Customer Reviews Summary
E. Alvin Small Funeral Home is highly praised for its compassionate and professional service during difficult times. Many reviews highlight the staff's attentiveness, transparency in pricing, and the care taken in handling arrangements. Customers appreciate the follow-up support and the personal touch provided by the team, making them a trusted choice for funeral services.
Lee Burton
I wanted to take this time to send our heartfelt thanks to Victoria and the entire staff at E Alvin Small Funeral Home in Colonial Heights for their respect and professionalism in the way they handled and cared for my father’s recent passing. Not having been through dealing with something of this magnitude before, they made this process easy for the family to manage. They took care of everything allowing us to spend more time with family and friends. Thank you again for the dignity and care you showed our family during this time of grieving.
Daniel
Oh what a caring funeral home. My family was extremely pleased with their kindness and comfort in our time of need and grief. They understand that theirs is not a business per se, but a service that is much needed by those of us that have lost a loved one.I highly recommend E. Alvin Small Funeral Home when the time comes that you need the understanding and attention to detail when your mind is thinking about your loss.
Teresa Simmons
E. Alvin Small’s was a blessing to me when my husband passed away unexpectedly. They assisted me every step of the way, going above and beyond to help me through the most difficult time in my life. All of their staff were very knowledgeable, they listened to what we had in mind and then walked us through how to make that happen. Their people have been amazing, even months afterwards they have followed up and offered assistance if there was a need. I could not be more grateful for their people and services.
Bev Butler
John and the staff did an amazing job helping us prepare for and during Mom’s funeral. Everything was prearranged but we hit a snag with her casket. That was resolved very quickly and efficiently. I would highly recommend E. Alvin Small’s to everyone. They are kind, courteous eand respectful.
Lee Burton
I wanted to take this time to send our heartfelt thanks to Victoria and the entire staff at E Alvin Small Funeral Home in Colonial Heights for their respect and professionalism in the way they handled and cared for my father’s recent passing. Not having been through dealing with something of this magnitude before, they made this process easy for the family to manage. They took care of everything allowing us to spend more time with family and friends. Thank you again for the dignity and care you showed our family during this time of grieving.
Daniel
Oh what a caring funeral home. My family was extremely pleased with their kindness and comfort in our time of need and grief. They understand that theirs is not a business per se, but a service that is much needed by those of us that have lost a loved one.I highly recommend E. Alvin Small Funeral Home when the time comes that you need the understanding and attention to detail when your mind is thinking about your loss.
Teresa Simmons
E. Alvin Small’s was a blessing to me when my husband passed away unexpectedly. They assisted me every step of the way, going above and beyond to help me through the most difficult time in my life. All of their staff were very knowledgeable, they listened to what we had in mind and then walked us through how to make that happen. Their people have been amazing, even months afterwards they have followed up and offered assistance if there was a need. I could not be more grateful for their people and services.
Bev Butler
John and the staff did an amazing job helping us prepare for and during Mom’s funeral. Everything was prearranged but we hit a snag with her casket. That was resolved very quickly and efficiently. I would highly recommend E. Alvin Small’s to everyone. They are kind, courteous eand respectful.
Brent Crocker
I have been involved with four family member funerals taken care of by E.Alvin Small Funeral Home. All of the employees and Directors are very focused on the care of the deceased and needs of the family during this special time. I have had many questions and they were all answered so I could better understand the process going forward. I have nothing but great things to say about the personal and professional attention to detail, for each one of my family members, that was entrusted to E. Alvin Small Funeral Home in Colonial Heights, VA. Brent H. Crocker
Alice Jabbour
The services provided were outstanding. The entire staff is very professional and compassionate. They were very accommodating, and the caring support provided was very reassuring during the entire process. Over the years we have entrusted the care of our departed loved ones to them, and are very appreciative for their services.
Jennifer Clark
We have been using E. Alvin Small Funeral Home since the early 90's and they are the only ones I trust with my family's arrangements. No matter if there is life insurance or we are paying out of pocket they go above and beyond to help us take care of our family member's final wishes. They are a warm, comforting shoulder when times are sad and gloomy. Thank you for all you have done for our family!
Keith Belcher
We can’t say enough wonderful things about the staff at E. Alvin Small Funeral Home. We have used their services for our parents over the years, but the professionalism and compassion we experienced during the loss of our son in November was overwhelming. Their assistance with every detail made our load a little easier. God bless these folks!
Angel Lunsford
They were so good at helping me through my father’s passing. They even let social Security no about his passing for me. I didn’t have to make that call. Also they got with the Cemetery and had his military service arranged and got the preacher set up for me ,with all the other stuff I had to do. They were such a wonderful help and their prices were way less than The others that I have went to before them. I would recommend them over all.
Ray Heller
Victoria was very helpful with arrangements for my mother's funeral. She was very patient and informative while assisting us. The visitation and funeral service was done with the utmost care and professionalism. Thank you Small Funeral Home for the respect and dignity shown to my mom and family.
Kena Gwinn
I have had the opportunity over the last few years to work with E. Alvin Small Funeral Home. The full staff is conscientious to the current situation. I have worked closely with Ryan B. I could not express in high enough praise as to the service and consideration to detail. Highly recommend E Alvin when your family is in need for these services.
Brandon W
I've had a lovely experience with them. All have been nothing but kind and considerate even reaching out to me later to let me know they were thinking of me. Special mention to Victoria who went above and beyond. Would recommend highly.
Judith Gindhart
My 98-year-old mother passed away back in April 2024. E Alvin Small Funeral home was there to help us In every way to make her funeral as easy and memorable as it could be. When I met with Nicholas at the Funeral home he was willing to include my brother in with the process even though my brother lived over 90 miles away from the location. We placed my brother on speakerphone and Nicholas very professionally spoke with each of us as the need arose. He explained every step of what we were choosing to do in this process and answered all of our questions thoroughly. He was able to advise us on ways to cut cost as much as possible in this difficult economic time. On the actual day of the funeral, JJ and Victoria met us at the graveyard and helped this to be a smooth transition during our time of loss. And this is not the first funeral they have done for my family as they also buried my father, two stepfathers, several uncles and multiple aunts. Over the last 50 years they have helped to make this time as smooth as possible and were always helpful to my family. And they continue to be helpful, even though it has been a month since my mother passed. Thank you to everyone who works in this wonderful business!
Jackie Stuller
The loss of a loved one is already difficult to accept and navigate but E. Alvin Small was wonderful to work with. Each person our family came into contact has been helpful. Ryan, handled our loved one with class, dignity and respect. He reviewed our options with understanding and empathy -- he was quick to respond to each question or concern. He was a great help in our time of need. This funeral home will be our choice moving forward.
Sonia Gregerson
My brother died recently in another state, E. Alvin Small Funeral Home and cremation was recommended to me. Victoria assisted me, she sent by email, all the information I needed. They were there to answer all my questions and concerns . The cremation was done and they took care of everything, I'm grateful for all they did.Thanks again for everything.
Sho LeBlanc
Back in March my mother passed. I feel very fortunate to have received help from Victoria. From the process of retrieving my mother from the hospital to ensuring that my wishes for her were followed to the T. Victoria made a very painful process a lot easier to get through and I am grateful for her and the Funeral Homes assistance and flexibility for receiving payment. I sincerely recommend their services. They are professional and courteous, when my mother was alive we entrusted E. Alvin with the cremation of our animals (numbering 5) and they have further earned our trust with the care they gave us in cremating the first person from our family, my mother.A heartfelt Thank you to Victoria, Elizabeth, and the entire E. Alvin Staff.Sincerely,The LeBlanc-Ozaneaux family
Claudette Saunders
My husband passed away in February. They were so compassionate & caring to me. There were a few difficulties but they took pressure off me & helped dealing with it. They made all my worries go away & I’m so so thankful to them. They made sure everything was carried out the way I wanted. Thank you John for your kindness & compassion to me. I highly recommend Alvin Small Funeral Home for your needs.
Dixie Myers
The complete staff was very friendly, professional and made the process alot easier under the circumstances. When my husband was confined to his bed an associate willingly came to our home to go over his needs and concerns. His service met with my approval and made be very content. It was very impressive to all of the family.
Lydia Hurst
I was very pleased with my experience with E. Alvin Small Funeral Home. From my first phone conversation with them until after the viewing they made this very difficult time pleasant and were very accommodating. Victoria handled all the details in a very professional manner and I appreciated her kindness. All persons I had contact with were very gracious.Thank all of you very much,Lydia Hurst
Melody Sovocool
E. Alvin Small Funeral Home did an amazing service for my father and me. They explained everything to me and took care of all the details I needed. John got all the documents I needed as well, and everyone was very helpful and professional. Thanks for all of your help! Melody S.
Kimmy Barker
E.A. Small funeral home is amazing . You know the moment you walk in, they truly care. They understand what you are going through and how difficult it is. They take care of every detail . They have handled services for My Mom, Dad and Brother. Every service has been perfect. I would give them 10 stars if I could.
June Lee
We are grateful for the services of E. Alvin Small. We worked with Victoria, and she did a beautiful job with my father’s funeral. All the staff were very kind and took such care in handling my father's arrangements with honor and dignity. I would highly recommend them.
Jennifer Moore
My father passed away 2 days before our scheduled appointment with Small Funeral Home to get his affairs in order. Naturally, that is who I called on when he passed. The care they took of my father and us was outstanding. They were upfront about all the costs and what to expect. They did not try to "upsell" anything that we didn't need. The staff was very professional and I felt good about the business my father had chosen. We were all in good hands. It was comforting and relieving at the most devastating time of my life. Thank you for your caring and professional services! I would definitely recommend their establishment whenever the time arises.
