Customer Reviews Summary
Pet Cremation Services is highly praised for their compassionate service and attention to detail during a difficult time. Many customers appreciate the beautiful urns and keepsakes, such as paw prints and fur locks, that they receive after their pets' cremation. The staff is noted for their professionalism and empathy, making the process smoother for grieving pet owners. However, there are some concerns regarding service consistency and communication, particularly in instances of delays and mix-ups.
J'Nessa Stone
This is our 2nd time using their services, the first time was a few years ago for our dog, an amazing experience in a sad time. This time it was for my daughters cat. This was a sudden and unexpected event. After dealing with the wonderful people at the vet hospital, they handled the transfer and everything. Our sweet boys ashes and his paw print were delivered to us by the company. The gentleman who delivered the ashes was very kind and compassionate to our loss. The box is beautiful and the paw print is perfect. Thank you so much for what you do, this brought my daughter so much comfort to know her best friend was taken care of by people who care.
Michael Techtino
I donβt leave reviews often, but good or bad when I do, it is very much deserved! I have to say my family and I are so happy we chose them. I called around to a couple different places and felt they were unreasonable. PCS inc was not only reasonable but they were great people that brought us a little more comfort during this hard time. Our whole experience was awesome, from start to finish. The icing on the cake was the sense of urgency! After payment, my pup was already picked up and on the way there within an hour and thirty minutes. Iβd like to thank the whole team and staff for helping us out!
Patricia Holmes
I wanted to express my heartfelt thank you for the kindness, compassion, and respect you showed to our beloved dog, Ruby. Your empathy and professionalism during this difficult time were truly appreciated. This being the first time experiencing letting go of a pet has been really rough on our family. So, I wanted to let you know, I am so grateful of all the extra steps you had taken, which shows in all the special little touches. I let my vet know...I wanted a paw print of her, but forgot to ask for a snippet of her fur. When I got her back, I received a beautifully done paw print, and a locket of her fur (thank you), and a card that contained a token of a broken heart...receiving that keepsake and knowing the other 1/2 has been put in her box with her was simply amazing.Thank you for being there!
Helen Watson
When our Bailey passed away June 8, 2024, I contacted Pet Cremation Services. I had not had this experience in the past so I had no idea who to call, but based my decision on reviews. So glad that I did⦠From the very first interaction with the staff, they were so compassionate and caring. The gentleman that picked Bailey up, Jamie, was wonderful; And Paul returned his remains. He was great, as well. I was so pleased with everything I received and was very shocked with the quality for the price. Will definitely recommend Pet Cremation Services. Thank you all so much for your compassion during this very difficult time.
J'Nessa Stone
This is our 2nd time using their services, the first time was a few years ago for our dog, an amazing experience in a sad time. This time it was for my daughters cat. This was a sudden and unexpected event. After dealing with the wonderful people at the vet hospital, they handled the transfer and everything. Our sweet boys ashes and his paw print were delivered to us by the company. The gentleman who delivered the ashes was very kind and compassionate to our loss. The box is beautiful and the paw print is perfect. Thank you so much for what you do, this brought my daughter so much comfort to know her best friend was taken care of by people who care.
Michael Techtino
I donβt leave reviews often, but good or bad when I do, it is very much deserved! I have to say my family and I are so happy we chose them. I called around to a couple different places and felt they were unreasonable. PCS inc was not only reasonable but they were great people that brought us a little more comfort during this hard time. Our whole experience was awesome, from start to finish. The icing on the cake was the sense of urgency! After payment, my pup was already picked up and on the way there within an hour and thirty minutes. Iβd like to thank the whole team and staff for helping us out!
Patricia Holmes
I wanted to express my heartfelt thank you for the kindness, compassion, and respect you showed to our beloved dog, Ruby. Your empathy and professionalism during this difficult time were truly appreciated. This being the first time experiencing letting go of a pet has been really rough on our family. So, I wanted to let you know, I am so grateful of all the extra steps you had taken, which shows in all the special little touches. I let my vet know...I wanted a paw print of her, but forgot to ask for a snippet of her fur. When I got her back, I received a beautifully done paw print, and a locket of her fur (thank you), and a card that contained a token of a broken heart...receiving that keepsake and knowing the other 1/2 has been put in her box with her was simply amazing.Thank you for being there!
Helen Watson
When our Bailey passed away June 8, 2024, I contacted Pet Cremation Services. I had not had this experience in the past so I had no idea who to call, but based my decision on reviews. So glad that I did⦠From the very first interaction with the staff, they were so compassionate and caring. The gentleman that picked Bailey up, Jamie, was wonderful; And Paul returned his remains. He was great, as well. I was so pleased with everything I received and was very shocked with the quality for the price. Will definitely recommend Pet Cremation Services. Thank you all so much for your compassion during this very difficult time.
dardblu
A note of thanks to you, Jessica, and the team at Pet Cremation Services. I truly appreciate the care and concern expressed to me over Oliver's death. He was with me just short a month of 21 years and though it had been expected, it was still an extremely disheartening and emotional experience.I could not be happier or more impressed by the quality and service extended to me. The memorial box meets my expectations exactly. Even more, are the additional details that I had not even thought to ask for including a lock of his hair and the imprint of his paw. The beautiful velvet sack and sympathy card rounded out my needs perfectly. Bringing him directly home to me saved the great deal of anxiety I was experiencing in preparation to picking him up.I totally treasure the remembrance you created for me. Thank you.
Kady H.
Jessica exceeded all expectations for any type of business. She showed that she really cares and put in an effort to make me as comfortable as I could be during the most difficult time. I had my Moo since she was six weeks old and turning 12 years old in a few months, she was truly a part of our family, like a child to me. They took great care in their services and made her memorial beautiful. I cannot express the gratitude I have for Jessica, she became a friend in a short amount of time.
Sam Sunde
Iβve been with my current company for 5 years and I have loved working with the staff at PCS. They are super friendly, knowledgeable and quick to respond. Jamey is our driver & he is fantastic! His communication with the clinic is quick and efficient. He always arrives on time & has a great attitude. Thank you PCS & Jamey for all that you guys do for our beloved pets.
Micki Kochheiser
I am the manager of Horizon Animal Hospital. We have used Pet Cremation and the business prior to this. We have always been extremely happy with the business, and the driver we have now. Ben takes extra time to be sure everything is correct and no mistakes or confusion happens. I never have any doubt with Ben's work that everything is absolutely correct. We are very happy with both Ben and the company and have no reason to go elsewhere.
Boyd Funeral
We used PCS for our business. They have always been helpful, professional and punctual. The wood urns are beautiful and those foam paw prints are a lovely keepsake. Not to mention our driver, Dave is great to work with, too! Thanks to everyone at PCS!
Sara Delgado
We had to put our baby Tickles down last week. Our vet uses Pet Cremation Services. We didn't know what to expect but we trust our vet. Tickles came home yesterday in a beautiful wood grain box. I could not be happier with the ease of the entire experience. Pet Cremations made a very difficult time as beautiful as it could have been. They were very fast as well.
Crickett Michael
Can not express my gratitude with Miss Jessica , Chris and Dave , into words. They are the most compassionate individuals I've come across in such a longtime. Making arrangements to take care of my 200lb Iris Wolfhound at a last moment call. My boy suffered from Wobbler's Disease and he left us abruptly. Thank you to these amazing individuals that made the difficult time less stressful! I will recommend this company to everyone I meet!
Courtney Fenton
PCS was outstanding, professional and friendly. I would recommend them to anyone dealing with the loss of a beloved pet. They really go above and beyond and actually care.
mary jedlicka
Beauβs death was unexpected and devastating for our family. PCS did such a wonderful job with his cremation and paw print - I cried when he came back home to us! They were so quick and so caring and helped us out during a very difficult time.
A Random Anvil
My vet uses this company to do cremations, so when my cat passed away, she was sent there. I was nervous about her having to travel so far and thinking about horror stories of mix-ups or not getting cremains back, but something else. The vet explained their chain of custody system to ensure that does not occur. I got my fur (most definitely her!) and a charm with the other half in the urn along with a paw print (this company does paw prints as well, highly recommend). Super reasonable price too, if that's something you're concerned about.
Tashia Schoonover
I work at Kroner Animal Care in Athens and Jamie is our cremation service guy, he is wonderful always professional and caring. Jamie gives us all the new updates with the company and is a helping hand here at the clinic if needed. He definitely needs a shout out for being a wonderful person.
Shelby Simpson
Our clinic has been using Pet Cremation Services for many years. They are courteous, professional and wonderful to work with. Byron with PCS has been great with all of our needs and continues to be an asset to both businesses. Highly recommend for both personal and professional needs.Steff K.
Dakota Sutton
The company I work for has used Pet Cremation Services for over 10 years now with absolutely no issues. PCS is very professional, and they truly care about the families that are grieving. Our driver, Jamey, is absolutely amazing and always has an answer for every question we throw at him.
Vickie Johnson
Jessica and the staff were so helpful and caring as we prepared our beloved cat, Jack for his final goodbye.Jack, our tuxedo cat was was handled with dignity and respect. The staff went above and beyond to help the farewell.Thank you for your kindness and generosity in our difficult times.Jack,Thank you for sharing your life with me.Love always,Mom" Jack, the sprattest of the sprats"
penny frazier
The staff is excellent and helpful. The guy named Jamey handled my kitty cat was excellent he made sure I was ok and handle him with loving and care. He truly one of a kind.
Makenzie Stevens
They went above and beyond my expectations! Iβm used to just a box of ashes and a clay paw print, which was what I was expecting but what I received was so much more! The wooden box is beautiful and good quality. The black shadow box the paw print came in is definitely my favorite part. Itβs very nicely done and color they use is very pretty. The card absolutely made me cry but it was so beautiful. They also added a little lock of hair in a little bag which I thought was nice too. I did put the 1 half of the card in the shadow box so I could easily display both, but a picture of your pet would be cool there too. This company definitely takes pride in their work and it really shows. When the unfortunate part of owning a pet happens, I highly recommend using this company to honor your pet β€οΈ
donna dodson
This place is absolutely amazing. From the first call to Ryan has he explained everything to me. Then Damian came to my house to pick my Fat Cat up and was so gentle with him and gave me a few extra moments with him and then they even brought him back home to meβ¦
Jennifer Neitzel
I picked up my petβs remains from my vet and I was totally blown away. Thank you so much for the paw print, card and the half a heart. That was the nicest thing and totally unexpected. I was instantly in tears and I just want to thank you for taking such great care of my boy Gambino and for being so thoughtful during this hard time.
Alexis Esparcia
They treated us like family and made a terrible experience so much more manageable. We lost our little baby over the weekend and reached out to them in need of help. They helped us through the entire process of bringing our baby home and I am so grateful to them.
Edgefield Animal Care Center Dr. Lust
We have been using Pet Cremation Services for almost 20 years and they do a wonderful job for us. We have had many great people take care of us over the years, most currently Dave. Highly recommend Pet Cremation Services.
Faith Moore
The hardest day of my life was saying goodbye to my sweet girl she was the best dog a girl couldβve asked for. I am so beyond happy with the treatment we received and extremely happy with how everything turned out everything is beautiful thank you guys so much for taking care of my baby girl.
James McKinney
When my boy Dalton passed, Jamey made sure he got picked up and treated like the king he was. Great service by a great person. Can't express my gratitude enough.
Deb Chafin
I'm employed at a veterinary clinic in Mt. Vernon. Dave is our rep and does a fantastic job! Thank you for your compassion and attention to detail.
Shannon Gunter
Paul is such a great driver and when picking up at our clinic is always kind and offers to help however he can. We appreciate him so much.
Terri Long
The hardest day of my life was saying goodbye to my best friend. It was so hard but made easier by these caring individuals who took such care with my beautiful Coal. It was peaceful. His final resting place is the tack room in a beautiful box with his picture.
Kayla C
PCS cremation service should work on hiring better drivers. The driver driving on 71 south today told me to hurry up with hand gestures, as we were driving into stopped traffic. He then cut in front of me, just to be stopped by the traffic I was driving slow for. Helps to use GPS! Man drives wild in traffic with your deceased animal! All while the highway patrol was behind him π
J'Nessa Stone
This is our 2nd time using their services, the first time was a few years ago for our dog, an amazing experience in a sad time. This time it was for my daughters cat. This was a sudden and unexpected event. After dealing with the wonderful people at the vet hospital, they handled the transfer and everything. Our sweet boys ashes and his paw print were delivered to us by the company. The gentleman who delivered the ashes was very kind and compassionate to our loss. The box is beautiful and the paw print is perfect. Thank you so much for what you do, this brought my daughter so much comfort to know her best friend was taken care of by people who care.
