Customer Reviews Summary
Pet Cremation Services (PCS) has received overwhelmingly positive reviews for their compassionate and professional service during a difficult time for pet owners. Many customers praised Daryl for his kindness, quick turnaround in returning ashes, and the beautiful urns and memorial options provided. The facility is noted for its clean and respectful environment, making it a trusted choice for pet cremation needs.
Dawn Miller
I'm a receptionist with a small practice an hour west of PCS. Jamey picks up and drops off at our location twice a week. Pets are returned to our office within 48 hours of pick up. Our clients are always satisfied with the results and turnaround. I've only been here for 8 months but I've heard horror stories about services from other companies our clinic has contracted with in the past. PCS feels like an extension of our team and we are grateful for their service.
Elissa
This company and service is absolutely amazing. They handle your furry baby with tremendous care and personally deliver them to your door. Their boxes are absolutely beautiful and they truly do care about your lost loved one. Highly recommend and will use them for all our pets in the future.
carla golden
They were so nice! DAVE actually delivered my baby to me at home. The oak box is absolutely beautiful and the plated name is also. I feel like they handled my baby with great care also received a.charm with other items. It is beautiful. I would definitely recommend if you absolutely had no other choice to use their services! Thank you Pet Cremation Serivces, I am very grateful.
Huera
I definitely recommend PCS to anyone who needs these services for their beloved pet. Daryl came very quickly to pick up my beautiful bunny, Tizzy and he had her back within a few days. I was new to this process as it was the first time I had a pet die as an adult; but he explained everything very well and was super nice. I will definitely be reaching out to him again when needed. Thank you so much ❤️
Dawn Miller
I'm a receptionist with a small practice an hour west of PCS. Jamey picks up and drops off at our location twice a week. Pets are returned to our office within 48 hours of pick up. Our clients are always satisfied with the results and turnaround. I've only been here for 8 months but I've heard horror stories about services from other companies our clinic has contracted with in the past. PCS feels like an extension of our team and we are grateful for their service.
Elissa
This company and service is absolutely amazing. They handle your furry baby with tremendous care and personally deliver them to your door. Their boxes are absolutely beautiful and they truly do care about your lost loved one. Highly recommend and will use them for all our pets in the future.
carla golden
They were so nice! DAVE actually delivered my baby to me at home. The oak box is absolutely beautiful and the plated name is also. I feel like they handled my baby with great care also received a.charm with other items. It is beautiful. I would definitely recommend if you absolutely had no other choice to use their services! Thank you Pet Cremation Serivces, I am very grateful.
Huera
I definitely recommend PCS to anyone who needs these services for their beloved pet. Daryl came very quickly to pick up my beautiful bunny, Tizzy and he had her back within a few days. I was new to this process as it was the first time I had a pet die as an adult; but he explained everything very well and was super nice. I will definitely be reaching out to him again when needed. Thank you so much ❤️
Ravyn Martinez
I work at Towne & Country Animal Clinic in Fairborn where Jamey is our representative and he is amazing! Never fails to greet us with such a great attitude and is always willing to help out wherever he can. Couldn't have asked for a better rep! :)
Tony Majercik
When my Ninja went to heaven I wasn't sure where to go but wanted the best for my baby, glad I found Daryl at PCS Wickliffe, he got us right in and it was close by. Great price with additional options-I got the foam paw print and a fur clipping. He made me feel better in a tough situation and explained and showed me everything. I got her back the next day, beautifully packaged very memorable and meaningful! Made me cry, thank you! I HIGHLY recommend to anyone needing this service. Thank you again for being there to help me through this! A++++++
courtney west
Highly recommend Pet Cremation Services. Super professional, kind and they did a phenomenal job bringing my baby home the way she deserved. They made the loss of my girl a little easier- thank you!!!!
Kathleen Burtick
Darryl has so much compassion when it comes to the grieving families of the pets brought to him for his service. So professional, responds to voice mail, and as I was not the one who picked up the cremains of my cat, he called me to make sure I was pleased with the services provided and to make sure Kobe arrived home safely. I highly recommend this business.