Noreen Lemon
During one of the most difficult times of our lives, Small Funeral home and Victoria were exceptional in every way. Part of my job entails event planning, so knowing that someone else is making sure that everything is in place for such a critical event in our lives was a gift of peace to us. They made our dad look like himself after having battled cancer. My family and I cannot thank them enough.
michael morelle
My experience with E Alvin Small was absolutely wonderful. They were very friendly, curtious, kind and caring. Anytime I had a question or concern they accommodated me with no negative feedback. I would highly recommend them for your funeral and/or cremation needs.
June Phelps
Ryan Belcher and staff were so helpful to me and my family when my brother passed away suddenly. We live in Ohio and making funeral arrangements in Virginia was more challenging, but he made all our decisions more bearable in a compassionate way. Would highly recommend E. Alvin Small Funeral Home and Crematory.
Stephen Wilson
E. Alvin Small did a wonderful job handling all aspects of my great aunt's funeral. Their staff were professional, and made a challenging time easy. Many thanks to Victoria, Elizabeth and the entire team. I recommend Small highly, and without reservation.
Donna Simmons
The staff was very willing to help us in any way possible during this rough time in our lives. I could always contact someone if I had a question. Our family opted for cremation and multiple family members wanted jewelry to put ashes in and they were great about handling it all with care. The staff did a great job and I would recommend using them when your family has the loss of a loved one.
Kevin Cooke
Me and my family have used E Alvin Small on more than one occasion. They always do a great job handling arrangements and treating everyone like family. Best in the business, I wouldn’t use anyone else.
Jennifer Smith
Alvin funeral is a wonderful place to work with in your time of grief. Everyone is so helpful, caring, and go the extra mile to make sure you and your family have everything you need. They helped with all the arrangements and help with all the additional information you need to settle the estate of your loved one. John is an amazing person.
Lee Burton
I wanted to take this time to send our heartfelt thanks to Victoria and the entire staff at E Alvin Small Funeral Home in Colonial Heights for their respect and professionalism in the way they handled and cared for my father’s recent passing. Not having been through dealing with something of this magnitude before, they made this process easy for the family to manage. They took care of everything allowing us to spend more time with family and friends. Thank you again for the dignity and care you showed our family during this time of grieving.
Daniel
Oh what a caring funeral home. My family was extremely pleased with their kindness and comfort in our time of need and grief. They understand that theirs is not a business per se, but a service that is much needed by those of us that have lost a loved one.I highly recommend E. Alvin Small Funeral Home when the time comes that you need the understanding and attention to detail when your mind is thinking about your loss.
Teresa Simmons
E. Alvin Small’s was a blessing to me when my husband passed away unexpectedly. They assisted me every step of the way, going above and beyond to help me through the most difficult time in my life. All of their staff were very knowledgeable, they listened to what we had in mind and then walked us through how to make that happen. Their people have been amazing, even months afterwards they have followed up and offered assistance if there was a need. I could not be more grateful for their people and services.
Bev Butler
John and the staff did an amazing job helping us prepare for and during Mom’s funeral. Everything was prearranged but we hit a snag with her casket. That was resolved very quickly and efficiently. I would highly recommend E. Alvin Small’s to everyone. They are kind, courteous eand respectful.
Brent Crocker
I have been involved with four family member funerals taken care of by E.Alvin Small Funeral Home. All of the employees and Directors are very focused on the care of the deceased and needs of the family during this special time. I have had many questions and they were all answered so I could better understand the process going forward. I have nothing but great things to say about the personal and professional attention to detail, for each one of my family members, that was entrusted to E. Alvin Small Funeral Home in Colonial Heights, VA. Brent H. Crocker
Alice Jabbour
The services provided were outstanding. The entire staff is very professional and compassionate. They were very accommodating, and the caring support provided was very reassuring during the entire process. Over the years we have entrusted the care of our departed loved ones to them, and are very appreciative for their services.
Jennifer Clark
We have been using E. Alvin Small Funeral Home since the early 90's and they are the only ones I trust with my family's arrangements. No matter if there is life insurance or we are paying out of pocket they go above and beyond to help us take care of our family member's final wishes. They are a warm, comforting shoulder when times are sad and gloomy. Thank you for all you have done for our family!
Keith Belcher
We can’t say enough wonderful things about the staff at E. Alvin Small Funeral Home. We have used their services for our parents over the years, but the professionalism and compassion we experienced during the loss of our son in November was overwhelming. Their assistance with every detail made our load a little easier. God bless these folks!
Angel Lunsford
They were so good at helping me through my father’s passing. They even let social Security no about his passing for me. I didn’t have to make that call. Also they got with the Cemetery and had his military service arranged and got the preacher set up for me ,with all the other stuff I had to do. They were such a wonderful help and their prices were way less than The others that I have went to before them. I would recommend them over all.
Ray Heller
Victoria was very helpful with arrangements for my mother's funeral. She was very patient and informative while assisting us. The visitation and funeral service was done with the utmost care and professionalism. Thank you Small Funeral Home for the respect and dignity shown to my mom and family.
Louise Daniel
I have known and loved the Small family for over 50 years. Their business has been just as good as the family. Still is!
Laura Wade
This was the first time for me planning a funeral. The kind staff of E. Alvin Small Funeral Home and Crematory couldn't have been more attentive than they were. Their sensitivity at such a sad time planning my Dad's funeral was phenomenal. They moved things along perfectly so nothing was delayed or overlooked. If one of the staff was not available, another would step right in to fulfill our family's needs. So thankful for all the staff at E. Alvin Small's!
terry mcgregor
Alvin small funeral home started helping me out with my mother!!! Once she passed away the staff and team members got right on the funeral arrangements. They helped me completely from start to to the finish!!!And they are still helping me out!!! I would recommend Alvin small funeral home to everyone!!! They are good people!!!
Michael Flanagan
My family will forever be grateful to the Smalls team. Professional, compassionate and there for our two funerals in 3 months. They met with our parents over five years ago, but had every detail and walked us through every step, including funeral arrangements at Arlington National Cemetery. Special thanks to John Alban, our funeral director both times.
Lori L
When you are dealing with the hardest moments of your life, it's of great comfort to have compassionate and knowledgeable people to help you with both the emotional and the technical parts. The folks at E. Alvin Small ALL had these qualities. They were amazing and still are. I appreciate their immediate service as well as their follow up services. My mother's funeral was handled perfect. They are truly people who have answered a calling.
John Cornell
I can’t speak for the funeral home but the people that drive their hearse are not considerate (edited). Double parking the hearses and blocking the only entrance/exit. I did appreciate there were extenuating circumstances (double funeral), however, blocking an entire roadway in both directions is excessive. Regardless of the location (sacred)... if an emergency vehicle needed access would the same indifference arise? I have edited this review as my original was written in haste. Regardless, in the future it would be ideal if you respected the living while honoring those that passed. We had just finished paying our respects and were somber at the time. Thank you for your response.
Crystal Balke
When dealing with a funeral home it’s never the best time and you would hope that those you are working with will be helpful and caring. I’m very happy to say that E. Alvin Small Funeral Home more than exceeded mine and my family’s expectations! From my first interaction with Josh to the funeral arrangements and then even to the billing every single piece was made as easy as possible. They made us feel as if we were part of the family and they wanted to ensure the passing of our loved one was handled with love and care. My hope is that I don’t lose anyone else anytime soon but when the time comes, I know who I will go to for those final moments.
Helen Apodaca
My family has been served here several times. We have always been pleased with the way we were treated.Recently, my husband passed away, and the staff at E. Alvin Small helped me through each step; not only with professionalism, but with real care and concern. Even after the funeral, I have received phone calls to check on me. I am very thankful for the help my family has received during a very hard time.
Kristina Figueroa
E.Alvin Smalls funeral home handled my fathers passing with comforting words and upmost professionalism in 2022. When my mother passed on July 4th 2023, I absolutely knew E. Alvin Smalls funeral home would take care of her. They did an amazing job, once again the care, the professionalism, the personable job, this created a state of peace and comfort. I cannot say enough about them. Thank you for caring for my parents, I am forever grateful.
Velvie Bennett
E. Alvin Small Funeral Home provided exceptional care during my Mother’s recent passing. The staff was kind, patient and professional throughout the entire experience. Josh is very knowledgeable, answered all my questions and I was always treated with respect and dignity. I was kept informed at all times so there were no surprises. Elizabeth called to check on me and kept me updated. I cannot stress the importance of having a reliable group of people to provide care for your loved one when that time comes. E. Alvin Small Funeral Home does a superb job and I highly recommend them.
Kena Gwinn
I have had the opportunity over the last few years to work with E. Alvin Small Funeral Home. The full staff is conscientious to the current situation. I have worked closely with Ryan B. I could not express in high enough praise as to the service and consideration to detail. Highly recommend E Alvin when your family is in need for these services.
Brandon W
I've had a lovely experience with them. All have been nothing but kind and considerate even reaching out to me later to let me know they were thinking of me. Special mention to Victoria who went above and beyond. Would recommend highly.