Michael Techtino
I donβt leave reviews often, but good or bad when I do, it is very much deserved! I have to say my family and I are so happy we chose them. I called around to a couple different places and felt they were unreasonable. PCS inc was not only reasonable but they were great people that brought us a little more comfort during this hard time. Our whole experience was awesome, from start to finish. The icing on the cake was the sense of urgency! After payment, my pup was already picked up and on the way there within an hour and thirty minutes. Iβd like to thank the whole team and staff for helping us out!
Patricia Holmes
I wanted to express my heartfelt thank you for the kindness, compassion, and respect you showed to our beloved dog, Ruby. Your empathy and professionalism during this difficult time were truly appreciated. This being the first time experiencing letting go of a pet has been really rough on our family. So, I wanted to let you know, I am so grateful of all the extra steps you had taken, which shows in all the special little touches. I let my vet know...I wanted a paw print of her, but forgot to ask for a snippet of her fur. When I got her back, I received a beautifully done paw print, and a locket of her fur (thank you), and a card that contained a token of a broken heart...receiving that keepsake and knowing the other 1/2 has been put in her box with her was simply amazing.Thank you for being there!
Helen Watson
When our Bailey passed away June 8, 2024, I contacted Pet Cremation Services. I had not had this experience in the past so I had no idea who to call, but based my decision on reviews. So glad that I did⦠From the very first interaction with the staff, they were so compassionate and caring. The gentleman that picked Bailey up, Jamie, was wonderful; And Paul returned his remains. He was great, as well. I was so pleased with everything I received and was very shocked with the quality for the price. Will definitely recommend Pet Cremation Services. Thank you all so much for your compassion during this very difficult time.
dardblu
A note of thanks to you, Jessica, and the team at Pet Cremation Services. I truly appreciate the care and concern expressed to me over Oliver's death. He was with me just short a month of 21 years and though it had been expected, it was still an extremely disheartening and emotional experience.I could not be happier or more impressed by the quality and service extended to me. The memorial box meets my expectations exactly. Even more, are the additional details that I had not even thought to ask for including a lock of his hair and the imprint of his paw. The beautiful velvet sack and sympathy card rounded out my needs perfectly. Bringing him directly home to me saved the great deal of anxiety I was experiencing in preparation to picking him up.I totally treasure the remembrance you created for me. Thank you.
Kady H.
Jessica exceeded all expectations for any type of business. She showed that she really cares and put in an effort to make me as comfortable as I could be during the most difficult time. I had my Moo since she was six weeks old and turning 12 years old in a few months, she was truly a part of our family, like a child to me. They took great care in their services and made her memorial beautiful. I cannot express the gratitude I have for Jessica, she became a friend in a short amount of time.
Sam Sunde
Iβve been with my current company for 5 years and I have loved working with the staff at PCS. They are super friendly, knowledgeable and quick to respond. Jamey is our driver & he is fantastic! His communication with the clinic is quick and efficient. He always arrives on time & has a great attitude. Thank you PCS & Jamey for all that you guys do for our beloved pets.
Micki Kochheiser
I am the manager of Horizon Animal Hospital. We have used Pet Cremation and the business prior to this. We have always been extremely happy with the business, and the driver we have now. Ben takes extra time to be sure everything is correct and no mistakes or confusion happens. I never have any doubt with Ben's work that everything is absolutely correct. We are very happy with both Ben and the company and have no reason to go elsewhere.
Boyd Funeral
We used PCS for our business. They have always been helpful, professional and punctual. The wood urns are beautiful and those foam paw prints are a lovely keepsake. Not to mention our driver, Dave is great to work with, too! Thanks to everyone at PCS!
Sara Delgado
We had to put our baby Tickles down last week. Our vet uses Pet Cremation Services. We didn't know what to expect but we trust our vet. Tickles came home yesterday in a beautiful wood grain box. I could not be happier with the ease of the entire experience. Pet Cremations made a very difficult time as beautiful as it could have been. They were very fast as well.
Katie Mace
I work at The Plains Vet Hospital and we just love Jamey, he is always friendly and helps where ever he can. Keep up the awesome work!!!
Kacie Sayre
I am completely blown away at the compassion this business gives!! I lost my dog suddenly to a horrific accident, a dog attack. I never expected so much from a cremation service. I am forever grateful for my paw print of my nugget. I had no idea Iβd receive something so special and the fact that Fudgeβs ashes were hand delivered is just exceptional. 10/10 all around would recommend this business!!
Shay Vollet
The clinic I work for has used PCS for years, without any issues. Our driver, Jamey, is knowledgeable, and always goes above and beyond for us.
East Columbus Veterinary Hospital
We have used PCS for over 40 years! JD provides prompt pickup and delivery of their remains. They pay attention to details that grieving pet owners appreciate as well as we do too!
Lauren Zaleski
We lost our sweet boy on 8/8, and his remains were hand delivered to us on 8/13 in Athens, OH. We were so surprised that they would deliver it here since we live over an hour from Columbus, and it was a huge weight off of our shoulders. We are so happy with the way everything turned out, and they were very kind to us at delivery.
Shannon
My vet uses PCS and I'm so so so thankful they have chosen such a loving, great company. My keepsakes are beautiful and exactly what I wanted/needed in my time of grief.
HELENIA DUKES
My baby girl died unexpectedly last Thursday and I was all out of sorts. I asked my brother to call PCS the same day we had to put her down and the turnaround service was exceptional. My baby was delivered to me today with the sweetest message from the organization. Whether it be a template or a heartfelt, hand-written note, the gesture was appreciated.Thank you.
ANGELA RAMSEYER
PCS is a great service. We have used them for years. Byron is always awesome at pick ups and deliveries!!
Sy'meria Mekonnen
Most of the experience was good, Up until today, June 5th, 2024. I went to this business because they had pretty good reviews and were the most cost effective for me at the time. My dog passed away back in September of 2023 and I took her in and waiting for her ashes to be ready for pickup. They took longer than the quoted time to get her back to me and when I called up there they told me she was out for delivery, which I never set up. So, I had to call multiple times to get a definitive answer as to whether or not she was ready to be picked up. Fast forward to June of 2024, I get a call from the business telling me my dogs ashes are ready to be picked up and paid for. MY DOG PASSED AWAY IN SEPTEMBER OF 2023, AND WAS ALREADY PICKED UP BY ME. Upon calling back, the lady has no answer for me when I asked her if I have someone elseβs pet! She tells me she needs to speak to the boss and is βsorry for the inconvenienceβ and will call me back. This is more than an inconvenience!! This is traumatizing. Especially knowing that potentially someone else is getting the wrong pet back as well. Whose pet did they cremate and try to give me!? This makes no sense that this is able to happen. Something from back in 2023 and youβre telling me to pick my dog up almost 10 months later?! Are they even cremating the correct animals for the owners? Or are they just giving them whatever ashes they have and claiming itβs their beloved pet?! Mind you, I also got the paw print and piece of hair included with what I purchased. Whose pets paw print were they giving me? Whose pets fur was it? I went to this business hoping to make it as easy as possible during my time of sadness, and it has been horrible after this incident. Do better, please.
Krista Wilson
I work for a local vet clinic in Mount Vernon. Dave is our rep. and we have enjoyed having him helping us.
Crickett Michael
Can not express my gratitude with Miss Jessica , Chris and Dave , into words. They are the most compassionate individuals I've come across in such a longtime. Making arrangements to take care of my 200lb Iris Wolfhound at a last moment call. My boy suffered from Wobbler's Disease and he left us abruptly. Thank you to these amazing individuals that made the difficult time less stressful! I will recommend this company to everyone I meet!
Courtney Fenton
PCS was outstanding, professional and friendly. I would recommend them to anyone dealing with the loss of a beloved pet. They really go above and beyond and actually care.
mary jedlicka
Beauβs death was unexpected and devastating for our family. PCS did such a wonderful job with his cremation and paw print - I cried when he came back home to us! They were so quick and so caring and helped us out during a very difficult time.
A Random Anvil
My vet uses this company to do cremations, so when my cat passed away, she was sent there. I was nervous about her having to travel so far and thinking about horror stories of mix-ups or not getting cremains back, but something else. The vet explained their chain of custody system to ensure that does not occur. I got my fur (most definitely her!) and a charm with the other half in the urn along with a paw print (this company does paw prints as well, highly recommend). Super reasonable price too, if that's something you're concerned about.
Tashia Schoonover
I work at Kroner Animal Care in Athens and Jamie is our cremation service guy, he is wonderful always professional and caring. Jamie gives us all the new updates with the company and is a helping hand here at the clinic if needed. He definitely needs a shout out for being a wonderful person.
Shelby Simpson
Our clinic has been using Pet Cremation Services for many years. They are courteous, professional and wonderful to work with. Byron with PCS has been great with all of our needs and continues to be an asset to both businesses. Highly recommend for both personal and professional needs.Steff K.
Dakota Sutton
The company I work for has used Pet Cremation Services for over 10 years now with absolutely no issues. PCS is very professional, and they truly care about the families that are grieving. Our driver, Jamey, is absolutely amazing and always has an answer for every question we throw at him.
Vickie Johnson
Jessica and the staff were so helpful and caring as we prepared our beloved cat, Jack for his final goodbye.Jack, our tuxedo cat was was handled with dignity and respect. The staff went above and beyond to help the farewell.Thank you for your kindness and generosity in our difficult times.Jack,Thank you for sharing your life with me.Love always,Mom" Jack, the sprattest of the sprats"
penny frazier
The staff is excellent and helpful. The guy named Jamey handled my kitty cat was excellent he made sure I was ok and handle him with loving and care. He truly one of a kind.
Makenzie Stevens
They went above and beyond my expectations! Iβm used to just a box of ashes and a clay paw print, which was what I was expecting but what I received was so much more! The wooden box is beautiful and good quality. The black shadow box the paw print came in is definitely my favorite part. Itβs very nicely done and color they use is very pretty. The card absolutely made me cry but it was so beautiful. They also added a little lock of hair in a little bag which I thought was nice too. I did put the 1 half of the card in the shadow box so I could easily display both, but a picture of your pet would be cool there too. This company definitely takes pride in their work and it really shows. When the unfortunate part of owning a pet happens, I highly recommend using this company to honor your pet β€οΈ
donna dodson
This place is absolutely amazing. From the first call to Ryan has he explained everything to me. Then Damian came to my house to pick my Fat Cat up and was so gentle with him and gave me a few extra moments with him and then they even brought him back home to meβ¦
Jennifer Neitzel
I picked up my petβs remains from my vet and I was totally blown away. Thank you so much for the paw print, card and the half a heart. That was the nicest thing and totally unexpected. I was instantly in tears and I just want to thank you for taking such great care of my boy Gambino and for being so thoughtful during this hard time.
Alexis Esparcia
They treated us like family and made a terrible experience so much more manageable. We lost our little baby over the weekend and reached out to them in need of help. They helped us through the entire process of bringing our baby home and I am so grateful to them.
Edgefield Animal Care Center Dr. Lust
We have been using Pet Cremation Services for almost 20 years and they do a wonderful job for us. We have had many great people take care of us over the years, most currently Dave. Highly recommend Pet Cremation Services.
Faith Moore
The hardest day of my life was saying goodbye to my sweet girl she was the best dog a girl couldβve asked for. I am so beyond happy with the treatment we received and extremely happy with how everything turned out everything is beautiful thank you guys so much for taking care of my baby girl.
James McKinney
When my boy Dalton passed, Jamey made sure he got picked up and treated like the king he was. Great service by a great person. Can't express my gratitude enough.
Deb Chafin
I'm employed at a veterinary clinic in Mt. Vernon. Dave is our rep and does a fantastic job! Thank you for your compassion and attention to detail.
Shannon Gunter
Paul is such a great driver and when picking up at our clinic is always kind and offers to help however he can. We appreciate him so much.
