Customer Reviews Summary
Vernon Family Funeral Home is highly praised for its compassionate and professional service during difficult times. Many reviews highlight the staff's attentiveness, the welcoming and clean facilities, and the personal touches they provide to honor loved ones. Customers express deep gratitude for the support received, often mentioning that they felt cared for like family.
Tiger Franks
I cannot say enough good things about the entire staff at Vernon’s. My father recently passed away and Jon did an amazing job preparing him for the funeral. The entire staff are so compassionate and caring. I highly recommend Vernon’s.
Tory Snarr
Our family could not recommend Vernon Family Funeral Homes enough. The entire staff was personable, comforting, and professional. The facilities were welcoming and well maintained. We were very thankful for their help and services both during and after difficult times!
Lynnette Girard
The Vernon Family and staff went above and beyond throughout the entire process. They handled every aspect so professionally, and made a difficult time as easy as possible. I would highly recommend Vernon’s, and will be forever grateful to them.
Samantha Warwick
Vernon Funeral Home made us feel at ease when making difficult decisions. Everyone was very compassionate throughout the whole planning process of my sister’s funeral.John and his team are amazing! A very special shout out to Tabitha for the love and support you showed to our entire family!
Tiger Franks
I cannot say enough good things about the entire staff at Vernon’s. My father recently passed away and Jon did an amazing job preparing him for the funeral. The entire staff are so compassionate and caring. I highly recommend Vernon’s.
Tory Snarr
Our family could not recommend Vernon Family Funeral Homes enough. The entire staff was personable, comforting, and professional. The facilities were welcoming and well maintained. We were very thankful for their help and services both during and after difficult times!
Lynnette Girard
The Vernon Family and staff went above and beyond throughout the entire process. They handled every aspect so professionally, and made a difficult time as easy as possible. I would highly recommend Vernon’s, and will be forever grateful to them.
Samantha Warwick
Vernon Funeral Home made us feel at ease when making difficult decisions. Everyone was very compassionate throughout the whole planning process of my sister’s funeral.John and his team are amazing! A very special shout out to Tabitha for the love and support you showed to our entire family!
Brian Ward
My family has been using Vernon’s services for well over 20 years, having handled several of my family members passings, including my grandparents, mother, and uncle. We have continued to do so because of their compassion and professionalism.When faced with the need of these kinds of services, choosing the right funeral home can makes all the difference. For anyone in the Champaign County area, I can’t recommend Vernon enough.
Cynthia Williamson
Vernon’s has been dealing with our family needs for many generations.i personally have experienced their care of my family through the passing of my father, two Aunts and my dear younger brother. Vernon staff have been so kind, asking about, And attending to each need we identified, and so many we weren’t even thinking about. Vernon’s is the most personable, caring “company” I have had the pleasure of dealing with, even under such sad circumstances. I highly recommend placing the care of your loved ones into their capable, compassionate hands.
Miranda Williams
My family has used to Vernon’s for years. In 2015 my husband and I lost a baby. In the second trimester but not after 20 weeks and my husband had known Victoria and Colin. He called them and they came up to cremate our baby that the hospital told my husband was to young and would have been thrown away. They took care of everything. And put our baby in a beautiful urn. I actually walked into Vernon’s for my great aunt funeral and they saw me and thought I was coming from our baby. In December of 2021 we lost my husbands grandmother. She had no planning set. Vernon’s took care of everything. She didn’t want to be buried she wanted cremation. When we went to say our goodbyes I wasn’t sure what to expect. But walking into a bedroom with her lying on a bed looking like she was sleeping wasn’t what I every expected. It was the most calming, and heartwarming experience. They didn’t rush us, and we sat in there for what felt like ever. My mother in law kept saying she just wanted to get into bed with her. I truly think it was the most peaceful way to say goodbye to a loved one I’ve ever experienced.In August of 2024 my grandmother passed away. I have never had to sit down and plan a funeral for a loved one. They were attentive and caring. Let us take our time. There was no rush after the funeral before the burial when we weren’t ready for them to close the casket. They just stood by and let us take our time. I did my mammaws make up and hair and they set it up so I was in a room where it felt like we were in her bedroom. The funeral and viewing passed with no issues, and they listened to what we wanted and made sure to give it to us. Even after they reached out and checked on us. I really can’t say enough good about Vernon’s.
melanie bahan
I had a great experience with the care and arrangements of my loved one. They were very attentive to my needs and were so very helpful every step of the way. I would highly recommend Vernon Family Funeral Home!
