Customer Reviews Summary
Pet Cremation Services of East Tennessee is highly praised for their compassionate and professional service during a difficult time. Many customers appreciate the individual cremation process, the thoughtful keepsakes provided, and the respectful handling of their beloved pets. The facility is noted for its cleanliness and the staff's ability to ease the grieving process for pet owners.
Stephanie Patridge
They do a fantastic service. They came to my vets office to get my beloved dog Beast! They do individual cremation, so you know that you are getting your pet’s ashes. They are returned in a nice container. I was surprised, but so grateful that they also gave me a lock of his fur . That is priceless🐾 They were reasonably priced as well. I recommend them if you need pet cremation services.
Jeremy Stiltner
Shea and the team at Pet Cremation were so thoughtful throughout this very difficult time for our family. We struggled with the tough decision of whether or not to euthanize our beloved Buster, after his long, courageous fight with cancer. Pet Cremation Services not only guided us through the process via considerate counsel and recommending the in-home euthanization service that we ultimately selected, but documented and preserved our pet's memory in a way that we will cherish forever. A few days after the dreaded event occurred, we received Buster's ashes in a very classy urn along with prints of his paws and a few other keepsakes that are displayed on a bookcase in our living area. Losing our dog, a member of our family, was one of the hardest things we've experienced. We are forever grateful for the time and compassion that these folks showed our Buster buddy! Thank you all so much.
Lee Franz
Wow. I never knew a person and pet friendly place ever existed for cremation. These folks are happy and caring for their work. I felt respected for my grief and heart break. They took my beloved dog into their care and respectfully cremated her, individually and returned her to me with with utmost care.They offer many types of keepsakes/urns to purchase and provided a very tasteful one.I am beyond amazed at their happy, respectful, professional service. They have state of the art facilities too!Thank you so much for being your awesome selves. I highly recommend them.
hannah Heckman
Absolutely amazing. The owners are very sweet and answered any and all questions I had and walked me through the process. We did the cremation package and got her urn, a lock of her fur, and a cremation certificate. Will definitely be using them again
Stephanie Patridge
They do a fantastic service. They came to my vets office to get my beloved dog Beast! They do individual cremation, so you know that you are getting your pet’s ashes. They are returned in a nice container. I was surprised, but so grateful that they also gave me a lock of his fur . That is priceless🐾 They were reasonably priced as well. I recommend them if you need pet cremation services.
Jeremy Stiltner
Shea and the team at Pet Cremation were so thoughtful throughout this very difficult time for our family. We struggled with the tough decision of whether or not to euthanize our beloved Buster, after his long, courageous fight with cancer. Pet Cremation Services not only guided us through the process via considerate counsel and recommending the in-home euthanization service that we ultimately selected, but documented and preserved our pet's memory in a way that we will cherish forever. A few days after the dreaded event occurred, we received Buster's ashes in a very classy urn along with prints of his paws and a few other keepsakes that are displayed on a bookcase in our living area. Losing our dog, a member of our family, was one of the hardest things we've experienced. We are forever grateful for the time and compassion that these folks showed our Buster buddy! Thank you all so much.
Lee Franz
Wow. I never knew a person and pet friendly place ever existed for cremation. These folks are happy and caring for their work. I felt respected for my grief and heart break. They took my beloved dog into their care and respectfully cremated her, individually and returned her to me with with utmost care.They offer many types of keepsakes/urns to purchase and provided a very tasteful one.I am beyond amazed at their happy, respectful, professional service. They have state of the art facilities too!Thank you so much for being your awesome selves. I highly recommend them.
hannah Heckman
Absolutely amazing. The owners are very sweet and answered any and all questions I had and walked me through the process. We did the cremation package and got her urn, a lock of her fur, and a cremation certificate. Will definitely be using them again
Savvy Owl
I'm very late to add a review but a lasting review it is.In 2010 my mom called from Florida and spoke to Shea and arranged for her cat and dog who had been embalmed in baby caskets from years earlier at a funeral home to be cremated at your facility. I'm hoping you're remembering who we are now with the details I've shared.I drove the pets from Fairfield Glade, TN and was so impressed with the facility and the owners and their compassion.Rick was super nice and kind to tell us their preserved status after he broke the seal on their caskets before they were cremated.And he described them perfectly they were still intact (one was a black dog and one was a calico cat).Anyway you made a lasting impression and I was just talking to my mom about that experience tonight.Again, we thank you for being so kind.Jerry
David Michel
Such pleasant people. They were very sympathetic and sensitive to our feelings. I know our precious Nuzzles was treated with the utmost care and respect.
Crystal Messer
Everyone here was absolutely amazing. They came within an hour of our call to pick up our sweet angel from our home. Services were reasonable and they made us feel comfortable that he was in great hands. Thank you so much for caring for our sweet Dozer, and the kindness you showed to us during such a hard time.
Yvonne Kubacki
We were visiting from out of state when our precious Kazimer passed away. We were in shock and didn’t know what to do. After an online search, we came across this place. Fortunately for us, they were open on Sunday. When we arrived, we were meet by staff member Makayla. She was so compassionate and went way above and beyond to make this horrible experience a little less painful. She genuinely cared and listened to us. I will forever be grateful for her and the services of the facility. I highly recommend this place.