Terri Long
The hardest day of my life was saying goodbye to my best friend. It was so hard but made easier by these caring individuals who took such care with my beautiful Coal. It was peaceful. His final resting place is the tack room in a beautiful box with his picture.
Kayla C
PCS cremation service should work on hiring better drivers. The driver driving on 71 south today told me to hurry up with hand gestures, as we were driving into stopped traffic. He then cut in front of me, just to be stopped by the traffic I was driving slow for. Helps to use GPS! Man drives wild in traffic with your deceased animal! All while the highway patrol was behind him π
Lindsey Boggs
My mom was actually the one who arranged for my dog to be cremated, but they picked him up from MedVet the day after he was put to sleep, and I got him back 5 days later. They even included his paw print, some of his fur, and a half heart charm with the other half of the charm in the box with dog's ashes. It was completely unexpected but very touching.
Shyan Summer
I broke down crying when they delivered my baby! Cremation was SUPEE fast, I loved every detail and thought they put into this . I wasnβt expecting my babies paw print in a glass frame and the box was so beautiful, clean and a perfect size ! I loved that they delivered my dog ! Such a great experience
Carmen Warlick
Very unprofessional and inconsiderate to customers. Our cat passed away yesterday and we took him here to get cremated mainly because it was more to speed with what we could afford. When we walked in to let them know we were there she was filling out a paper for us, and her and the associates in the background were joking and laughing, not caring that someone was mourning a loss. We absolutely will not come back here. I do not recommend this place.
kathy levi
Pet Cremation Services was very professional, caring and clean. They even personally delivered the ashes of our beloved pet to our house. My husband and I are very impressed with the service we received and woulddefinitely go back to Pet Cremation Services again.There prices were also extremely reasonableThank you Pet Cremation Services for your dignified and caring spirit. It really helped us cope after loosing our pet.
Lindsey Boss
Went through our local vet in Xenia, Ohio so I didn't deal with them directly, but the little touches they did were so special and had me bawling when I picked up my cat, Tortellini's, remains. Thank you for making something that is so hard, so special.
kai stamper
I came in when my cat passed away and jessie really went above and beyond to help me making something so hard a lot better the whole staff is tbh amazing
Meigs Vet Clinic
Jamie is always pleasant and helpful while maintaining a professional attitude when making an visit to our clinic. Thank you Jamie
Danielle Hopper
PCS was truly a blessing during this hard time, they came and picked my fur baby up vet and even dropped her back off when she was done. The urn and paw print was BEAUTIFUL even gave me a lock of hair. They let me make payments. They made it so all I had to do is think about grieving and I truly appreciated it.
Jenny Penny
It's hard enough to say goodbye to a furry family member but when it is your first horse, it seems even harder. Jeff made the whole process run smoothly. From talking about options to get her there so we could afford the cremation to being available for questions, he was awesome to work with. He treated our mare with respect and gave us a quick turn around so she was home with us again. Jeff definitely made an emotional situation a little easier and I am grateful for that.
MsTraci B
I am absolutely blown away by my experience with Pet Cremation services. My clients pet cat of 9 years "Morris" suddenly passed away. I arrived at work to find her heartbroken. I began to Google different places and quickly found this one. Within a couple of hours, I had made arrangements for "Morris", and He was picked up by a caring staff member; My client was even allowed to carry Morris out to the waiting van and say goodbye. Today, she received Morris's remains, and everything is absolutely Beautiful! All of this for $150 was incredibly affordable and worth every penny!Thank you Pet Cremation Services, for the phenomenal job you do for those who have lost their furry family member.
Katie Mace
I work at The Plains Vet Hospital and we just love Jamey, he is always friendly and helps where ever he can. Keep up the awesome work!!!
Kacie Sayre
I am completely blown away at the compassion this business gives!! I lost my dog suddenly to a horrific accident, a dog attack. I never expected so much from a cremation service. I am forever grateful for my paw print of my nugget. I had no idea Iβd receive something so special and the fact that Fudgeβs ashes were hand delivered is just exceptional. 10/10 all around would recommend this business!!
Shay Vollet
The clinic I work for has used PCS for years, without any issues. Our driver, Jamey, is knowledgeable, and always goes above and beyond for us.
East Columbus Veterinary Hospital
We have used PCS for over 40 years! JD provides prompt pickup and delivery of their remains. They pay attention to details that grieving pet owners appreciate as well as we do too!
Lauren Zaleski
We lost our sweet boy on 8/8, and his remains were hand delivered to us on 8/13 in Athens, OH. We were so surprised that they would deliver it here since we live over an hour from Columbus, and it was a huge weight off of our shoulders. We are so happy with the way everything turned out, and they were very kind to us at delivery.
Shannon
My vet uses PCS and I'm so so so thankful they have chosen such a loving, great company. My keepsakes are beautiful and exactly what I wanted/needed in my time of grief.
HELENIA DUKES
My baby girl died unexpectedly last Thursday and I was all out of sorts. I asked my brother to call PCS the same day we had to put her down and the turnaround service was exceptional. My baby was delivered to me today with the sweetest message from the organization. Whether it be a template or a heartfelt, hand-written note, the gesture was appreciated.Thank you.
ANGELA RAMSEYER
PCS is a great service. We have used them for years. Byron is always awesome at pick ups and deliveries!!
Sy'meria Mekonnen
Most of the experience was good, Up until today, June 5th, 2024. I went to this business because they had pretty good reviews and were the most cost effective for me at the time. My dog passed away back in September of 2023 and I took her in and waiting for her ashes to be ready for pickup. They took longer than the quoted time to get her back to me and when I called up there they told me she was out for delivery, which I never set up. So, I had to call multiple times to get a definitive answer as to whether or not she was ready to be picked up. Fast forward to June of 2024, I get a call from the business telling me my dogs ashes are ready to be picked up and paid for. MY DOG PASSED AWAY IN SEPTEMBER OF 2023, AND WAS ALREADY PICKED UP BY ME. Upon calling back, the lady has no answer for me when I asked her if I have someone elseβs pet! She tells me she needs to speak to the boss and is βsorry for the inconvenienceβ and will call me back. This is more than an inconvenience!! This is traumatizing. Especially knowing that potentially someone else is getting the wrong pet back as well. Whose pet did they cremate and try to give me!? This makes no sense that this is able to happen. Something from back in 2023 and youβre telling me to pick my dog up almost 10 months later?! Are they even cremating the correct animals for the owners? Or are they just giving them whatever ashes they have and claiming itβs their beloved pet?! Mind you, I also got the paw print and piece of hair included with what I purchased. Whose pets paw print were they giving me? Whose pets fur was it? I went to this business hoping to make it as easy as possible during my time of sadness, and it has been horrible after this incident. Do better, please.
Krista Wilson
I work for a local vet clinic in Mount Vernon. Dave is our rep. and we have enjoyed having him helping us.
Sarah Johnson
We unfortunately lost our sweet kitty Peaches last week. A private cremation was the option that best suited our final wishes for her. We did not know what to expect, but Pet Cremation Services blew us away with their services. The timeline was quicker than anticipated and they were friendly and accommodating on the phone. We were satisfied to receive not only a beautiful box with personalized nameplate but also a pawprint shadow box and compassionate card. Thank you, Pet Cremation Services, for making this difficult process so smooth with your professionalism and compassion.
Wanda Lyman
Gave information for payment and was long in processing so went and paid for it. Then they put it through our account so was double paid. Called and waited 5 days to be credited and still no money back In account so called and was told they would send someone with the over payment. Now just waiting on the follow through.
Lori
We have used Pet Cremation Services many times over the years. They have always been professional and, yet, empathetic. They treat your pet with the same dignity and respect that you'd expect one to show any other family member. Entrust your loved one to them. You won't regret it.
Adam R
Pet cremation is a true professional operation. Our dog daisy was euthanized at home by our veterinarian. Pet cremation came to get her right on time after we had time to say our goodbyes. We received her ashes and paw print within a few days. Thank you pet cremation for making this tough time a little easier.
Jeanne Kinzel
PCS was totally awesome with the way they handled my experience with losing my precious Beagle of 12 years Ruby.From when I called on Friday night and got a human answering service (not a recording) to when I spoke to the sweet girl Jessica Saturday morning! She explained everything to me and even told me my friend who was kind enough to pay for Ruby's Cremation, could do so over the phone.The box I got for Ruby is beautiful, the mold of her Paw is precious!They were very quick and very reasonably priced!I HIGHLY RECOMMEND 100%!!!!!β€ My sincere thanks
_TRI66ER
Promt, kind, compassionate. Pet Cremation Services included very touching extras to memorialize my best friend. Thank you so much! Forever in my heart β€Brutusβ€
Amber Uppukonduru
Pet Cremations does a great job from start to finish. They are very respectful and understanding with each pet owner. Special thanks to Candy, Jessica, and Sophia for helping us get our Mojo home. Sophia delivered Mojo but we were missing her name plate. Sophia quickly got another one ordered and delivered it the next day. Thankful for this team and the care they take with each pet.
Monica Davis
They didnβt make us feel like our Archie was just another dog. When I got the call that he was ready to come home I was in the middle of teaching a lesson. I called back and the gentleman on the phone gave me a minute to set up a time to have him brought home, as I couldnβt talk without getting super emotional. They delivered him at the time they promised and the driver took the time to ask about him. Having Archieβs ashes home gave our family a little sense of peace.
Amy Evans
Wonderful company, very considerate. The gentleman who brought our baby home to us was very friendly. We lost our sweet Daisy on Friday and received her ashes on Wednesday. She was packed well in a beautiful tin urn, with a nice company card and in a little bag with paw prints. I feel their prices are very reasonable and they offer so many options for services, urns and keepsakes. We will use them again in the future and highly recommend them to others.
Chelsea Alban
We had to put our almost 13 year old Jack Russell down due to cancer. We got him when he was 6 weeks old. When we picked up his remains from our vet, my husband and I both cried again. The included card was unexpected and I canβt thank you enough for including a little bag of his fur. Iβm so grateful for that. The box with his remains, nameplate, and paw print were absolutely beautiful. Pets are like family and this place really goes the extra mile to show that.
Lindsey Boggs
My mom was actually the one who arranged for my dog to be cremated, but they picked him up from MedVet the day after he was put to sleep, and I got him back 5 days later. They even included his paw print, some of his fur, and a half heart charm with the other half of the charm in the box with dog's ashes. It was completely unexpected but very touching.
Shyan Summer
I broke down crying when they delivered my baby! Cremation was SUPEE fast, I loved every detail and thought they put into this . I wasnβt expecting my babies paw print in a glass frame and the box was so beautiful, clean and a perfect size ! I loved that they delivered my dog ! Such a great experience
Carmen Warlick
Very unprofessional and inconsiderate to customers. Our cat passed away yesterday and we took him here to get cremated mainly because it was more to speed with what we could afford. When we walked in to let them know we were there she was filling out a paper for us, and her and the associates in the background were joking and laughing, not caring that someone was mourning a loss. We absolutely will not come back here. I do not recommend this place.
kathy levi
Pet Cremation Services was very professional, caring and clean. They even personally delivered the ashes of our beloved pet to our house. My husband and I are very impressed with the service we received and woulddefinitely go back to Pet Cremation Services again.There prices were also extremely reasonableThank you Pet Cremation Services for your dignified and caring spirit. It really helped us cope after loosing our pet.
Lindsey Boss
Went through our local vet in Xenia, Ohio so I didn't deal with them directly, but the little touches they did were so special and had me bawling when I picked up my cat, Tortellini's, remains. Thank you for making something that is so hard, so special.
kai stamper
I came in when my cat passed away and jessie really went above and beyond to help me making something so hard a lot better the whole staff is tbh amazing
Meigs Vet Clinic
Jamie is always pleasant and helpful while maintaining a professional attitude when making an visit to our clinic. Thank you Jamie
Danielle Hopper
PCS was truly a blessing during this hard time, they came and picked my fur baby up vet and even dropped her back off when she was done. The urn and paw print was BEAUTIFUL even gave me a lock of hair. They let me make payments. They made it so all I had to do is think about grieving and I truly appreciated it.