Jacki Dickinson
Vernon Funeral Home took care of the arrangements when my mom passed. They were by our side right away, made the planning as easy as possible, and checked on us after the services were over. We were grateful for their care & support at such a difficult time.
David Burkhart
My family was very impressed with Vernon’s Funeral Home. They were very helpful with all aspects of planning my father’s services. Very respectful and helpful personnel. I couldn’t have asked for anything better. Everything we asked for was just taken care of. In your time of sorrow this is just what you need! Thank you.
Edith Goldsberry
I really appreciated how they took time to really get to know my loved one. They fulfilled her wishes!! The fact it’s a family business is amazing. Colin and Victoria makes sure that everything is done to your liking!!
Kylee Dunham
Vernons did more than we could have ever expected , my brother passed and it was so hard for my whole family and he was such a browns fan that Jim from vernons wore not only a browns jersey but also brought his quilt and set it up as a back round for braydons funeral we never asked he just did it and we were all just so thankful because it just showed us how much vernons cared and was there for us through this troubled time . We were so greatful that we didn't have to stress about much of anything because they made the process for us a lot smoother . We will be using them in the future as they showed us they cared and met our every need for my brother and our family. They were very professional and showed sympathy and have checked in on us multiple times we are greatful to have went with vernons .
Deborah Stuart
All the people at Vernon's were wonderful. Always making sure that we had what we needed and answered all of our questions. They called to check on us to see if we needed anything. I would recommend them to care of your loved one. They walk you through every step and let you choose what you want with no pressure. They will work with you on payment if you have no insurance . As I said before they are all wonderful people and I appreciate all they have done for my family as we went through one of the hardest times in our lives. I would like to thank them all for all they have done for us!
Ryan Lantz
During a most difficult time for my family.. Vernon’s were there to handle all the arrangements giving us comfort including all the hassle free detail we could possibly ask for. Thank you!
Yale Cline
I have nothing negative to say towards Vernon Funeral Home of Urbana. The caring of my mother to the burial site and everything in between is nothing short of professionalism. They fulfilled all our needs and helped us through the blurry times of our mourning. I can't say enough positive words about John and the others during this time. 5 Star's I give them!!
Kim Fraley
We found that Vernon's of Urbana to be exceptional for the funeral of my Mother. We challenged them with a lot of requests and they were so gracious to accommodate us. They spent time with us and never made us feel rushed. The funeral itself ran seamlessly and the music was found and played at the appropriate time. We felt very well taken care of. The costs were exactly as they quoted. Thank you John, MacKayla and all of the staff for making such a difficult time a beautiful celebration of my Mom.
Robert Fetz
The team at Vernon Funeral Home were excellent to work with in taking care of our needs. Our family appreciates the kind professionalism they provide.
Lisa Williamson
Vernon's was so helpful to our family. We had 3 family members pass away within 3 months and they were just wonderful & so helpful. Would recommend them.
Lucia Culley
The entire family helped us navigate through a difficult time with warmth and compassion. They went above and beyond in every situation, giving us time and space to grieve while making sure we had everything we needed.
Midge Custer
With two tragic deaths not far apart we were very thankful to have you to comfort and share these experiences with us. Thank you.
Brittney Rickmon
This family and their employees go above and beyond their call of duty and obligations. This is so much more than just a job to them and it shows. They care for your loved one as if it were their own family. They were there to help me navigate the grief after losing my significant other at 35 years old. They helped me plan the memorial down to every last detail, and even after, they continue to show their care by checking in on me with even a friendly text. They made themselves available night and day during my difficult journey, and I will forever be grateful to them. I wouldn't trust anyone else with my loved ones. If I could rate higher than 5 stars I certainly would. All of you are amazing people.
Fred Ridder
A very caring yet professional atmosphere at a tough time for our family. Would highly recommend to anyone looking for a compassionate staff to handle everything.
Nathan Lantz
Very caring and helpful with anything that was asked at a difficult time. Would definitely recommend Vernon’s. Staff went out of their way to make things as easy as possible.
Beverly Flora
This is my 2nd funeral prepared by Vernon’s and they are very professional and thoughtful on all matters of concern. I would highly recommend them and will use them again. (Not in the near future I hope) Thank you Jim and Colin for all your help.
Kristen Walls
I just lost my brother a few weeks ago. It was super sudden and tragic. We had to quickly come up with arrangements for a service for him. Vernon funeral home made it not only easy but they have put so much thought into our family and our wishes. I highly recommend using them with the care of your loved one.