Debbie Zmich
I have taken five of my loved fur babies there and they have been so loving and kind. They go above and beyond to help and accommodate. They met me at the facility late at night after my cat was hit by a car. They even wrote and shared an obituary for my senior dog Ralphie. I was impressed by their professionalism and the facility. They are just good people with huge hearts.
Dan Rieks
The folks here at Pet Cremation Services of East Tennessee are so awsome. They are very kind and compassionate. They were very accommodating and went way above and beyond what I expected.The nose and paw prints were beautiful with a little poem....even the tin that the cremated remains were in was quite beautiful.Highly recommended. Thank you Stephanie and Michaela for getting us through the loss of our beloved dog Zoey and being so very nice helping us. Everyone there are truly angels 😇
Andy Bowlin
I had to cross my sweet Emma over the rainbow bridge today January 12th 2024. I called and talked to Phillip who was very sympathetic and nice. He explained what to expect and I brought her in around 12:30 and picked her up the same day around 3:30. I was amazed at how easy this whole process was and getting her back home the same day was wonderful! Thank you all for some ease in this difficult time! I highly recommend them if your pet goes home! They did my babies pawprint perfectly and didn't try to push sales on me!
Rachel Lane
I have had two of my babies cremated here. I can truly say they go above and beyond to make sure you feel like your baby was cared for the whole time they were there. The lock of fur and the paw prints get me every time. i put mine in a case at home with the ashes. It’s so hard losing a member of your family but they make you feel heard and understood and I personally cannot thank them enough for how special it was to have this experience for me and my family.
D B
My husband and I are beyond grateful for the kindness and professionalism we experienced at this facility. They treated our Riley as if he were their own. Losing a member of your family is beyond difficult. Having the love and support to send them on their final journey is more than a blessing, it is a gift. Pet Cremation is that final gift they gave our precious Riley. Thank you! Ralph and Dawn
Saleen Mustang
My girlfriend and I just had to put down my cat Max. Due to some complications he was having she said, he was acting very strange/not himself not eating etc. I feel so bad I didn't get to say my last goodbye being in Michigan and him in Tennessee. I hope Maxumis didn't give you guys to much trouble. He will be sadly missed. I feel he was taken from us way too soon. Doesn't feel like we even had him that long it seems.☹😻Thank you all for the service that you provided to my girlfriend & to myself and others who have lost a dear loved one. God bless you all!
Deborah Daugherty
Thank you for your care during the loss of our beloved Hans in an accident. The shock was lessened by your courteous and caring manner. Just simple gestures of the tucking of sheet around his paws made us feel like we could let him go as we released his body to your care.When we picked up his ashes, we found momentos of paw prints and a tuft of fur. Those things were so wonderful to have. We were in such a shock that we couldn’t have begun to tell you what we wanted. Thank you for everything.
Heather Brockwell
MLB…..TENN……423 The service was exceptional. The Staff were very friendly and helpful. They had several urns and necklaces at an affordable rate. Stephanie was amazing. Would definitely recommend for anyone who has lost a family member and pets.
Brandon Lawson
When my big guy passed last July, I was devastated. I didn’t know what I wanted, but they did everything perfect. His urn was beautiful, his paw and nose prints were done greatly, and they even sent a lock of his hair, which was totally unexpected. I would recommend them to anyone who needs these services.
Rebecca Johnson
After our beautiful dog Titan passed away, Pet Cremation Services of East Tennesse were very compassionate and caring. They even allowed us to bring Titan's brother for one final good bye before Titan was cremated. They were very patient with my husband and me while we had our break downs crying and it took me almost 3 weeks after Titan's passing to get his obituary turned in. When my other dogs pass away, I will definitely come here again!
Micaila Shiminski
I have used this cremation service for several of my animals jake sugar socks and they have been very helpful to helping your animals be remembered forever with their beautiful jewelry and decorations that u can put your animals ashes in and some of their fur to help you have them with you forever. They have beyond excellent customer service and help you with your animal. I will continue to use them for any of my animal cremation services. GREAT JOB YALL YOU GUYS DESERVE IT 👏👏👏. Yall definitely care about your people.
Kerensa H
Pet Cremation Services of East Tennessee has helped my family through many losses. They are the greatest group of people I have ever had the opportunity to deal with. Each and every one of them was caring and loving to my babies and my self!
Stephanie Patridge
They do a fantastic service. They came to my vets office to get my beloved dog Beast! They do individual cremation, so you know that you are getting your pet’s ashes. They are returned in a nice container. I was surprised, but so grateful that they also gave me a lock of his fur . That is priceless🐾 They were reasonably priced as well. I recommend them if you need pet cremation services.
