Forever Friends Pet Cremation Service

Pet Cremation in Colonial Heights, Virginia

Kind, supportive staff Quick ashes return Free urn options
Keepsake quality issues Pricing transparency concerns Mixed reputation feedback
4.6 16 reviews

Customer Reviews

Customer Reviews Summary

The reviews for the pet cremation services highlight a strong emphasis on compassionate service and professionalism during a difficult time. Many customers expressed gratitude for the staff's kindness and attentiveness, especially in handling the loss of their pets. However, there were some concerns regarding the quality of keepsakes like paw prints and the transparency of pricing.

Kim Taylor

Kim Taylor

a year ago

I just want to say this place is BEYOND fantastic!!!!! I lost my cat very sudden and unexpectedly. At a time when I was devested, and OUT OF MY "RIGHT" mind.... They comforted me and were VERY kind. Definitely TOP NOTCH customer service. I thought I would loose my fur baby late night and or early morning "after hours", They assured me that they would still show up and receive my beloved baby. Not any other place I called agreed to do that. I want to say THANK YOU, from the bottom of my broken heart. I would 10 out of 10 recommend them to others!

Brandy Outlaw

Brandy Outlaw

a year ago

I'm devastated. The lost of my dog was unexpected and traumatic. All I wanted was a nose print to remember her by. I told JJ that I wanted to get at tattoo with it. He said they would be delighted to get a nose print. Beware of free... there is no guarantee of quality. I would have paid or I would have done it myself. He made it sound like it was super easy, they do it all the time. Even the paw prints are bad. She is gone now, there are no do overs.

Harold Hines

Harold Hines

a year ago

Can't begin to explain how amazing their services are. We want to say thank you from the bottom of our hearts. You all have been extremely compassionate and caring during the loss of a loved one. You all went above and beyond. Nothing compares to you're comfort and kind words in the hardest of times. Again, thank you for giving us a shoulder to hold on to. I wish you all the absolute best. God bless.

Joseph m

Joseph m

a year ago

I wish I could recall the name of the man who helped me when I brought my cat in but I lost my receipt. He helped me early on a Monday morning when I showed up unannounced with my recently deceased cat. It was a tough time for me but the staff at Forever Friends went above and beyond to help me. Thank you so much. Your attentiveness and swift action made the loss of my best friend so much easier on myself and family. I simply can’t thank you enough and I highly recommend your company.

Business Hours & Maps

Sunday Closed
Monday 9:00 - 17:00
Tuesday 9:00 - 17:00
Wednesday 9:00 - 17:00
Thursday 9:00 - 17:00
Friday 9:00 - 17:00
Saturday 9:00 - 13:00