Nochie Timm
Vernon Funeral Home was very helpful and professional. They made the funeral planning experience very easy for us and also walked us through tasks that we needed to attend to after the funeral. Highly recommend.
Kandise Reed
Vernon family funeral home are the best! They take care of everything and allow you to grieve the loss of your loved one. Couldn’t ask for a friendlier loving staff.
Jennifer Wacenske
You want a top notch funeral director in all of Champaign and Clark County. I would go to Vernons and ask for John Detling. He is the most caring and compassionate around. He takes the time to listen to what you want and take the time with ever tiny detail. He is very meticulous in all the details and explains everything so you understand. He is there through the whole process any time and with whatever question you might have. You could not find another funeral director like John Detling for miles . I personally don't know how I could have done it with anyone else. Thank you Vernons but more importantly thank you John Detling.
sallie workman
Absolutely the best around. Made the whole process go smoothly. Very caring and helping through it all. Would highly recommend this funeral home for all your needs, from service, to burial, to paperwork, to headstone, and everything in between. Wonderful family owned business with the most caring people.
Paul Kelley
They did a wonderful job helping us celebrate the life of our loved one!! They did a lot of extra things. They probably did not have to do some of which were a surprise for us! Thank you so much for all that you did for us!!!
Tiger Franks
I cannot say enough good things about the entire staff at Vernon’s. My father recently passed away and Jon did an amazing job preparing him for the funeral. The entire staff are so compassionate and caring. I highly recommend Vernon’s.
Brian Ward
My family has been using Vernon’s services for well over 20 years, having handled several of my family members passings, including my grandparents, mother, and uncle. We have continued to do so because of their compassion and professionalism.When faced with the need of these kinds of services, choosing the right funeral home can makes all the difference. For anyone in the Champaign County area, I can’t recommend Vernon enough.
Tory Snarr
Our family could not recommend Vernon Family Funeral Homes enough. The entire staff was personable, comforting, and professional. The facilities were welcoming and well maintained. We were very thankful for their help and services both during and after difficult times!
Lynnette Girard
The Vernon Family and staff went above and beyond throughout the entire process. They handled every aspect so professionally, and made a difficult time as easy as possible. I would highly recommend Vernon’s, and will be forever grateful to them.
Samantha Warwick
Vernon Funeral Home made us feel at ease when making difficult decisions. Everyone was very compassionate throughout the whole planning process of my sister’s funeral.John and his team are amazing! A very special shout out to Tabitha for the love and support you showed to our entire family!
Cynthia Williamson
Vernon’s has been dealing with our family needs for many generations.i personally have experienced their care of my family through the passing of my father, two Aunts and my dear younger brother. Vernon staff have been so kind, asking about, And attending to each need we identified, and so many we weren’t even thinking about. Vernon’s is the most personable, caring “company” I have had the pleasure of dealing with, even under such sad circumstances. I highly recommend placing the care of your loved ones into their capable, compassionate hands.
Miranda Williams
My family has used to Vernon’s for years. In 2015 my husband and I lost a baby. In the second trimester but not after 20 weeks and my husband had known Victoria and Colin. He called them and they came up to cremate our baby that the hospital told my husband was to young and would have been thrown away. They took care of everything. And put our baby in a beautiful urn. I actually walked into Vernon’s for my great aunt funeral and they saw me and thought I was coming from our baby. In December of 2021 we lost my husbands grandmother. She had no planning set. Vernon’s took care of everything. She didn’t want to be buried she wanted cremation. When we went to say our goodbyes I wasn’t sure what to expect. But walking into a bedroom with her lying on a bed looking like she was sleeping wasn’t what I every expected. It was the most calming, and heartwarming experience. They didn’t rush us, and we sat in there for what felt like ever. My mother in law kept saying she just wanted to get into bed with her. I truly think it was the most peaceful way to say goodbye to a loved one I’ve ever experienced.In August of 2024 my grandmother passed away. I have never had to sit down and plan a funeral for a loved one. They were attentive and caring. Let us take our time. There was no rush after the funeral before the burial when we weren’t ready for them to close the casket. They just stood by and let us take our time. I did my mammaws make up and hair and they set it up so I was in a room where it felt like we were in her bedroom. The funeral and viewing passed with no issues, and they listened to what we wanted and made sure to give it to us. Even after they reached out and checked on us. I really can’t say enough good about Vernon’s.
melanie bahan
I had a great experience with the care and arrangements of my loved one. They were very attentive to my needs and were so very helpful every step of the way. I would highly recommend Vernon Family Funeral Home!