Judith Gindhart
My 98-year-old mother passed away back in April 2024. E Alvin Small Funeral home was there to help us In every way to make her funeral as easy and memorable as it could be. When I met with Nicholas at the Funeral home he was willing to include my brother in with the process even though my brother lived over 90 miles away from the location. We placed my brother on speakerphone and Nicholas very professionally spoke with each of us as the need arose. He explained every step of what we were choosing to do in this process and answered all of our questions thoroughly. He was able to advise us on ways to cut cost as much as possible in this difficult economic time. On the actual day of the funeral, JJ and Victoria met us at the graveyard and helped this to be a smooth transition during our time of loss. And this is not the first funeral they have done for my family as they also buried my father, two stepfathers, several uncles and multiple aunts. Over the last 50 years they have helped to make this time as smooth as possible and were always helpful to my family. And they continue to be helpful, even though it has been a month since my mother passed. Thank you to everyone who works in this wonderful business!
Jackie Stuller
The loss of a loved one is already difficult to accept and navigate but E. Alvin Small was wonderful to work with. Each person our family came into contact has been helpful. Ryan, handled our loved one with class, dignity and respect. He reviewed our options with understanding and empathy -- he was quick to respond to each question or concern. He was a great help in our time of need. This funeral home will be our choice moving forward.
Sonia Gregerson
My brother died recently in another state, E. Alvin Small Funeral Home and cremation was recommended to me. Victoria assisted me, she sent by email, all the information I needed. They were there to answer all my questions and concerns . The cremation was done and they took care of everything, I'm grateful for all they did.Thanks again for everything.
Sho LeBlanc
Back in March my mother passed. I feel very fortunate to have received help from Victoria. From the process of retrieving my mother from the hospital to ensuring that my wishes for her were followed to the T. Victoria made a very painful process a lot easier to get through and I am grateful for her and the Funeral Homes assistance and flexibility for receiving payment. I sincerely recommend their services. They are professional and courteous, when my mother was alive we entrusted E. Alvin with the cremation of our animals (numbering 5) and they have further earned our trust with the care they gave us in cremating the first person from our family, my mother.A heartfelt Thank you to Victoria, Elizabeth, and the entire E. Alvin Staff.Sincerely,The LeBlanc-Ozaneaux family
Claudette Saunders
My husband passed away in February. They were so compassionate & caring to me. There were a few difficulties but they took pressure off me & helped dealing with it. They made all my worries go away & I’m so so thankful to them. They made sure everything was carried out the way I wanted. Thank you John for your kindness & compassion to me. I highly recommend Alvin Small Funeral Home for your needs.
Dixie Myers
The complete staff was very friendly, professional and made the process alot easier under the circumstances. When my husband was confined to his bed an associate willingly came to our home to go over his needs and concerns. His service met with my approval and made be very content. It was very impressive to all of the family.
Lydia Hurst
I was very pleased with my experience with E. Alvin Small Funeral Home. From my first phone conversation with them until after the viewing they made this very difficult time pleasant and were very accommodating. Victoria handled all the details in a very professional manner and I appreciated her kindness. All persons I had contact with were very gracious.Thank all of you very much,Lydia Hurst
Melody Sovocool
E. Alvin Small Funeral Home did an amazing service for my father and me. They explained everything to me and took care of all the details I needed. John got all the documents I needed as well, and everyone was very helpful and professional. Thanks for all of your help! Melody S.
Lesli Deadmon
E Alvin Small Funeral Home recently handled my father’s arrangements and service and I must say Bryan Small and his staff did an extraordinary job. The expression of kindness and compassion and the attention to detail was truly amazing. Many thanks for helping me and my family during this difficult time.
Donna Hounshell
E Alvin Small took care of my beloved Aunts funeral just recently. She had taken care of all the details and costs years before, so it was much easier to go through the process. We did need to do some details because of the time incurred, but they were very accommodating and helpful. All concerns were addressed quickly and in a kind manner. They were genuinely concerned for our needs and peace of mind. Thank you to all who were involved with her funeral.
Linda Mingos
John Alban and the team are amazing! From the moment I walked through the door, I felt welcomed and comforted. John was very attentive to the end of life wishes of my husband, as well as to my needs during this difficult time. I highly recommend E. Alvin Small to any family who is in need of funeral planning and services.Linda Mingos
Christine Elmore
I absolutely love the staff at E Alvin Small funeral home in Colonial Heights. When you lose a loved one, it is a very difficult time and I lost my 26 year old son. I was devastated. Nick and his staff not only helped me make arrangements for him, but answered all of my questions and concerns without hesitation. They were there for us throughout the whole devastating experience. They were courteous, friendly and extremely supportive, even sending me a message not long ago checking to see how I was doing. I would definitely recommend them to anyone that is dealing with this painful situation.
Alexzandria Nowlin
If your loved one has a life insurance policy DO NOT PAY UPFRONT! Had anyone working there informed us of that we would've went that route. So I want to pass that information along to anyone looking to use them. Not only will the life insurance cut them a check directly but they will get things processed faster if done that way. On top of that lack of information provided they made several mistakes and honestly just didn't try when it came to honoring my father who had recently passed. The welcoming staff was rude and didn't familiarize themselves with the immediate family so every time I stepped outside I was greeted with signing my fathers guest book. They put the wrong picture on the memorial cards that were paid for. They never even played a picture slideshow that was paid for (they did refund that but took over a month for the refund to come). We felt very rushed through our time slot even though we finished with an hour left on our booking. The only semi positive thing I have to say is they did hear out our complaints and stated they would change word plays and policies to better accommodate in the future. But as someone whose first experience with a business like this and a death in this scale they were horrible. I highly recommend looking into other establishments in the area before considering this one. I have heard the petersburg branch is better but sadly our family went with this one and I feel were truly mistreated. Again they did "try" to rectify it by admitting there was more they could've done so hopefully this won't be the experience for future customers. Just overall especially if you're trying to do something non traditional save yourself the headache of working with them. I hope this helps someone.
Patti Civitella
My family has used E. Alvin Small Funeral Home for years, and my parents had pre-planned their funeral service and burial with them. My parents had moved to another state, and when my father passed away in 2020, it was an extremely stressful time, the staff could not have been more helpful and compassionate while helping to make the final arrangements. My mother just recently passed, and again, we received the same extraordinary, compassionate care starting with our very first call to finalize Mom’s service. Every detail of what they had planned was followed through on, and we are very appreciative of every person at E. Alvin Small Funeral Home that took such good care of us during the process and their checking in on us afterwards.
Farmers Wife
On behalf of our entire family, please accept our deepest gratitude. Your team provided us with utmost grace and dignity. It was a difficult day for us, especially being Christmas Day. Knowing he was in your caring hands gave us great comfort during the most difficult days of our lives. Even in his final days, we took comfort knowing that Alvin Small and staff would be the one making his arrangements.Many thanks to you and your staff for organizing and arranging with such professionalism.Thank you for your kindness and for all your help at the time of our loss. We felt comforted with the services and respect you gave our family, and we will be forever grateful.The Elko family
Carol Watts
Our family recently had the task like so many of planning a funeral for a loved one. We chose E Alvin Small. What a blessing that was. During a very sad time they were so compassionate and caring. We felt they were going through this with us every step of the way. They gave us time to make decisions . Sometimes John would step away so as a family we could decide. But he was nearby got our questions. No one ever wants to go to a funeral home to prepare to say goodbye to one of their loved ones. How special the EAlvin Small family is to our family for helping us navigate through our loss. They are family now.
Marie R
I can not say enough about E. Alvin Small Funeral Home. Such a professional and caring family owned business. From the two young men that arrived that early morning to our primary contact (Nicholas)... everyone was kind and very attentive to our requests. There is so much extra they do to make your loved ones' transition a peaceful and truly beautiful celebration of life. From the care of your loved one to a flower notecard copied for you to keep and so much more. Every detail was impeccable. Losing my mom was beyond difficult and E. Alvin Small understands completely. Your jobs are not easy for many on a daily basis to see sadness every day. God bless you all and thank you for what you do to help so many.
david curtis
I would like to take this opportunity to thank E.Alvin Small for their compassion,kindness and professionalism. My family believes they went above and beyond to address our concerns during our time of grief.The staff(John and Elizabeth) really made a difficult time much easier to navigate through. Even months after they still keep in touch to see how the family is doing.A much deserved THANK YOU!!
Kimmy Barker
E.A. Small funeral home is amazing . You know the moment you walk in, they truly care. They understand what you are going through and how difficult it is. They take care of every detail . They have handled services for My Mom, Dad and Brother. Every service has been perfect. I would give them 10 stars if I could.
June Lee
We are grateful for the services of E. Alvin Small. We worked with Victoria, and she did a beautiful job with my father’s funeral. All the staff were very kind and took such care in handling my father's arrangements with honor and dignity. I would highly recommend them.
Jennifer Moore
My father passed away 2 days before our scheduled appointment with Small Funeral Home to get his affairs in order. Naturally, that is who I called on when he passed. The care they took of my father and us was outstanding. They were upfront about all the costs and what to expect. They did not try to "upsell" anything that we didn't need. The staff was very professional and I felt good about the business my father had chosen. We were all in good hands. It was comforting and relieving at the most devastating time of my life. Thank you for your caring and professional services! I would definitely recommend their establishment whenever the time arises.
Noreen Lemon
During one of the most difficult times of our lives, Small Funeral home and Victoria were exceptional in every way. Part of my job entails event planning, so knowing that someone else is making sure that everything is in place for such a critical event in our lives was a gift of peace to us. They made our dad look like himself after having battled cancer. My family and I cannot thank them enough.
michael morelle
My experience with E Alvin Small was absolutely wonderful. They were very friendly, curtious, kind and caring. Anytime I had a question or concern they accommodated me with no negative feedback. I would highly recommend them for your funeral and/or cremation needs.