Jeremy Stiltner
Shea and the team at Pet Cremation were so thoughtful throughout this very difficult time for our family. We struggled with the tough decision of whether or not to euthanize our beloved Buster, after his long, courageous fight with cancer. Pet Cremation Services not only guided us through the process via considerate counsel and recommending the in-home euthanization service that we ultimately selected, but documented and preserved our pet's memory in a way that we will cherish forever. A few days after the dreaded event occurred, we received Buster's ashes in a very classy urn along with prints of his paws and a few other keepsakes that are displayed on a bookcase in our living area. Losing our dog, a member of our family, was one of the hardest things we've experienced. We are forever grateful for the time and compassion that these folks showed our Buster buddy! Thank you all so much.
Lee Franz
Wow. I never knew a person and pet friendly place ever existed for cremation. These folks are happy and caring for their work. I felt respected for my grief and heart break. They took my beloved dog into their care and respectfully cremated her, individually and returned her to me with with utmost care.They offer many types of keepsakes/urns to purchase and provided a very tasteful one.I am beyond amazed at their happy, respectful, professional service. They have state of the art facilities too!Thank you so much for being your awesome selves. I highly recommend them.
hannah Heckman
Absolutely amazing. The owners are very sweet and answered any and all questions I had and walked me through the process. We did the cremation package and got her urn, a lock of her fur, and a cremation certificate. Will definitely be using them again
Savvy Owl
I'm very late to add a review but a lasting review it is.In 2010 my mom called from Florida and spoke to Shea and arranged for her cat and dog who had been embalmed in baby caskets from years earlier at a funeral home to be cremated at your facility. I'm hoping you're remembering who we are now with the details I've shared.I drove the pets from Fairfield Glade, TN and was so impressed with the facility and the owners and their compassion.Rick was super nice and kind to tell us their preserved status after he broke the seal on their caskets before they were cremated.And he described them perfectly they were still intact (one was a black dog and one was a calico cat).Anyway you made a lasting impression and I was just talking to my mom about that experience tonight.Again, we thank you for being so kind.Jerry
David Michel
Such pleasant people. They were very sympathetic and sensitive to our feelings. I know our precious Nuzzles was treated with the utmost care and respect.
Crystal Messer
Everyone here was absolutely amazing. They came within an hour of our call to pick up our sweet angel from our home. Services were reasonable and they made us feel comfortable that he was in great hands. Thank you so much for caring for our sweet Dozer, and the kindness you showed to us during such a hard time.
Yvonne Kubacki
We were visiting from out of state when our precious Kazimer passed away. We were in shock and didn’t know what to do. After an online search, we came across this place. Fortunately for us, they were open on Sunday. When we arrived, we were meet by staff member Makayla. She was so compassionate and went way above and beyond to make this horrible experience a little less painful. She genuinely cared and listened to us. I will forever be grateful for her and the services of the facility. I highly recommend this place.
Debbie Zmich
I have taken five of my loved fur babies there and they have been so loving and kind. They go above and beyond to help and accommodate. They met me at the facility late at night after my cat was hit by a car. They even wrote and shared an obituary for my senior dog Ralphie. I was impressed by their professionalism and the facility. They are just good people with huge hearts.
Dan Rieks
The folks here at Pet Cremation Services of East Tennessee are so awsome. They are very kind and compassionate. They were very accommodating and went way above and beyond what I expected.The nose and paw prints were beautiful with a little poem....even the tin that the cremated remains were in was quite beautiful.Highly recommended. Thank you Stephanie and Michaela for getting us through the loss of our beloved dog Zoey and being so very nice helping us. Everyone there are truly angels 😇
J Atkins
I wish I didn't have to write this review; however, the staff here were absolutely fantastic with their service. They treated us as an extension of their family the whole time. I was a little worried about leaving my little man in their care at first, simply because it was leaving my little guy alone with people we had never met. The worry quickly faded after meeting Stephanie in person, and I believe Makayla. Both of them were amazing, and I felt they would take excellent care of our little man. They even let me witness them placing his identification tag with him. That alone made me feel 100% confident in their services. I cannot suggest them enough! We, by default, got locks-of-love (hair clipping), but we went ahead and added a plaster paw print and ink prints of his paws and nose. Everything turned out so well! They treated our little guy like they would treat their own, and that goes the extra mile!
Will Brown
This place is amazing! We have had two of our fur babies go over the rainbow bridge and the people here have gone above and beyond both times. They really care about you and your pets. I tell everyone to go see them when that times comes.
Janice Horan
My Chihuahua, Eva, passed and we drove her here and waited in the viewing room during the cremation and the lady performing the service was very kind during this difficult day and kept me informed the entire process. Very clean modern facility with wide range of urns to chose from. Highly recommend.
Rob Schmitt
You folks are amazing and caring for taking care of are baby girl and letting her be with her toy pig and blanket she was always with them both
Warren McCracken
On Monday evening we unexpectedly lost our beloved cat Patricia. In the past we had used Pet Cremation Services of East Tennessee by going through our vet. However: this time I decided to contact them directly. I called and dropped Patricia off the next morning. I got to meet the staff that had previously taken care of our pets. The staff was compassionate and caring. I want to thank the staff for getting me and my wife through a difficult time.