Jacki Dickinson
Vernon Funeral Home took care of the arrangements when my mom passed. They were by our side right away, made the planning as easy as possible, and checked on us after the services were over. We were grateful for their care & support at such a difficult time.
David Burkhart
My family was very impressed with Vernon’s Funeral Home. They were very helpful with all aspects of planning my father’s services. Very respectful and helpful personnel. I couldn’t have asked for anything better. Everything we asked for was just taken care of. In your time of sorrow this is just what you need! Thank you.
Jennifer Winert
Vernon was amazing. They went above and beyond for our family after the loss of my Father-in-law. They surprised the family with large blown up pictures of Dad around his casket and they will never know how much that meant to us! Working with Tammy was great and every time I had to call with a question they were so kind and caring. The whole family has decided that when our times come, Vernon will be where we go. Thank you to everyone at Vernon for being so wonderful to us at such a hard time!
Lisa Jarnagin
This was a very emotional time with the loss of my mother. The staff was compassionate and professional in all that was done
Brian Hall
They are very nice and professional. They try to make a tough time as easy as possible.
Joyce McKeever
Kindness, compassion and professionalism marked my experience from the first contact onward. The care given by Tammy during my preaching days has been passed on. I am ever so grateful.
Tracy Fields
I am so thankful to have Vernon funeral home in my community. They have always went above & beyond in their acts of kindness. The compassion that they have personally shown me over the course of many years laying many family members & friends to rest. I am extremely great full for the staff at Vernon funeral home.
Jayne
This was our second funeral at Vernons. The first time was my Dads funeral and tonight was my Moms viewing everything was beautiful. They went above and beyond. They were great and so very helpful to us. I loved all the Photos that were placed around the room it made it more persnal. Thank you Dave and Tammy for making our our Moms funeral so beautiful. She would have loved it.
Duane Conley
I have had 3 family members funerals at Vernon. I know of no other finer funeral homes around. The love and caring for the deceased, the family from planning. and preparing to the service itself they are in my opinion the best.
Amica Gardner
Everyone was very kind to me and my mother while planning my father’s cremation. They took care of us and him. There were many firsts for me and they handled all my questions and concerns with care.
Susan Neiswander
Vernon’s was very thoughtful in our time of need and they had sympathy for all of us. They were very helpful during this time!!!
Adrienne F.
They’re very patient and kind. I’ve had to be a on the visitor side as well as the planner and both experiences were very pleasant considering the circumstances.
Edith Goldsberry
I really appreciated how they took time to really get to know my loved one. They fulfilled her wishes!! The fact it’s a family business is amazing. Colin and Victoria makes sure that everything is done to your liking!!
Kylee Dunham
Vernons did more than we could have ever expected , my brother passed and it was so hard for my whole family and he was such a browns fan that Jim from vernons wore not only a browns jersey but also brought his quilt and set it up as a back round for braydons funeral we never asked he just did it and we were all just so thankful because it just showed us how much vernons cared and was there for us through this troubled time . We were so greatful that we didn't have to stress about much of anything because they made the process for us a lot smoother . We will be using them in the future as they showed us they cared and met our every need for my brother and our family. They were very professional and showed sympathy and have checked in on us multiple times we are greatful to have went with vernons .
Deborah Stuart
All the people at Vernon's were wonderful. Always making sure that we had what we needed and answered all of our questions. They called to check on us to see if we needed anything. I would recommend them to care of your loved one. They walk you through every step and let you choose what you want with no pressure. They will work with you on payment if you have no insurance . As I said before they are all wonderful people and I appreciate all they have done for my family as we went through one of the hardest times in our lives. I would like to thank them all for all they have done for us!
Ryan Lantz
During a most difficult time for my family.. Vernon’s were there to handle all the arrangements giving us comfort including all the hassle free detail we could possibly ask for. Thank you!
Yale Cline
I have nothing negative to say towards Vernon Funeral Home of Urbana. The caring of my mother to the burial site and everything in between is nothing short of professionalism. They fulfilled all our needs and helped us through the blurry times of our mourning. I can't say enough positive words about John and the others during this time. 5 Star's I give them!!
Kim Fraley
We found that Vernon's of Urbana to be exceptional for the funeral of my Mother. We challenged them with a lot of requests and they were so gracious to accommodate us. They spent time with us and never made us feel rushed. The funeral itself ran seamlessly and the music was found and played at the appropriate time. We felt very well taken care of. The costs were exactly as they quoted. Thank you John, MacKayla and all of the staff for making such a difficult time a beautiful celebration of my Mom.