June Phelps
Ryan Belcher and staff were so helpful to me and my family when my brother passed away suddenly. We live in Ohio and making funeral arrangements in Virginia was more challenging, but he made all our decisions more bearable in a compassionate way. Would highly recommend E. Alvin Small Funeral Home and Crematory.
Stephen Wilson
E. Alvin Small did a wonderful job handling all aspects of my great aunt's funeral. Their staff were professional, and made a challenging time easy. Many thanks to Victoria, Elizabeth and the entire team. I recommend Small highly, and without reservation.
Donna Simmons
The staff was very willing to help us in any way possible during this rough time in our lives. I could always contact someone if I had a question. Our family opted for cremation and multiple family members wanted jewelry to put ashes in and they were great about handling it all with care. The staff did a great job and I would recommend using them when your family has the loss of a loved one.
Kevin Cooke
Me and my family have used E Alvin Small on more than one occasion. They always do a great job handling arrangements and treating everyone like family. Best in the business, I wouldn’t use anyone else.
Jennifer Smith
Alvin funeral is a wonderful place to work with in your time of grief. Everyone is so helpful, caring, and go the extra mile to make sure you and your family have everything you need. They helped with all the arrangements and help with all the additional information you need to settle the estate of your loved one. John is an amazing person.
Miles Cross
They are always top notch they have handled alot of my friends and family final arrangements and always great to work with thank you again hats off to you
Sandy Meagher
I had lost my mom after two years of taking care of her. I thought I had taken every legal step to make sure that I could get ahold of her money for her final expenses. I was so wrong. She had a bank that all that paperwork meant nothing. Alvin Small funeral home knew exactly how I was feeling and showed so much respect and kindness. They made the arrangements anyway, even though I had no way to pay at the moment. That didn’t matter to them. They made sure my mom was taken care of and dealt with properly. I am so pleased that I chose them to do her services for. They really do care about the individual. I recommend them to anyone that has to go through loosing a loved one. They are the best. Thank you so much.
Dinky Clements
Smalls Funeral Home has taken care of many of my family members in our time of need, they were there to help us through every step of the way during very stressful and emotional times. There have been times when I didn't know how I was going to make it through making all the decisions that need to be made at the time of my loved ones passing and then I make that first call to them and immediately I feel a sence of comfort by their reassuring, calm and compassionate manners. By the time that all arrangements have been completed you feel like a part of their family. I am very appreciative of the comfort they give and can't thank them enough!
Beverly Bzdek-Smith
My family has trusted our burial needs to E, Alvin Small’s Funeral Services since 2001. Most recently they provided compassionate care to my beloved husband and to my family. My husband had provided me with pre burial planning to help with what he knew would be a very difficult time. Johnwas well versed with the entire plan the morning we met with him. He offered suggestions with the Obituary and with preparation of a slideshow and music tribute for the visitation. The funeral home has everything to make putting together a tribute easy and very professional. We had a large gathering of friends and family and yet the accommodations the night of visitation were very comfortable. The actual service the following day was flawless. Everything was in place, alll our requests handled to our expectations. John was just a phone call away when we had questions and close by for the actual services.I received a follow up call by Elizabeth several weeks later to see how I was doing. All these special touches were delivered with kindness and compassion. I never felt like my husband’s services were just another burial. They honored him as if he were a part of their family. I highly recommend E Alvin Small to be a part of your family’s most important time in saying a final good bye.
Scott Peters
From other’s experiences, I always knew where I’d go in my own needs, E Alvin Small Funeral Home. From the moment the door opened, I was in good hands. We talked about my daughter’s likes and our desires, they made it happen.From the cremation to memorial service, presentation to completion, she was respected and protected. Their description of what to expect, how to get what was needed, and dealing with things in the future were clear and precise.Highly recommend E Alvin Small Funeral Home. Whenever my needs arise for their services, I will be back to them.
Tiffany Navas
The funeral industry is notorious for being predatory, and as most family owned homes are purchased by large corporations, it has gotten worse. E. Alvin Small Funeral Home is NOT one of those. I found them after googling for funeral homes in the Hopewell area, and I was encouraged that they complied with FTC guidelines about posting ALL of their fees on their website. I don't have a lot of money so cost was very important especially since it was a sudden death. We met with Lou, and I cannot thank him enough for helping us through the process before we picked them, and after. Lou and later Nick answered my billion questions, and my mom's questions nicely and patiently. I was also helped by Victoria during the day of the service when she helped us add my stepbrother's ashes to my stepfather's casket. It meant a lot to me that she was so nice, and helpful when I asked her to help, and I'm sure she'll become an incredible funeral director. My mom was so happy with how E.Alvin Small worked with us that we will likely return next year to setup her pre-need there.
Jason nicely
Where do I begin…The staff of E. Alvin Small funeral home is absolutely amazing!!! They definitely made a horrible time in my life a little more bearable. They made the process of taking care of final arrangements seamless and stress free. They went above and beyond to help me with every step of the process from start to finish. What’s even more amazing is that they have repeatedly reached out to me to check in and just see how I’m doing. They are truly a class act!!
Sheila Bowles
Ryan at E. Alvin Small was very compassionate and offered wonderful suggestions on how to proceed with funeral arrangements. He provided excellent service and answered all of my questions and/or concerns.
Charles Sadler
When my sweet husband passed away in April, I was not only heartbroken, but I had no idea what to do. However, Josh, at E. Alvin Small’s Funeral Home in Colonial Heights met with my step- daughter and me and told us the steps involved in a sympathetic, patient, and compassionate manner. So appreciated! Another aspect that I really appreciated was that they do not rush your visiting hours and funeral —making it easier for my step-son and granddaughter to get to Virginia from Florida. Having been a librarian at Colonial Heights Middle School from the 1970’s to 2005, I have known several of the young men who now work at Small’s and I am so proud of each of them. It takes a special kind of individual to console those who have just lost someone they love deeply and this was the way everyone was at Small’s Funeral Home. I want to thank them for everything.Sincerely, Linda Sadler
Tabitha Poole
I would give higher then 5 stars if I could. JJ was very sympathetic. He explained the services that's offered for my dog. I appreciate everyone there that took good care of her. I will come back and tell people about you and how well I was treated. I thank everyone from the bottom of my heart.
Louise Daniel
I have known and loved the Small family for over 50 years. Their business has been just as good as the family. Still is!
Laura Wade
This was the first time for me planning a funeral. The kind staff of E. Alvin Small Funeral Home and Crematory couldn't have been more attentive than they were. Their sensitivity at such a sad time planning my Dad's funeral was phenomenal. They moved things along perfectly so nothing was delayed or overlooked. If one of the staff was not available, another would step right in to fulfill our family's needs. So thankful for all the staff at E. Alvin Small's!
terry mcgregor
Alvin small funeral home started helping me out with my mother!!! Once she passed away the staff and team members got right on the funeral arrangements. They helped me completely from start to to the finish!!!And they are still helping me out!!! I would recommend Alvin small funeral home to everyone!!! They are good people!!!
Michael Flanagan
My family will forever be grateful to the Smalls team. Professional, compassionate and there for our two funerals in 3 months. They met with our parents over five years ago, but had every detail and walked us through every step, including funeral arrangements at Arlington National Cemetery. Special thanks to John Alban, our funeral director both times.
Lori L
When you are dealing with the hardest moments of your life, it's of great comfort to have compassionate and knowledgeable people to help you with both the emotional and the technical parts. The folks at E. Alvin Small ALL had these qualities. They were amazing and still are. I appreciate their immediate service as well as their follow up services. My mother's funeral was handled perfect. They are truly people who have answered a calling.
John Cornell
I can’t speak for the funeral home but the people that drive their hearse are not considerate (edited). Double parking the hearses and blocking the only entrance/exit. I did appreciate there were extenuating circumstances (double funeral), however, blocking an entire roadway in both directions is excessive. Regardless of the location (sacred)... if an emergency vehicle needed access would the same indifference arise? I have edited this review as my original was written in haste. Regardless, in the future it would be ideal if you respected the living while honoring those that passed. We had just finished paying our respects and were somber at the time. Thank you for your response.
Crystal Balke
When dealing with a funeral home it’s never the best time and you would hope that those you are working with will be helpful and caring. I’m very happy to say that E. Alvin Small Funeral Home more than exceeded mine and my family’s expectations! From my first interaction with Josh to the funeral arrangements and then even to the billing every single piece was made as easy as possible. They made us feel as if we were part of the family and they wanted to ensure the passing of our loved one was handled with love and care. My hope is that I don’t lose anyone else anytime soon but when the time comes, I know who I will go to for those final moments.
Helen Apodaca
My family has been served here several times. We have always been pleased with the way we were treated.Recently, my husband passed away, and the staff at E. Alvin Small helped me through each step; not only with professionalism, but with real care and concern. Even after the funeral, I have received phone calls to check on me. I am very thankful for the help my family has received during a very hard time.
Kristina Figueroa
E.Alvin Smalls funeral home handled my fathers passing with comforting words and upmost professionalism in 2022. When my mother passed on July 4th 2023, I absolutely knew E. Alvin Smalls funeral home would take care of her. They did an amazing job, once again the care, the professionalism, the personable job, this created a state of peace and comfort. I cannot say enough about them. Thank you for caring for my parents, I am forever grateful.