Jenny Penny
It's hard enough to say goodbye to a furry family member but when it is your first horse, it seems even harder. Jeff made the whole process run smoothly. From talking about options to get her there so we could afford the cremation to being available for questions, he was awesome to work with. He treated our mare with respect and gave us a quick turn around so she was home with us again. Jeff definitely made an emotional situation a little easier and I am grateful for that.
MsTraci B
I am absolutely blown away by my experience with Pet Cremation services. My clients pet cat of 9 years "Morris" suddenly passed away. I arrived at work to find her heartbroken. I began to Google different places and quickly found this one. Within a couple of hours, I had made arrangements for "Morris", and He was picked up by a caring staff member; My client was even allowed to carry Morris out to the waiting van and say goodbye. Today, she received Morris's remains, and everything is absolutely Beautiful! All of this for $150 was incredibly affordable and worth every penny!Thank you Pet Cremation Services, for the phenomenal job you do for those who have lost their furry family member.
Dawana Riley (Dee)
This most wonderful place I have ever used. I canβt say how much I greatly appreciate pet cremation services. Customer services was awesome. Service and product is outstanding. I canβt say enough. You have very happy customer Thank you so much Highly Highly Recommended and appreciated.Dawana Riley
Jerri Goodlin
My wife and I canβt express how much Camille at Pet Crematory means to us, and how from Florida it took one phone call to her and she took care of our family in need. Her thoughtfulness and Professionalism is beyond expectations. Her commitment to her clients and her personal touch helps ease the transition of loosing a fur baby a much more peaceful time. Thank you so much and we will always recommend your business. Love Diane and Jerri (Florida)
Joshua Smith
They really show how much they care and help you In any way they can and very respectful and price is reasonable
Mel Cam
I had to put my dog down at my vet, as he was 12 and started losing feeling in his back legs. Our vet uses this company and they called me 2 days later to let me know he was ready. I was impressed as I have used other places in the past with a past veterinarian and it took weeks. I talked with a girl named Ange...and she was just so nice. They actually deliver your pet to you. She set up a time with me and was at my house right on time. They are so caring. She talked to me for several minutes and made me feel good knowing he was in good hands. I will always use this company from this point on. I highly recommend anyone to use them as well. Great place, great people. And they are caring especially during such a hard time.
Anna Evans
Jessica, Erica and Jack are amazing people. They made me and Ella feel like family. They went above and beyond anything that could or should be expected. They were so patient and professional with me. Thank you for helping me through one of the hardest days of my life. Thank you for taking such great care of me and Ella Rose and bringing her back home so quickly. ππ¦π
amanda huffer
They respected our wishes. And they were very quick with the process. Which made the grieving process a little easier. We have lost three pets and chose them everytime. They do not do ink prints for your pet. They do impressions instead which are beautiful and very touching. I suggest if you go only through them and want ink prints you try to do them yourself or get your vet to do so. As hard as this was for us we felt that all our babies were in good hands. They helped all our babies be more then honored. This was our expierence and I wouldnβt of chose it differently.Thank you PCS for loving our angles and helping send them to the heaven they deserved. β€οΈ
Penny Gohring
This is the first time I experienced Pet Cremation Services. A kind man delivers our sweet pets. I was not going to be home on that day so I made arrangements to pick my Caira's ashes at the company on Frank Road. The staff there are kind, compassionate people and treated my dog with the respect she so well deserved. I recommend this company highly and thank them for their service at this incredibly difficult time.
Stephanie Harney
They lost my sister's cats fur. There was a mix up during processing. No one mentioned there was a mix up before or during pick-up. After pick-up, my 11-year-old niece looked in the envelope and the fur was from another animal. It was truly tragic, especially after losing her first pet abruptly just days before. This took place on a Saturday, with no management on site. We were advised we would receive a call first thing Monday morning. Around 10:30 am we still had not heard from anyone. We decided to drive to the location only to find out that not only did we not receive a call, but they still had not even attempted to rectify the situation. When asked for reimbursement, they skirted around and offered a cheap necklace instead. We left with what felt like empty promises, and still, with-out fur, answers, or any real accountability. The carelessness in which this situation was handled was astonishing and I strongly discourage anyone from putting themselves through it in an already difficult time.
Jennifer Leach Sevy
Our dog passed right before Christmas and it was so hard on our family, and especially our children! I was so impressed with Pet Cremation Services! They delivered directly to our home and the man was so sweet and compassionate! The ashes were in a beautiful wooden box and there was a beautiful card, lock of hair, and preserved paw print! When our other pets pass, I know we will use them in the future. What a special experience from a caring company!
Mark Cochenour
My heart is broken beyond belief. Having them come and pick my precious little baby was the hardest thing I've ever had to do, knowing I would never see her again, but it was easier that taking a ride with her in the car and handing her over. My Macy's ashes were personally delivered the next day with paw prints and a clipping of her fur. it makes it slightly easier having her home with me and the speed at which they did it was so helpful to my heart. I would absolutely recommend this company.
Kateland Delmatto
Thank you for the amazing, kind and compassionate care given to my sweet boy Gizmo. I was so touched about his paw print and even more so touched with the card and his fur. I didnβt expect Gizmo to be hand delivered to me, at our home. This company definitely goes above and beyond to help ease the pain of loosing a furry loved one. Thank you for the amazing work you guys do. Thank you for being a wonderful company who cares about our babies as much as we do.
Krisztina Breidenbach
Pet Cremation Services delivers exceptional customer service. They genuinely care about each customer. We lost our 2nd pet a couple of days before the holidays and without even asking we had her box back in just a couple days so she could be with us for the holiday! That was so thoughtful (and appreciated!).
Renee OβBrien
My little Maxwell passed away on 10/10/22. I received him today 10/14/22. He was almost 17 years old. I am heartbroken, but when I received him today I was comforted because of the great presentation. The box was beautiful. The paw print was in a very nice case. The lock of hair is what choked me up. Itβs the only tangible thing I have left. That was a very nice touchβ¦..and unexpected. Thank you for doing that. Very impressed with your services. Thank you for the card as well.
Janeill Payne
One of the hardest decisions weβve ever made but the entire process was made easy and filled with compassion and care, thank you for taking care of Kowe!
Gina Young
I just had cat euthanized on Saturday night and I got her cremains returned to me this morning. So they were very quick about taking care of her. I was highly impressed with the quality of the wooden box urn. And I didn't even expect to receive a paw print casting and a clipping of her hair. It was worth the price for sure.
K. S.
Pet Cremation Services was compassionate, professional, caring and the return of my dog, Tank (16), was really fast. I wasn't expecting him to be home to me in a couple days. I also liked that they referred to him by name!My only issue is my lack of options, per se. I'm not sure if there was an option as it wasn't presented to me, but I'll mention I had another dog, Diamond, pass in 2016 of cancer at the age of 5. She was taken to a different cremation service (name irrelevant). The vet uses your cremation service and with me not having to go through this type of ordeal for some time this service was truly convenient and helpful. While I'm happy in having Tank home I can't help but feel I'm left with only my Tank Tank in an urn. The other cremation service provides a card "certificate of cremation" with a paw print and small bag of fur clippings along with the urn which leaves me/us with a piece of them. We (the parents) don't realize how precious these things are until we don't have our babies any longer. If this service isn't offered, (as a pet parent who REALLY loved my Tank) I HIGHLY recommend implementing this courtesy service. And if it's already in play, I ask you please ensure all customers know their options. Please.I thank you so kindly for taking care of Tank while he was in your hands. Blessings!!
Dreama Lockhart
What a wonderful cremation service. The gentleman, veteran (Lenny) who brought my baby Macy home to me was so very kind, considerate, compassionate, and very friendly. I lost my Macy in the wee hours Sunday morning and I received her ashes today. Her urn is wood with her name on top, her paw print, lock of her hair, and the half of heart is all so beautiful. Thank you!
Chelsey Thomas
We had to have our cat Blaze put to sleep a week ago today. We were on vacation in Florida when it happened so we were not able to be there with him. A family member had to do it for us. When we got home we were comforted by the quality of his remains. A beautiful box, beautiful paw print and a beautiful charm. Our son who was the closest to him has blaze on his nightstand by his bed! From the bottom of our hearts, Thank you so much for making this difficult time just a little bit easier.
Reception Mann Vet Clinic
we love Ben!! He's extremely thorough, kind and efficient.
Tony & Tamra Brookins
What a wonderful service you provide! I was so moved by the presentation of my dogs remains. The cremation box had her name on it, They also sent a lock of her hair and her paw prints as well with a beautiful card. I would highly recommend Pet Cremation Services! Thank you for giving us keepsakes of our beloved dog!ππΎ
Sarah Johnson
We unfortunately lost our sweet kitty Peaches last week. A private cremation was the option that best suited our final wishes for her. We did not know what to expect, but Pet Cremation Services blew us away with their services. The timeline was quicker than anticipated and they were friendly and accommodating on the phone. We were satisfied to receive not only a beautiful box with personalized nameplate but also a pawprint shadow box and compassionate card. Thank you, Pet Cremation Services, for making this difficult process so smooth with your professionalism and compassion.
Wanda Lyman
Gave information for payment and was long in processing so went and paid for it. Then they put it through our account so was double paid. Called and waited 5 days to be credited and still no money back In account so called and was told they would send someone with the over payment. Now just waiting on the follow through.
Lori
We have used Pet Cremation Services many times over the years. They have always been professional and, yet, empathetic. They treat your pet with the same dignity and respect that you'd expect one to show any other family member. Entrust your loved one to them. You won't regret it.
Adam R
Pet cremation is a true professional operation. Our dog daisy was euthanized at home by our veterinarian. Pet cremation came to get her right on time after we had time to say our goodbyes. We received her ashes and paw print within a few days. Thank you pet cremation for making this tough time a little easier.
Jeanne Kinzel
PCS was totally awesome with the way they handled my experience with losing my precious Beagle of 12 years Ruby.From when I called on Friday night and got a human answering service (not a recording) to when I spoke to the sweet girl Jessica Saturday morning! She explained everything to me and even told me my friend who was kind enough to pay for Ruby's Cremation, could do so over the phone.The box I got for Ruby is beautiful, the mold of her Paw is precious!They were very quick and very reasonably priced!I HIGHLY RECOMMEND 100%!!!!!β€ My sincere thanks
_TRI66ER
Promt, kind, compassionate. Pet Cremation Services included very touching extras to memorialize my best friend. Thank you so much! Forever in my heart β€Brutusβ€
Amber Uppukonduru
Pet Cremations does a great job from start to finish. They are very respectful and understanding with each pet owner. Special thanks to Candy, Jessica, and Sophia for helping us get our Mojo home. Sophia delivered Mojo but we were missing her name plate. Sophia quickly got another one ordered and delivered it the next day. Thankful for this team and the care they take with each pet.
Monica Davis
They didnβt make us feel like our Archie was just another dog. When I got the call that he was ready to come home I was in the middle of teaching a lesson. I called back and the gentleman on the phone gave me a minute to set up a time to have him brought home, as I couldnβt talk without getting super emotional. They delivered him at the time they promised and the driver took the time to ask about him. Having Archieβs ashes home gave our family a little sense of peace.
Amy Evans
Wonderful company, very considerate. The gentleman who brought our baby home to us was very friendly. We lost our sweet Daisy on Friday and received her ashes on Wednesday. She was packed well in a beautiful tin urn, with a nice company card and in a little bag with paw prints. I feel their prices are very reasonable and they offer so many options for services, urns and keepsakes. We will use them again in the future and highly recommend them to others.
Chelsea Alban
We had to put our almost 13 year old Jack Russell down due to cancer. We got him when he was 6 weeks old. When we picked up his remains from our vet, my husband and I both cried again. The included card was unexpected and I canβt thank you enough for including a little bag of his fur. Iβm so grateful for that. The box with his remains, nameplate, and paw print were absolutely beautiful. Pets are like family and this place really goes the extra mile to show that.
Stacy Gleason
I have lost several animals over the years, both personal and foster animals. Pet cremation services have always taken such good care and done such precision work. Our last pupper was just brought home today, beautiful print in foam, clipping and box. They delivered her to my door to save the trauma of having to go back to where she was at her worst. Thank you so much for taking such good care of Bell and all of the others we have entrusted to you. We are grateful for the comfort your services do for our souls.