Robert Fetz
The team at Vernon Funeral Home were excellent to work with in taking care of our needs. Our family appreciates the kind professionalism they provide.
Lisa Williamson
Vernon's was so helpful to our family. We had 3 family members pass away within 3 months and they were just wonderful & so helpful. Would recommend them.
Lucia Culley
The entire family helped us navigate through a difficult time with warmth and compassion. They went above and beyond in every situation, giving us time and space to grieve while making sure we had everything we needed.
Midge Custer
With two tragic deaths not far apart we were very thankful to have you to comfort and share these experiences with us. Thank you.
Wyatt Sanderson
Very kind and friendly people. Have used them for decades.
Charlie Thorpe
Exceptional service throughout, and great people to work with. They treated us like family and always had answers for us for whatever came up.
Kathy Seay
They were very caring to me and my family. Everything was the way we wanted it.They even check in on us from time to time.
Todd Criner
We used Vernon's the first time when my Father (Bob Criner) passed away in 2014 and during our grief and not knowing 'how to go about a funeral" Tammy and crew stepped in and were a God send, and walked us through the process with much caring and support. Then recently my Mother "Bev" went to join dad in heaven and we didn't even have to think about what to do, after our first experience with Vernon's. Once again Tammy, Jennie and crew jumped in and 'handled' SO MUCH for us and went way above and beyond. We thank you so much Vernon's and STRONGLY recommend letting them handle your affairs in this matter. #GodBless
Terri Goheen
We were treated with kindness and thoughtfulness as if it were one of their lived ones
Brad Yost
Very caring family and business. The staff always goes above and beyond.
bobbi snyder
Tammy was very helpful during our difficult time .
Mick Custer
Very thoughtful and professional.
Peikowoqooqooowomas0nggy Malone
Maggie Reed
Brittney Rickmon
This family and their employees go above and beyond their call of duty and obligations. This is so much more than just a job to them and it shows. They care for your loved one as if it were their own family. They were there to help me navigate the grief after losing my significant other at 35 years old. They helped me plan the memorial down to every last detail, and even after, they continue to show their care by checking in on me with even a friendly text. They made themselves available night and day during my difficult journey, and I will forever be grateful to them. I wouldn't trust anyone else with my loved ones. If I could rate higher than 5 stars I certainly would. All of you are amazing people.
Fred Ridder
A very caring yet professional atmosphere at a tough time for our family. Would highly recommend to anyone looking for a compassionate staff to handle everything.
Nathan Lantz
Very caring and helpful with anything that was asked at a difficult time. Would definitely recommend Vernon’s. Staff went out of their way to make things as easy as possible.
Beverly Flora
This is my 2nd funeral prepared by Vernon’s and they are very professional and thoughtful on all matters of concern. I would highly recommend them and will use them again. (Not in the near future I hope) Thank you Jim and Colin for all your help.
Kristen Walls
I just lost my brother a few weeks ago. It was super sudden and tragic. We had to quickly come up with arrangements for a service for him. Vernon funeral home made it not only easy but they have put so much thought into our family and our wishes. I highly recommend using them with the care of your loved one.
Nochie Timm
Vernon Funeral Home was very helpful and professional. They made the funeral planning experience very easy for us and also walked us through tasks that we needed to attend to after the funeral. Highly recommend.
Kandise Reed
Vernon family funeral home are the best! They take care of everything and allow you to grieve the loss of your loved one. Couldn’t ask for a friendlier loving staff.
Jennifer Wacenske
You want a top notch funeral director in all of Champaign and Clark County. I would go to Vernons and ask for John Detling. He is the most caring and compassionate around. He takes the time to listen to what you want and take the time with ever tiny detail. He is very meticulous in all the details and explains everything so you understand. He is there through the whole process any time and with whatever question you might have. You could not find another funeral director like John Detling for miles . I personally don't know how I could have done it with anyone else. Thank you Vernons but more importantly thank you John Detling.
sallie workman
Absolutely the best around. Made the whole process go smoothly. Very caring and helping through it all. Would highly recommend this funeral home for all your needs, from service, to burial, to paperwork, to headstone, and everything in between. Wonderful family owned business with the most caring people.
Paul Kelley
They did a wonderful job helping us celebrate the life of our loved one!! They did a lot of extra things. They probably did not have to do some of which were a surprise for us! Thank you so much for all that you did for us!!!
RJ Martinez
David Liskowiak
Melissa Eickemeyer
Dean Nitchman