin she was a generous person and did many things for family. Maria rest in peace you will be dearly missed, love you and I will miss you.
Kayla Patterson
Very professional, treats each family with the courtesy and care they deserve.
Mark Schmidt
Nobody I'd rather have care for my family. Professional and thoughtful.
Emilie Knud-Hansen
The finest of its kind...compassionate, with attention on those left to mourn.
Diana Mautz
She will be greatly missed - Diana Mautz
Elizabeth Freedlander
The experience provided to me and my family by these caring, professional people was everything I could have wished.
Betty Larrimore
All our experiences with Fellows, Helfenbein and Newnam Funeral Home, over the years have been excellent, very professional and made my son Daniel and myself feel very comfortable when making the funeral arrangements for my husband, William H. Larrimore's passing.Bill & I had our funerals planned and prepaid for several years and had several meetings with FHN to accomplish these plans.to make it easier on the surviving partner and family.Chris Fontana worked with us and we thank Chris so much for the care he gave to both my son and myself. Also, Kelly Legg was our Concierge and gave us the help that we needed, both during and after as we worked though our post service checklists. The wonderful binder provided by FHN is such a great help in organizing the post service details.Again, thank you FHN, we appreciated all the kindness and professional help that you provided to myself and Daniel during our time of sadness and grief.Betty LarrimoreDaniel Larrimore
Lisa Beever
September 1st 2018 my life changed when my best friend passed suddenly. My sister passed away leaving her 5 year old daughter behind. The funeral home took care of my sister like no other company. I know that as crazy as it sounds, they even played her favorite music on the way to and from the medical examiner’s office. Why? Because her life was important.. our love for her is important to them. Our services as hard and emotional as they were... each member of their team were amazing. Taking care of the needs of the family... and assisting each guest in anything they needed. A recent 1 star rating was given to the funeral home as a result in a personal stab at the funeral home who took care of my sister.. simply because she was my sister. The visitor who left it is in the middle of a legal battle with my family. We feel deeply sorry to each owner and employee at FHN. Your career is one of the hardest. The emotional weight each of you carry is something I personally can’t imagine. You do not deserve to be involved in someone’s game.
Sandra Howard
Thank you Justin and team, our family can’t begin to tell you how grateful we are for your excellent, professional, empathetic and helpful handling of our Dad’s service. Your team went above and beyond anything we could have imagined, from having the lovely portrait of my Dad done, to providing the littles with their own little mint pouch. Unbelievable service *****
M.Victoria Bellard
On behalf of the family, we would like to thank you from the bottom of our hearts for a job very well done.There are not enough words to describe the gratitude and appreciation we have for the patience, kindness and outstanding professionalism your staff exhibited during this very difficult time.Your services were outstanding and second to none!
Phyllis Adam
We give our sincere apprecition and graditude to the staff of Fellows, Helfenbein & Newnam as they handled our father's funeral arrangements. Their compassion and care during this very difficult time for the family was just wonderful. Thank you for all you did for us.
Jaime Sayler
FHN (Easton) recently handled arrangements for my father.Melissa executed every aspect of our father’s wishes flawlessly. She was patient, professional, and made the process as simple as possible. Her knowledge and skill were evident but what unquestionably shone through was her unwavering dedication to ensuring that our Dad was treated with dignity and respect and that his final wishes were carried out exactly as he would have wanted them to be. The compassion Melissa displayed for my family is priceless.We owe an eternal debt of gratitude to FHN Easton, Melissa, and the many others who helped ensure that our Dad had a most honorable homegoing.
Lisa Simpson
I am so grateful to Chad Helfenbein and the FHN team for making a difficult time so easy. My father received such a wonderful life celebration thanks to FHN. Chad and the staff were kind, responsive, professional, prompt, and attended to every detail. My father did not make funeral arrangements for himself but left requests that required real effort on the part of FHN to fulfill. FHN honored all of his requests and the day was really as perfect as it could be. Chad you all were so easy to work with. Thank you!
Donna Miller
I’m writing this 4 months later, but I really wanted to note how much the staff here went above and beyond in our family’s time of grief. Justin was the gentleman that we worked with. He was so kind, patient, and handled everything so efficiently. He provided us with all the tools we needed to handle future affairs. I highly recommend this funeral home.