Jennifer Martin
Our 12 year old husky Heidi passed away suddenly. The company was very compassionate. Picked Heidi up and even brought her home at no additional cost. The pick up person was extremely helpful and friendly. Prices were extremely affordable. Thank you for providing an amazing and unforgettable experience in our time of need. We appreciate your company!
Barbara B
We unexpectedly lost our sweet girl Sunday night. We lost her at Medvet and were given Pet Cremation Services as the option for cremation. Isaac called me today (Tuesday) to set up a time to drop Lucy off at my house. He was very kind. We received with her ashes a paw imprint, a lock of hair, a charm with the other half in her ashes and a card. This process has been so seamless and special at a very hard time we appreciate the care you took with our Lucy.
Amber Cuenot
Thank you so much for your customer service you provided and always calling me back promptly/answering my questions. My sweet boy Tank was delivered to me today in a beautiful wooden urn case with his name on it. I'm very pleased to have him back with me. Thank you for everything! I had him for 6 years and he means the world to me.
Lindsay Niddel
Simply wonderful. What is always a heartbreaking moment was made a bit lighter by the kindness, respect and care that went into brining our horse home to us. The box and plaque are just beautiful β€οΈ
tiffany sonnichsen
Iβm heartbroken. I just returned home from some time away to find that my sweet Laydi girl was delivered home but my requests were not granted. I specifically requested 2 paw prints, her hair and a nose print. I received half of a paw print and some hair. I also requested for her to be split into 2 bags so I could ship her across the country to her other momma. None of my requests were met. So heartbreaking. I will be notifying my vets office not to use this company. The only good thing that came out of this was that my baby is now home with me and the young man Jared who personally called me and delivered Laydi home was personable and very kind.
Glenna Duncan
We received gonzo back home today. Thank you so much for loving him like we do. We received a beautiful box, a card and a picture box with gonzos paw print. During the hardest time you took amazing care and returned him home to us.
Rachel Bradford
I wish I had known about them a long time ago. This is the second fur family that we lost and they are the only place that we're going to go too. They are all very sweet, caring,helpful, understanding, and very sympathetic about the loss of your friend. This is the only place that will come and pick up your friend and drop them off if you don't want to or can't. There prices are very reasonable and affordable. Pet Cremations This is for you! Thank you so much for everything β€οΈ you do, you are amazing and awesome. Us as fur owners etc want to make sure our family member /best friend is taken care of and you go above and beyond to have that happen. Thank you and your team for everything you do.
Beverly Horsley
Our oldest cat, Ripley, whom we'd had for nearly 20 years (she was 19 years, 8 months old) died at home three days ago. Two days ago, I called Pet Cremation Services. They were so kind. They respected our grief. They came and picked her up on Monday, then dropped her off today. Their prices are very reasonable and everyone I dealt with was so nice! I highly recommend them!
Clint Hikes
We lost our dog unexpectedly and called around for prices. Either they wanted a lot of money to pick up, cremate and deliver her back or they werenβt willing to work with us to pay for it on payday.Well Per Cremation Services did everything that we wanted to do with other places. They worked with us. They picked her up, and brought her remains back on payday and we couldnβt have been more happier with their service. They were understanding and sympathetic and responded to every email of communication I sent.Will definitely recommend to other people.
Dawana Riley (Dee)
This most wonderful place I have ever used. I canβt say how much I greatly appreciate pet cremation services. Customer services was awesome. Service and product is outstanding. I canβt say enough. You have very happy customer Thank you so much Highly Highly Recommended and appreciated.Dawana Riley
Jerri Goodlin
My wife and I canβt express how much Camille at Pet Crematory means to us, and how from Florida it took one phone call to her and she took care of our family in need. Her thoughtfulness and Professionalism is beyond expectations. Her commitment to her clients and her personal touch helps ease the transition of loosing a fur baby a much more peaceful time. Thank you so much and we will always recommend your business. Love Diane and Jerri (Florida)
Joshua Smith
They really show how much they care and help you In any way they can and very respectful and price is reasonable
Mel Cam
I had to put my dog down at my vet, as he was 12 and started losing feeling in his back legs. Our vet uses this company and they called me 2 days later to let me know he was ready. I was impressed as I have used other places in the past with a past veterinarian and it took weeks. I talked with a girl named Ange...and she was just so nice. They actually deliver your pet to you. She set up a time with me and was at my house right on time. They are so caring. She talked to me for several minutes and made me feel good knowing he was in good hands. I will always use this company from this point on. I highly recommend anyone to use them as well. Great place, great people. And they are caring especially during such a hard time.
Anna Evans
Jessica, Erica and Jack are amazing people. They made me and Ella feel like family. They went above and beyond anything that could or should be expected. They were so patient and professional with me. Thank you for helping me through one of the hardest days of my life. Thank you for taking such great care of me and Ella Rose and bringing her back home so quickly. ππ¦π
amanda huffer
They respected our wishes. And they were very quick with the process. Which made the grieving process a little easier. We have lost three pets and chose them everytime. They do not do ink prints for your pet. They do impressions instead which are beautiful and very touching. I suggest if you go only through them and want ink prints you try to do them yourself or get your vet to do so. As hard as this was for us we felt that all our babies were in good hands. They helped all our babies be more then honored. This was our expierence and I wouldnβt of chose it differently.Thank you PCS for loving our angles and helping send them to the heaven they deserved. β€οΈ
Penny Gohring
This is the first time I experienced Pet Cremation Services. A kind man delivers our sweet pets. I was not going to be home on that day so I made arrangements to pick my Caira's ashes at the company on Frank Road. The staff there are kind, compassionate people and treated my dog with the respect she so well deserved. I recommend this company highly and thank them for their service at this incredibly difficult time.
Stephanie Harney
They lost my sister's cats fur. There was a mix up during processing. No one mentioned there was a mix up before or during pick-up. After pick-up, my 11-year-old niece looked in the envelope and the fur was from another animal. It was truly tragic, especially after losing her first pet abruptly just days before. This took place on a Saturday, with no management on site. We were advised we would receive a call first thing Monday morning. Around 10:30 am we still had not heard from anyone. We decided to drive to the location only to find out that not only did we not receive a call, but they still had not even attempted to rectify the situation. When asked for reimbursement, they skirted around and offered a cheap necklace instead. We left with what felt like empty promises, and still, with-out fur, answers, or any real accountability. The carelessness in which this situation was handled was astonishing and I strongly discourage anyone from putting themselves through it in an already difficult time.
Jennifer Leach Sevy
Our dog passed right before Christmas and it was so hard on our family, and especially our children! I was so impressed with Pet Cremation Services! They delivered directly to our home and the man was so sweet and compassionate! The ashes were in a beautiful wooden box and there was a beautiful card, lock of hair, and preserved paw print! When our other pets pass, I know we will use them in the future. What a special experience from a caring company!
Mark Cochenour
My heart is broken beyond belief. Having them come and pick my precious little baby was the hardest thing I've ever had to do, knowing I would never see her again, but it was easier that taking a ride with her in the car and handing her over. My Macy's ashes were personally delivered the next day with paw prints and a clipping of her fur. it makes it slightly easier having her home with me and the speed at which they did it was so helpful to my heart. I would absolutely recommend this company.
Cassandra Richards
We lost a pet chinchilla right after I had knee surgery. Someone came to the house to pick him up and brought him back home to me after. That's caring service.
slvrbraid !
We have used Pet Cremation services for quite a while now. We do rescues and we also have had a lot of pocket and exotic pets. Whether we have had to call them or use them through the various vets in the area it's always been a pleasant experience considering the circumstances. Always professional and kind. Their compassion goes above and beyond and their prices are affordable.
B Smith
I had an excellent experience with Pet Cremation Specialists. From first contact over the phone until my pup was home, they treated him with respect and were wonderful to work with. Since my dogβs death was sudden and unexpected I hadnβt thought of what we would do if he passed. I called and they were patient with me and my questions. Within 2 hours of first contact they had picked up my baby. Then he was back home within 48 hours even though we opted for an urn that required personalization. I was a mess when Tosh was initially picked up and sent a few items with him (his blanket, favorite toy, and a box we had put him in). I gave instructions for some pieces to be returned and others not to be. I wasnβt sure if anything would come back, and honestly wasnβt too worried if it didnβt. But everything was done just as I requested.So I donβt hope to need the services of Pet Cremation Services again anytime soon, but should it be necessary I would call with zero concerns.
Korey
Given that my wife and I do a lot of animal rescue, we have had many of our rescues as well as our pets pass away at home. We have never had to second guess our decisions to always call upon Pet Cremation Services when one of our cats has passed.The employees are always extremely friendly and compassionate. Their level of professionalism is amazing.
DC Maine
AMAZING!!! I cannot praise Pet Cremation Services enough! We only talked with Justin and Jack and they were very respectful, compassionate and understanding in our time of grief, I'm sure all the employees are the same way. We decided to take our beloved kitty directly there, and they were very kind and understanding and gave us some time to say our final goodbyes. We got him back the next day as promised. Thank you and God bless.
Rebecca Anderson
I entrusted them with a pet of mine for cremation with a wooden box and name plate. They are correcting the name plate error, which I appreciate. However, they included a paw print of my kitty that looks like absolutely nothingβ¦ itβs insulting that it wasnβt done again or it at least wasnβt included so I wouldnβt miss the opportunity to have her paw print. I wouldnβt recommend taking your beloved pet here unless you take care of any keepsakes before.
Jennifer Bubenik
Our dog, Bailey, passed away on Friday and her remains were delivered to our home Wednesday. The box is beautiful and has her name engraved. We also received a lovely paw print. My husband said the delivery person was very kind and compassionate. Thank you for what you do.
Debbie McKean
I have used this pet cremation service for many years. They are always very professional and so caring. They make a very heartbreaking experience manageable. Their kindness and compassion are the true reason I've recommended them to so many people over the years. They are extremely reasonable in their pricing and they have an option of urns. They truly are the best in my book.
Melanie Hise
We had to put our fur baby to sleep at the vet's office. They use Pet Cremation Services. They called a couple of days later and said they were bringing our Maddie girl home. Such a nice touch and unexpected. Very thankful for the ease of service and compassion from them. Thank you!
Brian Trout
One of the greatest experiences obviously for a difficult time of losing your furry loved one. Very caring and compassionate and gentle people. The quality and the value are unbelievable and very reasonable. The people and the service are just amazing. Thank you
Kateland Delmatto
Thank you for the amazing, kind and compassionate care given to my sweet boy Gizmo. I was so touched about his paw print and even more so touched with the card and his fur. I didnβt expect Gizmo to be hand delivered to me, at our home. This company definitely goes above and beyond to help ease the pain of loosing a furry loved one. Thank you for the amazing work you guys do. Thank you for being a wonderful company who cares about our babies as much as we do.
Krisztina Breidenbach
Pet Cremation Services delivers exceptional customer service. They genuinely care about each customer. We lost our 2nd pet a couple of days before the holidays and without even asking we had her box back in just a couple days so she could be with us for the holiday! That was so thoughtful (and appreciated!).
Renee OβBrien
My little Maxwell passed away on 10/10/22. I received him today 10/14/22. He was almost 17 years old. I am heartbroken, but when I received him today I was comforted because of the great presentation. The box was beautiful. The paw print was in a very nice case. The lock of hair is what choked me up. Itβs the only tangible thing I have left. That was a very nice touchβ¦..and unexpected. Thank you for doing that. Very impressed with your services. Thank you for the card as well.
Janeill Payne
One of the hardest decisions weβve ever made but the entire process was made easy and filled with compassion and care, thank you for taking care of Kowe!
Gina Young
I just had cat euthanized on Saturday night and I got her cremains returned to me this morning. So they were very quick about taking care of her. I was highly impressed with the quality of the wooden box urn. And I didn't even expect to receive a paw print casting and a clipping of her hair. It was worth the price for sure.