April Burchnell
Lost my cat very unexpectedly this morning. When we dropped him off, they were very caring and made the process easy. They offered me to tour the facility to see the process. They were very compassionate and did not get upset when I couldn’t hold it together. They explained the package and everything they offer. Cannot ask for a better company to help my fur baby during this time.
Emilee Phillips
Melinda was so super helpful and patient with me. She answered every question i had thoroughly and genuinely cares about our loss. 100% recommend speaking to her for extra information, different options for a keepsake, and anything else you might need. Very supportive and positive attitude!! She is the perfect lady for this position.
Sarah Johnson
When our family dog, Daisy, tragically and unexpectedly passed, we knew we wanted her cremated so we could preserve her and her memory, she was with us for a long time and was so dear to us all. They were wonderful from start to finish. We were greeted at the car and they helped get her out and were just so gentle, gave us time to say our goodbyes and everything. Once inside the office she was very patient with us while we looked over everything and made our decision with what we wanted. Overall wonderful people and service.
Sandra Gazzo
when our beloved cat died unexpectedly on a Saturday we were shocked and really didn't know what to do or where to go. Fortunately we found pet cremation services of East Tennessee. What a blessing. We were able to take our sweet boy to them right away. They were very respectful and caring. They allowed me to go back with our kitty and showed me how the prrocess would be done which comforted me. wonderful service. I will use them again and will recommend everyone to them.
Karimah Mickens
I truly am grateful for the staff at pet cremation services. They made the grieving process so much easier. Knowing where our baby girl was and how the process was going is such a relief, that I didn’t know I needed. Great selection of urns and other products for the deceased.
Andy Bowlin
I had to cross my sweet Emma over the rainbow bridge today January 12th 2024. I called and talked to Phillip who was very sympathetic and nice. He explained what to expect and I brought her in around 12:30 and picked her up the same day around 3:30. I was amazed at how easy this whole process was and getting her back home the same day was wonderful! Thank you all for some ease in this difficult time! I highly recommend them if your pet goes home! They did my babies pawprint perfectly and didn't try to push sales on me!
Rachel Lane
I have had two of my babies cremated here. I can truly say they go above and beyond to make sure you feel like your baby was cared for the whole time they were there. The lock of fur and the paw prints get me every time. i put mine in a case at home with the ashes. It’s so hard losing a member of your family but they make you feel heard and understood and I personally cannot thank them enough for how special it was to have this experience for me and my family.
D B
My husband and I are beyond grateful for the kindness and professionalism we experienced at this facility. They treated our Riley as if he were their own. Losing a member of your family is beyond difficult. Having the love and support to send them on their final journey is more than a blessing, it is a gift. Pet Cremation is that final gift they gave our precious Riley. Thank you! Ralph and Dawn
Saleen Mustang
My girlfriend and I just had to put down my cat Max. Due to some complications he was having she said, he was acting very strange/not himself not eating etc. I feel so bad I didn't get to say my last goodbye being in Michigan and him in Tennessee. I hope Maxumis didn't give you guys to much trouble. He will be sadly missed. I feel he was taken from us way too soon. Doesn't feel like we even had him that long it seems.☹😻Thank you all for the service that you provided to my girlfriend & to myself and others who have lost a dear loved one. God bless you all!
Deborah Daugherty
Thank you for your care during the loss of our beloved Hans in an accident. The shock was lessened by your courteous and caring manner. Just simple gestures of the tucking of sheet around his paws made us feel like we could let him go as we released his body to your care.When we picked up his ashes, we found momentos of paw prints and a tuft of fur. Those things were so wonderful to have. We were in such a shock that we couldn’t have begun to tell you what we wanted. Thank you for everything.
Heather Brockwell
MLB…..TENN……423 The service was exceptional. The Staff were very friendly and helpful. They had several urns and necklaces at an affordable rate. Stephanie was amazing. Would definitely recommend for anyone who has lost a family member and pets.
Brandon Lawson
When my big guy passed last July, I was devastated. I didn’t know what I wanted, but they did everything perfect. His urn was beautiful, his paw and nose prints were done greatly, and they even sent a lock of his hair, which was totally unexpected. I would recommend them to anyone who needs these services.
Rebecca Johnson
After our beautiful dog Titan passed away, Pet Cremation Services of East Tennesse were very compassionate and caring. They even allowed us to bring Titan's brother for one final good bye before Titan was cremated. They were very patient with my husband and me while we had our break downs crying and it took me almost 3 weeks after Titan's passing to get his obituary turned in. When my other dogs pass away, I will definitely come here again!
Micaila Shiminski
I have used this cremation service for several of my animals jake sugar socks and they have been very helpful to helping your animals be remembered forever with their beautiful jewelry and decorations that u can put your animals ashes in and some of their fur to help you have them with you forever. They have beyond excellent customer service and help you with your animal. I will continue to use them for any of my animal cremation services. GREAT JOB YALL YOU GUYS DESERVE IT 👏👏👏. Yall definitely care about your people.
Kerensa H
Pet Cremation Services of East Tennessee has helped my family through many losses. They are the greatest group of people I have ever had the opportunity to deal with. Each and every one of them was caring and loving to my babies and my self!
