Mission Park Funeral Chapels and Cemetery Dominion, San Antonio, Texas

Joe Eberhardt

a month ago

Desecration of grave/possible grave robbers. We buried a family member one day, the next day the flower arrangement on top of the grave was about 90% gone. Mission Park Dominion stated that deer had eaten the flowers. How would they know? If they know that why don’t they have deer fencing or other protective measures?Our suspicion is someone took the flowers. Only the expensive flowers were missing and were carefully pulled from their foam base. Not deer. Only the leafy greens of the arrangement remained.Mission Park should have warned us of “deer” or potential grave robbers so we could have planned the service for such potential threats. For such an expensive cemetery in a prominent area of San Antonio, Mission Park should be better managed and more conscious of communicating to the bereaved of the dangers and risks of their cemetery that evidently lacks strong security against deer and trespassers.

Amanda George

a month ago

John took very good care of me and my family during a very difficult time. Our family has trusted Mission Park for over 50 years and there was no one else I would have gone to. Thank you for making this experience easier.

Danielle Villalpando

10 months ago

We are deeply disappointed with our experience at Mission, particularly during a period that should have been handled with the utmost sensitivity and professionalism. After the passing of my grandfather in April 2023, my grandmother purchased a burial plot from them, which began a series of frustrating interactions.The initial communication with Ray was unnecessarily drawn out, taking weeks just to secure an appointment. Despite the delay, we tried to be understanding, but the service did not improve. Almost a year has passed, and my grandmother has yet to receive the certificate of ownership for the plots she paid for. Despite multiple attempts to resolve this issue, Ray’s response has consistently been dismissive, telling us that “he doesn’t handle that” without guiding us to someone who does.Update: My grandmother is finally picking up her certificate today, after almost a year of continual follow-ups. It’s disheartening that it only took three days to resolve once we escalated the issue significantly. Why must someone go to such great lengths to receive basic customer service? This isn’t the way to treat people.Additionally, I originally posted a review outlining these issues, but it was inexplicably deleted, which only adds to our frustration and mistrust of their operations. Given my grandmother’s long-standing ties to Mission—her brother, parents, and my grandfather’s parents are all buried there—it is heartbreaking to see her treated with such disregard. I urge potential customers to consider this review carefully; the distress and inconvenience we have experienced here are things no grieving family should have to face.

Nancy Cherry

a year ago

Went to Cemetery yesterday to visit friend that passed away less than a year ago and the head stone was full of weeds and her husband’s headstone has mold on it. The sod they put down had never been watered since it was dead and you can see the outline of where they dug it up to bury her. I was VERY DISAPPOINTED!!! When I left I called her family because I was so upset.

Danny Bruen

3 years ago

My daughter passed away 2 years ago and we made the horrible mistake of going to Mission Park Dominion location. Now instead of being able to go visit and quietly reflect on our tremendous loss we are just constantly angered by the horrible condition on the area she is at. We can’t take our grandson if it is wet or raining because of all the mud. There is no grass, it’s like she is in a barren field. My son in law, who paid for most of the outrageous cost including so called perpetual care put $80 worth of sod on her plot and the plot next to her 2 weeks ago and it is completely dead. Please choose wisely, this is not something you can return for a ref.

Anthony Shearin

3 years ago

Attended a memorial service on 06.12.21 - service held in the Fred J. Tips Mausoleum Chapel, which is located at the back of the cemetery. As I was driving, I noticed that the overall property looked a little unkept in general. There was no directional signage for the Chapel. I get that there is construction (lots of it) at the property; however, even temporary signs should be in place. The Chapel itself was HOT...HOT...HOT! When I arrived, there were about 20 people and it was warm. I looked at the thermostat and it showed 77 degrees. I asked a staff member if they could turn down the a/c and she said they had done so. As more and more people arrived, it got hotter and hotter. Most people were using programs to fan themselves. Never did fell the a/c engage. Heck, even in his first words, the preached said that he had been sitting and praying that the a/c would start working. People were sweating. Last time I looked at thermostat it showed 81 degrees. A sad time (unexpected death) made worse by being in a 'sweat box' at his service. Oh - several light bulbs out too; no one must be paying attention to details or maintenance.

Marcella Alexander

4 years ago

Today my husband and I visited his first wife's grave at Mission Park near the Dominion, and we were saddened to see that the gravestone flower holder had been broken from the base. Then we noticed that quite a few other holders in that area of the cemetery were also damaged. This shows a careless attitude and no respect for the deceased.

Shirley Davis

7 years ago

My husband is buried here. Although the staff is very helpful, it could use some serious fixing-up.Its location by the Dominion puts it in the "high price" area.The entrance has huge potholes, a theme that continues throughout this cemetery.The grass is yellow.There is some type of mausoleum at the entrance that has been "under construction" for several years. It is an eyesore.Considering the cost of burial here and the regulations, I would think the owners would be embarrassed at the run-down appearance of Mission Park North Dominion.At least fix the potholes.

Sonny Mayfield

10 months ago

Sonja who works in the office has been very nice and helpful in arranging for me to visit my mothers and stepfather graveside since I am in a wheelchair.i really appreciate this service to deliver flowers.