Velvie Bennett
E. Alvin Small Funeral Home provided exceptional care during my Mother’s recent passing. The staff was kind, patient and professional throughout the entire experience. Josh is very knowledgeable, answered all my questions and I was always treated with respect and dignity. I was kept informed at all times so there were no surprises. Elizabeth called to check on me and kept me updated. I cannot stress the importance of having a reliable group of people to provide care for your loved one when that time comes. E. Alvin Small Funeral Home does a superb job and I highly recommend them.
Vincent Nanny
My Family has relied on E. Alvin Small for years. We have in every instance been treated with respect and dignity, and the process has been satisfying. We certainly recommend them.
Tony Citarelli
The staff of E Alvin Small Funeral Home were very attentive to all details of the internment of my father. They were very concerned that my family was alright as well. The staff did not push sales nor did they try to take advantage of us. They handled everything efficiently and with respect. I would highly recommend them to anyone having to go thru this very emotional event. Very professional and very caring.
Michelle Kirkland
Our family has used E. Alvin Small funeral home in Colonial Heights many times. Most recently my mother passed in March 2021. This was my 1st time doing anything like this before myself. They were so wonderful with everything and I mean everything! They came to our home to get her and so professional and sincere! Then the next day meeting them for an appointment. They made the whole process so much easier for me and took care of everything! Things I didn't even know they would. There was NO pressure by anyone to purchase this or that! They asked what we would like and it went from there. For having to go through the loss of my momma they were there for me and our needs! They are the only place we will ever use! Thank you for everything you did and will continue to do for others after myself. Thank you again for caring!!
Kris Pawlick
E. Alvin Small did a wonderful job with handling the affairs after my mother’s passing. The staff was professional, thorough and made the process seamless. I’d highly recommend them when your family is in need of this service.
Bucky Barlow
After the passing of my brother, E. Alvin Small Funeral Home, treated my family and I with the utmost compassion and respect. I will forever be thankful for the service they extended to me.
Tim
My family has used Smalls for over 50 years. Their attention to detail is impeccable and their special ability of putting the needs of the family first always provides a comforting experience at a difficult time.You can count on Smalls to include the little touches that make each service personal and special.At a time when customer service is seemingly a thing of the past, E. Alvin Smalls Funeral Home reminds you of how things should be.
Judy Brockwell
It is our families pleasure to recognize and recommend E. Alvin Small Funeral Home for their expertise and compassion shown us after the death of our Mom, then just 4 months later the death of our Step-dad. Mr. John Alban, the funeral director, handled many obstacles, answered our questions, and kept us informed. He helped us in all areas as we grieved our losses. Our family is grateful for all they did for us. The Wootten and Brockwell families.
Karen Harris
Small’s was so helpful when my mom passed away. They made it a smooth, easy process during a difficult time. I highly recommend.
Tammy Williams
Nick was great to work with and helped us navigate all of the details needed in planning our mother's funeral. We appreciated the follow- up asking how we were doing once the service was over. Thank you for all you do during a difficult time.
Susan Coggins
I was very pleased with John who walked me through the process of burying my sister. I called several times with questions and John always took his time in answering all my questions. John also has followed up with me since to make sure I was doing ok and if I needed anything. Everyone there was very personable and comforting. I would highly recommend Small's Funeral Home.
Lesli Deadmon
E Alvin Small Funeral Home recently handled my father’s arrangements and service and I must say Bryan Small and his staff did an extraordinary job. The expression of kindness and compassion and the attention to detail was truly amazing. Many thanks for helping me and my family during this difficult time.
Donna Hounshell
E Alvin Small took care of my beloved Aunts funeral just recently. She had taken care of all the details and costs years before, so it was much easier to go through the process. We did need to do some details because of the time incurred, but they were very accommodating and helpful. All concerns were addressed quickly and in a kind manner. They were genuinely concerned for our needs and peace of mind. Thank you to all who were involved with her funeral.
Linda Mingos
John Alban and the team are amazing! From the moment I walked through the door, I felt welcomed and comforted. John was very attentive to the end of life wishes of my husband, as well as to my needs during this difficult time. I highly recommend E. Alvin Small to any family who is in need of funeral planning and services.Linda Mingos
Christine Elmore
I absolutely love the staff at E Alvin Small funeral home in Colonial Heights. When you lose a loved one, it is a very difficult time and I lost my 26 year old son. I was devastated. Nick and his staff not only helped me make arrangements for him, but answered all of my questions and concerns without hesitation. They were there for us throughout the whole devastating experience. They were courteous, friendly and extremely supportive, even sending me a message not long ago checking to see how I was doing. I would definitely recommend them to anyone that is dealing with this painful situation.
Alexzandria Nowlin
If your loved one has a life insurance policy DO NOT PAY UPFRONT! Had anyone working there informed us of that we would've went that route. So I want to pass that information along to anyone looking to use them. Not only will the life insurance cut them a check directly but they will get things processed faster if done that way. On top of that lack of information provided they made several mistakes and honestly just didn't try when it came to honoring my father who had recently passed. The welcoming staff was rude and didn't familiarize themselves with the immediate family so every time I stepped outside I was greeted with signing my fathers guest book. They put the wrong picture on the memorial cards that were paid for. They never even played a picture slideshow that was paid for (they did refund that but took over a month for the refund to come). We felt very rushed through our time slot even though we finished with an hour left on our booking. The only semi positive thing I have to say is they did hear out our complaints and stated they would change word plays and policies to better accommodate in the future. But as someone whose first experience with a business like this and a death in this scale they were horrible. I highly recommend looking into other establishments in the area before considering this one. I have heard the petersburg branch is better but sadly our family went with this one and I feel were truly mistreated. Again they did "try" to rectify it by admitting there was more they could've done so hopefully this won't be the experience for future customers. Just overall especially if you're trying to do something non traditional save yourself the headache of working with them. I hope this helps someone.
Patti Civitella
My family has used E. Alvin Small Funeral Home for years, and my parents had pre-planned their funeral service and burial with them. My parents had moved to another state, and when my father passed away in 2020, it was an extremely stressful time, the staff could not have been more helpful and compassionate while helping to make the final arrangements. My mother just recently passed, and again, we received the same extraordinary, compassionate care starting with our very first call to finalize Mom’s service. Every detail of what they had planned was followed through on, and we are very appreciative of every person at E. Alvin Small Funeral Home that took such good care of us during the process and their checking in on us afterwards.
Farmers Wife
On behalf of our entire family, please accept our deepest gratitude. Your team provided us with utmost grace and dignity. It was a difficult day for us, especially being Christmas Day. Knowing he was in your caring hands gave us great comfort during the most difficult days of our lives. Even in his final days, we took comfort knowing that Alvin Small and staff would be the one making his arrangements.Many thanks to you and your staff for organizing and arranging with such professionalism.Thank you for your kindness and for all your help at the time of our loss. We felt comforted with the services and respect you gave our family, and we will be forever grateful.The Elko family
Carol Watts
Our family recently had the task like so many of planning a funeral for a loved one. We chose E Alvin Small. What a blessing that was. During a very sad time they were so compassionate and caring. We felt they were going through this with us every step of the way. They gave us time to make decisions . Sometimes John would step away so as a family we could decide. But he was nearby got our questions. No one ever wants to go to a funeral home to prepare to say goodbye to one of their loved ones. How special the EAlvin Small family is to our family for helping us navigate through our loss. They are family now.
Marie R
I can not say enough about E. Alvin Small Funeral Home. Such a professional and caring family owned business. From the two young men that arrived that early morning to our primary contact (Nicholas)... everyone was kind and very attentive to our requests. There is so much extra they do to make your loved ones' transition a peaceful and truly beautiful celebration of life. From the care of your loved one to a flower notecard copied for you to keep and so much more. Every detail was impeccable. Losing my mom was beyond difficult and E. Alvin Small understands completely. Your jobs are not easy for many on a daily basis to see sadness every day. God bless you all and thank you for what you do to help so many.
david curtis
I would like to take this opportunity to thank E.Alvin Small for their compassion,kindness and professionalism. My family believes they went above and beyond to address our concerns during our time of grief.The staff(John and Elizabeth) really made a difficult time much easier to navigate through. Even months after they still keep in touch to see how the family is doing.A much deserved THANK YOU!!
Judy Russell
We have had a long relationship, both in business and personal, and have seen funeral directors come and go over many years. One thing we've noticed over time is apparently the prerequisite for employment is the ability to show kindness, compassion, attention to detail and consideration as to what your wishes are during one of the most difficult times you'll ever face. Every employee at EAS demonstrates these traits, not only during working hours but in their off time as well. It has been our pleasure knowing each and every one of them and we're extremely grateful for their guidance in every service we've entrusted with them.
Sharon Franklin
Our family has had E Alvin Small care for our loved ones who have passed away for years.Recently they handled my husband's cremation and paperwork. They were professional, understanding and caring and helped me through this most difficult time.
Brian A.
Very friendly, professional and helpful in a sensitive time if need. Overall wonderful people working there.
Mitchell Stanley
Very caring and personable. They took care of having my daughter transfered from South Carolina. In a matter of minutes they had it arranged for us before we even left the state. That gave us so much comfort knowing she would be at home close to us. They went above and beyond the normal call of duty to help us through this terrible time. I would most definitely recommend this funeral home as do a few of my friends and family.
Rudy Phelps
I called Lou Smith when my wife passed and due to me not being able to go to funeral home to make arrangements he said no problem that he would bring out the books so I could pick out what was needed. He came and made all the arrangements and made contact with Southlawn Memorial Park and set everything up for the service. I would like to thanks to Victoria Bing for taking care of Death Certificates and her part in making it less stressful.