Heather Elliott
We cannot thank Daryl enough for how kind he was during this rough time for my daughter. She lost her 4 month old puppy, and wanted to deliver her baby to him herself. Michelle enjoyed talking to Daryl, and he helped her with the grieving process. He was so compassionate, and returned Duchess the very next day in a beautiful urn. Daryl even added a sweet phrase to her plaque. We highly recommend Pet Cremation Services in Wickliffe, Ohio to anyone during their time of loss.
Nicole Picciano
We had an exceptional experience with Daryl and Pet Cremation Services. Not only was he very compassionate and understanding during a very difficult time, we received our precious dog’s remains back in just two days. The whole process was made as easy as it could be, given circumstances. I also felt the pricing for everything was more than reasonable- I was expecting much higher.I highly recommend Daryl and his services when need be.
Jen Yappel
Daryl was very compassionate during the process. He provided wonderful service and got my little guy back home quickly. Prices were reasonable for packages and I was happy with my foam paw. I was recommended through my rescue but will continue to use him for all my other needs.
Matthew Dea
Daryl at pet cremation services did an amazing job with our cat Tigger. He was very nice and made this process as easy as possible. The tin that our little buddy is in is beautiful and now we will have a piece of him forever. Losing an animal is always a difficult thing but Daryl made this whole thing much easier AND quicker. Not even a full day and we got our little guys ashes back. Thank you Daryl !!!
Mike Riha
Daryl was very professional, caring and courteous. I had just sent a friend of mine to him to help her with a cat, then unfortunately I ended up needing his services a very short time later to help me with my dog. Could not ask for a better experience dealing with this situation. If I know of anyone needing this type of service I will definitely recommend Daryl at Pet Cremation Services.
Karen Harris
We suddenly had to put our Juno (140 lb Mastiff) down and was unprepared for the process. After she was gone, the clinic was going to put her in the back room of their offices and could not guarantee when she would be cremated. This was not acceptable to us. I immediately called Daryl and he was willing to help. We drove her to him and he was so caring and treated her with dignity and respect. Dennis made such a difference. It eased our grief and he treated us with concern and kindness. I would highly recommend Daryl.
melissa
Highly recommend!!! Daryll was so helpful and compassionate during such a difficult time losing my fur baby. Was so hard of a thing to go through andHe made me feel so comfortable knowing what care was being given to my baby after she passed. I didn’t have to wait weeks to get her back. He also offers a foam paw print so I wouldn’t have to worry about a clay one breaking or cracking and it comes in a little case that closes so you can’t accidentally touch the paw print then you can place a photo in the top. Love the heart charm with the card and paw prints in it the charm is 2 halves. One placed with her and the other for me to keep so she’s with me all the time. Also a beautiful wooden urn with name plate. I would never go anywhere else for something that is so hard. Amazing compassionate caring place
Fran Miller
We lost our kitty recently and were very fortunate to be able to be with her during her last moments.I called and was very nearly immediately able to take her in for cremation. Daryl was very kind and compassionate and we had our Iggy back the very next day in a beautiful wooden box with her name inscribed on it along with a half heart pendant (half with Iggy and half for us,) paw prints and a lovely card with her paw prints.Daryl then went above and beyond by delivering her to me. I would very highly recommend them and will unfortunately, but gratefully use them again.
katie marshall
Daryl & PCS have outdone themselves again. After having lost our cat in January and using PCS for aftercare, it was a no-brainer to call up Daryl again when my family had to help our old boy over the rainbow bridge. Daryl took such amazing care of our Buddy. We were absolutely blown away yet again. Thank you so much, Daryl & PCS!
Betty Childress
SO pleased with Daryl and Pet Cremation Services in Wickliffe. He was very respectful and has such a compassionate disposition that made me very comfortable in him taking care of my sweet Cookie. She was returned to me in a few short days. Thank you for everything Daryl.
