Pet Cremation Services Inc

Pet Cremation in Columbus, Ohio

Individual (Private) Cremation Compassionate Service Urn Options
Speedy Return of Ashes Communication Issues Driver Conduct
4.6 255 reviews

Customer Reviews

Customer Reviews Summary

Pet Cremation Services is highly praised for their compassionate service and attention to detail during a difficult time. Many customers appreciate the beautiful urns and keepsakes, such as paw prints and fur locks, that they receive after their pets' cremation. The staff is noted for their professionalism and empathy, making the process smoother for grieving pet owners. However, there are some concerns regarding service consistency and communication, particularly in instances of delays and mix-ups.

J'Nessa Stone

J'Nessa Stone

a week agoNew

This is our 2nd time using their services, the first time was a few years ago for our dog, an amazing experience in a sad time. This time it was for my daughters cat. This was a sudden and unexpected event. After dealing with the wonderful people at the vet hospital, they handled the transfer and everything. Our sweet boys ashes and his paw print were delivered to us by the company. The gentleman who delivered the ashes was very kind and compassionate to our loss. The box is beautiful and the paw print is perfect. Thank you so much for what you do, this brought my daughter so much comfort to know her best friend was taken care of by people who care.

Michael Techtino

Michael Techtino

a month ago

I don’t leave reviews often, but good or bad when I do, it is very much deserved! I have to say my family and I are so happy we chose them. I called around to a couple different places and felt they were unreasonable. PCS inc was not only reasonable but they were great people that brought us a little more comfort during this hard time. Our whole experience was awesome, from start to finish. The icing on the cake was the sense of urgency! After payment, my pup was already picked up and on the way there within an hour and thirty minutes. I’d like to thank the whole team and staff for helping us out!

Patricia Holmes

Patricia Holmes

2 months ago

I wanted to express my heartfelt thank you for the kindness, compassion, and respect you showed to our beloved dog, Ruby. Your empathy and professionalism during this difficult time were truly appreciated. This being the first time experiencing letting go of a pet has been really rough on our family. So, I wanted to let you know, I am so grateful of all the extra steps you had taken, which shows in all the special little touches. I let my vet know...I wanted a paw print of her, but forgot to ask for a snippet of her fur. When I got her back, I received a beautifully done paw print, and a locket of her fur (thank you), and a card that contained a token of a broken heart...receiving that keepsake and knowing the other 1/2 has been put in her box with her was simply amazing.Thank you for being there!

Helen Watson

Helen Watson

7 months ago

When our Bailey passed away June 8, 2024, I contacted Pet Cremation Services. I had not had this experience in the past so I had no idea who to call, but based my decision on reviews. So glad that I did… From the very first interaction with the staff, they were so compassionate and caring. The gentleman that picked Bailey up, Jamie, was wonderful; And Paul returned his remains. He was great, as well. I was so pleased with everything I received and was very shocked with the quality for the price. Will definitely recommend Pet Cremation Services. Thank you all so much for your compassion during this very difficult time.

Business Hours & Maps

Sunday Closed
Monday 8:00 - 17:00
Tuesday 8:00 - 17:00
Wednesday 8:00 - 17:00
Thursday 8:00 - 17:00
Friday 8:00 - 17:00
Saturday 8:00 - 12:00