Jessica Hays
The staff at E. Alvin Smalls, went above and beyond for me and my family in the hardest time that we have ever experienced. They were kind, and more importantly, they were patient with me and with every question they gave me time to answer. It did not feel like a business transaction, but like extended family being there for me in my time of grief.
Garry Marcum II
E Alvin Small provide valuable assistance in planning my father's funeral. They performed the service here in Colonial Heights well and also helped coordinate a small grave side service back in West Virginia all in just 5 days. Many thanks to John Alban and all those who helped with the funeral at Alvin E Small.
patricia ripoll
The professionalism and courtesy that was extended to me by this wonderful business was incredible. During this sad time, they helped me navigate the things that needed to be done and was extremely helpful. John and company were quick to answer questions, supportive, and even checking on me after the funeral. I can honestly say, this is one of the few businesses that I know of that puts the customer first. Thank again for your kind and caring manner, it meant a lot.
Debra Vairo
Everyone at Small Funeral home are wonderful. It's hard when you lose your dad and you can't focus on things you need to get done. John took care of us from the time we called them to the end of the funeral. It took a load off our shoulders. They also got in touch with us to see how we were doing several weeks later . You'll are awesome and we thank you. From the Vairo family.
Janet Yandle
We recently lost our sweet cat of 20yrs. I know she wasn't human, but it was just as if we had lost a family member. Fatima was just wonderful, kind and caring. She treated us like we had lost a family member. I would highly recommend using their services should they have the unfortunate experience of losing a beloved pet. They were very affordable too.
Miles Cross
They are always top notch they have handled alot of my friends and family final arrangements and always great to work with thank you again hats off to you
Sandy Meagher
I had lost my mom after two years of taking care of her. I thought I had taken every legal step to make sure that I could get ahold of her money for her final expenses. I was so wrong. She had a bank that all that paperwork meant nothing. Alvin Small funeral home knew exactly how I was feeling and showed so much respect and kindness. They made the arrangements anyway, even though I had no way to pay at the moment. That didn’t matter to them. They made sure my mom was taken care of and dealt with properly. I am so pleased that I chose them to do her services for. They really do care about the individual. I recommend them to anyone that has to go through loosing a loved one. They are the best. Thank you so much.
Dinky Clements
Smalls Funeral Home has taken care of many of my family members in our time of need, they were there to help us through every step of the way during very stressful and emotional times. There have been times when I didn't know how I was going to make it through making all the decisions that need to be made at the time of my loved ones passing and then I make that first call to them and immediately I feel a sence of comfort by their reassuring, calm and compassionate manners. By the time that all arrangements have been completed you feel like a part of their family. I am very appreciative of the comfort they give and can't thank them enough!
Beverly Bzdek-Smith
My family has trusted our burial needs to E, Alvin Small’s Funeral Services since 2001. Most recently they provided compassionate care to my beloved husband and to my family. My husband had provided me with pre burial planning to help with what he knew would be a very difficult time. Johnwas well versed with the entire plan the morning we met with him. He offered suggestions with the Obituary and with preparation of a slideshow and music tribute for the visitation. The funeral home has everything to make putting together a tribute easy and very professional. We had a large gathering of friends and family and yet the accommodations the night of visitation were very comfortable. The actual service the following day was flawless. Everything was in place, alll our requests handled to our expectations. John was just a phone call away when we had questions and close by for the actual services.I received a follow up call by Elizabeth several weeks later to see how I was doing. All these special touches were delivered with kindness and compassion. I never felt like my husband’s services were just another burial. They honored him as if he were a part of their family. I highly recommend E Alvin Small to be a part of your family’s most important time in saying a final good bye.
Scott Peters
From other’s experiences, I always knew where I’d go in my own needs, E Alvin Small Funeral Home. From the moment the door opened, I was in good hands. We talked about my daughter’s likes and our desires, they made it happen.From the cremation to memorial service, presentation to completion, she was respected and protected. Their description of what to expect, how to get what was needed, and dealing with things in the future were clear and precise.Highly recommend E Alvin Small Funeral Home. Whenever my needs arise for their services, I will be back to them.
Tiffany Navas
The funeral industry is notorious for being predatory, and as most family owned homes are purchased by large corporations, it has gotten worse. E. Alvin Small Funeral Home is NOT one of those. I found them after googling for funeral homes in the Hopewell area, and I was encouraged that they complied with FTC guidelines about posting ALL of their fees on their website. I don't have a lot of money so cost was very important especially since it was a sudden death. We met with Lou, and I cannot thank him enough for helping us through the process before we picked them, and after. Lou and later Nick answered my billion questions, and my mom's questions nicely and patiently. I was also helped by Victoria during the day of the service when she helped us add my stepbrother's ashes to my stepfather's casket. It meant a lot to me that she was so nice, and helpful when I asked her to help, and I'm sure she'll become an incredible funeral director. My mom was so happy with how E.Alvin Small worked with us that we will likely return next year to setup her pre-need there.
Jason nicely
Where do I begin…The staff of E. Alvin Small funeral home is absolutely amazing!!! They definitely made a horrible time in my life a little more bearable. They made the process of taking care of final arrangements seamless and stress free. They went above and beyond to help me with every step of the process from start to finish. What’s even more amazing is that they have repeatedly reached out to me to check in and just see how I’m doing. They are truly a class act!!
Sheila Bowles
Ryan at E. Alvin Small was very compassionate and offered wonderful suggestions on how to proceed with funeral arrangements. He provided excellent service and answered all of my questions and/or concerns.
Charles Sadler
When my sweet husband passed away in April, I was not only heartbroken, but I had no idea what to do. However, Josh, at E. Alvin Small’s Funeral Home in Colonial Heights met with my step- daughter and me and told us the steps involved in a sympathetic, patient, and compassionate manner. So appreciated! Another aspect that I really appreciated was that they do not rush your visiting hours and funeral —making it easier for my step-son and granddaughter to get to Virginia from Florida. Having been a librarian at Colonial Heights Middle School from the 1970’s to 2005, I have known several of the young men who now work at Small’s and I am so proud of each of them. It takes a special kind of individual to console those who have just lost someone they love deeply and this was the way everyone was at Small’s Funeral Home. I want to thank them for everything.Sincerely, Linda Sadler
Tabitha Poole
I would give higher then 5 stars if I could. JJ was very sympathetic. He explained the services that's offered for my dog. I appreciate everyone there that took good care of her. I will come back and tell people about you and how well I was treated. I thank everyone from the bottom of my heart.
Lynn Birt
Our experience with Small’s funeral Home was outstanding. Our funeral director was Nick and he went out of his way to make everything very personal and honoring to my husband.
Sydney Siegrist
Words can’t explain how grateful my family and I are for all of the support and guidance we were given. Victoria was amazing and made this difficult time so much easier. This will be our families choice when a loved one passes going forward.
Andrea Hellyer
E. Alvin Small Funeral Home went "above and beyond" compasion and dignity when they assisted us during our difficult time. A special THANK YOU to Victoria, it takes a truly caring person to do what you do.
brandon conklin
A wonderful business that was incredibly helpful, friendly, and understanding. Noone enjoys dealing with a death, but E. Alvin Small helped to make the process incredibly hassle free. I highly recommend trusting them to take care of your late loved ones.
Wanda Green
During a time of unexpected loss, we appreciated the professional help of E. Alvin Small Funeral Home. We were especially helped by Taylor and also Ellen as we navigated the immediate needs following my brother's passing. We were never pressured or rushed and it was a kindness we so appreciated during such an emotional path forward.
Denise Kirk
I was extremely happy with Alvin Small. Everybody was kind, compassionate and incredibly knowledgeable in funeral services. They made our time of sorrow move smoothly and effortlessly.
Marianne Moore
Over the years they took care of 3 of my cats ,they past away of old age. Smalls funeral treat them with respect and dignity. I was very impressed the first time I brought Kira there can't say nothing but the best for my Babies ,so when Figaro past and later Diva there was no question where to bring them.
Vickie Corley
The employees at E Alvin Small Funeral Hime we’re very friendly, respectful and helpful in handling the arrangements for both of my parents. They peace of mind they provided with planning, transport, flowers, and the cemetery allowed my family to focus on being together and sharing memories with our loved ones. A class act!!
Kerri Hamm
We were able to work with Bryan Small and he helped us work out details with such compassion. The whole staff there is very respectful of grieving families and does the absolute best job of helping families through a difficult time.
Valerie Covington
When my mother passed, Smalls Funeral Home could not have been nicer or easier to work with. It made the whole sad situation of losing a loved one tolerable.
Vincent Nanny
My Family has relied on E. Alvin Small for years. We have in every instance been treated with respect and dignity, and the process has been satisfying. We certainly recommend them.
Tony Citarelli
The staff of E Alvin Small Funeral Home were very attentive to all details of the internment of my father. They were very concerned that my family was alright as well. The staff did not push sales nor did they try to take advantage of us. They handled everything efficiently and with respect. I would highly recommend them to anyone having to go thru this very emotional event. Very professional and very caring.
Michelle Kirkland
Our family has used E. Alvin Small funeral home in Colonial Heights many times. Most recently my mother passed in March 2021. This was my 1st time doing anything like this before myself. They were so wonderful with everything and I mean everything! They came to our home to get her and so professional and sincere! Then the next day meeting them for an appointment. They made the whole process so much easier for me and took care of everything! Things I didn't even know they would. There was NO pressure by anyone to purchase this or that! They asked what we would like and it went from there. For having to go through the loss of my momma they were there for me and our needs! They are the only place we will ever use! Thank you for everything you did and will continue to do for others after myself. Thank you again for caring!!