Catharine Marshall
Daryl provided such a wonderful service to my family when our furbaby passed. He went the extra mile and made my family feel so at peace during such a hard time. A few short days and he brought our baby back home to us. Thank you Daryl & PCS!!
Lorie Vantilburg
I have used them in the past when I lost one of my fur babies and have recommended him to several people. Unfortunately on Tuesday I made the decision to send my kitty Monkey over the rainbow bridge due to health issues. I called Darryl to make arrangements to pick him up after the vet appointment. I was crying so hard he could barely understand what I was saying so I had to repeat myself a few times. The compassion and patience that Darryl showed me was above and beyond. When he picked Monkey up and dropped off his urn 2 days later he knew how hard it was for me. The look on his face handing the urn to me showed that he sympathized and understood my grief. It’s hard losing a pet but for him to do this day in and day out dealing with seeing our grief shows what an amazing person he is.
Shari
My daughter suddenly lost her bunny Clovey(Clover). He was amazing to get us in and make the experience for her as easy and comforting as possible.We have used his facility in the past and will always continue as he understands that pets leave a paw print forever in your heart.The fur and paw print she received not knowing we were getting made her cry tears of happiness that he thought of that.Thank you so much from all of us!!
Heidi Lamb
I have used Pet Cremation Services a few times over the last couple years and Daryl always takes such good care of me and my loved animals that have passed on. He is very caring and has a wonderful approach to people in their time of sorrow. I recommend their services to anyone that I know if they are going through the process of finding cremation services for their pets.
Stephanie Bruce
Very caring and respectful and compassionate …made a difficult situation easier and the final box, plaque are beautiful. I am grateful, thank you.
Becky Jovanovic
Daryll was amazing! During such a terrible moment in my life, he was patient and kind. He clearly explained all of my options. Went out of his way to accommodate our time frame. Communicated throughout the process. He was professional and courteous. He made our loss a little less devastating. Thank you Daryll.
Timothy V. Moquin
Our driver, Jamey, does an excellent job! He has never let us down!
LaTonya Murray
Last week, my dear baby died unexpectedly during the night. Distraught, I searched for a cremation service hoping to find something reasonably priced. Pet Cremation Services had a listed location very close to my home. I left a message and received a call back first thing. Daryl picked up my Gino that morning and returned him home in a matter of days. I’m so appreciative of the compassion shown by Daryl and the expeditious service provided. Thank you, Daryl Whitten and Pet Cremation Services!
Sherri Lee Troy
Daryl was very kind and and considerate. Helped make the process of loosing our beloved Cassidy a much smoother process. Daryl made sure ALL our needs were met. I could not have asked for better service. Thank you Daryl
Danielle Oboczky
A pleasant experience given our unpleasant circumstance. Our very loved family cat passed suddenly…I happened upon PCS and am thankful I did. Darryl even bought our Baby back home to us. I don’t want to have to do it again but being a pet owner I know we will use this service again…
Mary Jones
Very respectful, thoughtful, and efficient. In our time of grief, Daryl made sure we knew our companion would be a priority and not just profit. Very affordable and accessible locally.
Discgolf4life 09
They went above & beyond for our baby! Very happy with their services!
Dawn Miller
I'm a receptionist with a small practice an hour west of PCS. Jamey picks up and drops off at our location twice a week. Pets are returned to our office within 48 hours of pick up. Our clients are always satisfied with the results and turnaround. I've only been here for 8 months but I've heard horror stories about services from other companies our clinic has contracted with in the past. PCS feels like an extension of our team and we are grateful for their service.
Elissa
This company and service is absolutely amazing. They handle your furry baby with tremendous care and personally deliver them to your door. Their boxes are absolutely beautiful and they truly do care about your lost loved one. Highly recommend and will use them for all our pets in the future.
carla golden
They were so nice! DAVE actually delivered my baby to me at home. The oak box is absolutely beautiful and the plated name is also. I feel like they handled my baby with great care also received a.charm with other items. It is beautiful. I would definitely recommend if you absolutely had no other choice to use their services! Thank you Pet Cremation Serivces, I am very grateful.
