Hale's Half Acre Pet Cemetery, Houston, Texas

Stephen Tugbang

4 months ago

Terrible experience especially after just losing you fur baby...Took a month from drop off to when they finally call to pick-up after mentioning a week or 2 initially...Wasn't too worried as I wasn't sure how I would feel when picking remains up..So they finally call, i missed the call but they left me a vm ready for pickup, I call the following day to setup a time for pickup..I get to the place and they had me waiting outside in the hot sun for 5 mins, a lady comes out and tells me "we found "pet name" but cant find the box" as she goes back inside... another 5 mins later an older gentleman comes out with a box and proceeds to tell me "but I cant find the certificate"At this point I flip... I thought you said ready for pick-up? And storm off. Yelling call me when everything is ready for pickup and he replys it's right here holding box but not certificate...If I had to do all over again, I should've paid attention to the red flags from the initial call..

Kell Dubs

a year ago

It turned out to be a fortuitous experience finding Mr. Platt. I can't overstate how great he is. He also took me on short notice very promptly, even that Sunday is his day off. Very kind, genuine, warm person. He and someone working for him each drove from very far to both pick up my cat and to return her. I was very happy with the pretty wooden box with the lock on it and the card too. I wasn't dressed very well when he brought her back to me, so I was brief and regretted not spending more time on my thank yous. He's just wonderful, and is remarkable in his business.

Sunday

8 months ago

⚠️Warning worsted place to go to⚠️Not a respectful person at all specially when you're strugglingHad me waiting for the longest had a guy named juan told me it will take couple days to cremate my pet had me waiting for the longest.Never trust this place with a pet that you loveA pet that you would do anything at all to protect themWho knows what goes on behind does doorsUtter disappointed / in my experienceMy faultNo No No No No✝️✝️✝️Please close down this place it's a house, not a business mistake number one.FKME FRFRExtremely sorry for my pet that I had to bring hereHATE IT----PLEASE LOOK ELESWHERE ----No need to know the owners feedback.I've spoken my truth. Much love for does that are going through the same emotions as I had.Not sure why I wasn't respected the same just made a fool of me

Josh Taylor

4 years ago

Not easy to write a review after having your pet aka fur baby be cremated, but this place deserves the write up and my time. Hale's were very polite, took me in on a very short notice. Very affordable and very professional. I got the ashes back in a nice wooden lock box with a nice card from Hale's very quickly. This place will definitely take care of your loved pet without any hassle in a timely manner which will help speed up the grieving process.

Alyssa H

a year ago

It’s hard to be positive after losing your pet, but the couple who runs this place make it easier. I’ve taken two of my babies here after they passed and we were treated amazing. They show sympathy which is so important and the certificates and boxes were beautiful. I can’t recommend this place enough.

Cindy Medford

5 years ago

I have brought several of my animals here to be cremated. Sadly, I adopt only seniors and special needs, so they frequently are only with me for a couple of years. The owner and his family have always been nice and accommodating. I had three pass in a 3 month period ( 1 of cancer, one unknown and one from heartworm that was too advanced to treat effectively). So I was at their home almost every other week it seemed. They were understanding of my distress and didnt seem to judge my uncontrollable tears when I left them. The price is almost half of what most places charge. Another reviewer complained about the fact that they were put in a freezer and about the crematorium but what do you think your vet does until the crematorium picks them up? They freeze them. And while I did only see the crematorium once, and it was older..... it still does the job.

Tristan Feil

3 years ago

If I could I would give these people 10 stars they did an absolutely amazing job when I called to make sure which place it was. He was so understanding and helpful, considerate and just over all amazing. I believe I met his wife what an amazing woman and they did a really great job for me and my pet I will 10/10 recommend this place to any friends and or family.

gloria caballero

6 years ago

Hale and his wife went out of their way late at night to help me with my precious old man of 16 yrs. They did a beautiful job and very affordable. He was sick for a couple weeks so I had time to shop around can't beat the price.

Neddar Lee

6 years ago

Never, Never take your animal here. Dirty, pet crates thrown in a pile under an open metal awning, and one dirty freezer sitting outside in the yard. This is a private home, that a business is ran out of. The cremation furnace is small, rusted, and the bottom is falling out on the ground underneath. It is outside at the back of the lot. No way I was leaving my angel there to be put in as freezer, and burned with other animal ashes. I took her someplace nice. This place should be shut down, IT'S A Nightmare! Horrible Horrible Place.

Cynthia Parrett

5 years ago

As far as the lady stating her pet would be put in a freezer until Mr. Platt can perform his services. What do you think a hospital or city morgue is going to do with your body until the funeral home comes for you. And even then the funeral home will store you in a freezer until they can take care of you. He provides a valuable service with much compassion.