Bailey Childers
Pet cremation services of East Tennessee was absolutely wonderful. We brought our Bella in who suddenly passed away in her sleep and they knew that we had driven a ways to bring her in. They took her right in showed us the facility and had her back with us in 2 hours. Standard turn around is under 24 hours, but they made an exception for us. I’m so thankful for McKayla and she was very comforting during an awful time. I’m so very thankful and will recommend Pet cremation services of East Tennessee to anyone that needs their services!
Howard Baker
I am disappointed I don't have a better vocabulary to express how satisfied I am with our experience with Pet Cremation Services of East Tennessee. I did my due diligents before choosing this crematory to take care of our family during this difficult time--and I was not disappointed. From the first phone call to last good by--I could not have been happier! Stephanie was simply amazing, understanding, caring, never rushing, never pushy, and somehow guided us through the process as if we were family. Makayla--brilliant in her skill our paw impressions perfect! Shea Long--again understanding, gracious, and comforting. I knew they were busy, but I never felt rushed. My concerns were addressed with kindness and understanding. Our greatest concern was we wanted to be sure the ashes we received were our family's and only theirs. Our concerns were quickly put to ease. Without hesitation I can and have recommended this business to friends and family. In the saddest of times everyone I met here added a little sunshine on my cloudy day! You will never regret the satisfaction of providing a dignified ending to a life that has touched heart on this journey--and I promise you you won't regret choosing Pet Cremation Services of East Tennessee to bring dignity, peace, and joy on such a sad day on your journey.
Jessica Starnes
We had to put a sweet baby girl Zeva down yesterday do to sickness. We had plans on buring her but decided at last minute to cremate. I didn't get to personally meet you all but I and my family want to thank you from the bottom of our hearts. You done so much for us with the paw/nose print and the lock of hair. Oh and the certificate that was so sweet. Thank you again for the care and love.
Cyndi Sternberger
Excellent place for pet cremation. They took care of my baby girl and helped with my grieving by being so hospitable and caring during the whole process. Couldn't have asked for better service. They helped me pick out the perfect urn for my baby girl. Would highly recommend, and come to them again if I ever lose another pet.
Mary Collins
I had taken my boxer Angel to the vet because she wasn't eating or drinking and losing weight and seemed to be in pain. Once we were there, they did xrays and it was determined that she had bone cancer so we decided to have her "put to sleep" to keep her from suffering any longer. They told me that I could have her cremated so of course I opted to do so but wasn't sure what to expect. I was able to go pick her ashes up today and I wasso overwhelmed with everything that I received. Her ashes was in a beautiful urn and there was a lock of her hair also. Way above and beyond anything I was expecting, very comforting to have a lock of her hair also.
Bailey
The best service I have ever received. I am crying out of sadness and profound grief, but I loved Kansas SO much when she was alive and the services Pet Cremation provided was incredible. It sure does ease the pain. Thank you! I highly recommend them!
Summer Henry
We have had 5 private cremations for our beloved animals at Pet Cremation Services of East Tennessee. They are extremely compassionate, and the facility itself is pristine, beautifully appointed and perfectly maintained. They have always accommodated us and made us feel valued and our precious family members handled with the utmost care and respect. Nowhere else compares.
Christina Rowntree
This business truly understands pets are family. My parents and I were so pleased with the cremation services provided for our baby girl Roxie who we had for 13 years. She was our family pet. She was family. We could tell the people who took care of Roxie’s cremation knew we loved her so much. We really appreciate the care they provided to help us honor and remember our baby girl. Thank you from the Rowntree family. Roxie Rowntree you are loved and missed.
Donna Green
Our dog Trixie was in the hospital and was very sick. The day she passed, the crematory picked her up from the Vet...cremated her and had returned her ashes back to the Vet. We recieved an urn and also ordered keepsakes which were absolutely amazing. To really make it absolutely heart felt, they clipped a swatch of her hair and placed it in a little bag and placed it in a card...We deeply appreciated everything they had done!
Elizabeth Vancleave
Pet cremation services of East Tennessee is the best choice for your loved one. They are very compassionate and treat your baby with dignity. We chose them because we wanted to be present for her cremation start to finish and just be there for her, and they gave us that which means the world to us.
J Atkins
I wish I didn't have to write this review; however, the staff here were absolutely fantastic with their service. They treated us as an extension of their family the whole time. I was a little worried about leaving my little man in their care at first, simply because it was leaving my little guy alone with people we had never met. The worry quickly faded after meeting Stephanie in person, and I believe Makayla. Both of them were amazing, and I felt they would take excellent care of our little man. They even let me witness them placing his identification tag with him. That alone made me feel 100% confident in their services. I cannot suggest them enough! We, by default, got locks-of-love (hair clipping), but we went ahead and added a plaster paw print and ink prints of his paws and nose. Everything turned out so well! They treated our little guy like they would treat their own, and that goes the extra mile!
Will Brown
This place is amazing! We have had two of our fur babies go over the rainbow bridge and the people here have gone above and beyond both times. They really care about you and your pets. I tell everyone to go see them when that times comes.