K. S.
Pet Cremation Services was compassionate, professional, caring and the return of my dog, Tank (16), was really fast. I wasn't expecting him to be home to me in a couple days. I also liked that they referred to him by name!My only issue is my lack of options, per se. I'm not sure if there was an option as it wasn't presented to me, but I'll mention I had another dog, Diamond, pass in 2016 of cancer at the age of 5. She was taken to a different cremation service (name irrelevant). The vet uses your cremation service and with me not having to go through this type of ordeal for some time this service was truly convenient and helpful. While I'm happy in having Tank home I can't help but feel I'm left with only my Tank Tank in an urn. The other cremation service provides a card "certificate of cremation" with a paw print and small bag of fur clippings along with the urn which leaves me/us with a piece of them. We (the parents) don't realize how precious these things are until we don't have our babies any longer. If this service isn't offered, (as a pet parent who REALLY loved my Tank) I HIGHLY recommend implementing this courtesy service. And if it's already in play, I ask you please ensure all customers know their options. Please.I thank you so kindly for taking care of Tank while he was in your hands. Blessings!!
Dreama Lockhart
What a wonderful cremation service. The gentleman, veteran (Lenny) who brought my baby Macy home to me was so very kind, considerate, compassionate, and very friendly. I lost my Macy in the wee hours Sunday morning and I received her ashes today. Her urn is wood with her name on top, her paw print, lock of her hair, and the half of heart is all so beautiful. Thank you!
Chelsey Thomas
We had to have our cat Blaze put to sleep a week ago today. We were on vacation in Florida when it happened so we were not able to be there with him. A family member had to do it for us. When we got home we were comforted by the quality of his remains. A beautiful box, beautiful paw print and a beautiful charm. Our son who was the closest to him has blaze on his nightstand by his bed! From the bottom of our hearts, Thank you so much for making this difficult time just a little bit easier.
Reception Mann Vet Clinic
we love Ben!! He's extremely thorough, kind and efficient.
Tony & Tamra Brookins
What a wonderful service you provide! I was so moved by the presentation of my dogs remains. The cremation box had her name on it, They also sent a lock of her hair and her paw prints as well with a beautiful card. I would highly recommend Pet Cremation Services! Thank you for giving us keepsakes of our beloved dog!ππΎ
Stacy Gleason
I have lost several animals over the years, both personal and foster animals. Pet cremation services have always taken such good care and done such precision work. Our last pupper was just brought home today, beautiful print in foam, clipping and box. They delivered her to my door to save the trauma of having to go back to where she was at her worst. Thank you so much for taking such good care of Bell and all of the others we have entrusted to you. We are grateful for the comfort your services do for our souls.
Jennifer Martin
Our 12 year old husky Heidi passed away suddenly. The company was very compassionate. Picked Heidi up and even brought her home at no additional cost. The pick up person was extremely helpful and friendly. Prices were extremely affordable. Thank you for providing an amazing and unforgettable experience in our time of need. We appreciate your company!
Barbara B
We unexpectedly lost our sweet girl Sunday night. We lost her at Medvet and were given Pet Cremation Services as the option for cremation. Isaac called me today (Tuesday) to set up a time to drop Lucy off at my house. He was very kind. We received with her ashes a paw imprint, a lock of hair, a charm with the other half in her ashes and a card. This process has been so seamless and special at a very hard time we appreciate the care you took with our Lucy.
Amber Cuenot
Thank you so much for your customer service you provided and always calling me back promptly/answering my questions. My sweet boy Tank was delivered to me today in a beautiful wooden urn case with his name on it. I'm very pleased to have him back with me. Thank you for everything! I had him for 6 years and he means the world to me.
Lindsay Niddel
Simply wonderful. What is always a heartbreaking moment was made a bit lighter by the kindness, respect and care that went into brining our horse home to us. The box and plaque are just beautiful β€οΈ
tiffany sonnichsen
Iβm heartbroken. I just returned home from some time away to find that my sweet Laydi girl was delivered home but my requests were not granted. I specifically requested 2 paw prints, her hair and a nose print. I received half of a paw print and some hair. I also requested for her to be split into 2 bags so I could ship her across the country to her other momma. None of my requests were met. So heartbreaking. I will be notifying my vets office not to use this company. The only good thing that came out of this was that my baby is now home with me and the young man Jared who personally called me and delivered Laydi home was personable and very kind.
Glenna Duncan
We received gonzo back home today. Thank you so much for loving him like we do. We received a beautiful box, a card and a picture box with gonzos paw print. During the hardest time you took amazing care and returned him home to us.
Rachel Bradford
I wish I had known about them a long time ago. This is the second fur family that we lost and they are the only place that we're going to go too. They are all very sweet, caring,helpful, understanding, and very sympathetic about the loss of your friend. This is the only place that will come and pick up your friend and drop them off if you don't want to or can't. There prices are very reasonable and affordable. Pet Cremations This is for you! Thank you so much for everything β€οΈ you do, you are amazing and awesome. Us as fur owners etc want to make sure our family member /best friend is taken care of and you go above and beyond to have that happen. Thank you and your team for everything you do.
Beverly Horsley
Our oldest cat, Ripley, whom we'd had for nearly 20 years (she was 19 years, 8 months old) died at home three days ago. Two days ago, I called Pet Cremation Services. They were so kind. They respected our grief. They came and picked her up on Monday, then dropped her off today. Their prices are very reasonable and everyone I dealt with was so nice! I highly recommend them!
Clint Hikes
We lost our dog unexpectedly and called around for prices. Either they wanted a lot of money to pick up, cremate and deliver her back or they werenβt willing to work with us to pay for it on payday.Well Per Cremation Services did everything that we wanted to do with other places. They worked with us. They picked her up, and brought her remains back on payday and we couldnβt have been more happier with their service. They were understanding and sympathetic and responded to every email of communication I sent.Will definitely recommend to other people.
Sunnyside Vet Clinic
Ben at PCS is wonderful an does an excellent job helping us!
Hubert Hill
Such a fantastic company for such a heartbreaking moment in your life. They are kind, caring, and respectful. They came and picked up Winston and returned him in a beautiful wooden box with his name engraved. They were very easy to work with and could not be more happy with their service and having Winston home safe in his forever home. Highly recommend
Chrissy
After having had a terribly rude conversation with someone from Shoedingers Pets I contacted Pet Cremation Services. Everyone I spoke to was nice and pleasant. I was calling in regards to our beloved family dog, and everyone always referred to him by name, never as just the dog, or the animal, as Shoedingers did, that alone showed so much respect and compassion! Jack, the driver that came to pick our boy up was amazing! He took time to ensure everyone, including my kids, was alright and understood the process! Our boy was back home with us the next day. Great services, couldn't recommend them more highly!
David Thomas
Debs was so sweet! She made sure I never forget my little snoopy and I honestly canβt thank her more enough for it. She took her time to make sure it was presented nice! Anytime I need a cremation for my cat Iβll be sure to come here and ask for debs!
Heather Leasure
This is the 2nd time I've unfortunately had to use PCS's services. Both times they were so incredibly compassionate, understanding, patient, kind and affordable. PCS has earned my business and high recommendation for life. Thank You So Very Much for being so patient and kind to me on 2 of the hardest days of my life.
Mimi
This is the 4th furbaby that Iβve brought here. I wonβt go anywhere else. Jessica and Erika are so sweet and caring. Almost as if they knew how much our babies meant to us. I canβt say thank you enough for the care and attention they gave us. Thank you just isnβt enough. π
Myra Atkinson
This review is from Mr. & Mrs. Phillip Crowder. Recently I lost my JRT 19 1/2 yrs old. My vet had Pet Cremation take care of him. He was brought back to me very soon. Gary was the gentleman that brought my baby home to me. I feel his is one of the most nicest and caring people I have ever encountered . I can tell he really cares about the animals and their families. I really appreciate Gary and Pet Cremation for their understanding and compassion in this difficult time. I highly recommend their services in this very emotional time. Thank you!!πβ€ππΎ
John Webster
I really appreciate the services provided for my aged dog after she was euthanized. Great care was taken and the box and card with the cremains was a wonderful touch.I highly recommend their services which was taken care of by my veterinarian.
Tisha Watkins
When our fur baby Pixie passed away we took her to Diley Hill Animal Emergency Clinic. They worked with Pet Cremation Services. Pet Cremation Services had her back home to me within 2 days which helped tremendously with my grieving process. The tin was adorable and they gave me a perfect paw and nose print. Their compassion for our furry family members was touching.
Sheri Neipling
My baby girl was picked up by this service and I had her ashes back in a beautiful wooden box with her name plate within 5 days. My vet highly reccomends pet cremation services. He has used this service for 10 yrs and said they treat your pets with dignity and that's enough for me. Thank you for taking care of my baby. She was the best girl in the world and I will forever cherish her memory!!
Cassandra Richards
We lost a pet chinchilla right after I had knee surgery. Someone came to the house to pick him up and brought him back home to me after. That's caring service.
slvrbraid !
We have used Pet Cremation services for quite a while now. We do rescues and we also have had a lot of pocket and exotic pets. Whether we have had to call them or use them through the various vets in the area it's always been a pleasant experience considering the circumstances. Always professional and kind. Their compassion goes above and beyond and their prices are affordable.
B Smith
I had an excellent experience with Pet Cremation Specialists. From first contact over the phone until my pup was home, they treated him with respect and were wonderful to work with. Since my dogβs death was sudden and unexpected I hadnβt thought of what we would do if he passed. I called and they were patient with me and my questions. Within 2 hours of first contact they had picked up my baby. Then he was back home within 48 hours even though we opted for an urn that required personalization. I was a mess when Tosh was initially picked up and sent a few items with him (his blanket, favorite toy, and a box we had put him in). I gave instructions for some pieces to be returned and others not to be. I wasnβt sure if anything would come back, and honestly wasnβt too worried if it didnβt. But everything was done just as I requested.So I donβt hope to need the services of Pet Cremation Services again anytime soon, but should it be necessary I would call with zero concerns.
Korey
Given that my wife and I do a lot of animal rescue, we have had many of our rescues as well as our pets pass away at home. We have never had to second guess our decisions to always call upon Pet Cremation Services when one of our cats has passed.The employees are always extremely friendly and compassionate. Their level of professionalism is amazing.
DC Maine
AMAZING!!! I cannot praise Pet Cremation Services enough! We only talked with Justin and Jack and they were very respectful, compassionate and understanding in our time of grief, I'm sure all the employees are the same way. We decided to take our beloved kitty directly there, and they were very kind and understanding and gave us some time to say our final goodbyes. We got him back the next day as promised. Thank you and God bless.
Rebecca Anderson
I entrusted them with a pet of mine for cremation with a wooden box and name plate. They are correcting the name plate error, which I appreciate. However, they included a paw print of my kitty that looks like absolutely nothingβ¦ itβs insulting that it wasnβt done again or it at least wasnβt included so I wouldnβt miss the opportunity to have her paw print. I wouldnβt recommend taking your beloved pet here unless you take care of any keepsakes before.
Jennifer Bubenik
Our dog, Bailey, passed away on Friday and her remains were delivered to our home Wednesday. The box is beautiful and has her name engraved. We also received a lovely paw print. My husband said the delivery person was very kind and compassionate. Thank you for what you do.
Debbie McKean
I have used this pet cremation service for many years. They are always very professional and so caring. They make a very heartbreaking experience manageable. Their kindness and compassion are the true reason I've recommended them to so many people over the years. They are extremely reasonable in their pricing and they have an option of urns. They truly are the best in my book.
Melanie Hise
We had to put our fur baby to sleep at the vet's office. They use Pet Cremation Services. They called a couple of days later and said they were bringing our Maddie girl home. Such a nice touch and unexpected. Very thankful for the ease of service and compassion from them. Thank you!
Brian Trout
One of the greatest experiences obviously for a difficult time of losing your furry loved one. Very caring and compassionate and gentle people. The quality and the value are unbelievable and very reasonable. The people and the service are just amazing. Thank you
Stacey Barton
My buddy came today today. Delivered personally. Caring and compassionate treatment of my dog. RIcco is badly missed. I am so happy to have him home for the holidays. We were told it may be after Christmas yet, how surprised was I when the most caring man rang the bell and gave me back my buddy. I hate that I have to use this service, but glad I did.
Jonna Snedeker
I recently lost my pup of 13 years and they made one of the hardest days a little easier with their kindness and compassion. Everything I got back was beautiful and I will be able to honor the life of my best friend.