Huera
I definitely recommend PCS to anyone who needs these services for their beloved pet. Daryl came very quickly to pick up my beautiful bunny, Tizzy and he had her back within a few days. I was new to this process as it was the first time I had a pet die as an adult; but he explained everything very well and was super nice. I will definitely be reaching out to him again when needed. Thank you so much ❤️
Ravyn Martinez
I work at Towne & Country Animal Clinic in Fairborn where Jamey is our representative and he is amazing! Never fails to greet us with such a great attitude and is always willing to help out wherever he can. Couldn't have asked for a better rep! :)
Tony Majercik
When my Ninja went to heaven I wasn't sure where to go but wanted the best for my baby, glad I found Daryl at PCS Wickliffe, he got us right in and it was close by. Great price with additional options-I got the foam paw print and a fur clipping. He made me feel better in a tough situation and explained and showed me everything. I got her back the next day, beautifully packaged very memorable and meaningful! Made me cry, thank you! I HIGHLY recommend to anyone needing this service. Thank you again for being there to help me through this! A++++++
courtney west
Highly recommend Pet Cremation Services. Super professional, kind and they did a phenomenal job bringing my baby home the way she deserved. They made the loss of my girl a little easier- thank you!!!!
Kathleen Burtick
Darryl has so much compassion when it comes to the grieving families of the pets brought to him for his service. So professional, responds to voice mail, and as I was not the one who picked up the cremains of my cat, he called me to make sure I was pleased with the services provided and to make sure Kobe arrived home safely. I highly recommend this business.
Heather Elliott
We cannot thank Daryl enough for how kind he was during this rough time for my daughter. She lost her 4 month old puppy, and wanted to deliver her baby to him herself. Michelle enjoyed talking to Daryl, and he helped her with the grieving process. He was so compassionate, and returned Duchess the very next day in a beautiful urn. Daryl even added a sweet phrase to her plaque. We highly recommend Pet Cremation Services in Wickliffe, Ohio to anyone during their time of loss.
Nicole Picciano
We had an exceptional experience with Daryl and Pet Cremation Services. Not only was he very compassionate and understanding during a very difficult time, we received our precious dog’s remains back in just two days. The whole process was made as easy as it could be, given circumstances. I also felt the pricing for everything was more than reasonable- I was expecting much higher.I highly recommend Daryl and his services when need be.
Dawn Putnam
With the sadness that came upon our family losing our beloved doggie, Pet Cremation Services is the only place I trust to care for my pet and ashes. It’s a personal experience, customers receive direct one on one attention and every question is answered. Thank you so much
charissa adams
Daryl went above and beyond to help me through a very difficult time, he actually brought my Mittens’ ashes to me at work so I could have him back instead of having to wait longer. Very kind and compassionate.
Jessica Ake
They went above and beyond their duties while working with me. They were so respectful and compassionate. My boy came back to me in a beautiful urn with a breathtaking plaque. Given the consequences, I could not have asked for a better experience.
love child
I wasn't sure who to go with after I lost my feline friend. I decided to go with PCS and I'm sure glad I did.Daryl is quick to take care of your needs and is a very nice person.Go with PCS!!You won't be sorry 😊
Jesse Johnson
Had a couple issues but nothing insanely serious:- Receptionist yelled about how much she hated snakes when I dropped off my deceased pet (not the one who was helping me, another one across the room who had overheard me)- I was contacted and told they were unable to do a belly print for my snake :( I figure there’s not much they can do but it was still disappointing- Called me when my pet was ready even though I specifically requested a text instead of call (I have hearing issues) and I had to get another person to help me with the call because they refused to text (even though they had texted me earlier in the process to let me know they couldn’t do a belly print)Picking my pet up was okay, the receptionist was kind and had everything ready when they said it would be.TL;DR: Overall, if you’re d/Deaf/HOH or a snake owner I don’t recommend working with this service unless you absolutely cannot afford anything else. Relatively cheap options (considering most places I’ve seen are $100+), but not a totally enjoyable experience IMO.