Janice Horan
My Chihuahua, Eva, passed and we drove her here and waited in the viewing room during the cremation and the lady performing the service was very kind during this difficult day and kept me informed the entire process. Very clean modern facility with wide range of urns to chose from. Highly recommend.
Rob Schmitt
You folks are amazing and caring for taking care of are baby girl and letting her be with her toy pig and blanket she was always with them both
Warren McCracken
On Monday evening we unexpectedly lost our beloved cat Patricia. In the past we had used Pet Cremation Services of East Tennessee by going through our vet. However: this time I decided to contact them directly. I called and dropped Patricia off the next morning. I got to meet the staff that had previously taken care of our pets. The staff was compassionate and caring. I want to thank the staff for getting me and my wife through a difficult time.
April Burchnell
Lost my cat very unexpectedly this morning. When we dropped him off, they were very caring and made the process easy. They offered me to tour the facility to see the process. They were very compassionate and did not get upset when I couldn’t hold it together. They explained the package and everything they offer. Cannot ask for a better company to help my fur baby during this time.
Emilee Phillips
Melinda was so super helpful and patient with me. She answered every question i had thoroughly and genuinely cares about our loss. 100% recommend speaking to her for extra information, different options for a keepsake, and anything else you might need. Very supportive and positive attitude!! She is the perfect lady for this position.
Sarah Johnson
When our family dog, Daisy, tragically and unexpectedly passed, we knew we wanted her cremated so we could preserve her and her memory, she was with us for a long time and was so dear to us all. They were wonderful from start to finish. We were greeted at the car and they helped get her out and were just so gentle, gave us time to say our goodbyes and everything. Once inside the office she was very patient with us while we looked over everything and made our decision with what we wanted. Overall wonderful people and service.
Sandra Gazzo
when our beloved cat died unexpectedly on a Saturday we were shocked and really didn't know what to do or where to go. Fortunately we found pet cremation services of East Tennessee. What a blessing. We were able to take our sweet boy to them right away. They were very respectful and caring. They allowed me to go back with our kitty and showed me how the prrocess would be done which comforted me. wonderful service. I will use them again and will recommend everyone to them.
Karimah Mickens
I truly am grateful for the staff at pet cremation services. They made the grieving process so much easier. Knowing where our baby girl was and how the process was going is such a relief, that I didn’t know I needed. Great selection of urns and other products for the deceased.
Crystal Wilhoit
Thank you for being so compassionate when I took my sweet Edward in Wednesday. You all seem to really care for your clients and have a true love for animals.I was devastated with his loss (still am), and I’m sure most ppl that seen me thought I was a nut case, but you all were very patient and kind. I was surprised with all his lil paw prints and nose prints. And my necklace with his ashes will always be treasured. It gives me a little comfort knowing I have him home with me again. Thank you for what you do.
Aquene Cloud
They helped us get through a tough time and did an amazing job on their memorial page for our fur baby! Highly recommend!
Michael Lawson
I called on a Sunday within moments of my pets passing and they waited on me to get there after closing. The compassion and friendliness from the initial phone call to receiving my pets remains is beyond measure.
Eugene Griffin
When our baby girl had to be put down. I could not have ask for a better care and service that they provided for our little girl. She was put down 1 day and had her remains back next day in a really nice urn with lock of her hair.
Allison Teems
the staff at pet cremation services were phenomenal. They made the grieving process so much easier. i’m so glad I went this route. I would recommend to all animal owners!
Pamela Woodruff
There services where wonderful. We had everything handled through our Vet and it made it make easier on us for a difficult time for us. We picked up our little puppy's ashes yesterday and they were in a beautiful urn.
Shawn Holt
I was treated with the upmost respect before during and after the cremation of dog Sayde. I felt the entire staff truly cared about me and my daughter. They gave us all the time we needed to say our final goodbyes. And the urn that was included is absolutely beautiful. I highly recommend them.
L Herzog
The staff was amazing. They were so compassionate and very kind and helpful. Thank you for taking care of our sweet Sissy.
Billy Greene
Great, friendly service. Called these nice folks during non-office hours to arrange for a cremation after the passing of a pet. They were very friendly, caring, patient, and understanding. Thank you.
Tracy Justus
I've known Rick Long since high school and believe me that was a long time ago and was honored to have him take care of our dad when the time came. I never got the chance to thank him personally but I know that in his heart he knows how much they were and still are appreciated. They were very caring and professional and I am and will always be grateful.
Bailey Childers
Pet cremation services of East Tennessee was absolutely wonderful. We brought our Bella in who suddenly passed away in her sleep and they knew that we had driven a ways to bring her in. They took her right in showed us the facility and had her back with us in 2 hours. Standard turn around is under 24 hours, but they made an exception for us. I’m so thankful for McKayla and she was very comforting during an awful time. I’m so very thankful and will recommend Pet cremation services of East Tennessee to anyone that needs their services!