Vickie
Pet Cremation Services:Truly are compassionate and caring people when it comes to losing your pet. When the guy came to pick her up he carried her in her blankie like it was his own.I'm very pleased and thankful that I chose them to take care of our beloved Sloopy. When I received her remains I was overwhelmed by the extra gift of a half heart knowing that the other half heart was placed with our precious Sloopy. πThank you so much,Vickie Dingess
ItsMe Traci
If I could give them more than 5 stars I would. First off our interaction was very brief but it gave me more peace than I have had in days...months. Our dog Leo, 11 y/o, has been sick for months. Friday he took an unexpected turn for the worst and it was determined that it would be best to let him go. I have never gone through this before and certainly did not expect a) for him to come home so quickly b) be delivered TO me at my home, personally c) such a beautiful, simple box d) cost including the box, less than $80. Ashley called AND texted me this morning. We arranged for her to come in the early afternoon and she was here on time. I dont know if they realize how important their work is and how much it helps to have such care put into this. I cannot explain how appreciative we are and since we will continue to have fur babies who will inevitably cross the rainbow Bridge, we will request them every time. Thank you guys sooooo much. RIP Leo 11.10.09-11.20.20.
Amanda Johnson
This company is amazing. Our cat was ran over right in front of my children. So we knew we had to make a decision to put our children at peace. We call Pet cremation services inc the very next morning. They were so kind, jumped straight into action, had my poor taggers picked up within one hour, and not even 24hour later they were calling me asking if it was ok to deliver him back to my home. The process was hard enough on my family, and they literally made it all so easy. THANK YOU from the bottom of our hearts, for taking care of our little guy!!! I will be recommending you to anyone and everyone!
Staci Nelson
This experience was horrible! The place had my girl over a week and then didnβt give a courtesy call to let us know that they wouldnβt be dropping her off on the day they was suppose to. also said we owed a payment when we had already paid 135.00!! i also left a message asking about Sookie and they never returned my call.. Very dissatisfied and upset with the whole company. and Paula seems very unprofessional!! I used them in 2020 when we lost our Bubba and it was the best experience.idk whatβs up but they need to also let the drivers know to make sure your giving the right ashes to the rightful owners and that they need a better system in organizing their boxes when delivering and to make sure the person who took the payment puts it in the receipt so the driver isnβt asking the pet parent for money when is paid for! Us who decided to go through this company you should do better in your service because we just didnβt loose a animal WE LOST A PET AND FAMILY MEMBER.For future we WILL NOT BE USING THIS COMPANY!!I suggest you look into some other company if you loose a furbaby and need services done!!!
Heaven W
Very very impressed with this company. I never knew much about pet cremation but unfortunately my pet and family member of 13 years, Hope, crossed over to rainbow bridge. But again, they went above and beyond with their service. I wasnβt expecting it. Thank you very much. Also shout out to Heidt Veterinary Clinic. Amazing place.
blackkittygraykitty
Answered my phone call at 6 am in the morning when I woke up to find that my cat had passed the day before I had planned to have him put to sleep. They came around noon the same day to pick him up and delivered his ashes back to us the next day. They offered either a metal tin or a wooden box for a little more. Seemed very reasonably priced, $55 for my 6lb cat. Thank you for caring for my pet.
Jeremiah Huffer
We couldn't have been more pleased with our experience. Our beloved Chance was brought home with care and presented to us with empathy for our loss. I want to thank your team so much for the highest level of professionalism and compassion.
Gail Fleming
I have used them for several pets over the years. They pick up your pet at your door and deliver their ashes back to you in a day or two. They are so compassionate and easy to work with. Also reasonably priced compared to veterinarians who seem to add some profit into the final cost.
denise bousley
Pet cremation service was wonderful. Our dog Arnie passed yesterday and they delivered him straight to our house today which was nice because going somewhere was the last thing you want to do at this time. Thanks for your fast service. Till I see my furry friend again :(
Donna McCray
I had to unexpectedly put my 4 pound Yorkie down Monday evening. I was impressed that Pet Creamations delivered KayKay less than 24 hours to my door. Jerod was professional and definitely understands that pets are a part of your family. His sincere condolences is appreciated and he delivered with the utmost care. Thank You
Jill Kephart
Fred was an absolute joy to speak to when he delivered our Tater back to us. We have used the company before in the past and have always appreciated the craftsmanship and services provided. Thank you for giving us something wonderful to cherish along with the memories.
Pat Rathburn
We said goodbye to our 7 year old golden retriever, Sasha last Friday, Nov 11, 2016. Her remains were brought to us in a beautiful wood box with an engraved name plate on Tuesday Nov 15. I highly recommend pet cremation Services. Very compassionate, caring and professional
Andrea Legg
The service was pretty quick and I was happy to get my girl home but they spelled her name wrong on everything. Even the clay paw print and since there is only 1 copy the vet is correcting it and turning an "e" into an "a" and ordering a whole new plate for the box. Not really what I wanted to discover after I picked up my girls ashes from the vet, she didn't deserve a careless mistake like that. Nothing like your memorabilia have visual alterations. Wish the vet would of used Schoedinger.
pamela bowman
They are so caring when we drop my fur baby off . They offered to pick him but I had to do and say my goodbyes to my chop chop I asked the to keepHis blanket on him till it was and said they would. I got my baby back today and they did a wonderful job Thank you for all you did for us .
Cheryl Travis
The care and empathy we received was greatly appreciated and will never be forgotten. Rocky was an irreplaceable companion. You handled him as if he were yoursThank you,Brice Cunningham, Sandra Romero & Christa Smith
Anna McIntire
My dog Brutus passed away at 11:36 p.m. on Tuesday, May 28th. He was 17 years old and has been with me since he was 4. I called Pet Cremation Services after he passed and they called me back first thing Thursday morning and were at my house within an hour. The gentleman made sure we were ready before gently moving his body into the sling and carefully and quietly removing him from my house. I got a call today from Angie that Brutus was ready to come home and she is bringing him to my office since I had to come back to work. Everyone has been extremely kind and respectful from start to finish. They have treated my family and my beloved Brutus with the love and dignity he deserved. I cannot thank them enough for being so kind to us during this extremely difficult time.
amanda gray
My parents beloved dog passed away suddenly . He passed on a Monday and they had their angel home by Tuesday. The gentlemen were absolutely amazing and even delivered him back home to my parents. Thank you so much for making such a heart breaking time a little more easier on my parents.
Thomas Joyner
We lost our Dog. Pet cremation services was an affordable alternative in a time of need. But we didnβt get her paw print or hair. They cremated her without us knowing we wouldnβt get those. Now itβs too late and we are very upset. I will never use this company again. Go to Schoedinger.
Sunnyside Vet Clinic
Ben at PCS is wonderful an does an excellent job helping us!
Hubert Hill
Such a fantastic company for such a heartbreaking moment in your life. They are kind, caring, and respectful. They came and picked up Winston and returned him in a beautiful wooden box with his name engraved. They were very easy to work with and could not be more happy with their service and having Winston home safe in his forever home. Highly recommend
Chrissy
After having had a terribly rude conversation with someone from Shoedingers Pets I contacted Pet Cremation Services. Everyone I spoke to was nice and pleasant. I was calling in regards to our beloved family dog, and everyone always referred to him by name, never as just the dog, or the animal, as Shoedingers did, that alone showed so much respect and compassion! Jack, the driver that came to pick our boy up was amazing! He took time to ensure everyone, including my kids, was alright and understood the process! Our boy was back home with us the next day. Great services, couldn't recommend them more highly!
David Thomas
Debs was so sweet! She made sure I never forget my little snoopy and I honestly canβt thank her more enough for it. She took her time to make sure it was presented nice! Anytime I need a cremation for my cat Iβll be sure to come here and ask for debs!
Heather Leasure
This is the 2nd time I've unfortunately had to use PCS's services. Both times they were so incredibly compassionate, understanding, patient, kind and affordable. PCS has earned my business and high recommendation for life. Thank You So Very Much for being so patient and kind to me on 2 of the hardest days of my life.
Mimi
This is the 4th furbaby that Iβve brought here. I wonβt go anywhere else. Jessica and Erika are so sweet and caring. Almost as if they knew how much our babies meant to us. I canβt say thank you enough for the care and attention they gave us. Thank you just isnβt enough. π
Myra Atkinson
This review is from Mr. & Mrs. Phillip Crowder. Recently I lost my JRT 19 1/2 yrs old. My vet had Pet Cremation take care of him. He was brought back to me very soon. Gary was the gentleman that brought my baby home to me. I feel his is one of the most nicest and caring people I have ever encountered . I can tell he really cares about the animals and their families. I really appreciate Gary and Pet Cremation for their understanding and compassion in this difficult time. I highly recommend their services in this very emotional time. Thank you!!πβ€ππΎ
John Webster
I really appreciate the services provided for my aged dog after she was euthanized. Great care was taken and the box and card with the cremains was a wonderful touch.I highly recommend their services which was taken care of by my veterinarian.
Tisha Watkins
When our fur baby Pixie passed away we took her to Diley Hill Animal Emergency Clinic. They worked with Pet Cremation Services. Pet Cremation Services had her back home to me within 2 days which helped tremendously with my grieving process. The tin was adorable and they gave me a perfect paw and nose print. Their compassion for our furry family members was touching.
Sheri Neipling
My baby girl was picked up by this service and I had her ashes back in a beautiful wooden box with her name plate within 5 days. My vet highly reccomends pet cremation services. He has used this service for 10 yrs and said they treat your pets with dignity and that's enough for me. Thank you for taking care of my baby. She was the best girl in the world and I will forever cherish her memory!!
Stacey Barton
My buddy came today today. Delivered personally. Caring and compassionate treatment of my dog. RIcco is badly missed. I am so happy to have him home for the holidays. We were told it may be after Christmas yet, how surprised was I when the most caring man rang the bell and gave me back my buddy. I hate that I have to use this service, but glad I did.
Jonna Snedeker
I recently lost my pup of 13 years and they made one of the hardest days a little easier with their kindness and compassion. Everything I got back was beautiful and I will be able to honor the life of my best friend.
Vickie
Pet Cremation Services:Truly are compassionate and caring people when it comes to losing your pet. When the guy came to pick her up he carried her in her blankie like it was his own.I'm very pleased and thankful that I chose them to take care of our beloved Sloopy. When I received her remains I was overwhelmed by the extra gift of a half heart knowing that the other half heart was placed with our precious Sloopy. πThank you so much,Vickie Dingess
ItsMe Traci
If I could give them more than 5 stars I would. First off our interaction was very brief but it gave me more peace than I have had in days...months. Our dog Leo, 11 y/o, has been sick for months. Friday he took an unexpected turn for the worst and it was determined that it would be best to let him go. I have never gone through this before and certainly did not expect a) for him to come home so quickly b) be delivered TO me at my home, personally c) such a beautiful, simple box d) cost including the box, less than $80. Ashley called AND texted me this morning. We arranged for her to come in the early afternoon and she was here on time. I dont know if they realize how important their work is and how much it helps to have such care put into this. I cannot explain how appreciative we are and since we will continue to have fur babies who will inevitably cross the rainbow Bridge, we will request them every time. Thank you guys sooooo much. RIP Leo 11.10.09-11.20.20.
Amanda Johnson
This company is amazing. Our cat was ran over right in front of my children. So we knew we had to make a decision to put our children at peace. We call Pet cremation services inc the very next morning. They were so kind, jumped straight into action, had my poor taggers picked up within one hour, and not even 24hour later they were calling me asking if it was ok to deliver him back to my home. The process was hard enough on my family, and they literally made it all so easy. THANK YOU from the bottom of our hearts, for taking care of our little guy!!! I will be recommending you to anyone and everyone!
Staci Nelson
This experience was horrible! The place had my girl over a week and then didnβt give a courtesy call to let us know that they wouldnβt be dropping her off on the day they was suppose to. also said we owed a payment when we had already paid 135.00!! i also left a message asking about Sookie and they never returned my call.. Very dissatisfied and upset with the whole company. and Paula seems very unprofessional!! I used them in 2020 when we lost our Bubba and it was the best experience.idk whatβs up but they need to also let the drivers know to make sure your giving the right ashes to the rightful owners and that they need a better system in organizing their boxes when delivering and to make sure the person who took the payment puts it in the receipt so the driver isnβt asking the pet parent for money when is paid for! Us who decided to go through this company you should do better in your service because we just didnβt loose a animal WE LOST A PET AND FAMILY MEMBER.For future we WILL NOT BE USING THIS COMPANY!!I suggest you look into some other company if you loose a furbaby and need services done!!!