Chris Sestak
Very professional, sensitive to the situation, efficient, reasonably priced and clearly explained all the options. It's not easy dealing with losing a member of your animal-family, but they made this part as stress-free as possible.
Emily Tekavec
Extremely friendly and helpful. Very quick turn around time. He stayed in contact with me the whole time and answered all my questions. Was professional and caring the entire time. I couldn't have asked for a better experience
Lindsay
Highly recommend this place! Daryl is super nice. It’s a quick and easy process. Affordable prices! Overall super satisfied with the whole service! Thank you for everything you’ve done!
Debbie Martin
I went to the Wickliffe location and I was so glad I did. The got my pet back fast in a beautiful wood box with so much kindness and respect for my loss. I highly recommend this place.
rob schneider
Daryl was awesome and turn around was fast .compassionate professional and did a fantastic job highly recommend
Jen Yappel
Daryl was very compassionate during the process. He provided wonderful service and got my little guy back home quickly. Prices were reasonable for packages and I was happy with my foam paw. I was recommended through my rescue but will continue to use him for all my other needs.
Matthew Dea
Daryl at pet cremation services did an amazing job with our cat Tigger. He was very nice and made this process as easy as possible. The tin that our little buddy is in is beautiful and now we will have a piece of him forever. Losing an animal is always a difficult thing but Daryl made this whole thing much easier AND quicker. Not even a full day and we got our little guys ashes back. Thank you Daryl !!!
Mike Riha
Daryl was very professional, caring and courteous. I had just sent a friend of mine to him to help her with a cat, then unfortunately I ended up needing his services a very short time later to help me with my dog. Could not ask for a better experience dealing with this situation. If I know of anyone needing this type of service I will definitely recommend Daryl at Pet Cremation Services.
Karen Harris
We suddenly had to put our Juno (140 lb Mastiff) down and was unprepared for the process. After she was gone, the clinic was going to put her in the back room of their offices and could not guarantee when she would be cremated. This was not acceptable to us. I immediately called Daryl and he was willing to help. We drove her to him and he was so caring and treated her with dignity and respect. Dennis made such a difference. It eased our grief and he treated us with concern and kindness. I would highly recommend Daryl.
melissa
Highly recommend!!! Daryll was so helpful and compassionate during such a difficult time losing my fur baby. Was so hard of a thing to go through andHe made me feel so comfortable knowing what care was being given to my baby after she passed. I didn’t have to wait weeks to get her back. He also offers a foam paw print so I wouldn’t have to worry about a clay one breaking or cracking and it comes in a little case that closes so you can’t accidentally touch the paw print then you can place a photo in the top. Love the heart charm with the card and paw prints in it the charm is 2 halves. One placed with her and the other for me to keep so she’s with me all the time. Also a beautiful wooden urn with name plate. I would never go anywhere else for something that is so hard. Amazing compassionate caring place
Fran Miller
We lost our kitty recently and were very fortunate to be able to be with her during her last moments.I called and was very nearly immediately able to take her in for cremation. Daryl was very kind and compassionate and we had our Iggy back the very next day in a beautiful wooden box with her name inscribed on it along with a half heart pendant (half with Iggy and half for us,) paw prints and a lovely card with her paw prints.Daryl then went above and beyond by delivering her to me. I would very highly recommend them and will unfortunately, but gratefully use them again.
katie marshall
Daryl & PCS have outdone themselves again. After having lost our cat in January and using PCS for aftercare, it was a no-brainer to call up Daryl again when my family had to help our old boy over the rainbow bridge. Daryl took such amazing care of our Buddy. We were absolutely blown away yet again. Thank you so much, Daryl & PCS!