Howard Baker
I am disappointed I don't have a better vocabulary to express how satisfied I am with our experience with Pet Cremation Services of East Tennessee. I did my due diligents before choosing this crematory to take care of our family during this difficult time--and I was not disappointed. From the first phone call to last good by--I could not have been happier! Stephanie was simply amazing, understanding, caring, never rushing, never pushy, and somehow guided us through the process as if we were family. Makayla--brilliant in her skill our paw impressions perfect! Shea Long--again understanding, gracious, and comforting. I knew they were busy, but I never felt rushed. My concerns were addressed with kindness and understanding. Our greatest concern was we wanted to be sure the ashes we received were our family's and only theirs. Our concerns were quickly put to ease. Without hesitation I can and have recommended this business to friends and family. In the saddest of times everyone I met here added a little sunshine on my cloudy day! You will never regret the satisfaction of providing a dignified ending to a life that has touched heart on this journey--and I promise you you won't regret choosing Pet Cremation Services of East Tennessee to bring dignity, peace, and joy on such a sad day on your journey.
Jessica Starnes
We had to put a sweet baby girl Zeva down yesterday do to sickness. We had plans on buring her but decided at last minute to cremate. I didn't get to personally meet you all but I and my family want to thank you from the bottom of our hearts. You done so much for us with the paw/nose print and the lock of hair. Oh and the certificate that was so sweet. Thank you again for the care and love.
Cyndi Sternberger
Excellent place for pet cremation. They took care of my baby girl and helped with my grieving by being so hospitable and caring during the whole process. Couldn't have asked for better service. They helped me pick out the perfect urn for my baby girl. Would highly recommend, and come to them again if I ever lose another pet.
Mary Collins
I had taken my boxer Angel to the vet because she wasn't eating or drinking and losing weight and seemed to be in pain. Once we were there, they did xrays and it was determined that she had bone cancer so we decided to have her "put to sleep" to keep her from suffering any longer. They told me that I could have her cremated so of course I opted to do so but wasn't sure what to expect. I was able to go pick her ashes up today and I wasso overwhelmed with everything that I received. Her ashes was in a beautiful urn and there was a lock of her hair also. Way above and beyond anything I was expecting, very comforting to have a lock of her hair also.
Bailey
The best service I have ever received. I am crying out of sadness and profound grief, but I loved Kansas SO much when she was alive and the services Pet Cremation provided was incredible. It sure does ease the pain. Thank you! I highly recommend them!
Summer Henry
We have had 5 private cremations for our beloved animals at Pet Cremation Services of East Tennessee. They are extremely compassionate, and the facility itself is pristine, beautifully appointed and perfectly maintained. They have always accommodated us and made us feel valued and our precious family members handled with the utmost care and respect. Nowhere else compares.
Christina Rowntree
This business truly understands pets are family. My parents and I were so pleased with the cremation services provided for our baby girl Roxie who we had for 13 years. She was our family pet. She was family. We could tell the people who took care of Roxie’s cremation knew we loved her so much. We really appreciate the care they provided to help us honor and remember our baby girl. Thank you from the Rowntree family. Roxie Rowntree you are loved and missed.
Donna Green
Our dog Trixie was in the hospital and was very sick. The day she passed, the crematory picked her up from the Vet...cremated her and had returned her ashes back to the Vet. We recieved an urn and also ordered keepsakes which were absolutely amazing. To really make it absolutely heart felt, they clipped a swatch of her hair and placed it in a little bag and placed it in a card...We deeply appreciated everything they had done!
Elizabeth Vancleave
Pet cremation services of East Tennessee is the best choice for your loved one. They are very compassionate and treat your baby with dignity. We chose them because we wanted to be present for her cremation start to finish and just be there for her, and they gave us that which means the world to us.
Kat Gibbs
They helped take care of my baby when he crossed the rainbow bridge! An amazing company, staff, and owners!!
Jo-Lynn Leverett
Absolutely the best. Very understanding and compassionate. Extremely helpful. Took care of our Bocephus with compassion and care.
Garry Burkhart
We have used Cremation Services for three of our beloved seniors. I can't say enough how wonderful they are. We were treated with such kindness and our dogs received so respectfully.
Donna Sebastian
I live out of state when my little girl passed. They were so patient, kind and knew the grief that we were going through. I can not thank them enough for the service they did for my Sophie.
diana diegel
The staff at Pet Cremation honored my dear Buzz in a wonderful memorial that not only included the ashes, but also a tuft of fur. I highly recommend them for any and all cremation services.❤
Destiny Billiter
Very impressed with this business. They took such good care and were so prompt in handling my sweet boy. Highly recommend.
Tonia Phillips
Most loving, caring, courteous and clean facility. Could not have ask for a better group to help my family during a time of grief. Y’all are the very best!!!
Donna Mcclure
Thank you so much for taking care of my Kasey Roo and giving me a memorable lock of her hair. She touch my life while she was alive for 13 years and she will be my heart for the rest of mine
K G
I called for information about a pick up at U.T... I took my dog there and he died.The person that answered the phone kept referring to my furbaby as"It" and her main concern was the $100.00 pick up fee... I was shocked at her lack of compassion and respect for my dog...I wouldnt pay them to pick up roadkill...