Kris Pawlick
E. Alvin Small did a wonderful job with handling the affairs after my mother’s passing. The staff was professional, thorough and made the process seamless. I’d highly recommend them when your family is in need of this service.
Bucky Barlow
After the passing of my brother, E. Alvin Small Funeral Home, treated my family and I with the utmost compassion and respect. I will forever be thankful for the service they extended to me.
Tim
My family has used Smalls for over 50 years. Their attention to detail is impeccable and their special ability of putting the needs of the family first always provides a comforting experience at a difficult time.You can count on Smalls to include the little touches that make each service personal and special.At a time when customer service is seemingly a thing of the past, E. Alvin Smalls Funeral Home reminds you of how things should be.
Judy Brockwell
It is our families pleasure to recognize and recommend E. Alvin Small Funeral Home for their expertise and compassion shown us after the death of our Mom, then just 4 months later the death of our Step-dad. Mr. John Alban, the funeral director, handled many obstacles, answered our questions, and kept us informed. He helped us in all areas as we grieved our losses. Our family is grateful for all they did for us. The Wootten and Brockwell families.
Karen Harris
Small’s was so helpful when my mom passed away. They made it a smooth, easy process during a difficult time. I highly recommend.
Tammy Williams
Nick was great to work with and helped us navigate all of the details needed in planning our mother's funeral. We appreciated the follow- up asking how we were doing once the service was over. Thank you for all you do during a difficult time.
Susan Coggins
I was very pleased with John who walked me through the process of burying my sister. I called several times with questions and John always took his time in answering all my questions. John also has followed up with me since to make sure I was doing ok and if I needed anything. Everyone there was very personable and comforting. I would highly recommend Small's Funeral Home.
Jimmy Fields
I do not know how to thank John P. and the staff enough. From our first meeting to the end of the process was made so much easier by the help I was given. No one tried to up sell me on anything and gave me the best options up front for my situation. They even saved me money when we found out that I didn't need an item that I originally thought.The staff was very professional , respectful and helpful through the entire process and seem to generally care about people.Thank you for everything you did for me and my family.
Margaret Gehler
All employees were professional, courteous and understanding. They did a wonderful job for our loved ones and honestly helped during a very difficult time. They even followed up several weeks later just to check in with our family to see how we were coping. Many thanks to all the staff.
Ronnie Staples
They handled my mother, and mother in laws arrangements in 2014 and 2015. We were very pleased with the service.When my wife passed unexpectedly in February there was no question who would provide the best service possible, above and beyond expectations.Thanks, Ronnie Staples
Audrey Britt
After asking what the front and back was to my mothers dress they still put it on backwards. Presented her to my dad and would have never changed it unless I called to raise hell about it. Stressing me out thinking they would not be able to fix it considering that dress was meaningful to us. Afterwords she was cremated was supposed to have been split three ways but the day of the service she was not they had to take her back to the funeral home to split her three ways then bury. Even though we clearly told the woman we wanted that in the very beginning. I really didn’t care for what her name was or who she was other than the fact that this woman who works there handled all of this very poorly. No family should have to stress over those type of things during such times I’m very disappointed. There’s no amount of apologies what’s done was done.
Tam Tam
The Funeral Director, Victoria Bing, was the best. I would recommend Small’s Funeral Home for their professionalism and understanding for the family after the loss of a family member.
Annabelle Mann
Respectable, caring and compassionate funeral home. Funeral arrangements were done in a timely manner
Scottie Fraher
My family has always used E.Alvin Small Funeral Home and Crematorium to handle services for a passed family member or pet. The staff there truly goes above and beyond to make such a difficult time less stressful.They always show such kindness,compassion, and respect.I highly recommend E.Alvin Small Funeral Home and Crematorium to anyone suffering the loss of a loved one or beloved pet.
dinah hall
My Husband William Hall passed away this February during the ice storm. We called Small Funeral Home at 10:30pm and Lou Smith reacted quickly to get him transported from the hospital to the funeral home before the next ice storm coming in at 1:00 that morning (all this during a power outage) I could not be more pleased with my whole experience dealing with Lou, Bryan and Taylor. I would highly recommend Smalls Funeral Home.
Thurman “T.C.” Cordle
Alvin B small & Forever Pet did a great job cremating my beloved Sasha Dog. Made me feel like my pet was just as important as a human family member.
Eric Bass
This place could not be better. Victoria, our director, could not have been more helpful. Losing a closed loved one is tough, the folks here eased the blow to our family with their service and kindness.
Judy Russell
We have had a long relationship, both in business and personal, and have seen funeral directors come and go over many years. One thing we've noticed over time is apparently the prerequisite for employment is the ability to show kindness, compassion, attention to detail and consideration as to what your wishes are during one of the most difficult times you'll ever face. Every employee at EAS demonstrates these traits, not only during working hours but in their off time as well. It has been our pleasure knowing each and every one of them and we're extremely grateful for their guidance in every service we've entrusted with them.
Sharon Franklin
Our family has had E Alvin Small care for our loved ones who have passed away for years.Recently they handled my husband's cremation and paperwork. They were professional, understanding and caring and helped me through this most difficult time.
Brian A.
Very friendly, professional and helpful in a sensitive time if need. Overall wonderful people working there.
Mitchell Stanley
Very caring and personable. They took care of having my daughter transfered from South Carolina. In a matter of minutes they had it arranged for us before we even left the state. That gave us so much comfort knowing she would be at home close to us. They went above and beyond the normal call of duty to help us through this terrible time. I would most definitely recommend this funeral home as do a few of my friends and family.
Rudy Phelps
I called Lou Smith when my wife passed and due to me not being able to go to funeral home to make arrangements he said no problem that he would bring out the books so I could pick out what was needed. He came and made all the arrangements and made contact with Southlawn Memorial Park and set everything up for the service. I would like to thanks to Victoria Bing for taking care of Death Certificates and her part in making it less stressful.
Jessica Hays
The staff at E. Alvin Smalls, went above and beyond for me and my family in the hardest time that we have ever experienced. They were kind, and more importantly, they were patient with me and with every question they gave me time to answer. It did not feel like a business transaction, but like extended family being there for me in my time of grief.
Garry Marcum II
E Alvin Small provide valuable assistance in planning my father's funeral. They performed the service here in Colonial Heights well and also helped coordinate a small grave side service back in West Virginia all in just 5 days. Many thanks to John Alban and all those who helped with the funeral at Alvin E Small.
patricia ripoll
The professionalism and courtesy that was extended to me by this wonderful business was incredible. During this sad time, they helped me navigate the things that needed to be done and was extremely helpful. John and company were quick to answer questions, supportive, and even checking on me after the funeral. I can honestly say, this is one of the few businesses that I know of that puts the customer first. Thank again for your kind and caring manner, it meant a lot.
Debra Vairo
Everyone at Small Funeral home are wonderful. It's hard when you lose your dad and you can't focus on things you need to get done. John took care of us from the time we called them to the end of the funeral. It took a load off our shoulders. They also got in touch with us to see how we were doing several weeks later . You'll are awesome and we thank you. From the Vairo family.
Janet Yandle
We recently lost our sweet cat of 20yrs. I know she wasn't human, but it was just as if we had lost a family member. Fatima was just wonderful, kind and caring. She treated us like we had lost a family member. I would highly recommend using their services should they have the unfortunate experience of losing a beloved pet. They were very affordable too.
Jeff Shelton
E.Alvin Small was extremely helpful with the funeral for my mom being sensitive about how things were handled and guided us every step of the way they really pay attention to detail, then 5 months later when dad passed they were there for us again, the attention to detail for both from makeup to their hair was great, all the personal were always professional,Thanks,Jeff and Becky Shelton
Marygrace Nardozzi
During such a very difficult time E.Alvin Small emploees were so kind and helpful. Everything was handled with such a personal touch and very compassionately.I would recommend them for all final arrangements.
cherie parrish
My husband passed suddenly, and I knew his final wishes.I choose Small Funeral Home from recommendation from friends.I was treated with respect and not pushed into anything I did want for my husband.My Angel urn is beautiful.I thank you All for your help during this heartbreaking time.
Jean Dellamar
When I needed these services, I found this funeral home to have very kind, compassionate employees. I would recommend E. Alvin Small Funeral Home to help in your time of grief.
Cheri Spain
Everyone was very caring and so kind and helpful during this difficult time.Elizabeth made us feel like we had a friend helping us through the process.
Joy Hawes
They are very understanding and very helpful in helping us find what we needed and didn't push anything on us. Would highly recommend for your funeral.
Joelle Spencer
Phenomenal customer service. Very professional, caring, and compassionate. I would highly recommend E. Alvin Small Funeral Home without reservation.
Victoria Chisholm
Very compassionate staff especially Nicholas Kinsley he was so caring and helpful to me at my most sadden time of my life Highly recommend themThank you Nicholas for your compassion. Victoria
Veronica Dobrick
I would like to extend a sincere thank you to email and small Josh was a Wonder he was so helpful and my experience was made acceptable with him and his other coworkers I'd like to say that they made my experience very bearable and I offer great thank yous to all of them
Andrea Fay
This funeral was very welcoming in our time of need. I would recommend using their services for your loved one.
Lynn Birt
Our experience with Small’s funeral Home was outstanding. Our funeral director was Nick and he went out of his way to make everything very personal and honoring to my husband.