Heaven W
Very very impressed with this company. I never knew much about pet cremation but unfortunately my pet and family member of 13 years, Hope, crossed over to rainbow bridge. But again, they went above and beyond with their service. I wasnβt expecting it. Thank you very much. Also shout out to Heidt Veterinary Clinic. Amazing place.
blackkittygraykitty
Answered my phone call at 6 am in the morning when I woke up to find that my cat had passed the day before I had planned to have him put to sleep. They came around noon the same day to pick him up and delivered his ashes back to us the next day. They offered either a metal tin or a wooden box for a little more. Seemed very reasonably priced, $55 for my 6lb cat. Thank you for caring for my pet.
Jeremiah Huffer
We couldn't have been more pleased with our experience. Our beloved Chance was brought home with care and presented to us with empathy for our loss. I want to thank your team so much for the highest level of professionalism and compassion.
Gail Fleming
I have used them for several pets over the years. They pick up your pet at your door and deliver their ashes back to you in a day or two. They are so compassionate and easy to work with. Also reasonably priced compared to veterinarians who seem to add some profit into the final cost.
Jessica Lin
thank you for providing a seamless process during this heartbreaking time. everyone i spoke with over the last 24 hours seemed genuinely compassionate for my loss, especially down to the gentleman (mr. tom?) who brought our pup back home.
Randy French
I had my 16 year old cat put to sleep on 11?25/16 at 11 o'clock, Pet Cremations called me that afternoon to see what my wishes were as far as what I wanted with Fat Cat, I told them that I wanted his ashes back. To my surprise the gentleman call m this morning and said that Fats was ready and I could pick him up at my veterans anytime. This place is really, good,
Gayle Griffith
These folks have provided cremation service for our veterinary hospital for about 20 years. There were many opportunities for exceptional service, and they are batting 1,000 on those opportunities--from special requests on engraving, to STAT pick-up and delivery service. Of all the companies with whom we do business, Pet Cremation Services can't be beat on their service.
Audrey Beheler
Very thoughtful, trusting, and considerate... thank you to Gary and his team for taking such good care of our big girl *Phobos* and for personally bringing her home to us. It meant so much, and we are forever thankful...
Jessica Wallace
I honestly can't be more thankful for everything they put together for my babyboy. And then delivery. Great customer service! Thank you guys for helping me bring my Lil man home! <3Jarred was very kind and flexible to my daily routine. Thank you, Jarred!
Kaylee Lucero
Disappointing and dismissive customer service! I inquired about employment after seeing an ad on the back of their company van saying the company was hiring. When I called I was swiftly dismissed.
Kimberly Williams
Jamie is the best, we just love him
Emilee Tudor
Absolutely wonderful. Best place I decided on. Brought my little girl back to me and picked her up, no questions asked, took care of her, and it was a reasonable pay. The workers are so polite, and made the process that much easier. Thank you guys for all you did for me. Very one on one and personal.
MEME DRAKE
Ryan,Erica and Paula and the gentleman's who pick my patches up and drop his urn back to me was outstanding. I will tell everyone how professional they are and how many times they said I'm sorry for your loss of patches. I am hurting so bad but I know it will get easier with time. I want to thank y'all so much for everything!!!
Brian Kennedy
My dog passed Saturday, May 27th. I called at 7:45am and spoke to someone and left a message.I called again at 10am and left a voice mail.It's now Tuesday, May 30th and no call back.
denise bousley
Pet cremation service was wonderful. Our dog Arnie passed yesterday and they delivered him straight to our house today which was nice because going somewhere was the last thing you want to do at this time. Thanks for your fast service. Till I see my furry friend again :(
Donna McCray
I had to unexpectedly put my 4 pound Yorkie down Monday evening. I was impressed that Pet Creamations delivered KayKay less than 24 hours to my door. Jerod was professional and definitely understands that pets are a part of your family. His sincere condolences is appreciated and he delivered with the utmost care. Thank You
Jill Kephart
Fred was an absolute joy to speak to when he delivered our Tater back to us. We have used the company before in the past and have always appreciated the craftsmanship and services provided. Thank you for giving us something wonderful to cherish along with the memories.
Pat Rathburn
We said goodbye to our 7 year old golden retriever, Sasha last Friday, Nov 11, 2016. Her remains were brought to us in a beautiful wood box with an engraved name plate on Tuesday Nov 15. I highly recommend pet cremation Services. Very compassionate, caring and professional
Andrea Legg
The service was pretty quick and I was happy to get my girl home but they spelled her name wrong on everything. Even the clay paw print and since there is only 1 copy the vet is correcting it and turning an "e" into an "a" and ordering a whole new plate for the box. Not really what I wanted to discover after I picked up my girls ashes from the vet, she didn't deserve a careless mistake like that. Nothing like your memorabilia have visual alterations. Wish the vet would of used Schoedinger.
pamela bowman
They are so caring when we drop my fur baby off . They offered to pick him but I had to do and say my goodbyes to my chop chop I asked the to keepHis blanket on him till it was and said they would. I got my baby back today and they did a wonderful job Thank you for all you did for us .
Cheryl Travis
The care and empathy we received was greatly appreciated and will never be forgotten. Rocky was an irreplaceable companion. You handled him as if he were yoursThank you,Brice Cunningham, Sandra Romero & Christa Smith
Anna McIntire
My dog Brutus passed away at 11:36 p.m. on Tuesday, May 28th. He was 17 years old and has been with me since he was 4. I called Pet Cremation Services after he passed and they called me back first thing Thursday morning and were at my house within an hour. The gentleman made sure we were ready before gently moving his body into the sling and carefully and quietly removing him from my house. I got a call today from Angie that Brutus was ready to come home and she is bringing him to my office since I had to come back to work. Everyone has been extremely kind and respectful from start to finish. They have treated my family and my beloved Brutus with the love and dignity he deserved. I cannot thank them enough for being so kind to us during this extremely difficult time.
amanda gray
My parents beloved dog passed away suddenly . He passed on a Monday and they had their angel home by Tuesday. The gentlemen were absolutely amazing and even delivered him back home to my parents. Thank you so much for making such a heart breaking time a little more easier on my parents.
Thomas Joyner
We lost our Dog. Pet cremation services was an affordable alternative in a time of need. But we didnβt get her paw print or hair. They cremated her without us knowing we wouldnβt get those. Now itβs too late and we are very upset. I will never use this company again. Go to Schoedinger.
Michael Wihl
I can't thank the entire staff enough for making a difficult task as painless as possible. Everyone from start to finish of the cremations for my 2 dogs this week was done with care and kindness.
Autumn Davis
What amazing people! They are so kind. They do wonderful work and they are quick but respectful in how they treat the remains. Jack is a wonderful employee of theirs. Very kind. I am blown away by how amazing these people are.
Judy Ward
I live in meigs Co and I would never think of letting anyone else take care of my babies.This is the 2nd time I have used them and they have always done a great job.Their price's is affordable for us on a fixed income.They are so caring about your babies.Thank you very much for your service.
Debbie McDowell
I would never allow anyone but Pet Cremation to take care of my furbabies cremation. I am absolutely beside myself with how they went above and beyond for my Abbie. The cost is nothing compared to the live they put in.
Anna Shoaf
Great place to work with. I've used them many times over the years. The people are so kind and caring with not only your beloved pet but also with you as the client. I highly recommend them.
First name Last name
Excellent service, the staff were friendly, and I felt like they genuinely cared about how i felt during one of the hardest times lf my life. I know they treated my baby worh respect, and all the requests i made were fufilled excellently.
Gee
Such great service for my daughter cat remains. Came in beautiful box with name plate on top. I would recommend them 100Ωͺ.
Melissa Greenwalt
Did a horrible job getting my cats foot print. It's just a smudge on a piece of paper. I wish they had taken the time to get a decent print. It's not like it's that difficult my cat hard already passed away.
mLgi Heller
I called them on 4/12/2021 and was wanting to get my dog cremated I was crying and the nice lady who answered the phone told me to take my time ... the next day they picked my dog up and the nice man gave me words of encouragement and knew my dog was not just a pet but my family and then they called 4/14/2021 and dropped my baby back off to me ... the best part is that they called him by his name and treated him as my family .... I give this company 5 stars they are really nice caring and understanding and you can tell that it's just not a job but they love what they do ..... thanks so much pet cremation services π
Val Yevtyeyev
My dog passed away and they were nothing but helpful, they kept in touch the whole time and even though some issues came up they addressed and more than corrected them.
Jessica Lin
thank you for providing a seamless process during this heartbreaking time. everyone i spoke with over the last 24 hours seemed genuinely compassionate for my loss, especially down to the gentleman (mr. tom?) who brought our pup back home.
Randy French
I had my 16 year old cat put to sleep on 11?25/16 at 11 o'clock, Pet Cremations called me that afternoon to see what my wishes were as far as what I wanted with Fat Cat, I told them that I wanted his ashes back. To my surprise the gentleman call m this morning and said that Fats was ready and I could pick him up at my veterans anytime. This place is really, good,
Gayle Griffith
These folks have provided cremation service for our veterinary hospital for about 20 years. There were many opportunities for exceptional service, and they are batting 1,000 on those opportunities--from special requests on engraving, to STAT pick-up and delivery service. Of all the companies with whom we do business, Pet Cremation Services can't be beat on their service.
Audrey Beheler
Very thoughtful, trusting, and considerate... thank you to Gary and his team for taking such good care of our big girl *Phobos* and for personally bringing her home to us. It meant so much, and we are forever thankful...
Jessica Wallace
I honestly can't be more thankful for everything they put together for my babyboy. And then delivery. Great customer service! Thank you guys for helping me bring my Lil man home! <3Jarred was very kind and flexible to my daily routine. Thank you, Jarred!
Kaylee Lucero
Disappointing and dismissive customer service! I inquired about employment after seeing an ad on the back of their company van saying the company was hiring. When I called I was swiftly dismissed.
Kimberly Williams
Jamie is the best, we just love him
Emilee Tudor
Absolutely wonderful. Best place I decided on. Brought my little girl back to me and picked her up, no questions asked, took care of her, and it was a reasonable pay. The workers are so polite, and made the process that much easier. Thank you guys for all you did for me. Very one on one and personal.
MEME DRAKE
Ryan,Erica and Paula and the gentleman's who pick my patches up and drop his urn back to me was outstanding. I will tell everyone how professional they are and how many times they said I'm sorry for your loss of patches. I am hurting so bad but I know it will get easier with time. I want to thank y'all so much for everything!!!
Brian Kennedy
My dog passed Saturday, May 27th. I called at 7:45am and spoke to someone and left a message.I called again at 10am and left a voice mail.It's now Tuesday, May 30th and no call back.
Vickie Broersma
They were very caring and understanding of the pet you've lost. I would recommend them to everyone
Rebecca Smith
These folks are amazing. Made everything easier to help deal with my Sam's passing. Highly recommended. Bless you for being so kind and caring.
Edward Mccormick
Just had my best friend cremated at this so called facility I think it's the worst place ever unprofessional can't answer questions or prices I ask for paw prints and paid for extra ones as well and got two smuged prints that will go in the trash ,now I have nothing from my dog was expecting way better service than received would not recommend this place at all ,not sure the ashes you do receive are even your pet guess they don't understand our losses and that our pets are family and kids to us .
Kathy Ives
Such fast service. Our Lindsey was home the very next day. The gentleman who brought him home was so compassionate...wonderful service.
Melissa Lagore
Jessica and Jack are the kindest people and if you need a good place to bring your pet for cremation and good work I highly recommend β€οΈ
Lannah Anderson
This place was very professional and kind to me on one of the hardest days of my life. They were very reasonably priced and I would definitely recommend their services to anyone in need of them.
Susan Stewart
Pet Cremation Services has been caring and professional. We have used them for two pets and the service has been exemplary both times.
Lance Otis
Made me very happy to have this reminder hand delivered to me by a very nice compassionate man. Definitely made this transition a little easier on me in this tough time. Thank you.
Angela Holland
Was happy to find this place in my pups time of need. They took GREAT care of our Pepper and brought her home to us π
Jeremiah Seymour
They took care of many animals of mine. They've been amazing, and considerate. Highly recommend.