Patricia Brice
Thank you so much for your services. The urn and lock of hair you returned to us made us gratefully appreciative of your curtesy and professionalism. I highly recommend you.
Crystal Wilhoit
Thank you for being so compassionate when I took my sweet Edward in Wednesday. You all seem to really care for your clients and have a true love for animals.I was devastated with his loss (still am), and I’m sure most ppl that seen me thought I was a nut case, but you all were very patient and kind. I was surprised with all his lil paw prints and nose prints. And my necklace with his ashes will always be treasured. It gives me a little comfort knowing I have him home with me again. Thank you for what you do.
Aquene Cloud
They helped us get through a tough time and did an amazing job on their memorial page for our fur baby! Highly recommend!
Michael Lawson
I called on a Sunday within moments of my pets passing and they waited on me to get there after closing. The compassion and friendliness from the initial phone call to receiving my pets remains is beyond measure.
Eugene Griffin
When our baby girl had to be put down. I could not have ask for a better care and service that they provided for our little girl. She was put down 1 day and had her remains back next day in a really nice urn with lock of her hair.
Allison Teems
the staff at pet cremation services were phenomenal. They made the grieving process so much easier. i’m so glad I went this route. I would recommend to all animal owners!
Pamela Woodruff
There services where wonderful. We had everything handled through our Vet and it made it make easier on us for a difficult time for us. We picked up our little puppy's ashes yesterday and they were in a beautiful urn.
Shawn Holt
I was treated with the upmost respect before during and after the cremation of dog Sayde. I felt the entire staff truly cared about me and my daughter. They gave us all the time we needed to say our final goodbyes. And the urn that was included is absolutely beautiful. I highly recommend them.
L Herzog
The staff was amazing. They were so compassionate and very kind and helpful. Thank you for taking care of our sweet Sissy.
Billy Greene
Great, friendly service. Called these nice folks during non-office hours to arrange for a cremation after the passing of a pet. They were very friendly, caring, patient, and understanding. Thank you.
Tracy Justus
I've known Rick Long since high school and believe me that was a long time ago and was honored to have him take care of our dad when the time came. I never got the chance to thank him personally but I know that in his heart he knows how much they were and still are appreciated. They were very caring and professional and I am and will always be grateful.
Torrie Green
I really want to thank you for taking care of our furbaby lacy we were overjoyed and thankful for the kind words that was said and the urn she came home in you guys are great it was bitter sweet.again thank you so much.
Ashley Malone
They took such great care of me and my mom during this loose of our 16 year old female Boston terrier they are very kind and respectful
Melissa Reynolds
I lost a very precious member and I used your service. I was very impressed. The locks of love was a extra special touch. Thank you so much.
Charity Shuler
The people who work here are so wonderful and caring they really helped me with my binky and treated her with love they even went above and got her urn and belongs back to me the same daythank you all
Russell Messer
They are very professional and caring. Truly helped our son with the death of his pet.
Barbara Paxton
Thank you for taking care of our Gabby. She was a special dog
Randy Giles
These people obviously and genuinely care about the people they do business with. They bring so much peace to a difficult situation, and I am so grateful we chose them.
Angel Soza
Best service and great staff
russell brown
Excellent, compassionate service.
Christopher Ethan Rolen
Clean professional place
Kat Gibbs
They helped take care of my baby when he crossed the rainbow bridge! An amazing company, staff, and owners!!
Jo-Lynn Leverett
Absolutely the best. Very understanding and compassionate. Extremely helpful. Took care of our Bocephus with compassion and care.
Garry Burkhart
We have used Cremation Services for three of our beloved seniors. I can't say enough how wonderful they are. We were treated with such kindness and our dogs received so respectfully.
Donna Sebastian
I live out of state when my little girl passed. They were so patient, kind and knew the grief that we were going through. I can not thank them enough for the service they did for my Sophie.
diana diegel
The staff at Pet Cremation honored my dear Buzz in a wonderful memorial that not only included the ashes, but also a tuft of fur. I highly recommend them for any and all cremation services.❤
Destiny Billiter
Very impressed with this business. They took such good care and were so prompt in handling my sweet boy. Highly recommend.
Tonia Phillips
Most loving, caring, courteous and clean facility. Could not have ask for a better group to help my family during a time of grief. Y’all are the very best!!!
Donna Mcclure
Thank you so much for taking care of my Kasey Roo and giving me a memorable lock of her hair. She touch my life while she was alive for 13 years and she will be my heart for the rest of mine
K G
I called for information about a pick up at U.T... I took my dog there and he died.The person that answered the phone kept referring to my furbaby as"It" and her main concern was the $100.00 pick up fee... I was shocked at her lack of compassion and respect for my dog...I wouldnt pay them to pick up roadkill...
Patricia Brice
Thank you so much for your services. The urn and lock of hair you returned to us made us gratefully appreciative of your curtesy and professionalism. I highly recommend you.
Dusten Hurd
Great place
Tracy Newman
Kim Drummond
Whitney Ferrell
Annette Dagosta
William Ingram
Oscar laGrouch
Gordon Fultz
Brad Watembach