Sydney Siegrist
Words can’t explain how grateful my family and I are for all of the support and guidance we were given. Victoria was amazing and made this difficult time so much easier. This will be our families choice when a loved one passes going forward.
Andrea Hellyer
E. Alvin Small Funeral Home went "above and beyond" compasion and dignity when they assisted us during our difficult time. A special THANK YOU to Victoria, it takes a truly caring person to do what you do.
brandon conklin
A wonderful business that was incredibly helpful, friendly, and understanding. Noone enjoys dealing with a death, but E. Alvin Small helped to make the process incredibly hassle free. I highly recommend trusting them to take care of your late loved ones.
Wanda Green
During a time of unexpected loss, we appreciated the professional help of E. Alvin Small Funeral Home. We were especially helped by Taylor and also Ellen as we navigated the immediate needs following my brother's passing. We were never pressured or rushed and it was a kindness we so appreciated during such an emotional path forward.
Denise Kirk
I was extremely happy with Alvin Small. Everybody was kind, compassionate and incredibly knowledgeable in funeral services. They made our time of sorrow move smoothly and effortlessly.
Marianne Moore
Over the years they took care of 3 of my cats ,they past away of old age. Smalls funeral treat them with respect and dignity. I was very impressed the first time I brought Kira there can't say nothing but the best for my Babies ,so when Figaro past and later Diva there was no question where to bring them.
Vickie Corley
The employees at E Alvin Small Funeral Hime we’re very friendly, respectful and helpful in handling the arrangements for both of my parents. They peace of mind they provided with planning, transport, flowers, and the cemetery allowed my family to focus on being together and sharing memories with our loved ones. A class act!!
Kerri Hamm
We were able to work with Bryan Small and he helped us work out details with such compassion. The whole staff there is very respectful of grieving families and does the absolute best job of helping families through a difficult time.
Valerie Covington
When my mother passed, Smalls Funeral Home could not have been nicer or easier to work with. It made the whole sad situation of losing a loved one tolerable.
Hans Bean
A friendly and helpful staff. Very compassionate people.Alvin E Small Funeral Services arranged a wonderful memorial service.
Barbie Harris
Everyone was so helpful. Anything I needed they helped me with. Very nice place to be when you need it.
Phyllis Martin
The staff was very helpful and very informative. They were compassionate in our time of grief for which I am so grateful.
Shawn Morrell
Staff is very caring and friendly and takes care of you when it's needed most! I would sincerely recommend them!
Dave Vaeth
Efficient, great customer service, great communications, helped make a trying time comfortable to get through.
Cathy Canoles
They are wonderful to work with, very caring and understanding. I appreciated how they helped us navigate through some of the most difficult decisions.
Lisa Jacobs
Nicholas and the staff were so helpful with all the arrangements for my Mom. They are a fantastic staff!
Pamela Branch
Nick was so helpful and took great care of everything for my daughters funeral.
Corliss V. Booker
Wonderful customer service during this special time of need.
John Stuckey
Professional, very helpful, compassionate ,made my loss of a family member , much easier !
Jimmy Fields
I do not know how to thank John P. and the staff enough. From our first meeting to the end of the process was made so much easier by the help I was given. No one tried to up sell me on anything and gave me the best options up front for my situation. They even saved me money when we found out that I didn't need an item that I originally thought.The staff was very professional , respectful and helpful through the entire process and seem to generally care about people.Thank you for everything you did for me and my family.
Margaret Gehler
All employees were professional, courteous and understanding. They did a wonderful job for our loved ones and honestly helped during a very difficult time. They even followed up several weeks later just to check in with our family to see how we were coping. Many thanks to all the staff.
Ronnie Staples
They handled my mother, and mother in laws arrangements in 2014 and 2015. We were very pleased with the service.When my wife passed unexpectedly in February there was no question who would provide the best service possible, above and beyond expectations.Thanks, Ronnie Staples
Audrey Britt
After asking what the front and back was to my mothers dress they still put it on backwards. Presented her to my dad and would have never changed it unless I called to raise hell about it. Stressing me out thinking they would not be able to fix it considering that dress was meaningful to us. Afterwords she was cremated was supposed to have been split three ways but the day of the service she was not they had to take her back to the funeral home to split her three ways then bury. Even though we clearly told the woman we wanted that in the very beginning. I really didn’t care for what her name was or who she was other than the fact that this woman who works there handled all of this very poorly. No family should have to stress over those type of things during such times I’m very disappointed. There’s no amount of apologies what’s done was done.
Tam Tam
The Funeral Director, Victoria Bing, was the best. I would recommend Small’s Funeral Home for their professionalism and understanding for the family after the loss of a family member.
Annabelle Mann
Respectable, caring and compassionate funeral home. Funeral arrangements were done in a timely manner
Scottie Fraher
My family has always used E.Alvin Small Funeral Home and Crematorium to handle services for a passed family member or pet. The staff there truly goes above and beyond to make such a difficult time less stressful.They always show such kindness,compassion, and respect.I highly recommend E.Alvin Small Funeral Home and Crematorium to anyone suffering the loss of a loved one or beloved pet.
dinah hall
My Husband William Hall passed away this February during the ice storm. We called Small Funeral Home at 10:30pm and Lou Smith reacted quickly to get him transported from the hospital to the funeral home before the next ice storm coming in at 1:00 that morning (all this during a power outage) I could not be more pleased with my whole experience dealing with Lou, Bryan and Taylor. I would highly recommend Smalls Funeral Home.
Thurman “T.C.” Cordle
Alvin B small & Forever Pet did a great job cremating my beloved Sasha Dog. Made me feel like my pet was just as important as a human family member.
Eric Bass
This place could not be better. Victoria, our director, could not have been more helpful. Losing a closed loved one is tough, the folks here eased the blow to our family with their service and kindness.
Mary Nalepka
Did amazing things for my grandma who passed away June 3, 2021 and had a good viewing.
Andrs Wellness
Kind, considerate, caring staff who provide excellent professional service. Highly recommend.
Veronica A Andrews
They always do I great job I had been here before very professional and great people
janie wyatt
They handled everything that we needed with care and compassion during such a difficult time.
Jay Dee Johnson Jr.
Very caring for the comfort of your family great service.
Jerry Gettings
Exceeded expectations. Very professional and so helpful.
Edward BRUCE
Extremely friendly and professional !
Penny Cornett
Carmen Duval
Vicki Tomko
Jeff Shelton
E.Alvin Small was extremely helpful with the funeral for my mom being sensitive about how things were handled and guided us every step of the way they really pay attention to detail, then 5 months later when dad passed they were there for us again, the attention to detail for both from makeup to their hair was great, all the personal were always professional,Thanks,Jeff and Becky Shelton
Marygrace Nardozzi
During such a very difficult time E.Alvin Small emploees were so kind and helpful. Everything was handled with such a personal touch and very compassionately.I would recommend them for all final arrangements.
cherie parrish
My husband passed suddenly, and I knew his final wishes.I choose Small Funeral Home from recommendation from friends.I was treated with respect and not pushed into anything I did want for my husband.My Angel urn is beautiful.I thank you All for your help during this heartbreaking time.
Jean Dellamar
When I needed these services, I found this funeral home to have very kind, compassionate employees. I would recommend E. Alvin Small Funeral Home to help in your time of grief.
Cheri Spain
Everyone was very caring and so kind and helpful during this difficult time.Elizabeth made us feel like we had a friend helping us through the process.
Joy Hawes
They are very understanding and very helpful in helping us find what we needed and didn't push anything on us. Would highly recommend for your funeral.
Joelle Spencer
Phenomenal customer service. Very professional, caring, and compassionate. I would highly recommend E. Alvin Small Funeral Home without reservation.
Victoria Chisholm
Very compassionate staff especially Nicholas Kinsley he was so caring and helpful to me at my most sadden time of my life Highly recommend themThank you Nicholas for your compassion. Victoria
Veronica Dobrick
I would like to extend a sincere thank you to email and small Josh was a Wonder he was so helpful and my experience was made acceptable with him and his other coworkers I'd like to say that they made my experience very bearable and I offer great thank yous to all of them
Andrea Fay
This funeral was very welcoming in our time of need. I would recommend using their services for your loved one.
leslie martin
R R
Bonita Abernathy
Richard Crowder
Beatrice Brown
Haley Parrish
Misty Wright
Adalbert Aubin
Bonnie Logan
Linda Humphries
Hans Bean
A friendly and helpful staff. Very compassionate people.Alvin E Small Funeral Services arranged a wonderful memorial service.
Barbie Harris
Everyone was so helpful. Anything I needed they helped me with. Very nice place to be when you need it.
Phyllis Martin
The staff was very helpful and very informative. They were compassionate in our time of grief for which I am so grateful.
Shawn Morrell
Staff is very caring and friendly and takes care of you when it's needed most! I would sincerely recommend them!
Dave Vaeth
Efficient, great customer service, great communications, helped make a trying time comfortable to get through.
Cathy Canoles
They are wonderful to work with, very caring and understanding. I appreciated how they helped us navigate through some of the most difficult decisions.
Lisa Jacobs
Nicholas and the staff were so helpful with all the arrangements for my Mom. They are a fantastic staff!
Pamela Branch
Nick was so helpful and took great care of everything for my daughters funeral.
Corliss V. Booker
Wonderful customer service during this special time of need.
John Stuckey
Professional, very helpful, compassionate ,made my loss of a family member , much easier !
steven aloi
Brittany
Carole Kipp
Dan McDonald