Betty Childress
SO pleased with Daryl and Pet Cremation Services in Wickliffe. He was very respectful and has such a compassionate disposition that made me very comfortable in him taking care of my sweet Cookie. She was returned to me in a few short days. Thank you for everything Daryl.
Catharine Marshall
Daryl provided such a wonderful service to my family when our furbaby passed. He went the extra mile and made my family feel so at peace during such a hard time. A few short days and he brought our baby back home to us. Thank you Daryl & PCS!!
Lorie Vantilburg
I have used them in the past when I lost one of my fur babies and have recommended him to several people. Unfortunately on Tuesday I made the decision to send my kitty Monkey over the rainbow bridge due to health issues. I called Darryl to make arrangements to pick him up after the vet appointment. I was crying so hard he could barely understand what I was saying so I had to repeat myself a few times. The compassion and patience that Darryl showed me was above and beyond. When he picked Monkey up and dropped off his urn 2 days later he knew how hard it was for me. The look on his face handing the urn to me showed that he sympathized and understood my grief. It’s hard losing a pet but for him to do this day in and day out dealing with seeing our grief shows what an amazing person he is.
Tina Brooks
He did a beautiful job with my cat and dog very understanding reasonable prices
TheD002
Great, caring and friendly service. Staff has real compassion and empathy for pet owners going through loss and grieving process.
William Bard
Daryl was great,call him during normal business hours He will get back to you quickly
Rochelle Wagner
I want to thank Daryl and Pet Cremation Services for their assistance this past month with the passing of 2 of my pugs.
Spacey Stacey
Very polite staff, they didn't try to up sell me, most of all the best price apposed to local cometitors
jennifer broderick
Raelee Clark
Jessi Cooper
David Lamascola
Jessica Watson
Shari
My daughter suddenly lost her bunny Clovey(Clover). He was amazing to get us in and make the experience for her as easy and comforting as possible.We have used his facility in the past and will always continue as he understands that pets leave a paw print forever in your heart.The fur and paw print she received not knowing we were getting made her cry tears of happiness that he thought of that.Thank you so much from all of us!!
Heidi Lamb
I have used Pet Cremation Services a few times over the last couple years and Daryl always takes such good care of me and my loved animals that have passed on. He is very caring and has a wonderful approach to people in their time of sorrow. I recommend their services to anyone that I know if they are going through the process of finding cremation services for their pets.
Stephanie Bruce
Very caring and respectful and compassionate …made a difficult situation easier and the final box, plaque are beautiful. I am grateful, thank you.
Becky Jovanovic
Daryll was amazing! During such a terrible moment in my life, he was patient and kind. He clearly explained all of my options. Went out of his way to accommodate our time frame. Communicated throughout the process. He was professional and courteous. He made our loss a little less devastating. Thank you Daryll.
Timothy V. Moquin
Our driver, Jamey, does an excellent job! He has never let us down!
LaTonya Murray
Last week, my dear baby died unexpectedly during the night. Distraught, I searched for a cremation service hoping to find something reasonably priced. Pet Cremation Services had a listed location very close to my home. I left a message and received a call back first thing. Daryl picked up my Gino that morning and returned him home in a matter of days. I’m so appreciative of the compassion shown by Daryl and the expeditious service provided. Thank you, Daryl Whitten and Pet Cremation Services!
Sherri Lee Troy
Daryl was very kind and and considerate. Helped make the process of loosing our beloved Cassidy a much smoother process. Daryl made sure ALL our needs were met. I could not have asked for better service. Thank you Daryl
Danielle Oboczky
A pleasant experience given our unpleasant circumstance. Our very loved family cat passed suddenly…I happened upon PCS and am thankful I did. Darryl even bought our Baby back home to us. I don’t want to have to do it again but being a pet owner I know we will use this service again…
Mary Jones
Very respectful, thoughtful, and efficient. In our time of grief, Daryl made sure we knew our companion would be a priority and not just profit. Very affordable and accessible locally.
Discgolf4life 09
They went above & beyond for our baby! Very happy with their services!
Amanda Mills
Jenn N