Newfies Davis
I worked with both Karen and Pam. They were incredible. Very compassionate, understanding and helpful. I truly appreciate everything they did to help and guide me. Karen, it was wonderful to meet you in person as well.Many thanks.
ty wy
Chance Voegtli
Catherine Raphael
Christopher Faulkner (Chris)
Hannah Penley
Ashley Galeazzi
Alexis Trofholz
Sara Kellam
Dana Scaccalossi
Katie Farris
Wendy Gibson
Ryan was just the best. He was seamless with his relaxed approach. We never felt rushed or under pressure. On a scale of 1-10 I gave him a 20. You won't be disappointed! Make sure plans now like we did and have peace of mind for your family and friends.
Andrea Chamblee
My husband was an Annapolis Capital reporter murdered in the mass shooting June 28, 2018. FHN Funeral Home was not the closest service provider, but was so highly recommended I put myself in their compassionate and competent hands. Jen Chance handled the despondent family, the medical examiner, the dignified guests, the press scrum, the police presence, the traffic jams, the uncertain reception requirements, the photo display, the music, the financial matters, and me, in all my distress, with gentle fortitude, efficiency, and grace. I can't thank her enough.
shelda fitzhugh
Everything, they were wonderful when my nephew passed years ago and when my brother passed 5 years ago. I was having trouble with my hip, they took care of me with so much passion. A lot of my friends commented to me how professional they all were. Magnificent funeral home and people. I sent them a letter telling them how much I appreciated everything they did and now I have the opportunity tell everyone.
Allie Sansing
Sir:Last November Justin handled my mother's final requests with incredible skill and compassion. I met with Justin prior and we had established how to proceed. When the day came he with a cohort visited my mother's home who was under Hospice care and took care of her with such respect it humbled me. It was clear to my family I made the correct selection in Justin and your entire organization. A most difficult task was handled with such aplomb I wanted to share my families respect. Thank you for your professionalism and having Justin in your employ!LTC Alan R. Brandolini USA Ret
Ruth Higgins
Newnam's has always gone above & beyond to show compassion to families when it's needed most. During the crucial period of planning through the time of the service, they don't just leave it there, they call you to check on you, they give you guidance verbally as well as written (because we're not thinking clearly at the time), and honor your loved one during the holidays with a crystal ornament on their tree. (most people don't even come in to pick their ornament up, can't imagine why, ours is beautiful). This isn't an easy career choice, God bless each one of them there, they treat you & your loved one like family. I personally know one of the young ladies whose about to take her final exam to become a licensed mortician, Melissa Martelli, she sets the example of how to show respect & compassion towards people in the hour of loss. I've used this funeral home for several family members & I can't say enough good things about them, they go the extra mile.
Megan Munoz
It's never easy losing a loved one, but everyone here was so kind, compassionate, and understanding. The hall is gorgeous. I didn't worry about one detail once i walked into the funeral home. While i hope to never return, reality says we will be back, to trust them with anyother beautiful service.
Jessica Wise
I have, unfortunately, been to a lot of funeral services in my life. The team at Fellows, Helfenbein & Newnam are some of the kindest and most gracious I've ever met. I highly recommend them if you find yourself needing funeral services prepared for a loved one.
Shelley Still
Thank you all for the loving and kind care extended to our family in the loss of our beloved husband and father. Every person was generously gentle during such a difficult period of our lives. Having this staff of caring people made a difficult time more bearable . We will always remember this. Thanks to all.
John Bunch
We had to go home and wash our washables and Dry Clean our other garments from sitting on the couch. Why? The unmistakable odor of Urine. For 1 hour all of us were subjected to this dreadful odor. We not only washed our garments but showered again. Dreadful
Bree Youngblood
I used the link on the Funeral Home page to order flowers. The flowers that were "guarenteed to be hand delivered" was not! They said no one was there to receive them. This was for a graveside service. I was not available when they left message. So they never got delivered!
Elizabeth Cozzi
Nakita Roberton
Heather Kerber
Danielle Carter
Rhiannon Schmidt
rushfd69
Mark Marshall
Carlin McLamb
Bernice Dennis